Hiring Mindset & Role Clarity

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Hiring Mindset & Role Clarity
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[00:00:00–00:00:26] Hiring Mindset & Role Clarity. Kalau founder sibuk buat semua benda, apa yang awak nak buat sebenarnya? Kita akan jadi confused. Kita akan jadi burnt out. Founder tak boleh buat semua benda. Kita kena faham Pareto Law of Principle. The 80-20 Rule. 20% kerja yang menghasilkan 80% result. Sebenarnya dalam semua benda kita buat, ada wujudnya 20%. So kita kena mencari apakah 20%. Contohnya operation. Tak kena kita buat operation. Mungkin kita patut fokus pada marketing. [semak: uncertain words, number or amount]

[00:00:26–00:00:30] That's why kita kena cari apakah 20% yang boleh masukkan 80% growth [semak: number or amount]

[00:00:30–00:00:34] Dan bila kita pegang terlalu banyak benda, garam kerja [semak: uncertain words]

[00:00:34–00:00:35] Team akan jadi slow [semak: uncertain words]

[00:00:35–00:00:37] Stop micro manage [semak: uncertain words]

[00:00:37–00:00:39] Micro manage ni ok untuk permulaan

[00:00:39–00:00:42] Tapi bila team dah semakin besar, kita nak macro manage

[00:00:42–00:00:43] Kita nak lebih independent

[00:00:43–00:00:46] Dan hiring bukan tanda kita lemah, bukan tanda kita malas

[00:00:46–00:00:48] Tapi hiring maksudnya kita nak berkongsi rezeki

[00:00:48–00:00:53] Kita ready untuk grow dan kita let go benda yang kita memang power gila buat

[00:00:53–00:00:54] Contoh kita memang power buat lah

[00:00:54–00:00:56] Tapi kita dah start hire live host

[00:00:56–00:00:57] Yang boleh buat live [semak: uncertain words]

[00:00:57–00:00:58] Sebab kita tahu live ni [semak: uncertain words]

[00:00:58–00:00:59] Kalau aku buat hari-hari

[00:00:59–00:01:00] Aku akan burn out

[00:01:00–00:01:02] Tak sempat nak fikir pasal finance [semak: uncertain words]

[00:01:02–00:01:03] Pasal account

[00:01:03–00:01:04] Pasal admin

[00:01:04–00:01:04] Pasal HR

[00:01:04–00:01:06] Macam-macam benda yang kita akan lost [semak: uncertain words]

[00:01:06–00:01:07] So ini adalah mindset

[00:01:07–00:01:08] Yang kita kena betulkan dulu

[00:01:08–00:01:10] Bukannya bila kita hiring ni

[00:01:10–00:01:11] Maksud kita tak nak buat kerja [semak: uncertain words]

[00:01:11–00:01:12] Kita malas tak

[00:01:12–00:01:13] Maksud kita tengah ready

[00:01:13–00:01:14] Untuk grow lagi besar

[00:01:14–00:01:15] Dan hire slow

[00:01:15–00:01:15] Fire fast guys

[00:01:15–00:01:17] Hire slow

[00:01:17–00:01:18] Banyak orang yang

[00:01:18–00:01:19] Hire fast

[00:01:19–00:01:20] Fire slow

[00:01:20–00:01:21] Terbalik pula dah

[00:01:21–00:01:22] Apa maksud hire fast

[00:01:22–00:01:23] Hire fast ni

[00:01:23–00:01:25] dia baru ada 3 calon je [semak: uncertain words, number or amount]

[00:01:25–00:01:26] dia baru ada 5 calon [semak: uncertain words, number or amount]

[00:01:26–00:01:27] dia terus hire [semak: uncertain words]

[00:01:27–00:01:28] kadang-kadang dia tanya

[00:01:28–00:01:29] eh kau ada kenal tak [semak: uncertain words]

[00:01:29–00:01:30] kawan-kawan yang ok

[00:01:30–00:01:31] ada lah recommendation [semak: uncertain words]

