Example Part 1
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f958
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.000 – 00:00:27.660] Dalam video ni kita nak tengok example style hybrid. Saya ambil example interior design rumah. Contohnya macam ni eh. So, jom kita baca sama-sama. Interior design rumah untuk hybrid, bayangkan barang dia atas daripada RM2,000. Oh, ini interior design ni bukan RM2,000 ni. Ini barang ni harga mungkin RM200,000. Ni contohlah saya letak sini. Jadi, customer pun WhatsApp berminat interior design rumah. Ini dipanggil sebagai pretext.

[00:00:27.660 – 00:00:28.860] Pre-text

[00:00:28.860 – 00:00:31.100] Maksudnya ayat permulaan customer

[00:00:31.100 – 00:00:32.400] Kita boleh reply

[00:00:32.400 – 00:00:35.100] Salam saya Amir dari HQ Dekor Cantik Serembahat

[00:00:35.100 – 00:00:35.520] Intro

[00:00:35.520 – 00:00:36.900] Ni ayat kita

[00:00:36.900 – 00:00:38.480] By this time

[00:00:38.480 – 00:00:39.180] Kalau awak perasan

[00:00:39.180 – 00:00:40.840] Sama je cara kita reply

[00:00:41.620 – 00:00:42.420] Perasan tak?

[00:00:42.760 – 00:00:43.620] Sama je kan?

[00:00:43.920 – 00:00:46.780] Salam saya Amir dari HQ Dekor Cantik Serembahat

[00:00:46.780 – 00:00:49.140] Salam saya Adib dari SifuTutor.my

[00:00:49.140 – 00:00:51.740] Salam saya Abu dari MyKiblat.com

[00:00:51.740 – 00:00:55.600] Salam saya Sakinah daripada MyPrettyHQ

[00:00:55.600 – 00:00:56.180] Apa benda

[00:00:56.780 – 00:00:58.560] Ayat atas ni memang template lah

[00:00:58.560 – 00:01:00.380] Kalau awak nak pakai sebiji pun tak ada masalah

[00:01:00.380 – 00:01:02.200] Awak nak tukar pun tak ada masalah

[00:01:02.200 – 00:01:02.920] Terpulang cuma

[00:01:02.920 – 00:01:06.020] Saya suka sebab ada perkataan HQ ni nampak official

[00:01:06.920 – 00:01:07.880] Ask problem

[00:01:08.680 – 00:01:11.380] Plan nak ID rumah baru dapat kunci

[00:01:11.380 – 00:01:13.020] Atau nak upgrade rumah sedia ada

[00:01:13.020 – 00:01:15.220] Kita tanyalah problem dari situ

[00:01:15.820 – 00:01:17.660] Rumah yang baru atau dapat kunci

[00:01:17.660 – 00:01:19.640] Rumah baru dapat kunci atau tak upgrade rumah sedia ada

[00:01:19.640 – 00:01:21.040] So kalau awak tengok

[00:01:21.040 – 00:01:23.420] Teknik closing ni sebenarnya dia memang

[00:01:23.420 – 00:01:25.020] Tak dinafikan sama

[00:01:25.020 – 00:01:26.840] Macam style consultation

[00:01:28.220 – 00:01:30.740] Siapa yang tengok video hybrid ni

[00:01:30.740 – 00:01:31.720] Saya cadangkan

[00:01:31.720 – 00:01:33.840] Walaupun awak tak jual barang murah

[00:01:33.840 – 00:01:36.160] Tengok balik consultation punya style

[00:01:36.980 – 00:01:38.120] Tengok balik consultation

[00:01:38.120 – 00:01:39.400] Sebab dia asas dia sama

[00:01:39.400 – 00:01:41.480] In fact kalau awak tengok style consultation

[00:01:41.480 – 00:01:43.940] Awak akan faham yang sebenarnya

[00:01:43.940 – 00:01:45.900] Benda ni berulang-ulang-ulang-ulang-ulang-ulang je

[00:01:45.900 – 00:01:47.880] Tengok ni style consult

[00:01:47.880 – 00:01:49.160] Style consult ni untuk apa?

