Awkward
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f910
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.000 – 00:00:04.480] Boleh tak? Jangan buat awkward masa follow up. Tengok gambar ni betul-betul.

[00:00:04.820 – 00:00:07.920] Siapa yang follow up macam ni? Cuba mengaku sikit tengok gambar ni.

[00:00:08.480 – 00:00:11.820] Maaf mengganggu. Just nak tanya, cik masih berminat ke?

[00:00:12.900 – 00:00:13.740] Minta maaf.

[00:00:14.080 – 00:00:16.740] Adik pula kata macam ni, salam tuan, jadikan ambil pakej ni?

[00:00:17.160 – 00:00:20.180] Adik pula, salam, masih berminat tak ngofun ni?

[00:00:20.460 – 00:00:22.880] Last order hari ni? Tau, rugi kalau terlepas.

[00:00:23.300 – 00:00:24.740] Ah, ke ada buat macam ni?

[00:00:24.940 – 00:00:29.180] Adik pula kata, salam bang, mimi dah bungkus siap-siap tinggal nak hantar kat abang ninja je.

[00:00:29.180 – 00:00:30.240] Abang jadi tak nak ambil ni

[00:00:30.240 – 00:00:31.700] Ini adalah follow up

[00:00:31.700 – 00:00:32.860] Paling awkward

[00:00:32.860 – 00:00:33.520] Sebab apa

[00:00:33.520 – 00:00:34.360] Awak tak rasa ke

[00:00:34.360 – 00:00:35.540] Waktu awak nak tekan

[00:00:35.540 – 00:00:36.760] Button send dekat phone

[00:00:36.760 – 00:00:37.460] Awak nak tekan

[00:00:38.160 – 00:00:38.680] Send

[00:00:39.320 – 00:00:40.280] Maaf mengganggu bang

[00:00:41.480 – 00:00:42.300] Saya nak tanya

[00:00:42.300 – 00:00:43.020] Abang masih berminat ke tak

[00:00:43.020 – 00:00:44.640] So sebenarnya benda ni sangat awkward

[00:00:44.640 – 00:00:45.300] Kenapa awkward

[00:00:45.300 – 00:00:47.980] Sebab awak hard sell

[00:00:47.980 – 00:00:49.080] Sebab apa

[00:00:49.080 – 00:00:50.120] Tengok gambar bawah ni pula

[00:00:50.120 – 00:00:50.760] Saya nak share

[00:00:51.460 – 00:00:52.160] Sebab apa

[00:00:52.160 – 00:00:53.000] Tengok gambar yang ni

[00:00:53.000 – 00:00:54.860] Follow up equal

[00:00:54.860 – 00:00:55.960] Paksa beli

[00:00:55.960 – 00:00:57.540] Ataupun follow up equal

[00:00:57.540 – 00:00:58.820] Bagi customer reply je

[00:00:58.820 – 00:01:01.700] Kenapa follow up tadi tersangat awkward

[00:01:01.700 – 00:01:03.960] Dan sangat tidak disukai oleh customer

[00:01:03.960 – 00:01:05.560] Malah oleh kita sebagai orang sales

[00:01:05.560 – 00:01:07.640] Sebab follow up kita adalah follow up

[00:01:07.640 – 00:01:08.720] Paksa customer beli

[00:01:08.720 – 00:01:09.560] Cuba tengok balik

[00:01:09.560 – 00:01:10.900] Jadikah nak ambil

[00:01:10.900 – 00:01:12.280] Okey ke tak package ni

[00:01:12.280 – 00:01:13.300] Masih berminat ke

[00:01:13.300 – 00:01:14.900] Padahal customer tu baru sedai sekejap

[00:01:14.900 – 00:01:16.960] Dan customer tu baru dekat pasal intro

[00:01:16.960 – 00:01:17.980] Tu lagi kritikal tu

[00:01:17.980 – 00:01:19.780] So that's why follow up yang betul

[00:01:19.780 – 00:01:22.640] Bukan nak paksa customer beli

[00:01:22.640 – 00:01:24.760] Ini mindset yang sangat-sangat salah

[00:01:24.760 – 00:01:26.340] Follow up yang betul adalah

[00:01:26.340 – 00:01:27.920] Bagi customer

[00:01:27.920 – 00:01:29.480] Reply je

[00:01:29.480 – 00:01:30.740] Reply je

[00:01:30.740 – 00:01:30.980] Bang

[00:01:30.980 – 00:01:32.720] So that's why

[00:01:32.720 – 00:01:33.980] Teknik follow up yang saya nak ajar

[00:01:33.980 – 00:01:35.120] Dalam video seterusnya ni

[00:01:35.120 – 00:01:37.600] Dia adalah teknik follow up yang like

[00:01:37.600 – 00:01:39.640] Dia tak paksa customer untuk beli

[00:01:39.640 – 00:01:41.720] Dia just nak menghidupkan zombie

[00:01:41.720 – 00:01:43.520] Yang hanya read tapi tak respond

[00:01:43.520 – 00:01:44.180] Itu je

[00:01:44.180 – 00:01:45.500] Objektif follow up

[00:01:45.500 – 00:01:46.660] Di fasa closing

[00:01:46.660 – 00:01:48.580] Bukan paksa customer beli

[00:01:48.580 – 00:01:51.140] Tapi just nak customer respond sahaja

[00:01:51.140 – 00:01:51.920] Bila respond

[00:01:51.920 – 00:01:52.600] Apa soalan kita?

