Micro Manage → Macro Manage

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Micro Manage → Macro Manage
Source: https://coachadib.com/module/6ac0c12df041868b3720ca25
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.500 – 00:00:29.900] Dua level nak manage talent. Nak manage talent ni ataupun manage staff ni saya akan bahagian daripada dua ataupun tiga. Mungkin tiga. Sebab first kali kita nak micro ataupun micro manage. Micro manage ni sangat-sangat detail kita memang tengok setiap apa yang dia buat. Dan seterusnya kita dah start macro manage. Apa maksudnya? Biasanya dua bulan pertama ni yang paling penat lah sebagai majikan. Jadi kalau awak baru awak tak ada leadership style yang bagus. Kita penat sikit kat dua bulan pertama. Tapi kat situ je sebenarnya penat. Sebab dua bulan pertama ni kita nak jadi micro. Lagi-lagi adalah dua

[00:00:30.500 – 00:00:31.400] Minggu yang pertama

[00:00:31.400 – 00:00:33.240] Super micro lah

[00:00:33.240 – 00:00:34.600] Macam Super Mario lah

[00:00:34.600 – 00:00:35.820] Kita nak dia super micro

[00:00:35.820 – 00:00:36.220] Sebab

[00:00:36.220 – 00:00:37.040] Kita nak

[00:00:37.040 – 00:00:37.760] Kalau dia nak resign

[00:00:37.760 – 00:00:38.680] Dia kena resign awal

[00:00:38.680 – 00:00:39.480] Tak payah buang masa kita

[00:00:39.480 – 00:00:40.680] Nak ambil duit company

[00:00:40.680 – 00:00:41.460] Kita bayar dia

[00:00:41.460 – 00:00:42.560] Sampai 2-3 minggu

[00:00:42.560 – 00:00:43.640] 4 minggu sebulan

[00:00:43.640 – 00:00:44.360] 2-3 bulan

[00:00:44.360 – 00:00:44.820] Bukan nak resign

[00:00:44.820 – 00:00:45.160] Tak payah

[00:00:45.160 – 00:00:46.720] Sebab tu 2 minggu pertama ni lah

[00:00:46.720 – 00:00:48.060] Pembelajaran paling intensif

[00:00:48.060 – 00:00:49.960] Kalau awak tengok video selanjutnya nanti

[00:00:49.960 – 00:00:50.760] Saya akan ajar tentang

[00:00:50.760 – 00:00:51.900] 14 hari

[00:00:51.900 – 00:00:53.460] Talent development program

[00:00:53.460 – 00:00:54.820] Kita kalau boleh nak develop talent ni

[00:00:54.820 – 00:00:55.960] Jangan lebih daripada 14 hari

[00:00:55.960 – 00:00:57.100] Itu sweet spot dia

[00:00:57.580 – 00:00:58.620] Kecuali produk tu

[00:00:58.620 – 00:00:59.220] Produk Nolah

[00:00:59.220 – 00:01:01.100] kita ambil masa, mungkin kita ambil lah dalam masa

[00:01:01.100 – 00:01:03.040] 4 minggu. Itu maksimum dah.

[00:01:03.320 – 00:01:04.640] So, maksudnya kita burn sebulan.

[00:01:04.860 – 00:01:06.720] Tapi, paling cantik adalah selama

[00:01:06.720 – 00:01:09.500] 2 minggu sahaja. So, that's why

[00:01:09.500 – 00:01:11.260] kita nak super micro

[00:01:11.260 – 00:01:13.220] kat sini. Ibaratnya, 2 minggu pertama ni

[00:01:13.220 – 00:01:14.740] almost kan, kalau saya ajar staff

[00:01:14.740 – 00:01:17.220] almost hari-hari jumpa dia. Almost hari-hari.

[00:01:17.600 – 00:01:19.200] Isnin jumpa selasa. Rabu-rabu

[00:01:19.200 – 00:01:21.280] jumpa. Dan rupanya saya realise, banyak

[00:01:21.280 – 00:01:22.620] bos sebenarnya tak ajar pun staff.