[00:01:49.280 – 00:01:51.500] Barang harga yang murah sikit RM500

[00:01:51.500 – 00:01:53.000] Please tengok

[00:01:53.000 – 00:01:55.260] Kalau awak nak betul-betul fahamkan

[00:01:55.260 – 00:01:56.140] Sebab dia sama

[00:01:56.900 – 00:01:58.020] Consultation macam doktor

[00:01:58.020 – 00:01:59.300] Hybrid macam doktor pakar

[00:01:59.300 – 00:02:00.200] Sebab dia kena call

[00:02:00.200 – 00:02:00.820] Kena appointment

[00:02:00.820 – 00:02:01.420] Whatsapp

[00:02:01.420 – 00:02:02.360] Jumpa

[00:02:02.360 – 00:02:03.360] Dan sebagainya

[00:02:03.360 – 00:02:04.820] Tapi asas dia sama

[00:02:04.820 – 00:02:05.640] So please

[00:02:05.640 – 00:02:07.060] Kalau nak betul-betul mahir

[00:02:07.060 – 00:02:08.160] Pergi tengok dulu

[00:02:08.160 – 00:02:08.840] Yang tu

[00:02:08.840 – 00:02:10.000] Kalau betul jangan skip

[00:02:10.000 – 00:02:11.080] Tapi tak apa

[00:02:11.080 – 00:02:12.840] Sebab saya kena ulang balik sebenarnya

[00:02:12.840 – 00:02:13.440] Asas dia sama

[00:02:13.440 – 00:02:14.620] So saya harap

[00:02:14.620 – 00:02:15.580] Saya tak tertinggal point lah

[00:02:15.580 – 00:02:16.740] Tapi kalau saya tertinggal point

[00:02:16.740 – 00:02:17.180] Minta maaf

[00:02:17.180 – 00:02:18.160] Tolong pergi tengok balik

[00:02:18.160 – 00:02:19.540] Style consultation

[00:02:20.720 – 00:02:22.140] So untuk hybrid ni guys

[00:02:22.140 – 00:02:23.640] Kita akan tanya soalan kat sini

[00:02:23.640 – 00:02:24.440] Dan soalan yang kita tanya

[00:02:24.440 – 00:02:25.380] Ni bukan biasa-biasa

[00:02:25.380 – 00:02:27.180] Kita ada jenis-jenis soalan

[00:02:27.180 – 00:02:28.640] Ini pun saya dah explain sebelum ni

[00:02:28.640 – 00:02:29.880] Lima jenis tenis soalan

[00:02:29.880 – 00:02:31.940] Dan setiap soalan yang kita tanya ni

[00:02:31.940 – 00:02:33.780] Dia ada style-style yang berbeza-beza

[00:02:33.780 – 00:02:35.180] Question sahaja

[00:02:35.180 – 00:02:35.960] Anak nak kena ABC

[00:02:35.960 – 00:02:37.680] Question-question

[00:02:37.680 – 00:02:38.800] Yang ni ada dua jenis soalan

[00:02:38.800 – 00:02:40.040] Question atau question

[00:02:40.040 – 00:02:41.080] Dalam satu ayat

[00:02:41.080 – 00:02:42.980] Dia letak dua soalan

[00:02:42.980 – 00:02:44.200] Question-reason

[00:02:44.200 – 00:02:45.780] Tanya soalan dan bagi sebab

[00:02:45.780 – 00:02:46.620] Ni lebih strong

[00:02:46.620 – 00:02:47.700] Customer rasa nak reply

[00:02:48.520 – 00:02:50.340] Question dan question dan reason

[00:02:50.340 – 00:02:51.100] Bagi reason

[00:02:51.100 – 00:02:52.060] Yang ni pun bagus

[00:02:52.060 – 00:02:53.740] juga menyebabkan

[00:02:53.740 – 00:02:56.060] double triple lah. Dia macam trifecta

[00:02:56.060 – 00:02:58.060] effect. So

[00:02:58.060 – 00:02:59.960] bagus lah. Jadi dalam case kita tadi

[00:02:59.960 – 00:03:01.180] soalan apa yang kita tanya ni?

[00:03:02.560 – 00:03:03.860] Plan nak ID rumah

[00:03:03.860 – 00:03:05.780] yang baru dapat kunci atau

[00:03:05.780 – 00:03:07.980] nak upgrade rumah sedia ada? Ni yang mana satu?