[00:01:31–00:01:33] dia dapat je recommendation

[00:01:33–00:01:34] kawan dia

[00:01:34–00:01:34] dia terus hire

[00:01:34–00:01:36] itulah hire fast

[00:01:36–00:01:37] kita

[00:01:37–00:01:38] apa maksud hire slow

[00:01:38–00:01:39] hire slow ni

[00:01:39–00:01:40] kita tapis daripada

[00:01:40–00:01:40] 100 candidate [semak: number or amount]

[00:01:40–00:01:42] daripada 50 candidate [semak: number or amount]

[00:01:42–00:01:43] that's why

[00:01:43–00:01:43] kalau awak belajar

[00:01:43–00:01:44] kita ada explain

[00:01:44–00:01:45] yang mana [semak: uncertain words]

[00:01:45–00:01:46] kita nak tapis ni guys

[00:01:46–00:01:47] bukan senang

[00:01:47–00:01:47] kita tapis

[00:01:47–00:01:48] daripada whatsapp interview pun

[00:01:48–00:01:49] dah 60 orang [semak: number or amount]

[00:01:49–00:01:51] kita call dia pula 10 [semak: number or amount]

[00:01:51–00:01:52] kita offer interview pula 3 [semak: number or amount]

[00:01:52–00:01:53] ini maksudnya

[00:01:53–00:01:56] hire slow. Hire slow [semak: uncertain words]

[00:01:56–00:01:57] maksudnya awak hire dalam keadaan yang [semak: uncertain words]

[00:01:57–00:01:59] tak desperate. Last kali bila

[00:01:59–00:02:01] awak ada 3 shortlisted kandidat, baru awak [semak: number or amount]

[00:02:01–00:02:04] buat hiring. Ni betul. Bukannya [semak: uncertain words]

[00:02:04–00:02:05] pergi WhatsApp [semak: uncertain words]

[00:02:05–00:02:08] dalam 5 orang, jumpa 2 orang [semak: number or amount]

[00:02:08–00:02:09] terus hire seorang. Sekejap sangat tu. Itu

[00:02:09–00:02:11] adalah hire fast.

[00:02:12–00:02:13] Kita nak hire slow.

[00:02:13–00:02:15] Tapi apa pula maksud fire fast?

[00:02:15–00:02:17] Fire fast ni pula, bila dia

[00:02:17–00:02:19] buat silap je, terus kita

[00:02:19–00:02:21] buat warning letter, verbal warning dan

[00:02:21–00:02:23] sebagainya. So, kita kena faham konsep

[00:02:25–00:02:25] Konsep hiring

[00:02:25–00:02:26] Okay [semak: uncertain words]

[00:02:26–00:02:27] Katalah awak tengok

[00:02:27–00:02:28] Yang saya ajar tadi

[00:02:28–00:02:29] Ini contohnya

[00:02:29–00:02:30] Journey dia

[00:02:30–00:02:31] Nampak macam panjang

[00:02:31–00:02:32] Tapi semestinya nak sekejap [semak: uncertain words]

[00:02:32–00:02:33] Buat je silap

[00:02:33–00:02:33] Boom

[00:02:33–00:02:34] Terus bagi verbal warning

[00:02:34–00:02:35] Kitalah tahu dah

[00:02:35–00:02:36] Verbal warning ni

[00:02:36–00:02:37] Send dekat whatsapp

[00:02:38–00:02:39] Kalau awak cakap

[00:02:39–00:02:40] Nanti dia tak ingat

[00:02:40–00:02:42] Eh hari tu bos ada bagi [semak: uncertain words]

[00:02:42–00:02:42] Ke verbal warning

[00:02:42–00:02:44] Ingatkan hari tu bos cakap

[00:02:44–00:02:44] Main-main je [semak: uncertain words]

[00:02:44–00:02:45] Haa

[00:02:45–00:02:46] Saya dah pernah kena dah

[00:02:46–00:02:46] Start-starting tu [semak: uncertain words]

[00:02:46–00:02:48] Lelah saya bengang [semak: uncertain words]

[00:02:48–00:02:49] Saya hantar je turut ayat macam ni [semak: uncertain words]

[00:02:49–00:02:49] Settle

[00:02:49–00:02:51] Saya akan cakap ke depan [semak: uncertain words]

[00:02:51–00:02:52] Ini saya punya official eh [semak: uncertain words]

[00:02:52–00:02:53] Verbal warning kat awak

[00:02:53–00:02:54] Lepas saya akan tulis [semak: uncertain words]