[00:01:52.720 – 00:01:53.120] Lain dah

[00:01:53.120 – 00:01:54.480] Bang

[00:01:54.480 – 00:01:56.060] Salam Jumaat

[00:01:57.340 – 00:01:58.780] Macam mana kereta setakat ni

[00:01:58.780 – 00:02:00.580] Ada apa-apa masalah rosak tak

[00:02:01.320 – 00:02:02.640] Padahal kita nak jual alfad tadi

[00:02:02.640 – 00:02:03.960] Kita tanya pasal kereta dia sekarang

[00:02:03.960 – 00:02:04.360] Nampak

[00:02:04.360 – 00:02:05.420] Adakah kita paksa beli

[00:02:05.420 – 00:02:06.340] Bang jadikan ambil alfad

[00:02:06.340 – 00:02:07.200] Bang jadikan ambil alfad

[00:02:07.200 – 00:02:07.720] Tak ada pun

[00:02:07.720 – 00:02:09.800] So bila kita dah faham konsep ni sebenarnya

[00:02:09.800 – 00:02:11.620] Kita bukannya nak paksakan semua beli

[00:02:11.620 – 00:02:12.780] Jadikah, jadikah tak

[00:02:12.780 – 00:02:14.640] Setakat ni ada masalah lagi

[00:02:14.640 – 00:02:16.700] Puan ada apa-apa allergic tak setakat ni

[00:02:16.700 – 00:02:18.380] Macam mana enzima tu Puan

[00:02:18.380 – 00:02:19.860] Setakat ni masih kritikal ke

[00:02:19.860 – 00:02:21.940] Ataupun adalah soalan-soalan yang kita tanya tu

[00:02:21.940 – 00:02:23.680] Kita nampak lebih general

[00:02:23.680 – 00:02:25.700] Ataupun soalan yang sekadar nak trigger

[00:02:25.700 – 00:02:26.720] Untuk dia bertanya je

[00:02:27.480 – 00:02:28.800] Contoh satu follow up

[00:02:28.800 – 00:02:29.660] Untuk produk

[00:02:29.660 – 00:02:30.960] Kasuri kijang

[00:02:32.380 – 00:02:33.720] Setakat ni ada nampak

[00:02:33.720 – 00:02:34.280] Kelibat tak?

[00:02:34.720 – 00:02:35.860] Atau rasa diperhatikan

[00:02:35.860 – 00:02:36.600] Sun

[00:02:36.600 – 00:02:38.460] Tiba-tiba hidup customer

[00:02:40.420 – 00:02:41.100] So

[00:02:41.100 – 00:02:42.200] Banyaklah cara

[00:02:42.200 – 00:02:42.820] Follow up

[00:02:43.540 – 00:02:44.220] Salam

[00:02:44.220 – 00:02:44.920] Apa khabar

[00:02:44.920 – 00:02:46.120] Mak sihat ke setakat ni

[00:02:46.120 – 00:02:47.940] Umrah tahun depan

[00:02:47.940 – 00:02:49.300] Biasanya bulan 11

[00:02:49.300 – 00:02:50.280] Musi sejuk

[00:02:50.280 – 00:02:52.000] Prefer nak pergi musim sejuk ke

[00:02:52.000 – 00:02:53.280] Ataupun nak pergi musim panas

[00:02:53.280 – 00:02:54.360] Sun kat dia

[00:02:54.360 – 00:02:55.560] Tiba-tiba hidup

[00:02:55.560 – 00:02:57.020] Maksudnya jangan paksa beli

[00:02:57.020 – 00:02:58.100] Jadi kena ambil package umrah

[00:02:58.100 – 00:02:59.280] Jadi kena ambil package umrah

[00:02:59.280 – 00:03:00.400] Buat yang like

[00:03:00.400 – 00:03:01.080] Ingat

[00:03:01.080 – 00:03:02.000] Follow up

[00:03:02.000 – 00:03:03.060] Bukan paksa beli

[00:03:03.060 – 00:03:03.880] Follow up

[00:03:03.880 – 00:03:04.840] Nak bagi customer

[00:03:04.840 – 00:03:06.700] Reply sahaja

[00:03:06.700 – 00:03:07.660] Dah cukup

[00:03:07.660 – 00:03:08.600] Jumpa dalam video selanjutnya

[00:03:08.600 – 00:03:09.320] Zas