[00:03:08.720 – 00:03:10.100] Yang ni adalah yang

[00:03:11.660 – 00:03:12.220] nombor

[00:03:12.220 – 00:03:13.860] tiga dalam satu

[00:03:13.860 – 00:03:15.980] ayat. Jadi mungkin kita boleh

[00:03:15.980 – 00:03:18.040] simplifikan ayat ni. Plan nak

[00:03:18.040 – 00:03:20.120] ID rumah baru, rumah yang baru

[00:03:20.120 – 00:03:20.480] Tengok

[00:03:21.040 – 00:03:21.560] Kalau

[00:03:21.560 – 00:03:22.860] Ayat tu tak perlu ada

[00:03:22.860 – 00:03:23.800] Boleh pendek-pendek kan

[00:03:23.800 – 00:03:24.740] Ayat ni saya dah buat

[00:03:24.740 – 00:03:25.240] Tahun lepas

[00:03:25.240 – 00:03:27.140] Saya kemaskan sikit ayat ni

[00:03:27.700 – 00:03:29.320] Plan nak ID rumah baru

[00:03:32.310 – 00:03:33.430] Dapat kunci ni

[00:03:33.430 – 00:03:34.010] Tak payahlah

[00:03:34.010 – 00:03:34.670] Saya buang je

[00:03:35.590 – 00:03:36.110] Atau

[00:03:36.810 – 00:03:37.330] Upgrade

[00:03:37.330 – 00:03:39.250] Atau upgrade rumah sedia ada

[00:03:40.190 – 00:03:40.710] Tengok

[00:03:40.710 – 00:03:41.890] Mana senang baca

[00:03:41.890 – 00:03:42.930] Tadi

[00:03:42.930 – 00:03:44.070] Dia tiga baris

[00:03:44.070 – 00:03:45.590] So customer tak dapat

[00:03:45.590 – 00:03:46.350] Scan

[00:03:46.350 – 00:03:47.610] Awak kena faham

[00:03:47.610 – 00:03:49.410] Customer dia tak baca betul-betul

[00:03:49.410 – 00:03:50.930] Dia scan sahaja

[00:03:50.930 – 00:03:51.890] Sebab time ni

[00:03:51.890 – 00:03:52.610] Mungkin dia tengah drive

[00:03:52.610 – 00:03:53.390] Mungkin tengah berak

[00:03:53.390 – 00:03:54.330] Mungkin tengah jaga anak

[00:03:54.330 – 00:03:55.210] Mungkin tengah solat

[00:03:55.210 – 00:03:56.630] Eh ada ke orang whatsapp tengah solat

[00:03:56.630 – 00:03:57.470] Tak ada pula

[00:03:58.410 – 00:04:00.290] Mana boleh baca whatsapp tengah solat

[00:04:00.290 – 00:04:02.470] Tapi maksudnya mungkin dia tengah buat sesuatu lah

[00:04:02.470 – 00:04:04.390] Plan nak ID rumah baru

[00:04:04.390 – 00:04:05.850] Atau upgrade rumah sedia ada

[00:04:06.950 – 00:04:07.910] Atau nak

[00:04:07.910 – 00:04:08.990] Atau

[00:04:10.010 – 00:04:10.910] Atau ID

[00:04:10.910 – 00:04:12.970] Nak ID rumah sedia ada

[00:04:12.970 – 00:04:13.490] Kita pulang

[00:04:14.270 – 00:04:15.010] Poin dia

[00:04:15.010 – 00:04:15.670] Ayat ni

[00:04:15.670 – 00:04:17.450] Kalau awak salah buat

[00:04:17.450 – 00:04:19.070] Awak akan nampak efek pada

[00:04:19.070 – 00:04:20.230] Blue tick

[00:04:20.690 – 00:04:22.650] Kalau banyak sangat customer blutik awak kat

[00:04:22.650 – 00:04:24.090] Intro phase ni

[00:04:24.090 – 00:04:25.130] Maksudnya ketahui lah

[00:04:25.670 – 00:04:26.830] Soalan yang awak tanya ni

[00:04:26.830 – 00:04:27.850] Salah sebenarnya

[00:04:28.330 – 00:04:29.870] Plan nak ID rumah baru atau

[00:04:31.730 – 00:04:33.110] Nak ID rumah sedia ada

[00:04:34.190 – 00:04:35.110] Rumah sekarang

[00:04:35.110 – 00:04:36.030] Rumah sedia ada

[00:04:36.030 – 00:04:36.810] Lebih kurang ya

[00:04:37.350 – 00:04:38.430] Saya bukan orang ID

[00:04:38.430 – 00:04:40.250] Jadi saya tak tahu bahasa ID ni macam mana

[00:04:40.250 – 00:04:41.550] Saya anggap lah lebih kurang macam ni

[00:04:41.550 – 00:04:43.630] So kita ask problem dan give reason

[00:04:43.630 – 00:04:44.770] Sama je macam consultation

[00:04:44.770 – 00:04:45.430] Sama je

[00:04:45.430 – 00:04:46.570] Beza dekat part

[00:04:46.570 – 00:04:47.890] Kita nak call je

[00:04:47.890 – 00:04:50.010] Saya baru dapat

[00:04:50.010 – 00:04:52.150] rumah baru. Eh, saya masuk rumah baru.

[00:04:52.330 – 00:04:54.110] Kunci dapat bulan depan. Kita pun

[00:04:54.110 – 00:04:55.830] respon. I see

[00:04:55.830 – 00:04:58.070] kalau rumah baru memang boleh urutkan, beruskan.

[00:04:59.050 – 00:05:00.310] ID sampai lah construction.

[00:05:00.550 – 00:05:02.010] Nampak? Kita respon dan create

[00:05:02.010 – 00:05:04.130] trust. Paling best semua

[00:05:04.130 – 00:05:06.170] project kami siap. 100%

[00:05:06.170 – 00:05:07.930] on time. 100% completion rate

[00:05:07.930 – 00:05:10.030] tanpa sebarang hidden charge. Boleh

[00:05:10.030 – 00:05:11.970] hantar gambar sikit. Rumah jenis kondo atau

[00:05:11.970 – 00:05:14.010] terrace? Rumah jenis kondo, terrace

[00:05:14.010 – 00:05:15.550] atau bungalow ya? Haa, nampak.

