Mencegah Dan Merawat Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:30] Mencegah Bluetick ke nak merawat Bluetick? Alang-alang kita nak sebut topik Bluetick ni kan. Saya nak selikkan sikit. Bluetick ni maksudnya kena sidai. Customer tak reply. Tapi mana lagi bagus? Nak mencegah denggi ataupun nak merawat denggi? Ada dua mindset kat sini eh. Kalau awak mencegah ke nak merawat? Jawapan ni adalah mencegah sebenarnya lebih bagus. Apa maksud mencegah? Elak Bluetick ataupun elak customer tak reply at the first place. Sebab kalau kita nak merawat, kita dah kena follow up, contact dia. [semak: uncertain words] [00:00:30–00:00:30] Dan sebagainya [semak: uncertain words] [00:00:30–00:00:31] Kadang-kadang [00:00:31–00:00:33] Kita yang menarik customer [semak: uncertain words] [00:00:33–00:00:33] Untuk tak reply [00:00:33–00:00:35] Kitalah punca customer tak reply [00:00:35–00:00:36] Sebab apa? [00:00:36–00:00:37] Tengok gambar ni [00:00:37–00:00:38] Tiga sebab paling utama [00:00:38–00:00:40] Kenapa customer sidai kita? [00:00:40–00:00:41] Nombor satu [00:00:41–00:00:41] Tengok yang tu [00:00:41–00:00:43] Tanya soalan yang salah [00:00:43–00:00:44] Tengok [00:00:44–00:00:45] Nak susu kurma [00:00:45–00:00:46] Salam [00:00:46–00:00:48] Saya Anas dari Hesu Sukurma [semak: uncertain words] [00:00:48–00:00:48] Sebelum tu [00:00:48–00:00:49] Boleh saya tahu nama [00:00:49–00:00:50] Dan daripada mana? [00:00:51–00:00:51] Aduh [00:00:51–00:00:52] Zaman bila tanya nama ni? [00:00:52–00:00:53] Saya minta maaf lah [00:00:53–00:00:55] Saya tahu ada setengah cikgu ajar [00:00:55–00:00:56] Kalau nak closing [00:00:56–00:00:57] Kena tanya nama [00:00:57–00:00:58] Tapi kami dekat sini [00:00:58–00:00:59] Dah close [00:00:59–00:01:00] Lebih daripada sejuta [00:01:00–00:01:00] Dua juta [00:01:00–00:01:01] Sale sebulan [semak: uncertain words] [00:01:01–00:01:03] Dan kami ada team sale [semak: uncertain words] [00:01:03–00:01:04] Dan kami menggunakan [00:01:04–00:01:05] Strategi tak tanya nama [semak: uncertain words] [00:01:05–00:01:06] Sebab saya nak tanya awak [00:01:06–00:01:07] Secara jujur lah [00:01:07–00:01:09] Awak suka ke orang tanya nama [semak: uncertain words] [00:01:09–00:01:10] Ni baru whatsapp tau [semak: uncertain words] [00:01:10–00:01:11] Saya tak ada issue [semak: uncertain words] [00:01:11–00:01:12] Nak tanya nama [semak: uncertain words] [00:01:12–00:01:14] Tapi bukan pada permulaan [00:01:14–00:01:14] First [00:01:14–00:01:15] First whatsapp [00:01:15–00:01:15] Tanya nama [00:01:15–00:01:17] Nama ni patut tanya waktu bila [00:01:17–00:01:19] Bila sikit lagi nak close [semak: uncertain words] [00:01:19–00:01:19] Kat bawah [semak: uncertain words] [00:01:19–00:01:20] Tanya nama guys tu [00:01:20–00:01:21] Okey lah [semak: uncertain words] [00:01:21–00:01:22] Ini baru whatsapp [00:01:22–00:01:23] Dah lah stranger [semak: uncertain words] [00:01:23–00:01:24] Tantang minah tu [semak: uncertain words] [00:01:24–00:01:25] Siti Noa Hadiza [semak: uncertain words] [00:01:25–00:01:26] Segarlah nak mengaku kan [semak: uncertain words] [00:01:26–00:01:27] So [00:01:27–00:01:28] Jangan tanya nama [00:01:28–00:01:29] Jangan nak perkenalan [00:01:29–00:01:30] Duduk kat mana dan sebagainya [00:01:30–00:01:31] Ini pun juga kena sidai [semak: uncertain words] [00:01:31–00:01:31] Kena blutik [semak: uncertain words] [00:01:31–00:01:33] Sebab kita yang tanya nama [00:01:33–00:01:34] Tengok soalan yang salah [semak: uncertain words] [00:01:34–00:01:35] Nombor 2 [semak: uncertain words, number or amount] [00:01:35–00:01:37] Terlampau spam customer [00:01:37–00:01:38] Customer WhatsApp [00:01:38–00:01:38] Berminat susu kurma [00:01:38–00:01:39] Salam [00:01:39–00:01:41] Saya Anas dari HQ susu kurma [00:01:41–00:01:42] Kelebihan susu kurma [00:01:42–00:01:43] Bla bla bla bla [semak: uncertain words] [00:01:43–00:01:44] Ini testimoni pada kamer [semak: uncertain words] [00:01:44–00:01:45] Bla bla bla [00:01:45–00:01:46] Boom boom boom [semak: uncertain words] [00:01:46–00:01:46] Hatta gambar [00:01:46–00:01:47] Pernah