Follow Up VS Database
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f917
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.370 – 00:00:03.770] Apa beza antara Follow Up dan juga Blush Database?

[00:00:03.910 – 00:00:09.910] Ok, Follow Up ni kita dah belajar. Ini adalah nak buat customer reply je.

[00:00:10.210 – 00:00:14.330] Betul tak? Ni customer reply je. Kita bukan nak customer paksa beli.

[00:00:14.490 – 00:00:16.250] Itu kena faham. Itu adalah follow up.

[00:00:16.630 – 00:00:23.810] Tapi bila kita buat Blush Database, Blush Database pula adalah kita nak customer ingat je.

[00:00:24.450 – 00:00:25.750] Ada beza kat sini.

[00:00:26.310 – 00:00:28.210] Follow up reply je.

[00:00:28.210 – 00:00:30.230] Reply je ni, maksudnya kita nak ada

[00:00:30.230 – 00:00:31.870] Akhiri dengan, dengan apa

[00:00:31.870 – 00:00:33.590] Mesti diakhiri

[00:00:34.410 – 00:00:35.950] Akhiri, macam mana nak je akhiri

[00:00:35.950 – 00:00:38.250] Akhiri, dia punya end dia lah

[00:00:38.250 – 00:00:40.290] End dia, mesti

[00:00:40.290 – 00:00:42.530] Kena ada soalan

[00:00:42.530 – 00:00:44.010] Contohnya kita cakap

[00:00:44.010 – 00:00:45.590] Contohnya kita send kat dia

[00:00:47.590 – 00:00:48.570] Pernah try

[00:00:48.570 – 00:00:50.610] Ambil ubat hospital tak sebelum ni

[00:00:50.610 – 00:00:52.690] Nampak, pernah ambil

[00:00:52.690 – 00:00:54.870] Ubat hospital tak sebelum ni

[00:00:54.870 – 00:00:56.810] Ada tanda soal, so kita nak customer

[00:00:56.810 – 00:00:58.970] reply je. Kita tak nak paksa beli. Kita

[00:00:58.970 – 00:01:01.190] bukannya nak paksa beli. Paksa

[00:01:01.190 – 00:01:03.030] beli ni memang mindset yang salah. Kita dah

[00:01:03.030 – 00:01:05.150] belajar dah. Okay, ni clear. Kita tak nak paksa beli.

[00:01:05.410 – 00:01:06.990] Kita nak customer reply

[00:01:06.990 – 00:01:08.890] je. Waktu tu kita tanyalah pasal pernah

[00:01:08.890 – 00:01:09.810] try buat hospital tak?

[00:01:11.410 – 00:01:13.070] Macam mana anak okay tak sekarang ni?

[00:01:13.430 – 00:01:14.870] Anak ada masa tu, satu balik tak?