[00:05:15.830 – 00:05:17.470] So, apa yang kita buat kat sini? Kita

[00:05:17.470 – 00:05:19.790] nak cuba establish trust

[00:05:19.790 – 00:05:21.170] Dengan berborak-borak dulu

[00:05:21.170 – 00:05:22.450] Dan kalau perasan

[00:05:22.450 – 00:05:23.530] Yang ni

[00:05:23.530 – 00:05:25.490] USP media ni semua ulang-ulang je

[00:05:25.490 – 00:05:26.270] Step 2 ni

[00:05:26.270 – 00:05:27.130] Kita akan ulang

[00:05:27.130 – 00:05:28.470] Berulang-ulang kali

[00:05:28.470 – 00:05:30.110] Banyak kali akan ulang

[00:05:30.830 – 00:05:31.390] Kenapa?

[00:05:31.670 – 00:05:32.750] Sebab inilah nama dia

[00:05:32.750 – 00:05:34.070] Dipanggil sebagai style hybrid

[00:05:34.070 – 00:05:35.570] Style hybrid ni

[00:05:35.570 – 00:05:37.070] Dekat part trust ni

[00:05:37.910 – 00:05:39.410] Memang kena repeat banyak kali

[00:05:39.990 – 00:05:43.390] Repeat, repeat, repeat, repeat, repeat, repeat, repeat, repeat, repeat

[00:05:44.470 – 00:05:46.530] Sampailah awak rasa customer ni dah cukup trust

[00:05:46.530 – 00:05:47.670] Baru awak minta call

[00:05:47.670 – 00:05:48.550] Minta appointment

[00:05:48.550 – 00:05:49.350] Dia macam tu guys

[00:05:49.350 – 00:05:51.830] Mungkin saya tulis 2-3 kali ni tak cukup

[00:05:51.830 – 00:05:53.010] Mungkin barang awak mahal

[00:05:53.010 – 00:05:55.350] Semakin mahal harga barang

[00:05:55.350 – 00:05:57.130] Semakin banyak awak nak kena repeat

[00:05:57.130 – 00:05:58.910] Contoh barang awak agak mahal

[00:05:58.910 – 00:06:00.930] Mungkin kena repeat 5 ke 7 kali

[00:06:00.930 – 00:06:01.690] 8 kali

[00:06:01.690 – 00:06:04.450] Barulah customer dah ice breaking dengan awak

[00:06:05.870 – 00:06:06.910] So kita tengok

[00:06:06.910 – 00:06:07.570] Dia borak

[00:06:07.570 – 00:06:08.770] Dia habiskan dengan soalan

[00:06:08.770 – 00:06:09.210] Bagus

[00:06:09.210 – 00:06:10.590] Soalan ni adalah jenis

[00:06:10.590 – 00:06:11.470] Soalan

[00:06:12.930 – 00:06:13.950] Close ended

[00:06:13.950 – 00:06:15.930] Soalan juga sajalah saya nak recap

[00:06:15.930 – 00:06:16.790] Dia ada banyak jenis

[00:06:16.790 – 00:06:18.210] Ada open

[00:06:18.210 – 00:06:18.890] Ada close

[00:06:18.890 – 00:06:23.110] So, soalan yang kita tanya ni adalah jenis close ended question

[00:06:23.770 – 00:06:25.190] Close ended question ni

[00:06:25.190 – 00:06:28.410] Maksudnya, kita tanya dengan pilihan jawapan

[00:06:28.410 – 00:06:30.250] Kalau open ended question

[00:06:30.250 – 00:06:32.750] Kita tanya, rumah jenis apa ya?

[00:06:34.490 – 00:06:35.830] Jam sikit lah dia nak jawab

[00:06:35.830 – 00:06:36.490] Haa, jenis apa?

[00:06:37.150 – 00:06:38.470] Haa, jenis batu-bata

[00:06:39.610 – 00:06:41.710] Rumah jenis bayar loan

[00:06:41.710 – 00:06:43.410] Tiba lah, dia tak tahu nak jawab apa kan

[00:06:43.410 – 00:06:45.290] So, kita pun bagilah pilihan jawapan

[00:06:45.290 – 00:06:47.530] Rumah jenis kondo, terrace atau bungalow ya?

[00:06:47.630 – 00:06:48.430] Maksudnya, yang tertiga tu lah

[00:06:48.430 – 00:07:08.630] Tak tak? So, senang. So, kalau dah bagi pilihan jawapan, ini bermaksud itu adalah close. Soalan dengan pembukaan yang tertutup. Close-ended question. Close-ended question ni, customer senang jawab. Dia bagus untuk kita tanya soalan yang ringkas.