[00:02:54–00:02:55] Tak boleh saya tulis kat whatsapp [semak: uncertain words]

[00:02:55–00:02:56] Sebagai record [semak: uncertain words]

[00:02:56–00:02:56] Boom

[00:02:56–00:02:57] Saya hantar kat whatsapp [semak: uncertain words]

[00:02:57–00:02:59] So ini cara dia [semak: uncertain words]

[00:02:59–00:02:59] Maksudnya

[00:02:59–00:03:01] Kita bila kita nak bagi

[00:03:01–00:03:02] Apa-apa warning letter

[00:03:02–00:03:02] Termination letter

[00:03:02–00:03:03] Pun semua ni guys [semak: uncertain words]

[00:03:03–00:03:05] Kita berstruktur dan sangat cepat

[00:03:05–00:03:06] Bukannya

[00:03:06–00:03:07] Takpelah

[00:03:07–00:03:08] Mungkin dia tak faham

[00:03:08–00:03:09] Common sense dia rendah

[00:03:09–00:03:10] Takpelah

[00:03:10–00:03:11] Takpelah

[00:03:11–00:03:11] Takpelah

[00:03:11–00:03:11] Boom

[00:03:11–00:03:12] Kita yang koyak

[00:03:12–00:03:13] So kita tak nak benda tu

[00:03:13–00:03:15] Itulah maksudnya

[00:03:15–00:03:15] Hire fast

[00:03:15–00:03:16] Sorry

[00:03:16–00:03:17] Hire slow [semak: uncertain words]

[00:03:17–00:03:18] Fire fast

[00:03:18–00:03:20] Fire fast ni maksudnya

[00:03:20–00:03:21] Kita akan firing orang tu

[00:03:22–00:03:24] Pada kesalahan yang pertama [semak: uncertain words]

[00:03:24–00:03:25] Kesalahan pertama tu terus bagi one in later [semak: uncertain words]

[00:03:25–00:03:27] Kesalahan kedua terus bagi one in later kedua

[00:03:27–00:03:29] Itu maksudnya fire fast

[00:03:29–00:03:31] Bukannya menahan, relax

[00:03:31–00:03:33] 2 bulan, 3 bulan pertama, takpelah [semak: number or amount]

[00:03:33–00:03:34] Biar dah dulu, nanti dia pandai lah [semak: uncertain words]

[00:03:34–00:03:38] So, kita akan guna 3 script screening [semak: uncertain words, number or amount]

[00:03:38–00:03:40] Dan kita akan monitor ketat-ketat lah [semak: uncertain words]

[00:03:40–00:03:41] Selama 14 hari [semak: number or amount]

[00:03:41–00:03:43] Kita akan bagi peluang tu, kita coach dia [semak: uncertain words]

[00:03:43–00:03:45] Tapi kalau dia dah repeat buat silap [semak: uncertain words]

[00:03:45–00:03:46] Memang one in later kan keluar juga

[00:03:46–00:03:49] Sebab tu kita ada PIP, performance event program [semak: uncertain words]

[00:03:49–00:03:50] Dan bila kita

[00:03:51–00:03:52] Keluarkan staff kita

[00:03:52–00:03:54] Kita kena keluar secara berstruktur

[00:03:54–00:03:55] Tak boleh main

[00:03:55–00:03:57] Bagi je warning letter

[00:03:57–00:03:58] Terus

[00:03:58–00:03:59] Termination letter 24 jam [semak: number or amount]

[00:03:59–00:04:00] Tak boleh eh [semak: uncertain words]

[00:04:00–00:04:01] Kita kena kalau boleh eh

[00:04:01–00:04:02] Buat exit interview

[00:04:02–00:04:04] Exit interview ni maksudnya

[00:04:04–00:04:05] Bila orang terkeluar

[00:04:05–00:04:06] Kita jumpa dia

[00:04:06–00:04:07] Okay saya akan cakap terima kasih [semak: uncertain words]

[00:04:07–00:04:08] Apa-apa

[00:04:08–00:04:09] Ada apa-apa benda ke

[00:04:09–00:04:10] Awak nak sampai dengan company ni [semak: uncertain words]

[00:04:10–00:04:11] Okay baikkan make up improve [semak: uncertain words]

[00:04:11–00:04:12] Siapa minta maaf sangat-sangat

[00:04:12–00:04:14] Okay salam kosong-kosong eh

[00:04:14–00:04:15] Okay semoga berjaya

[00:04:15–00:04:16] Pup [semak: uncertain words]

[00:04:16–00:04:16] Habis

[00:04:17–00:04:18] Exit interview

[00:04:18–00:04:19] Lebih bagus daripada

[00:04:19–00:04:21] farewell party. Talk farewell.

