5 Format Tanya Soalan Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f913 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.080 – 00:00:21.700] 5 Format Tanya Soalan. Ya, tanya soalan pun ada style beza-beza guys. Tengok macam ni. Soalan pertama dia tanya question. Tanda soal. Ataupun soalan kedua tanya question plus question. Ataupun yang ketiga question atau question. Ataupun question dengan reason. Ataupun question and question dan reason. [00:00:21.700 – 00:00:22.740] Wih, banyaknya ni. [00:00:22.920 – 00:00:23.760] Okey, cerita dia macam ni. [00:00:24.140 – 00:00:25.500] Contoh yang pertama, question. [00:00:25.800 – 00:00:26.480] Soalan dia macam, [00:00:27.220 – 00:00:28.280] Puan pernah ada allergic? [00:00:28.520 – 00:00:28.580] Tak. [00:00:29.000 – 00:00:29.900] Itu question. [00:00:30.180 – 00:00:31.440] Puan pernah ada allergic? [00:00:31.640 – 00:00:31.740] Tak. [00:00:32.040 – 00:00:33.080] Pernah ambil ubat hospital? [00:00:33.400 – 00:00:33.480] Tak. [00:00:33.700 – 00:00:34.600] Satu kali tanya je. [00:00:34.840 – 00:00:37.560] Tapi kalau saya dalam send ayat WhatsApp tu, [00:00:37.660 – 00:00:38.640] saya terus send terus. [00:00:39.020 – 00:00:40.620] Puan pernah ada allergic? [00:00:41.500 – 00:00:43.160] Atau pernah ambil ubat hospital? [00:00:43.380 – 00:00:44.700] Tanda soal tu dua kali. [00:00:44.920 – 00:00:46.540] Ini pun style berbeza. [00:00:46.960 – 00:00:47.420] Nampak tak? [00:00:47.980 – 00:00:49.320] Ini dua jenis berbeza tau. [00:00:49.620 – 00:00:51.080] Ataupun saya buat satu kali pula. [00:00:51.080 – 00:00:52.040] Tak, saya ambil nombor tiga. [00:00:52.780 – 00:00:56.240] Puan pernah ada allergik atau pernah ambil ubat hospital? [00:00:56.480 – 00:00:57.120] Tanda soal. [00:00:57.340 – 00:00:59.780] Ini adalah jenis tanya soalan yang berbeza-beza. [00:00:59.880 – 00:01:02.000] Sebab, bila kita nak follow up customer, [00:01:02.280 – 00:01:05.040] jangan maintain pada satu pattern sahaja. [00:01:05.460 – 00:01:07.380] Kadang-kadang kita guna-guna nombor empat. [00:01:07.540 – 00:01:09.320] Nombor empat ni paling saya suka. [00:01:09.900 – 00:01:11.600] Question plus reason. [00:01:11.800 – 00:01:12.600] Contohnya macam ni. [00:01:13.360 – 00:01:15.900] Puan pernah ada allergik apa-apa ubat? [00:01:16.200 – 00:01:16.320] Tak. [00:01:16.580 – 00:01:17.220] Tanda soal. [00:01:17.640 – 00:01:20.240] Sebab, takut, bla bla bla bla. [00:01:21.280 – 00:01:23.480] Kalau tanya soalan dengan reason ni [00:01:23.480 – 00:01:25.140] Memang perfect contohnya [00:01:25.140 – 00:01:27.660] Anak ada masalah nak sebut [00:01:27.660 – 00:01:29.680] ABC tak? Sebab [00:01:29.680 – 00:01:31.760] Takut ini tanda awal [00:01:31.760 – 00:01:33.440] Speech delay. Nampak tak? [00:01:33.640 – 00:01:35.080] Powerful tak? Maksudnya tanya [00:01:35.080 – 00:01:37.660] Anak pernah ada masalah bla bla bla [00:01:37.660 – 00:01:39.880] Tanda soal. Sebab bla bla bla [00:01:39.880 – 00:01:41.040] So itu nombor 4 [00:01:41.040 – 00:01:42.140] Ataupun tanya [00:01:42.140 – 00:01:45.680] Anak pernah ada apa-apa dan apa-apa [00:01:45.680 – 00:01:46.780] Sebab [00:01:46.780 – 00:01:49.460] Ini pun boleh juga. Jadi ini adalah 5 format [00:01:49.460 – 00:01:51.640] tanya soalan. Poin dia, cara [00:01:51.640 – 00:01:53.480] tanya soalan yang berbeza-beza ni pun [00:01:53.480 – 00:01:55.740] kita akan gunakan bila kita nak buat follow up. [00:01:56.140 – 00:01:57.560] So, jangan jadi team sale [00:01:57.560 – 00:01:59.500] yang bosan. Ingat, tanya soalan [00:01:59.500 – 00:02:01.700] ni pun ada banyak caranya. Kita jumpa [00:02:01.700 – 00:02:03.160] dalam video yang seterusnya. [00:02:03.520 – 00:02:03.820] Zaz!