[00:07:08.630 – 00:07:10.290] Open ended question ni

[00:07:10.290 – 00:07:11.850] Dia kasus susah sikit jawab

[00:07:11.850 – 00:07:12.630] Tapi dia bagus

[00:07:12.630 – 00:07:13.570] Kalau kita pun tak clear

[00:07:13.570 – 00:07:14.270] Apa problem dia

[00:07:14.270 – 00:07:14.730] Macam

[00:07:15.570 – 00:07:16.610] Untuk fact finding

[00:07:16.610 – 00:07:17.890] Okay pakai open ended

[00:07:17.890 – 00:07:18.850] Tapi jangan banyak sangat

[00:07:18.850 – 00:07:20.150] Seboleh-bolehnya

[00:07:20.150 – 00:07:20.990] Kita nak majority

[00:07:20.990 – 00:07:21.770] Close ended

[00:07:21.770 – 00:07:22.350] Sebenarnya

[00:07:22.350 – 00:07:24.010] Nampak macam kita dah teka

[00:07:24.010 – 00:07:24.890] Apa penyakit dia

[00:07:24.890 – 00:07:26.890] Biasa ada rasa keba-kebas tak?

[00:07:27.390 – 00:07:27.910] Atau

[00:07:28.610 – 00:07:29.390] Sakit kaki

[00:07:29.390 – 00:07:30.330] Bila bangun pagi

[00:07:30.330 – 00:07:31.690] Oh saya memang

[00:07:31.690 – 00:07:32.450] Bangun pagi sakit

[00:07:32.450 – 00:07:32.850] Nampak

[00:07:32.850 – 00:07:33.790] Macam expert kan

[00:07:33.790 – 00:07:34.650] Sebab saya dah boleh teka

[00:07:34.650 – 00:07:35.730] Apa yang awak rasa ni

[00:07:35.730 – 00:07:37.050] So that's why

[00:07:37.050 – 00:07:37.630] Close ended ni

[00:07:37.630 – 00:07:38.450] Lebih bagus

[00:07:38.450 – 00:07:40.210] Kalau boleh kita nak kurangkan open ended

[00:07:40.210 – 00:07:41.150] Tapi tak dinafikan

[00:07:41.150 – 00:07:42.210] Sekali-sekali kena pakai

[00:07:43.560 – 00:07:45.300] Kita pakai close ended

[00:07:45.300 – 00:07:46.400] Rumah jenis kondo

[00:07:46.400 – 00:07:47.460] Terrace atau bungalow

[00:07:47.460 – 00:07:48.320] Dia pun reply

[00:07:48.320 – 00:07:49.560] Landed terrace

[00:07:49.560 – 00:07:51.160] Landed terrace

[00:07:51.160 – 00:07:53.720] Jadi bila kita tahu jawapan dia

[00:07:53.720 – 00:07:54.400] Landed terrace

[00:07:54.400 – 00:07:55.900] Kita pun

[00:07:56.700 – 00:07:57.640] Sambung lah

[00:07:58.440 – 00:08:00.160] So mungkin situasi ni

[00:08:00.160 – 00:08:01.600] Ni saya buat situasi

[00:08:01.600 – 00:08:02.820] Mungkin kita tengah baru je

[00:08:02.820 – 00:08:03.560] Kita nak send

[00:08:03.560 – 00:08:04.340] Dia dah reply

[00:08:05.140 – 00:08:06.000] Boleh jadilah

[00:08:06.000 – 00:08:07.140] Kita teruskan jalan dengan skrip

[00:08:07.140 – 00:08:08.120] Contohlah benda ni

[00:08:08.120 – 00:08:09.500] Oh kita baru send

[00:08:09.500 – 00:08:10.560] Dia ni

[00:08:10.560 – 00:08:11.560] So kita borak je

[00:08:11.560 – 00:08:12.040] Point dia

[00:08:12.040 – 00:08:13.460] Teruskan berborak

[00:08:13.460 – 00:08:14.500] Mungkin nak tanya sikit

[00:08:14.500 – 00:08:15.340] Borak lagi

[00:08:15.340 – 00:08:16.160] Tanya lagi

[00:08:16.160 – 00:08:16.680] Borak lagi

[00:08:16.680 – 00:08:17.160] Borak lagi

[00:08:17.160 – 00:08:19.120] Nak ID living room sahaja

[00:08:19.120 – 00:08:20.040] Atau complete satu rumah

[00:08:20.040 – 00:08:21.480] Ingat nak ID living room

[00:08:21.480 – 00:08:21.780] Kitchen

[00:08:21.780 – 00:08:23.100] Baik kami boleh uruskan

[00:08:23.100 – 00:08:24.040] Ni gambar rumah yang dah siap

[00:08:24.040 – 00:08:24.900] Setakat ni dah ada

[00:08:24.900 – 00:08:25.700] Design konsep tak

[00:08:25.700 – 00:08:26.640] Minat style modern

[00:08:26.640 – 00:08:27.040] Luxury

[00:08:28.120 – 00:08:28.660] Nampak

[00:08:29.760 – 00:08:30.780] So dia tanya

[00:08:30.780 – 00:08:32.100] Soalan-soalan

[00:08:32.100 – 00:08:32.900] Ada dua soalan

[00:08:32.900 – 00:08:35.340] Why saya prefer

[00:08:35.340 – 00:08:36.100] Modern konsep

[00:08:36.100 – 00:08:37.420] Tak nak nampak mewah juga

[00:08:37.420 – 00:08:38.560] Tapi nak nampak mewah juga

[00:08:40.120 – 00:08:41.060] Kita ulang lagi

[00:08:41.740 – 00:08:42.520] Step 2

[00:08:42.520 – 00:08:43.140] Kita masih lagi

[00:08:43.140 – 00:08:43.560] Step 2

[00:08:43.560 – 00:08:44.680] Baik kalau modern concept

[00:08:44.680 – 00:08:46.300] Boleh tengok ada 21 jenis design

[00:08:46.300 – 00:08:46.980] Ni gambar

[00:08:46.980 – 00:08:47.580] Tengok bawah ni