kena tak macam tu [00:01:47–00:01:48] Agak-agak [00:01:48–00:01:49] Kalau awak dapat [00:01:49–00:01:50] Orang sale [00:01:50–00:01:51] Yang tiba-tiba terus spam [00:01:51–00:01:53] 2, 3, 4, 5, 6, 7, 8, 10 [semak: number or amount] [00:01:53–00:01:54] Conversation [00:01:57–00:01:58] awak sidai ke, awak nak terus [semak: uncertain words] [00:01:58–00:02:00] ok, thank you, ke macam mana [semak: uncertain words] [00:02:00–00:02:02] so ini juga satu masalah [00:02:02–00:02:04] kadang-kadang seller ni anggap customer dari syurga [00:02:04–00:02:07] customer datang-datang terus nak beli, dia spam je semua terus [00:02:07–00:02:09] so ini ibarat macam team sale yang pemalas [semak: uncertain words] [00:02:09–00:02:10] so jangan spam customer [00:02:10–00:02:12] berapa banyak [00:02:12–00:02:14] teks yang sesuai sebenarnya adalah dalam [00:02:14–00:02:16] sekitar 3 ke 2 [semak: number or amount] [00:02:16–00:02:19] bubble, ataupun 4 bubble, itu cantik [semak: number or amount] [00:02:19–00:02:21] contoh awak ada telefon kan, contoh [00:02:21–00:02:22] bila awak baca kat telefon awak tu [00:02:22–00:02:24] Dia kalau boleh tak lebih daripada skrin tu [semak: uncertain words] [00:02:24–00:02:26] Kalau awak nak kena scroll ke bawah [00:02:26–00:02:27] Maksudnya dah panjang sangat lah tu [00:02:27–00:02:30] So biasanya kita nak send ayat tu kalau boleh pendek-pendek [semak: uncertain words] [00:02:30–00:02:32] Okay tengok pula masalah yang ketiga [semak: uncertain words] [00:02:32–00:02:34] Tunggu customer tanya soalan [00:02:34–00:02:35] Ini pun aduh hai [semak: uncertain words] [00:02:35–00:02:37] Ini team sale ke customer support [00:02:38–00:02:38] Salam [00:02:38–00:02:39] Dia peripulai [semak: uncertain words] [00:02:39–00:02:41] Salam saya Arif daripada MBX [semak: uncertain words] [00:02:41–00:02:44] Produk ni customer tanya boleh guna untuk Myvi ke [semak: uncertain words] [00:02:44–00:02:45] Ya boleh [semak: uncertain words] [00:02:46–00:02:47] Benda ni boleh jimat ke luar pakai [semak: uncertain words] [00:02:47–00:02:48] Ya boleh [00:02:48–00:02:49] Nampak [00:02:49–00:02:50] So mana boleh [00:02:50–00:02:53] Eh, team sale sepatutnya dia yang kena control conversation tu. [semak: uncertain words] [00:02:53–00:02:55] Awak yang kena tanya soalan. [00:02:55–00:02:59] Awak yang kena selitkan dengan trust, testimoni, offer dan sebagainya. [00:03:00–00:03:01] So, ini adalah tiga sebab. [00:03:01–00:03:03] That's why kalau patah balik pada gambar tadi. [00:03:04–00:03:05] Mencegah blutik versus merawat blutik. [00:03:06–00:03:07] Kadang-kadang saya tak suka ajar orang merawat sangat. [00:03:08–00:03:09] Sebab puncanya dia. [00:03:09–00:03:10] Dia yang toxic. [00:03:10–00:03:12] Dia yang toxic sebagai team sale. [00:03:12–00:03:14] Dia yang pergi spam customer macam ni. [00:03:14–00:03:15] Tanya soalan yang salah. [00:03:15–00:03:16] Tunggu customer reply. [00:03:17–00:03:19] So, dialah punca kenapa selalu kena sidai. [00:03:19–00:03:20] Padahal member sebelah [00:03:20–00:03:21] Team sales sebelah [semak: uncertain words] [00:03:21–00:03:22] Dapat 20 leads [semak: number or amount] [00:03:22–00:03:22] Dia kata [00:03:22–00:03:24] Eh macam mana leads kau [00:03:24–00:03:24] Okay lah [semak: uncertain words] [00:03:24–00:03:25] Eh aku okay bro [00:03:25–00:03:25] Quality [semak: uncertain words] [00:03:25–00:03:26] Engkau [00:03:26–00:03:27] Tak [00:03:27–00:03:28] Tak quality lah [semak: uncertain words] [00:03:29–00:03:29] Padahal [00:03:29–00:03:30] Iklan yang sama [00:03:30–00:03:32] Team yang sama [00:03:32–00:03:33] Macam mana boleh kata tak quality [semak: uncertain words] [00:03:33–00:03:34] That's why [00:03:35–00:03:36] So that's why [00:03:36–00:03:37] Kadang-kadang [00:03:37–00:03:38] Kita sendiri adalah punca [00:03:38–00:03:39] Kenapa [00:03:40–00:03:41] Kenapa [00:03:41–00:03:42] Leads sidai kita [semak: uncertain words] [00:03:42–00:03:42] So [00:03:42–00:03:44] Hadamkan video ni tu betul [semak: uncertain words] [00:03:44–00:03:45] Jumpa dalam video seterusnya [00:03:45–00:03:46] Zaz