[00:01:15.070 – 00:01:16.870] Tanya soalan macam tu. Jadi, itu nak

[00:01:16.870 – 00:01:18.890] customer reply je. Tapi, bila kita belajar

[00:01:18.890 – 00:01:20.850] database, mindset dia tak sama

[00:01:20.850 – 00:01:22.970] tau. Bila kita nak belajar database, kita

[00:01:22.970 – 00:01:25.110] nak customer ni, tengok. Kita send

[00:01:25.110 – 00:01:26.110] contoh ni, text kita

[00:01:26.110 – 00:01:27.650] Kita send lah

[00:01:27.650 – 00:01:30.910] Bla bla bla bla bla bla bla bla bla

[00:01:30.910 – 00:01:33.210] Lepas tu kat bawah ni sebenarnya

[00:01:33.210 – 00:01:35.350] Tak ada CTA

[00:01:36.370 – 00:01:38.070] Tak ada call to action

[00:01:38.070 – 00:01:39.790] Tak ada soalan

[00:01:40.730 – 00:01:41.410] Yes

[00:01:41.410 – 00:01:43.890] Dia blast database ni adalah

[00:01:44.790 – 00:01:47.790] One way message

[00:01:49.110 – 00:01:50.430] One way message

[00:01:50.430 – 00:01:51.570] Dia adalah one way je

[00:01:51.570 – 00:01:52.410] Satu hala je

[00:01:52.410 – 00:01:54.070] Kita tak perlu nak tanya soalan

[00:01:54.070 – 00:01:55.890] Sebab blast yang tanya soalan

[00:01:55.890 – 00:01:56.990] Dia sangat awkward juga tau

[00:01:56.990 – 00:01:57.870] Contohnya

[00:01:57.870 – 00:01:58.910] Setelah saya buat blast

[00:01:58.910 – 00:01:59.950] Saya just share

[00:02:00.730 – 00:02:01.330] Alhamdulillah

[00:02:01.330 – 00:02:03.550] Puan Nora dah pernah pakai produk ni

[00:02:03.550 – 00:02:04.010] Menjadi

[00:02:04.010 – 00:02:05.290] Hantar gambar dia seketul

[00:02:06.010 – 00:02:06.610] Dah

[00:02:06.610 – 00:02:07.490] Itu je lah follow up

[00:02:07.490 – 00:02:08.990] Hantar pun follow up kedua

[00:02:09.710 – 00:02:11.650] Kita hantar satu ayat follow up

[00:02:12.590 – 00:02:13.190] Rupanya

[00:02:13.190 – 00:02:13.750] Terus je

[00:02:13.750 – 00:02:14.850] Rupanya

[00:02:15.530 – 00:02:16.330] Senang je

[00:02:16.330 – 00:02:17.230] Nak pandai

[00:02:17.230 – 00:02:18.030] Membaca

[00:02:18.030 – 00:02:19.010] Try

[00:02:19.930 – 00:02:21.130] Guna teknik

[00:02:21.750 – 00:02:22.350] ABC

[00:02:23.690 – 00:02:24.770] Dah tu je

[00:02:24.770 – 00:02:26.090] Haa nampak tak

[00:02:26.090 – 00:02:27.530] Blast database ni

[00:02:27.530 – 00:02:29.170] Dia nak customer ingat je tau

[00:02:29.170 – 00:02:30.710] Dan kita tak nak

[00:02:30.710 – 00:02:32.210] Okodkan dengan tanya soalan

[00:02:32.210 – 00:02:33.910] Walaupun soalan macam ni

[00:02:33.910 – 00:02:34.390] Ni salah

[00:02:34.390 – 00:02:36.550] Sebab kalau kita nak follow up

[00:02:36.550 – 00:02:37.510] Follow up ni cukup lah

[00:02:37.510 – 00:02:38.450] 3-5 kali

[00:02:38.450 – 00:02:38.870] Cukup lah

[00:02:38.870 – 00:02:40.030] Lepas kita dah follow up

[00:02:40.030 – 00:02:40.730] 3-5 kali

[00:02:40.730 – 00:02:41.790] Kita akan buat blasting

[00:02:41.790 – 00:02:42.750] Blasting ni maksudnya apa

[00:02:42.750 – 00:02:43.990] Dia dah jadi zombie

[00:02:43.990 – 00:02:45.310] Yang kita masukkan dalam satu database

[00:02:45.310 – 00:02:46.530] Yang kita akan follow up dia

[00:02:46.530 – 00:02:47.910] Setiap seminggu

[00:02:47.910 – 00:02:48.850] Ataupun 2 minggu

[00:02:48.850 – 00:02:49.750] So apa yang kita buat adalah

[00:02:49.750 – 00:02:50.970] Kita follow up

[00:02:50.970 – 00:02:51.570] Guna teknik

[00:02:51.570 – 00:02:52.350] Ingat je

[00:02:52.350 – 00:02:54.270] Jangan ada apa-apa CTA

[00:02:54.270 – 00:02:55.950] Jangan ada, tak ada link

[00:02:55.950 – 00:02:57.790] Tak ada link apa-apa tau

[00:02:57.790 – 00:02:59.410] Jangan ada link, jangan ada apa-apa

[00:02:59.410 – 00:03:01.110] Dia macam purely satu ayat je

[00:03:01.110 – 00:03:03.930] Kadang-kadang kita hantar text sahaja

[00:03:03.930 – 00:03:06.870] Kadang-kadang kita hantar gambar je seketul

[00:03:06.870 – 00:03:08.910] Kadang-kadang kita hantar voice

[00:03:08.910 – 00:03:10.650] Yes, ada juga setelah kita hantar voice

[00:03:10.650 – 00:03:14.290] Kadang-kadang ada kita hantar text dan juga voice

[00:03:14.290 – 00:03:16.370] Ada juga kadang-kadang kita hantar PDF

[00:03:16.370 – 00:03:18.150] Yes, macam-macam lah

[00:03:18.150 – 00:03:20.430] Cuma PDF ni ada customer dia menyampar sikit

[00:03:20.430 – 00:03:21.970] Takut ada virus kadang-kadang

[00:03:21.970 – 00:03:22.910] Atau pembaling dalam lut

[00:03:22.910 – 00:03:26.190] So, bayangkan bila kita blast database ni, kenapa kita tak kena ban?