[00:08:47.580 – 00:08:48.940] Cuba klik dapat buka tak

[00:08:48.940 – 00:08:50.080] So dia pun bagus juga

[00:08:50.080 – 00:08:51.700] Kalau katalah kita send gambar

[00:08:51.700 – 00:08:52.280] Ataupun video

[00:08:52.280 – 00:08:53.640] Saya nak awak akhiri

[00:08:53.640 – 00:08:54.260] Dengan soalan

[00:08:54.260 – 00:08:56.280] Cuba klik dapat buka tak

[00:08:56.280 – 00:08:57.200] Itu tips dia

[00:08:57.200 – 00:08:58.580] Kalau awak send

[00:08:58.580 – 00:08:59.340] Gambar

[00:08:59.340 – 00:09:00.280] PDF

[00:09:01.400 – 00:09:01.960] Ataupun

[00:09:01.960 – 00:09:03.240] Eh gambar pula

[00:09:03.240 – 00:09:03.920] Gambar tak payah

[00:09:03.920 – 00:09:04.520] Ni PDF

[00:09:05.200 – 00:09:05.760] PDF

[00:09:05.760 – 00:09:07.460] Ataupun video

[00:09:07.460 – 00:09:09.160] Awak boleh tanya kat hujung tu

[00:09:09.160 – 00:09:10.480] Cuba try click

[00:09:10.480 – 00:09:11.600] Dapat buka ke

[00:09:11.600 – 00:09:12.320] Tak dapat buka

[00:09:12.320 – 00:09:13.060] Okay

[00:09:13.060 – 00:09:13.840] Ni especially untuk

[00:09:13.840 – 00:09:14.740] Barang-barang mahal ni lah

[00:09:14.740 – 00:09:16.160] Sebab kita nak borak-borak

[00:09:16.160 – 00:09:17.080] Borak-borak dengan dia lagi

[00:09:18.300 – 00:09:19.620] So, awak boleh gunakan benda tu

[00:09:19.620 – 00:09:20.600] Okay, next pula

[00:09:22.040 – 00:09:22.940] Oh, dapat buka

[00:09:22.940 – 00:09:23.900] Haa, kejap eh

[00:09:23.900 – 00:09:25.480] Haa, setelah dia buka kan

[00:09:27.420 – 00:09:28.120] Okay, faham

[00:09:28.120 – 00:09:29.140] Design ni memang cantik

[00:09:29.140 – 00:09:29.940] So, kita ulang lagi

[00:09:29.940 – 00:09:30.760] Step 2, tak habis ni

[00:09:30.760 – 00:09:32.140] Design ni memang cantik

[00:09:32.140 – 00:09:32.540] Evergreen

[00:09:32.540 – 00:09:33.440] Tengok lagi 10 tahun pun

[00:09:33.440 – 00:09:34.020] Masih cantik

[00:09:34.020 – 00:09:35.460] Cuma bahaya kalau tersalah pilih

[00:09:35.460 – 00:09:36.480] Takut caranya merbah

[00:09:36.480 – 00:09:37.620] Tapi jangan risau

[00:09:37.620 – 00:09:38.680] Think kami akan consult dulu

[00:09:38.680 – 00:09:39.460] Buat 3D design

[00:09:39.460 – 00:09:40.760] So far dah ada flow plan

[00:09:40.760 – 00:09:41.480] Atau 3D design

[00:09:41.480 – 00:09:41.980] Nampak

[00:09:41.980 – 00:09:43.440] Kita sambung lagi borak

[00:09:43.440 – 00:09:43.680] Dengan dia

[00:09:43.680 – 00:09:44.120] Ask problem

[00:09:44.120 – 00:09:44.760] Teruskan lagi

[00:09:44.760 – 00:09:46.180] Flow plan boleh ada lagi

[00:09:46.180 – 00:09:47.220] Tapi design dah siap

[00:09:47.980 – 00:09:49.120] So mungkin time ni

[00:09:49.120 – 00:09:49.700] Kita dah rasa

[00:09:49.700 – 00:09:51.100] Macam dah boleh cuba

[00:09:51.100 – 00:09:51.820] So kita pun

[00:09:51.820 – 00:09:52.460] Try

[00:09:52.460 – 00:09:54.120] Untuk dapatkan

[00:09:54.120 – 00:09:55.660] Hybrid closing

[00:09:55.660 – 00:09:56.640] Maksudnya kita nak cuba

[00:09:56.640 – 00:09:57.620] Involve call

[00:09:57.620 – 00:09:58.900] Ataupun appointment

[00:09:58.900 – 00:09:59.980] Ataupun site visit

[00:09:59.980 – 00:10:01.380] Kalau macam tu

[00:10:01.380 – 00:10:02.100] Kami akan guide

[00:10:02.100 – 00:10:03.320] Untuk siapkan 3D design dulu

[00:10:03.320 – 00:10:03.980] Respond

[00:10:04.520 – 00:10:05.440] Barulah nampak

[00:10:05.440 – 00:10:06.820] Konsep rumah secara 360

[00:10:06.820 – 00:10:08.100] Siap dengan detail innovation

[00:10:08.100 – 00:10:09.180] Cost dan detail breakdown

[00:10:09.180 – 00:10:10.400] Free tak?

[00:10:10.860 – 00:10:11.420] Sekarang

[00:10:11.420 – 00:10:13.340] Saya call dalam 5-10 minit

[00:10:14.220 – 00:10:15.080] Bagi reason

[00:10:15.080 – 00:10:15.960] Ni penting juga

[00:10:15.960 – 00:10:17.720] Lagi senang nak explain proses

[00:10:17.720 – 00:10:18.780] Dan jawab soalan-soalan tambahan

[00:10:20.660 – 00:10:22.220] Senang nak jawab

[00:10:22.220 – 00:10:23.760] Kalau ada beberapa benda yang confused

[00:10:23.760 – 00:10:24.760] Kita boleh lah

[00:10:24.760 – 00:10:25.920] Tak payah skema sangat macam ni

[00:10:25.920 – 00:10:27.060] Okay, okay boleh

[00:10:27.060 – 00:10:27.720] Nampak?