[00:01:22.920 – 00:01:25.020] Dia bahaya seorang marketer ni, dia anggap

[00:01:25.020 – 00:01:26.660] okay, nanti buat-buat lah. Macam mana dah tekan iklan belum?

[00:01:27.020 – 00:01:28.640] Saya tengah tekan. Oh, tak ada.

[00:01:29.220 – 00:01:31.120] Saya perasan inilah beza antara

[00:01:31.120 – 00:01:32.820] Bos yang bagus dengan bos yang tak bagus

[00:01:32.820 – 00:01:35.120] Kalau ada club bola, dua jenis club bola

[00:01:35.120 – 00:01:36.480] Satu dia anggap player dia dah power

[00:01:36.480 – 00:01:38.580] Satu lagi coach dia turun dia ajar balik

[00:01:38.580 – 00:01:39.860] Walaupun orang tu macam dah power

[00:01:39.860 – 00:01:42.060] So that's why bila masuk je team baru

[00:01:42.060 – 00:01:44.740] Dua minggu pertama ni kita nak kena duduk sebelah dia

[00:01:44.740 – 00:01:46.720] Level duduk eh, duduk bukan duduk beli meeting

[00:01:46.720 – 00:01:48.800] Bukan begin bebel dalam beli meeting

[00:01:48.800 – 00:01:51.300] Wah BC mesej kita membantu rumah

[00:01:51.300 – 00:01:51.680] Takde

[00:01:51.680 – 00:01:54.560] Kita sebenarnya buat kerja dengan talent ni simple je

