70% Follow Up 30% Tak Follow Up Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f90f Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.000 – 00:00:29.780] 70% Closing Datang Pada Follow Up. Pernah Dengar Orang Cakap Macam Ni Tak? Poin Dia Macam Ni Ramai Orang Yang Rasa Customer Datang Dari Syurga. Tak Semua Customer Datang Dari Syurga Tengok. Mungkin 30% Je. 30% Je Yang Datang WhatsApp Terus Beli On The Spot Tapi Kebanyakan Dalam 70% Masuk WhatsApp Kita Kena Follow Up 2-3 Kali Baru Close. So Tengok Ini Malas Follow Up Sale 10,000 Rajin Follow Up Sale 30,000 Sebab Keberkesanan Follow Up Ni Almost Triple. [00:00:30.000 – 00:00:30.680] Almost double [00:00:30.680 – 00:00:31.920] So that's why kadang [00:00:31.920 – 00:00:32.420] Dia kata [00:00:32.420 – 00:00:33.160] Malalah [00:00:33.160 – 00:00:34.480] Customer tak quality lah [00:00:34.480 – 00:00:36.040] Baru kena sidai sekali [00:00:36.040 – 00:00:37.500] Baru kena blue tick sekali [00:00:37.500 – 00:00:39.220] So kena fahamkan betul-betul [00:00:39.220 – 00:00:40.400] Mindset follow up ni [00:00:40.400 – 00:00:40.980] Bukan optional [00:00:40.980 – 00:00:42.940] Follow up adalah wajib [00:00:42.940 – 00:00:43.740] Jangan cepat [00:00:43.740 – 00:00:44.380] Sangat koyak [00:00:44.380 – 00:00:45.280] Tengok gambar yang ni [00:00:45.280 – 00:00:47.160] Blue tick equal apa [00:00:47.160 – 00:00:48.260] Apa maksud blue tick [00:00:48.260 – 00:00:49.120] Blue tick ni maksudnya [00:00:49.120 – 00:00:50.880] Customer tak respond [00:00:50.880 – 00:00:51.560] Tak reply [00:00:51.560 – 00:00:52.280] Sidai kita [00:00:52.280 – 00:00:53.480] Tak respond kat whatsapp [00:00:53.480 – 00:00:54.720] Dia biar je macam tu [00:00:54.720 – 00:00:55.580] Kita yang soalan dia biar [00:00:55.580 – 00:00:57.480] So kita kena tukar [00:00:57.480 – 00:00:58.060] Mindset kita [00:00:58.060 – 00:00:58.900] Kena tukar [00:00:58.900 – 00:00:59.620] Shift mindset [00:01:00.300 – 00:01:02.360] Bila kena sidai, kena blue tick [00:01:02.360 – 00:01:04.380] Maksudnya, customer terlupa [00:01:05.000 – 00:01:06.140] Ataupun tengah fikir [00:01:06.140 – 00:01:08.200] Boleh tak? Kita ikhlaskan diri kita [00:01:08.200 – 00:01:09.960] Kita bersangka baik dengan rezeki [00:01:10.440 – 00:01:12.760] Bersangka baik dengan customer, jangan cepat give up sangat [00:01:12.760 – 00:01:13.960] Kita akan agak macam ni [00:01:14.440 – 00:01:16.700] Mungkin dia tengah busy kot, mungkin tengah driving kot [00:01:16.700 – 00:01:18.380] Mungkin dalam toilet kot, mungkin tengah makan [00:01:18.380 – 00:01:19.940] So, follow up balik [00:01:20.480 – 00:01:22.820] Dan, kalau awak dapat rejection [00:01:22.820 – 00:01:24.400] Dia kata, oh saya tak minat lah [00:01:24.400 – 00:01:26.260] Saya dah beli dengan orang lain, jangan tanya pula [00:01:26.260 – 00:01:28.960] Oh, kenapa dah beli? Jangan persoalkan dia [00:01:28.960 – 00:01:30.300] Jangan marah dia pula [00:01:30.300 – 00:01:31.000] Oh kalau tak minat [00:01:31.000 – 00:01:31.580] Kenapa nak whatsapp [00:01:31.580 – 00:01:32.340] Tak [00:01:32.880 – 00:01:33.920] Stop follow up [00:01:33.920 – 00:01:34.780] Dan ucapkan [00:01:34.780 – 00:01:36.240] Ayat penghargaannya yang positif [00:01:36.240 – 00:01:37.300] Maksudnya kita agak ide [00:01:37.300 – 00:01:38.000] Oh takpe kat [00:01:38.000 – 00:01:38.940] Saya ada orang kakak ni [00:01:38.940 – 00:01:39.760] Kalau ada pun masalah [00:01:39.760 – 00:01:40.680] Boleh roja balik miraya [00:01:40.680 – 00:01:41.360] Send [00:01:42.160 – 00:01:43.080] Tapi kalau [00:01:43.080 – 00:01:44.960] Customer tak reject kita [00:01:44.960 – 00:01:45.840] Maksudnya kita kena anggap [00:01:45.840 – 00:01:46.480] Dia tengah fikir [00:01:46.480 – 00:01:47.000] Tengah terlupa [00:01:47.000 – 00:01:48.700] So teruskan follow up [00:01:48.700 – 00:01:49.660] Tapi secara [00:01:51.100 – 00:01:51.620] Berjadual [00:01:51.620 – 00:01:53.280] Jangan main follow up [00:01:53.280 – 00:01:53.800] Je random [00:01:53.800 – 00:01:54.880] Tengok dalam benda seterusnya [00:01:54.880 – 00:01:55.780] Saya ada ajar nanti [00:01:55.780 – 00:01:57.440] So itu saja untuk kali ini [00:01:57.440 – 00:01:58.380] Kena ingat [00:01:58.380 – 00:01:59.640] Follow up bukan optional [00:01:59.640 – 00:02:00.680] Follow up adalah wajib [00:02:00.680 – 00:02:01.980] Dan kalau kena sidai [00:02:01.980 – 00:02:03.040] Always letak mindset [00:02:03.040 – 00:02:04.380] Customer terlupa [00:02:04.380 – 00:02:06.260] Ataupun tengah fikir dulu [00:02:06.260 – 00:02:07.400] So relax berada [00:02:07.400 – 00:02:08.120] Jangan koyak [00:02:08.120 – 00:02:09.800] Konsisten follow up [00:02:09.800 – 00:02:10.900] Berjadual [00:02:10.900 – 00:02:12.000] Ikut disiplin yang betul [00:02:12.000 – 00:02:13.020] Jangan pergi spam pula [00:02:13.020 – 00:02:13.900] Mampus kena ban [00:02:13.900 – 00:02:15.140] Jumpa dalam video seterusnya [00:02:15.140 – 00:02:15.840] Zaz