[00:10:28.260 – 00:10:29.760] So, inilah teknik hybrid

[00:10:30.380 – 00:10:31.920] Untuk belajar macam mana nak

[00:10:31.920 – 00:10:32.860] Closing call

[00:10:32.860 – 00:10:34.260] Itu dalam chapter yang seterusnya

[00:10:34.260 – 00:10:34.980] Cuma

[00:10:34.980 – 00:10:36.980] Dalam topik hybrid ni

[00:10:36.980 – 00:10:37.920] Saya nak ajar awak

[00:10:37.920 – 00:10:39.100] Sampai awak dapat

[00:10:39.100 – 00:10:39.680] Call

[00:10:39.680 – 00:10:40.360] Sahaja

[00:10:40.360 – 00:10:41.120] Itu sebenarnya

[00:10:41.120 – 00:10:41.640] Dah mencapai

[00:10:41.640 – 00:10:42.380] Dah objektif dia

[00:10:42.380 – 00:10:43.680] Janganlah minta kat awal

[00:10:43.680 – 00:10:44.220] Tazas ni

[00:10:44.220 – 00:10:46.160] Nak plan idea rumah baru ke apa

[00:10:46.160 – 00:10:46.640] Masuk rumah

[00:10:46.640 – 00:10:48.060] Oh boleh tak saya nak call sekejap

[00:10:48.060 – 00:10:48.980] Senang-senang nak discuss

[00:10:48.980 – 00:10:50.100] Tak nak lah

[00:10:50.100 – 00:10:50.540] Whatsapp je

[00:10:50.540 – 00:10:52.400] So bila customer

[00:10:52.400 – 00:10:53.300] Dia kata dia nak

[00:10:53.300 – 00:10:53.900] Whatsapp je

[00:10:53.900 – 00:10:55.240] Sebenarnya bukan sebab

[00:10:55.240 – 00:10:56.380] Dia tak suka jawab call

[00:10:57.280 – 00:10:58.420] Semua orang suka call

[00:10:58.420 – 00:10:58.740] Sebenarnya

[00:10:59.500 – 00:11:00.580] Cuma dia tak

[00:11:00.580 – 00:11:01.420] Ice breaking lagi

[00:11:01.420 – 00:11:01.800] Dengan awak

[00:11:01.800 – 00:11:03.180] Dia tak selesa lagi

[00:11:03.180 – 00:11:03.580] Dengan awak

[00:11:03.580 – 00:11:04.280] Dia rasa macam

[00:11:04.280 – 00:11:05.220] Apa aku nak call

[00:11:05.220 – 00:11:06.360] Borak sampai 5-10 minit

[00:11:06.360 – 00:11:06.900] Aku pun tak tahu

[00:11:06.900 – 00:11:07.900] Dia ni trusted ke tak

[00:11:07.900 – 00:11:08.760] So that's why

[00:11:08.760 – 00:11:09.560] Awak kena build up

[00:11:09.560 – 00:11:10.000] Dulu trust

[00:11:11.600 – 00:11:12.960] Kalau anak dia tak balik rumah

[00:11:12.960 – 00:11:13.940] Sanggup dia call anak dia

[00:11:13.940 – 00:11:15.040] Takkan dia text anak dia

[00:11:15.040 – 00:11:15.540] Betul tak

[00:11:15.540 – 00:11:16.300] So semua orang

[00:11:16.300 – 00:11:16.800] Memang sebenarnya

[00:11:16.800 – 00:11:17.600] Lebih prefer call

[00:11:17.600 – 00:11:18.780] Berbanding dengan whatsapp

[00:11:18.780 – 00:11:20.120] Cuma kenapa

[00:11:20.120 – 00:11:21.160] Dia tak nak jawab call

[00:11:21.160 – 00:11:22.260] Dia tak selesa lagi

[00:11:22.260 – 00:11:22.600] Dengan awak

[00:11:23.180 – 00:11:24.060] Ada juga yang

[00:11:24.060 – 00:11:24.740] Yang cakap

[00:11:24.740 – 00:11:25.180] Tuan

[00:11:25.180 – 00:11:26.640] Tapi ada senangkan semua

