Compasion Counter Rejection Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:29] Customer beritahu dia nak compare-compare. Compare reason. Dia nak compare reason pula dah. Ada memang setengah customer. Dia kan betul darat je. Itulah saya tengah nak. Sebab brand yang ni dia lebih sikit. Itulah kak ada tengok produk kesihatan yang sana tu. Dia pakai 2 bulan. Yang awak punya sebulan je. Dia setengah kan. Dia terus je. Waktu kita tengah pitch dia. Tengah closing ke tengah call ke kena zoom ke mana-mana. Dia terus bagi darat comparison dengan competitor kita. So macam mana nak buat? [semak: uncertain words, number or amount] [00:00:30–00:00:32] Macam biasa guys. Jawapan dia adalah [00:00:32–00:00:34] yes. Ia kan je dulu. [semak: uncertain words] [00:00:34–00:00:36] Yes. Oh betul. [00:00:36–00:00:38] Brand power juga tu. Oh memang [00:00:38–00:00:40] saya tahu saya kenal tu. Haa sentuhnya kan. [semak: uncertain words] [00:00:40–00:00:42] Kita yes kan je dulu. Dan apa yang kita [semak: uncertain words] [00:00:42–00:00:44] nak buat adalah kita nak pergi kepada [semak: uncertain words] [00:00:44–00:00:45] produk USP. [00:00:47–00:00:48] Haa USP. [00:00:49–00:00:50] USP ni apa? [00:00:51–00:00:52] Unique Selling [00:00:56–00:00:56] Proposition eh. [semak: uncertain words] [00:00:58–00:00:59] Proposition. Dia [00:00:59–00:01:01] kalau ikut daripada Google tu proposition. [semak: uncertain words] [00:01:02–00:01:03] Tapi saya guna ayat yang [00:01:03–00:01:05] tampung sikit lah. Saya kena namakan [semak: uncertain words] [00:01:05–00:01:07] unique selling point. Haa, senang [semak: uncertain words] [00:01:07–00:01:09] sikit. Faham. Point dia adalah [00:01:09–00:01:11] team sale kadang-kadang [semak: uncertain words] [00:01:11–00:01:13] tak pernah listkan apakah [00:01:13–00:01:15] 10 USP brand [semak: number or amount] [00:01:15–00:01:17] ataupun produk awak, ataupun awak sendiri. [00:01:18–00:01:19] Senaraikan USP. So, awak [00:01:19–00:01:21] kena buat dulu exercise ni. Jangan main [00:01:21–00:01:22] closing je. Senaraikan [00:01:22–00:01:25] sampai 10. Habis video ni [semak: uncertain words, number or amount] [00:01:25–00:01:27] awak siapkan dulu 10 USP. [semak: number or amount] [00:01:27–00:01:29] Apa benda? So, bila kita [00:01:29–00:01:31] dah ingat USP, senang. Contohnya [00:01:31–00:01:33] ni baru USP [semak: uncertain words] [00:01:33–00:01:34] next pula [semak: uncertain words] [00:01:34–00:01:36] so bila kita nak counter rejection ni [semak: uncertain words] [00:01:36–00:01:37] kita akan kombokan 3 benda [semak: number or amount] [00:01:37–00:01:38] next pula [00:01:38–00:01:39] kita akan bagi [00:01:39–00:01:40] proof result [00:01:41–00:01:42] proof [00:01:43–00:01:43] result [00:01:43–00:01:45] mestilah akan ada [00:01:45–00:01:45] dalil lah [semak: uncertain words] [00:01:45–00:01:46] ataupun ada bukti kan [00:01:46–00:01:48] USP kita [00:01:48–00:01:48] so [00:01:48–00:01:49] 3 jawapan [semak: number or amount] [00:01:49–00:01:50] contohnya [00:01:50–00:01:51] kita