[00:03:26.390 – 00:03:29.010] Sebab kita tak suruh customer reply.

[00:03:29.330 – 00:03:33.430] Dan sharing database kita ni kenalah berdasarkan yang ni, ayat ni.

[00:03:34.610 – 00:03:35.170] Value.

[00:03:35.630 – 00:03:37.250] Kena ada value.

[00:03:37.550 – 00:03:41.810] Dan kalau nak tahu, blast database yang terbaik adalah shareable.

[00:03:45.430 – 00:03:46.550] Shareable value.

[00:03:46.790 – 00:03:48.690] Value yang dia boleh share dengan grup sebelah.

[00:03:48.950 – 00:03:51.690] Nak tahu bagus tak bagus ayat blast kita dekat WhatsApp tu,

[00:03:51.690 – 00:03:52.950] Customer ni

[00:03:52.950 – 00:03:53.870] Dia forward tak

[00:03:53.870 – 00:03:54.950] Dekat grup family dia

[00:03:54.950 – 00:03:55.830] Grup kawan-kawan dia

[00:03:55.830 – 00:03:56.550] Kalau dia forward

[00:03:56.550 – 00:03:57.390] Maksudnya itu ayat yang bagus

[00:03:57.390 – 00:03:58.410] Contoh eh

[00:03:58.410 – 00:04:00.010] Kita buat kelas mengaji

[00:04:00.010 – 00:04:01.330] Customer tu

[00:04:01.330 – 00:04:02.330] Tak jadi nak ambil

[00:04:02.330 – 00:04:03.150] Ataupun dia senyap

[00:04:03.150 – 00:04:04.010] Dia belutik je kita

[00:04:04.010 – 00:04:05.390] Dia dah masuk dalam database

[00:04:05.390 – 00:04:05.850] Follow up kita

[00:04:05.850 – 00:04:06.750] So apa yang kita buat adalah

[00:04:07.590 – 00:04:09.050] Kita hantar seminggu

[00:04:09.050 – 00:04:10.270] Ataupun dua minggu sekali

[00:04:10.270 – 00:04:11.810] Kita hantar

[00:04:12.690 – 00:04:13.850] Ayat masuk toilet

[00:04:13.850 – 00:04:14.750] Contohnya

[00:04:16.070 – 00:04:16.630] Doa

[00:04:17.430 – 00:04:17.990] Semasa

[00:04:18.610 – 00:04:19.170] Matahari

[00:04:19.170 – 00:04:20.010] Gerhana

[00:04:20.010 – 00:04:21.670] Doa semasa gerhana matahari

[00:04:21.670 – 00:04:22.970] Contohnya kebetulan degana matahari

[00:04:22.970 – 00:04:23.650] Kita belas sebenarnya tu

[00:04:23.650 – 00:04:25.130] Lepas tu kita hantar pula

[00:04:26.150 – 00:04:27.730] Kalau baca Al-Fatihah

[00:04:27.730 – 00:04:29.530] Apa yang biasanya orang tersalah

[00:04:29.530 – 00:04:32.190] Ini adalah gambar

[00:04:32.190 – 00:04:33.590] Ayat yang biasa orang tersalah

[00:04:33.590 – 00:04:35.090] Sebutan bukan ha

[00:04:35.090 – 00:04:36.750] Tapi ha contohnya

[00:04:36.750 – 00:04:37.370] Send

[00:04:37.370 – 00:04:39.190] Tak payah ada apa-apa

[00:04:39.190 – 00:04:40.830] Suruh tak payah suruh dia reply

[00:04:40.830 – 00:04:41.430] Tak payah hantar

[00:04:41.430 – 00:04:41.870] Tak payah

[00:04:41.870 – 00:04:42.910] Itulah belas

[00:04:42.910 – 00:04:44.490] Belas database ni

[00:04:44.490 – 00:04:45.830] Hanya nak customer ingat je

[00:04:45.830 – 00:04:46.870] So bayangkan

[00:04:46.870 – 00:04:48.550] Dia macam social media tau

[00:04:48.550 – 00:04:49.870] Dia tak perlu reply apa-apa

[00:04:49.870 – 00:04:52.370] Kita just nak dia ingat je

[00:04:52.370 – 00:04:53.570] So, bila one day nanti

[00:04:53.570 – 00:04:55.310] Eh, aku nak ambil kelas mengaji lah

[00:04:55.310 – 00:04:58.850] Haa, hari tu yang ada share pasal sharing-sharing tu