[00:04:22–00:04:24] Orang keluar dari company, kita buat farewell

[00:04:24–00:04:26] ucapan daripada kawan-kawan. Tak payah.

[00:04:26–00:04:28] Benda tu mengapu, dia menggalakkan

[00:04:28–00:04:29] orang lain untuk resign berjemaah.

[00:04:30–00:04:32] So, kita nak buat exit interview

[00:04:32–00:04:33] sebab kita boleh tahu secara private [semak: uncertain words]

[00:04:33–00:04:35] apa masalah company, apa masalah awak, [semak: uncertain words]

[00:04:35–00:04:37] apa benda yang awak tak puas hati. Luahkan dulu. [semak: uncertain words]

[00:04:38–00:04:39] So, at least kita clear bila keluar tu

[00:04:39–00:04:41] kita berdamai dengan takdeh. [semak: uncertain words]

[00:04:42–00:04:43] Ke narilah [semak: uncertain words]

[00:04:43–00:04:45] ke mana pun.

[00:04:45–00:04:46] Takdeh lah. Dia pergi

[00:04:47–00:04:49] curi tu punya database. Dia pergi [semak: uncertain words]

[00:04:49–00:04:51] Report dengan apa benda-apa benda kan [semak: uncertain words]

[00:04:51–00:04:53] So bila dia keluar tu lah

[00:04:53–00:04:54] Kadang-kadang dia rasa tenang [semak: uncertain words]

[00:04:54–00:04:55] Takpelah aku dah lepaskan semua

[00:04:55–00:04:58] Tapi kalau kita buat farewell-farewell party bagai apa semua ni [semak: uncertain words]

[00:04:58–00:05:00] Kadang-kadang waktu tu lah salah cakap

[00:05:00–00:05:02] Waktu tu lah ada lah seorang budak ni [semak: uncertain words]

[00:05:02–00:05:03] Salah sebut lah

[00:05:04–00:05:06] Good luck kan kat tempat baru nanti [semak: uncertain words]

[00:05:07–00:05:08] Thank you tau kat sini

[00:05:08–00:05:10] Walaupun kau ada kesilapan sikit

[00:05:10–00:05:11] Tapi kita maafkan kau

[00:05:11–00:05:14] Aku nak keluar ni kau janganlah buat benda-benda

[00:05:14–00:05:15] Yang tak best kan [semak: uncertain words]

[00:05:15–00:05:18] So simpan stuff yang salah [semak: uncertain words]

[00:05:18–00:05:19] lebih mahal daripada tak payah langsung. [semak: uncertain words]

[00:05:20–00:05:22] So, bila awak buat hiring ni, baguslah. [semak: uncertain words]

[00:05:22–00:05:24] Tapi awak kena tahu, setiap bulan awak burn cash

[00:05:24–00:05:26] RM2,000, RM3,000. Kalau awak simpan [semak: uncertain words, number or amount]

[00:05:26–00:05:28] staff yang salah, itulah dah lebih berdosa [semak: uncertain words]

[00:05:28–00:05:30] daripada awak tak buat hiring.

[00:05:30–00:05:32] Then, bagaimana awak tak buat hiring? Kalau last kali kerja, [semak: uncertain words]

[00:05:32–00:05:33] awak semua yang buat. So, ini [semak: uncertain words]

[00:05:33–00:05:36] mindset yang kita nak tanam. Pastikan bila [semak: uncertain words]

[00:05:36–00:05:38] kita buat hiring, kita tak tersalah

[00:05:38–00:05:40] mindset. Jumpa dalam video selanjutnya. [semak: uncertain words]

[00:05:40–00:05:41] Pes [semak: low segment confidence, uncertain words]