jual package [00:01:51–00:01:52] insurance [00:01:52–00:01:53] ni typical lah eh [semak: uncertain words] [00:01:53–00:01:55] sebab saya tahu ramai yang tengok ni insurance [00:01:55–00:01:56] saya tak pernah jual insurance guys [00:01:56–00:01:57] tapi saya bagi random lah [00:01:57–00:01:58] example [00:01:58–00:02:00] tu lah tengah compare juga [semak: uncertain words] [00:02:00–00:02:01] sebab tengok [00:02:01–00:02:02] Pro BSN tu macam bagus lagi [00:02:02–00:02:04] Sebab dia tak silap [semak: uncertain words] [00:02:04–00:02:06] Adik wife saya tengah [semak: uncertain words] [00:02:06–00:02:08] Compare yang Pro BSN tu katanya yang tu [semak: uncertain words] [00:02:08–00:02:10] Dia punya coverage lagi tinggi [semak: uncertain words] [00:02:10–00:02:11] Contoh [00:02:11–00:02:13] Kita jual AIA [semak: uncertain words] [00:02:13–00:02:15] Kita jual AIA [semak: uncertain words] [00:02:15–00:02:17] Saya cakap oh betul-betul Puan [semak: uncertain words] [00:02:17–00:02:20] Pro BSN bab tu memang diorang power [semak: uncertain words] [00:02:20–00:02:21] Puji sikit [00:02:22–00:02:23] Banyak customer yang memang puji lah [semak: uncertain words] [00:02:23–00:02:26] Sebab macam kami dekat AIA [semak: uncertain words] [00:02:26–00:02:28] Kita RM150,000 coverage [semak: number or amount] [00:02:28–00:02:29] Diorang RM200,000 [semak: number or amount] [00:02:29–00:02:30] Memang tinggi [semak: uncertain words] [00:02:31–00:02:32] Tapi bila saya tengok balik [00:02:32–00:02:34] Bos saya pasang, kita pula [semak: uncertain words] [00:02:34–00:02:36] Dekat part claim tu instant [00:02:37–00:02:38] Kita list kan kita punya [semak: uncertain words] [00:02:38–00:02:40] Kita punya claim kita instant [00:02:40–00:02:42] Puan, dan yang lagi best, kita tak ada [00:02:42–00:02:44] Kena bayar RM200, ini Puan dapat [semak: uncertain words, number or amount] [00:02:44–00:02:46] Tanpa keluar duit langsung, dan [00:02:46–00:02:48] AIA ni pula, dia [00:02:48–00:02:50] Kita direct competition, tapi jangan kata [semak: uncertain words] [00:02:50–00:02:53] Orang tak bagus, kita puji je dia [00:02:53–00:02:54] Tapi kita bagi kenapa kita 10 kali [semak: number or amount] [00:02:54–00:02:56] Lebih bagus dengan 10 USP [semak: number or amount] [00:02:57–00:02:58] Campak lah 2-3 USP [semak: number or amount] [00:02:58–00:03:00] bila awak dah sampai USP [semak: uncertain words] [00:03:00–00:03:00] contohnya [00:03:00–00:03:01] oh kita instant claim [00:03:01–00:03:02] lepas tu yang kita pula [00:03:02–00:03:03] sebab tu kalau puan tengok [00:03:03–00:03:04] ni customer saya [00:03:04–00:03:05] saya tunjuk [semak: uncertain words] [00:03:05–00:03:05] yang ni [00:03:05–00:03:07] yang ni baru masuk je dah dapat claim dah [semak: uncertain words] [00:03:07–00:03:08] lepas tu [00:03:08–00:03:09] idea yang tu pula [semak: uncertain words] [00:03:09–00:03:10] dia boleh convert jadi saving [00:03:10–00:03:11] sebab tu yang [00:03:11–00:03:12] saya pun tak sure lah [00:03:12–00:03:13] macam mana ProBSN ni [00:03:13–00:03:14] tapi setahu saya [00:03:14–00:03:16] bila dia lebih kat situ [00:03:16–00:03:17] mesti dia kurang kat tempat lain lah [00:03:17–00:03:17] macam kami [00:03:17–00:03:18] memang kami kurang kat situ [00:03:18–00:03:20] tapi kami lebih kan [00:03:20–00:03:21] kat part yang betul-betul customer nak [00:03:22–00:03:23] contohnya yang ni lah [00:03:23–00:03:24] instant claim dan sebagainya [00:03:24–00:03:25] contoh nampak [00:03:25–00:03:26] so saya dah buat direct comparison [00:03:26–00:03:28] Tanpa saya downkan kompetitor [semak: uncertain words] [00:03:28–00:03:30] Jangan kutuk kompetitor eh [semak: uncertain words] [00:03:30–00:03:31] Awak akan jadi salesman yang toxic [semak: uncertain words] [00:03:31–00:03:33] Customer lagi benci tau [00:03:33–00:03:35] Sebab how you do anything is how you do everything [00:03:35–00:03:37] Kalau kompetitor pun awak kutuk [00:03:37–00:03:39] Siapakah awak sebenarnya [00:03:39–00:03:41] Adakah munafik kok [semak: uncertain words] [00:03:41–00:03:42] Tiba [00:03:42–00:03:44] So contoh lain pula [semak: uncertain words] [00:03:44–00:03:45] Contoh kowe [semak: uncertain words] [00:03:46–00:03:47] Orang compare dengan apa [semak: uncertain words] [00:03:49–00:03:49] Kuku [semak: uncertain words] [00:03:51–00:03:52] So dia kata [00:03:52–00:03:55] Itulah saya tengok design kuku tu [semak: uncertain words] [00:03:55–00:03:56] kuku tu murah sikit [00:03:56–00:03:58] kowe ni mahal sikit lah [semak: uncertain words] [00:03:58–00:03:59] kadang-kadang klien kan [00:03:59–00:04:00] betul [semak: uncertain words] [00:04:00–00:04:02] kalau ikutkan puan [00:04:02–00:04:03] kuku tu antara yang paling murah [00:04:03–00:04:04] dia orang bukan tu je [00:04:04–00:04:06] sampai yang RM50 pun ada [semak: number or amount] [00:04:06–00:04:07] serius lah [00:04:07–00:04:07] nampak [00:04:08–00:04:09] tapi bila saya tengok balik [00:04:09–00:04:11] kenapa kowe still no.1 [semak: number or amount] [00:04:11–00:04:12] rupanya [00:04:12–00:04:13] kuku ni [00:04:13–00:04:14] dia OEM [00:04:14–00:04:15] so filter dia kalau puan puasan [semak: uncertain words] [00:04:15–00:04:16] dalam tu [00:04:16–00:04:17] dia tak betul-betul macam kowe [00:04:17–00:04:19] kowe ni 0.001 [semak: number or amount] [00:04:19–00:04:21] kuku dia sebenarnya adalah [00:04:21–00:04:22] air mineral [00:04:22–00:04:24] dia 0.001 [semak: number or amount] [00:04:24–00:04:26] Satu. Dia kurang satu level lah. [00:04:26–00:04:27] So macam kita ni puan. Contoh [semak: uncertain words] [00:04:27–00:04:30] mineral. Mineral kowei [semak: uncertain words] [00:04:30–00:04:32] memang tak ada. Tapi mineral [00:04:32–00:04:33] ni saiz dia sama dengan partikel [00:04:33–00:04:35] karat. Jadi kita buang [00:04:35–00:04:37] sekali mineral. Sebab rupanya [00:04:37–00:04:39] sebab orang kata mineral ni [semak: uncertain words] [00:04:39–00:04:41] mineral ni dalam air sangat-sangat sikit. Ibarat [semak: uncertain words] [00:04:41–00:04:43] puan nak makan satu ikan bilis tu [semak: uncertain words] [00:04:43–00:04:45] adalah