[00:04:58.850 – 00:05:00.990] Haa, ambillah dengan Quran

[00:05:00.990 – 00:05:03.310] Quran pro contohnya

[00:05:03.310 – 00:05:04.610] Haa, adalah satu company ke

[00:05:04.610 – 00:05:05.770] Nama Quran pro contohnya

[00:05:05.770 – 00:05:09.110] So, kalau kita bagi tips yang sangat valuable

[00:05:09.110 – 00:05:10.930] Haa, itulah goal kita

[00:05:10.930 – 00:05:13.250] Boleh tak sampai tahap customer tu

[00:05:13.250 – 00:05:15.310] Forward dekat grup sebelah

[00:05:15.310 – 00:05:17.150] Kalau dia berjaya forward

[00:05:17.150 – 00:05:19.130] Maksudnya, kita punya blast ni

[00:05:19.130 – 00:05:20.370] Bukan annoying

[00:05:20.370 – 00:05:21.450] Tapi valuable

[00:05:21.450 – 00:05:22.710] Contohnya

[00:05:22.710 – 00:05:24.070] Katalah kita ada masalah

[00:05:24.070 – 00:05:24.470] Anak

[00:05:24.470 – 00:05:25.630] Ada masalah

[00:05:25.630 – 00:05:26.770] Tulisan terbalik

[00:05:26.770 – 00:05:27.610] Ataupun speech delay

[00:05:27.610 – 00:05:29.650] Kita hantar satu

[00:05:29.650 – 00:05:30.550] PDF

[00:05:30.550 – 00:05:31.810] Kita beritahu

[00:05:31.810 – 00:05:33.010] Test

[00:05:33.010 – 00:05:34.170] Nak kenal pasti

[00:05:34.170 – 00:05:35.530] Tahap

[00:05:35.530 – 00:05:37.090] Speech delay anak

[00:05:38.570 – 00:05:40.270] Tanya dia 5 soalan ni

[00:05:40.270 – 00:05:41.370] Lepas tu ada satu PDF

[00:05:41.370 – 00:05:42.050] Send

[00:05:42.050 – 00:05:42.630] Dah tu je

[00:05:42.630 – 00:05:43.630] Kita punya belas

[00:05:43.630 – 00:05:44.830] Tiba-tiba

[00:05:44.830 – 00:05:45.630] Customer kita tu

[00:05:45.630 – 00:05:46.410] Dia pergi forward

[00:05:46.410 – 00:05:47.150] Dekat husband dia

[00:05:47.150 – 00:05:47.650] Dia cakap apa

[00:05:47.650 – 00:05:48.310] Thank you

[00:05:48.310 – 00:05:48.790] Sudi share

[00:05:48.790 – 00:05:50.170] Oh lamak

[00:05:50.170 – 00:05:52.470] Dan customer ni tak payah minta dia reply

[00:05:52.470 – 00:05:53.530] Dia akan hidup sendiri

[00:05:53.530 – 00:05:55.070] Ingatlah zombie ni dia hidup

[00:05:55.070 – 00:05:55.770] Dia baca je

[00:05:55.770 – 00:05:57.490] Tapi dia baca dalam keadaan dia rasa

[00:05:57.490 – 00:05:58.530] Aku nak block

[00:05:58.530 – 00:06:00.210] Tapi value

[00:06:00.210 – 00:06:01.470] Ha tak payah block lah

[00:06:01.470 – 00:06:02.250] Biar je lah

[00:06:02.250 – 00:06:02.730] So

[00:06:03.290 – 00:06:04.830] Ini cara untuk kita

[00:06:05.610 – 00:06:07.430] Bezakan antara blast

[00:06:07.430 – 00:06:08.950] Versus follow up

[00:06:08.950 – 00:06:09.810] Saya ulam eh

[00:06:10.830 – 00:06:11.790] Follow up

[00:06:11.790 – 00:06:13.070] Bukan paksa beli

[00:06:13.070 – 00:06:14.910] Paksa beli ni cara follow yang salah

[00:06:14.910 – 00:06:17.310] Follow up kita just nak customer reply je

[00:06:17.310 – 00:06:20.050] Tapi database pula kita tak nak customer reply

[00:06:20.050 – 00:06:22.530] Kita nak customer just ingat je