[00:01:55.240 – 00:01:56.880] Buka TV, ni TV

[00:01:56.880 – 00:01:58.560] Kan, buka laptop

[00:01:58.560 – 00:02:00.300] Ok jom kita go through

[00:02:00.860 – 00:02:01.900] Ok so ni adalah

[00:02:01.900 – 00:02:02.520] Kita punya ni

[00:02:02.520 – 00:02:02.980] Nampak eh

[00:02:02.980 – 00:02:03.600] So cara dia

[00:02:03.600 – 00:02:04.600] Itu baru lah training

[00:02:05.760 – 00:02:07.340] Ini training bagi bos adalah

[00:02:07.860 – 00:02:08.880] Duduk dekat bilik meeting

[00:02:08.880 – 00:02:09.300] Bebel

[00:02:09.300 – 00:02:10.140] Kita buat ni

[00:02:10.140 – 00:02:10.700] Nanti awak buat ni

[00:02:10.700 – 00:02:11.960] Itu bukan training

[00:02:12.560 – 00:02:13.920] Itu je awak bagi arahan je

[00:02:13.920 – 00:02:14.980] Training ni lain

[00:02:14.980 – 00:02:15.980] Training ni adalah

[00:02:15.980 – 00:02:16.980] Awak kena duduk

[00:02:16.980 – 00:02:17.800] Berlaga lutut

[00:02:17.800 – 00:02:19.140] Buat sama-sama task tu

[00:02:19.140 – 00:02:20.120] Demo je depan dia

[00:02:20.700 – 00:02:21.520] Contohnya awak tunjuk

[00:02:21.520 – 00:02:22.980] Macam mana cara nak post dekat TikTok

[00:02:22.980 – 00:02:23.840] Walaupun dia dah tahu

[00:02:23.840 – 00:02:25.160] Ok ini cara kita orang post

[00:02:25.160 – 00:02:25.840] Apa pendapat awak

[00:02:25.840 – 00:02:26.840] Oh saya pun macam ni

[00:02:26.840 – 00:02:27.240] Ok lah

[00:02:27.240 – 00:02:28.400] Contoh kita akan pun macam ni lah

[00:02:28.400 – 00:02:30.000] Okay lepas tu kat TikTok ni kita nak

[00:02:30.000 – 00:02:30.780] Dia terus tau

[00:02:30.780 – 00:02:34.380] Dia ajar ni dia kena datang sekali dengan hands on

[00:02:34.380 – 00:02:36.000] Saya paling sikit hati

[00:02:36.000 – 00:02:36.940] Tengok orang ajar orang

[00:02:36.940 – 00:02:38.600] Tapi dia langsung tak buka laptop

[00:02:38.600 – 00:02:38.980] Saya macam

[00:02:38.980 – 00:02:40.520] Kalau tak buka laptop

[00:02:40.520 – 00:02:41.360] Bukan ajar namanya

[00:02:41.360 – 00:02:42.100] Itu bersembang

[00:02:42.100 – 00:02:43.800] Sebab ajar yang sebenar

[00:02:43.800 – 00:02:44.820] By the time awak nak

[00:02:44.820 – 00:02:46.400] Bagi arahan apa nak kena buat

[00:02:46.400 – 00:02:47.360] Kalau awak buka laptop semua

[00:02:47.360 – 00:02:48.380] Settle terus kerja tu

[00:02:48.380 – 00:02:49.680] On the spot settle terus

[00:02:50.200 – 00:02:51.760] Okay so 2 minggu pertama ni

[00:02:51.760 – 00:02:53.020] Memang kena super Mario lah

[00:02:53.020 – 00:02:53.840] Super micro gila

[00:02:54.760 – 00:02:56.600] Lepas tu 2 bulan ni kita dah start micro

[00:02:56.600 – 00:02:58.300] Kita minta report hari-hari apa semua

[00:02:58.300 – 00:03:01.340] Tapi selepas 2 bulan ni sebab tu lah ni fasa probation

[00:03:01.340 – 00:03:05.540] Macam saya saya recommend probation selama 2 bulan dengan notice 7 hari

[00:03:05.540 – 00:03:07.220] So ini fasa probation

[00:03:07.220 – 00:03:11.340] Lepas 2 bulan kita dah manage dia secara makro

[00:03:11.340 – 00:03:14.280] Makro ni maksudnya dia dah kita tak detail sangat lah

[00:03:14.280 – 00:03:17.340] Mungkin minta report pun report mingguan bukan report level harian

[00:03:17.340 – 00:03:18.660] Contohnya macam tu

[00:03:18.660 – 00:03:21.200] So ini adalah 2 level manage talent

[00:03:21.200 – 00:03:24.160] Dan ramai orang masalah yang saya nampak adalah dekat sini

