Awkward Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:04] Boleh tak? Jangan buat awkward masa follow up. Tengok gambar ni betul-betul. [00:00:04–00:00:07] Siapa yang follow up macam ni? Cuba mengaku sikit tengok gambar ni. [00:00:08–00:00:11] Maaf mengganggu. Just nak tanya, cik masih berminat ke? [00:00:12–00:00:13] Minta maaf. [00:00:14–00:00:16] Adik pula kata macam ni, salam tuan, jadikan ambil pakej ni? [00:00:17–00:00:20] Adik pula, salam, masih berminat tak ngofun ni? [semak: uncertain words] [00:00:20–00:00:22] Last order hari ni? Tau, rugi kalau terlepas. [00:00:23–00:00:24] Ah, ke ada buat macam ni? [semak: uncertain words] [00:00:24–00:00:29] Adik pula kata, salam bang, mimi dah bungkus siap-siap tinggal nak hantar kat abang ninja je. [semak: uncertain words] [00:00:29–00:00:30] Abang jadi tak nak ambil ni [00:00:30–00:00:31] Ini adalah follow up [semak: uncertain words] [00:00:31–00:00:32] Paling awkward [00:00:32–00:00:33] Sebab apa [00:00:33–00:00:34] Awak tak rasa ke [semak: uncertain words] [00:00:34–00:00:35] Waktu awak nak tekan [00:00:35–00:00:36] Button send dekat phone [00:00:36–00:00:37] Awak nak tekan [semak: uncertain words] [00:00:38–00:00:38] Send [00:00:39–00:00:40] Maaf mengganggu bang [00:00:41–00:00:42] Saya nak tanya [00:00:42–00:00:43] Abang masih berminat ke tak [semak: uncertain words] [00:00:43–00:00:44] So sebenarnya benda ni sangat awkward [00:00:44–00:00:45] Kenapa awkward [00:00:45–00:00:47] Sebab awak hard sell [00:00:47–00:00:49] Sebab apa [00:00:49–00:00:50] Tengok gambar bawah ni pula [00:00:50–00:00:50] Saya nak share [00:00:51–00:00:52] Sebab apa [00:00:52–00:00:53] Tengok gambar yang ni [00:00:53–00:00:54] Follow up equal [00:00:54–00:00:55] Paksa beli [00:00:55–00:00:57] Ataupun follow up equal [00:00:57–00:00:58] Bagi customer reply je [00:00:58–00:01:01] Kenapa follow up tadi tersangat awkward [00:01:01–00:01:03] Dan sangat tidak disukai oleh customer [semak: uncertain words] [00:01:03–00:01:05] Malah oleh kita sebagai orang sales [semak: uncertain words] [00:01:05–00:01:07] Sebab follow up kita adalah follow up [00:01:07–00:01:08] Paksa customer beli [00:01:08–00:01:09] Cuba tengok balik [00:01:09–00:01:10] Jadikah nak ambil [00:01:10–00:01:12] Okey ke tak package ni [semak: uncertain words] [00:01:12–00:01:13] Masih berminat ke [00:01:13–00:01:14] Padahal customer tu baru sedai sekejap [semak: uncertain words] [00:01:14–00:01:16] Dan customer tu baru dekat pasal intro [00:01:16–00:01:17] Tu lagi kritikal tu [00:01:17–00:01:19] So that's why follow up yang betul [00:01:19–00:01:22] Bukan nak paksa customer beli [00:01:22–00:01:24] Ini mindset yang sangat-sangat salah [00:01:24–00:01:26] Follow up yang betul adalah [00:01:26–00:01:27] Bagi customer [00:01:27–00:01:29] Reply je [semak: uncertain words] [00:01:29–00:01:30] Reply je [00:01:30–00:01:30] Bang [00:01:30–00:01:32] So that's why [00:01:32–00:01:33] Teknik follow up yang saya nak ajar [00:01:33–00:01:35] Dalam video seterusnya ni [00:01:35–00:01:37] Dia adalah teknik follow up yang like [semak: uncertain words] [00:01:37–00:01:39] Dia tak paksa customer untuk beli [00:01:39–00:01:41] Dia just nak menghidupkan zombie [00:01:41–00:01:43] Yang hanya read tapi tak respond [semak: uncertain words] [00:01:43–00:01:44] Itu je [00:01:44–00:01:45] Objektif follow up [00:01:45–00:01:46] Di fasa closing [00:01:46–00:01:48] Bukan paksa customer beli [00:01:48–00:01:51] Tapi just nak customer respond sahaja [00:01:51–00:01:51] Bila respond [00:01:51–00:01:52] Apa soalan kita? [semak: uncertain words] [00:01:52–00:01:53] Lain dah [00:01:53–00:01:54] Bang [00:01:54–00:01:56] Salam Jumaat [00:01:57–00:01:58] Macam mana kereta setakat ni [00:01:58–00:02:00] Ada apa-apa masalah rosak tak [00:02:01–00:02:02] Padahal kita nak jual alfad tadi [semak: uncertain words] [00:02:02–00:02:03] Kita tanya pasal kereta dia sekarang [00:02:03–00:02:04] Nampak [00:02:04–00:02:05] Adakah kita paksa beli [00:02:05–00:02:06] Bang jadikan ambil alfad [semak: uncertain words] [00:02:06–00:02:07] Bang jadikan ambil alfad [00:02:07–00:02:07] Tak ada pun [00:02:07–00:02:09] So bila kita dah faham konsep ni sebenarnya [00:02:09–00:02:11] Kita bukannya nak paksakan semua beli [00:02:11–00:02:12] Jadikah, jadikah tak [00:02:12–00:02:14] Setakat ni ada masalah lagi [00:02:14–00:02:16] Puan ada apa-apa allergic tak setakat ni [semak: uncertain words] [00:02:16–00:02:18] Macam mana enzima tu Puan [00:02:18–00:02:19] Setakat ni masih kritikal ke [00:02:19–00:02:21] Ataupun adalah soalan-soalan yang kita tanya tu [semak: uncertain words] [00:02:21–00:02:23] Kita nampak lebih general [00:02:23–00:02:25] Ataupun soalan yang sekadar nak trigger [00:02:25–00:02:26] Untuk dia bertanya je [00:02:27–00:02:28] Contoh satu follow up [00:02:28–00:02:29] Untuk produk [00:02:29–00:02:30] Kasuri kijang [semak: uncertain words] [00:02:32–00:02:33] Setakat ni ada nampak [00:02:33–00:02:34] Kelibat tak? [00:02:34–00:02:35] Atau rasa diperhatikan [00:02:35–00:02:36] Sun [semak: uncertain words] [00:02:36–00:02:38] Tiba-tiba hidup customer [00:02:40–00:02:41] So [00:02:41–00:02:42] Banyaklah cara [00:02:42–00:02:42] Follow up [semak: uncertain words] [00:02:43–00:02:44] Salam [00:02:44–00:02:44] Apa khabar [00:02:44–00:02:46] Mak sihat ke setakat ni [semak: uncertain words] [00:02:46–00:02:47] Umrah tahun depan [00:02:47–00:02:49] Biasanya bulan 11 [semak: number or amount] [00:02:49–00:02:50] Musi sejuk [semak: uncertain words] [00:02:50–00:02:52] Prefer nak pergi musim sejuk ke [00:02:52–00:02:53] Ataupun nak pergi musim panas [00:02:53–00:02:54] Sun kat dia [semak: uncertain words] [00:02:54–00:02:55] Tiba-tiba hidup [00:02:55–00:02:57] Maksudnya jangan paksa beli [semak: uncertain words] [00:02:57–00:02:58] Jadi kena ambil package umrah [semak: uncertain words] [00:02:58–00:02:59] Jadi kena ambil package umrah [semak: uncertain words] [00:02:59–00:03:00] Buat yang like [00:03:00–00:03:01] Ingat [00:03:01–00:03:02] Follow up [semak: uncertain words] [00:03:02–00:03:03] Bukan paksa beli [00:03:03–00:03:03] Follow up [00:03:03–00:03:04] Nak bagi customer [00:03:04–00:03:06] Reply sahaja [00:03:06–00:03:07] Dah cukup [00:03:07–00:03:08] Jumpa dalam video selanjutnya [00:03:08–00:03:09] Zas [semak: uncertain words]