satu tong biru mineral tu. [00:04:45–00:04:47] That's why air yang terbagus, air yang terbaik [00:04:47–00:04:49] even kat hospital pun dia bagi air [00:04:49–00:04:51] RO. Kalau puan tengok [00:04:51–00:04:53] air-air kat hospital ni. Bila dia bagi kat [00:04:53–00:04:55] pesakit, dia akan bagi air yang paling kosong [00:04:55–00:04:57] tak ada apa-apa. Sebab mineral [00:04:57–00:04:59] ni dapat pada makanan. Cuma kita ni [semak: uncertain words] [00:04:59–00:05:01] sebenarnya mineral ni dia penyedap rasa je. [semak: uncertain words] [00:05:01–00:05:03] Pernah minum air air ni Puan, Seamaster. [semak: uncertain words] [00:05:03–00:05:05] Dia penyedap rasa. Sebab tu kalau Puan tengok [semak: uncertain words] [00:05:05–00:05:07] ni Kowe punya, bagi bukti pula. [semak: uncertain words] [00:05:07–00:05:09] Dah bagi tadi USP Kowe. Apa benda [semak: uncertain words] [00:05:09–00:05:11] apa benda, apa benda, apa benda. Kita [semak: uncertain words] [00:05:11–00:05:13] service Puan. Service tukar filter. Yang sana [00:05:13–00:05:15] service punya dia. Kali saya tengok. Betul [semak: uncertain words] [00:05:15–00:05:17] dia murah sikit. Tapi kalau Puan nak [00:05:17–00:05:19] puas hati, yang tak payah fikir, service [semak: uncertain words] [00:05:19–00:05:21] kualiti. Kalau rosak, tukar 1 to 1, memang [semak: uncertain words, number or amount] [00:05:21–00:05:23] Kowe lah Puan. Still Kowe. [00:05:23–00:05:26] Tapi kalau siapa-siapa yang nak murah [semak: uncertain words] [00:05:26–00:05:27] Siapa-siapa yang nak jenis yang macam [semak: uncertain words] [00:05:27–00:05:29] Memang itu kuku lah [semak: uncertain words] [00:05:29–00:05:30] Tapi kalau tangan saya [semak: uncertain words] [00:05:30–00:05:33] Puan kata tadi, puan punya kabinet dapur tu [00:05:33–00:05:34] Ada color merah [semak: uncertain words] [00:05:34–00:05:36] Kawai memang design lumacun [semak: uncertain words] [00:05:37–00:05:38] Sebab tu kita design model [00:05:38–00:05:39] Kita highlightkan USP [00:05:39–00:05:41] Kalau kan semua dah compare [semak: uncertain words] [00:05:41–00:05:43] Kita adalah dibenarkan [00:05:43–00:05:45] Untuk buat direct comparison [00:05:45–00:05:48] Cuma saya paling tak suka orang sale [semak: uncertain words] [00:05:48–00:05:50] Yang compare dan menjatuhkan pesaing [00:05:50–00:05:51] Kita puji je dia [00:05:51–00:05:52] Nampak kita ikhlas [00:05:52–00:05:54] Tapi dalam keadaan kita puji [semak: uncertain words] [00:05:54–00:05:55] Kita akan [semak: uncertain words] [00:05:55–00:05:56] Twist kita [semak: uncertain words] [00:05:56–00:05:57] 10 kali ganda [semak: number or amount] [00:05:57–00:05:57] Lebih power [00:05:57–00:05:59] Dan letakkan bukti [00:05:59–00:05:59] Dekat ujung tu [00:06:00–00:06:01] Dan patut sambung je [semak: uncertain words] [00:06:01–00:06:02] Dengan kita punya script closing [00:06:02–00:06:02] Okay [semak: uncertain words] [00:06:02–00:06:04] Jumpa dalam video selanjutnya [semak: uncertain words] [00:06:04–00:06:04] Zaz [semak: uncertain words]