[00:03:24.960 – 00:03:26.600] Dekat part super micro ni

[00:03:26.600 – 00:03:28.640] dia sebenarnya tak tahu

[00:03:28.640 – 00:03:29.940] yang bos yang sebenar

[00:03:30.740 – 00:03:32.220] dia sangat-sangat

[00:03:32.220 – 00:03:34.320] detail dekat Pak Ajar. Dia ingatkan

[00:03:34.320 – 00:03:36.400] jadi bos ni, haya orang dah settle kerja. Tak

[00:03:36.400 – 00:03:38.400] awak sebenarnya tak jadi bos begitu

[00:03:38.400 – 00:03:40.260] awak baru jadi orang yang anggap

[00:03:41.240 – 00:03:42.140] staff ni magic

[00:03:42.140 – 00:03:43.760] haya-haya terus buat kerja. Tak

[00:03:43.760 – 00:03:46.300] staff bukan magic pun. Lala saya anggap je lah

[00:03:46.300 – 00:03:48.240] semua orang tak tahu apa-apa. Senang. Bila

[00:03:48.240 – 00:03:50.260] saya orang, saya rendahkan

[00:03:50.260 – 00:03:52.260] expectation, aku akan train kau balik

[00:03:52.260 – 00:03:54.100] walaupun kau dah tahu, aku akan anggap kau zero

[00:03:54.100 – 00:03:56.220] senang. Rendahkan expectation, senang

[00:03:56.220 – 00:03:57.120] awak tak expect apa-apa

[00:03:57.120 – 00:03:58.180] walaupun dia talented

[00:03:58.180 – 00:03:59.160] kalau dia berjaya

[00:03:59.160 – 00:03:59.720] faham laju

[00:03:59.720 – 00:04:00.260] Alhamdulillah

[00:04:00.800 – 00:04:01.580] so ini adalah

[00:04:01.580 – 00:04:03.000] cara nak manage talent

[00:04:03.000 – 00:04:04.020] rendahkan expectation

[00:04:04.600 – 00:04:05.760] super micro dulu

[00:04:05.760 – 00:04:06.600] lepas tu baru micro

[00:04:06.600 – 00:04:07.320] lepas tu barulah

[00:04:07.320 – 00:04:07.860] 2 bulan lepas tu

[00:04:07.860 – 00:04:08.260] macro

[00:04:08.260 – 00:04:09.220] ini terbalik

[00:04:09.220 – 00:04:10.380] waktu staff masuk

[00:04:10.380 – 00:04:11.200] dia tak minta langsung

[00:04:11.200 – 00:04:12.200] bila nak resign kan

[00:04:12.200 – 00:04:13.060] baru ambil kau

[00:04:13.060 – 00:04:13.620] minggu lupur

[00:04:13.620 – 00:04:15.340] tapi nasib dah jadi bubur

[00:04:15.340 – 00:04:17.000] staff tu dah tak perform

[00:04:17.000 – 00:04:18.200] dah tak ada mood

[00:04:18.200 – 00:04:19.560] dah dapat offer tempat lain

[00:04:19.560 – 00:04:20.100] time tu

[00:04:20.100 – 00:04:20.720] kalau kita nak train

[00:04:20.720 – 00:04:21.320] dah terlambat

[00:04:21.320 – 00:04:23.180] 2 bulan gaji telah dibazirkan

[00:04:23.180 – 00:04:23.640] that's why

[00:04:23.640 – 00:04:25.300] 2 minggu pertama ni

[00:04:25.300 – 00:04:25.800] adalah

[00:04:25.800 – 00:04:28.060] waktu paling kritikal. Jangan

[00:04:28.060 – 00:04:29.920] ambil shortcut. Jangan cuba nak suruh

[00:04:29.920 – 00:04:32.100] staff sebelah ajar. Ni pun satu masalah

[00:04:32.100 – 00:04:33.740] juga. Nanti awak masuk,

[00:04:34.140 – 00:04:35.240] awak tanya dengan shikin tu eh.

[00:04:35.760 – 00:04:37.840] Shikin. Tanya lebih-lebih jadi syirik. Haa tak ada.

[00:04:38.060 – 00:04:39.840] Awak tanya dengan sebelah Ain tu. Ain

[00:04:39.840 – 00:04:41.440] dah kena ajar awak. Oh tak ada. Tak ada.

[00:04:42.560 – 00:04:43.840] Ajar staff sebelah

[00:04:43.840 – 00:04:45.740] ajar ni pun masalah juga. Dia kena ambil

[00:04:45.740 – 00:04:47.820] shortcut. Itu bukan SOP. Itu maksudnya

[00:04:47.820 – 00:04:49.860] kita ambil shortcut, tak nak ajar. Sepatutnya

[00:04:49.860 – 00:04:51.760] siapa yang kena ajar? Sepatutnya supervisor

[00:04:51.760 – 00:04:53.720] dia. Manager dia. Ataupun kalau kamu

[00:04:53.720 – 00:04:55.240] dia kecil-kecil, kita sendiri ajar.

[00:04:55.800 – 00:04:57.540] Lagi-lagi benda-benda melibatkan sale lepas semua ni.

[00:04:57.720 – 00:05:01.060] So, kalau bos boleh turun padang ajar, ya Allah, lagi lah perfect.

[00:05:01.360 – 00:05:02.840] Sebab bos ni, dia menjiwai.

[00:05:03.140 – 00:05:06.300] Dia cakap pasal produk pun macam air, barulah soul tu sampai.

[00:05:06.680 – 00:05:08.060] Yang ni, bos semua nak ambil shortcut je.

[00:05:08.140 – 00:05:09.260] Semua nak pass kat manager je.

[00:05:09.360 – 00:05:10.860] Semua nak suruh tanya sah sebelah je.

[00:05:10.960 – 00:05:11.620] Tak boleh macam tu eh.

[00:05:11.980 – 00:05:15.000] So, kena micro manage dan juga macro manage.

[00:05:15.340 – 00:05:16.320] Jumpa dalam video selanjutnya.

[00:05:17.020 – 00:05:17.420] Let's see.