[00:11:26.640 – 00:11:27.300] Dia tak sukalah

[00:11:27.300 – 00:11:28.120] Kalau nak call

[00:11:28.120 – 00:11:28.840] Tak

[00:11:28.840 – 00:11:30.060] Itu alasan dia

[00:11:30.060 – 00:11:31.840] Dia bukan tak suka call

[00:11:31.840 – 00:11:32.940] Dia tak selesa

[00:11:32.940 – 00:11:33.760] Nak call sekarang

[00:11:33.760 – 00:11:35.700] So awak kena bagi dia selesa lah

[00:11:36.620 – 00:11:37.500] So that's why

[00:11:37.500 – 00:11:38.040] Katakanlah

[00:11:38.040 – 00:11:39.540] Cubaan pertama awak gagal

[00:11:39.540 – 00:11:40.400] Sambung borak dulu

[00:11:41.120 – 00:11:42.120] Kan contoh eh

[00:11:42.120 – 00:11:42.820] Awak dah cuba

[00:11:42.820 – 00:11:43.620] Nak minta call

[00:11:43.620 – 00:11:44.200] Gagal

[00:11:44.200 – 00:11:44.920] Oh takpelah

[00:11:44.920 – 00:11:45.520] Whatsapp dulu lah

[00:11:45.520 – 00:11:46.140] Haa

[00:11:46.140 – 00:11:46.580] Kantoi

[00:11:46.580 – 00:11:47.020] Maksudnya

[00:11:47.620 – 00:11:49.320] Customer belum selesa dengan awak

[00:11:49.320 – 00:11:50.440] Sambung borak lagi

[00:11:50.440 – 00:11:51.280] 3, 4, 5 kali

[00:11:51.280 – 00:11:52.900] Pam, pam, pam, pam

[00:11:52.900 – 00:11:54.200] Kalau free saya call sekejap

[00:11:54.200 – 00:11:54.700] Haa

[00:11:54.700 – 00:11:55.440] Senang sikit nak explain

[00:11:56.780 – 00:11:57.300] Haa

[00:11:57.300 – 00:11:57.740] Boleh lah

[00:11:57.740 – 00:11:58.480] Haa

[00:11:58.480 – 00:11:59.320] Dua kali ajak

[00:11:59.320 – 00:12:00.720] Baru dia nak awak call

[00:12:00.720 – 00:12:01.980] Bukan sebab apa guys

[00:12:01.980 – 00:12:02.700] Kita pun tahu

[00:12:02.700 – 00:12:04.220] Barang mahal ni

[00:12:04.220 – 00:12:06.160] Selagi awak tak borak dengan customer

[00:12:06.160 – 00:12:07.780] Dia susah lah

[00:12:07.780 – 00:12:09.420] Bila dah dengar suara lain

[00:12:10.020 – 00:12:11.440] Hello, Assalamualaikum Puan

[00:12:11.440 – 00:12:13.320] Haa, saya lah Aina tadi tu

[00:12:13.320 – 00:12:14.040] Ya, Puan

[00:12:14.040 – 00:12:15.980] Dia sebenarnya rumah tu berapa lah

[00:12:15.980 – 00:12:16.720] Masih duduk tu

[00:12:16.720 – 00:12:18.140] Ada warga emas ke?

[00:12:18.440 – 00:12:19.000] Kakak-kanak ke?

[00:12:19.520 – 00:12:20.200] Oh, ya ke?

[00:12:20.660 – 00:12:21.700] Haa, tak apa macam ni Puan

[00:12:22.500 – 00:12:22.980] Bayangkan

[00:12:22.980 – 00:12:24.860] Daripada 10 orang

[00:12:24.860 – 00:12:26.040] Yang dia survey

[00:12:26.780 – 00:12:27.260] Renovation

[00:12:27.260 – 00:12:28.020] Company-company Reno

[00:12:28.020 – 00:12:29.140] Kita je call dia

[00:12:29.140 – 00:12:29.980] Takkan hebat kita

[00:12:29.980 – 00:12:31.980] Dia sampai dah dengar suara

[00:12:31.980 – 00:12:33.940] Dengan intonation keikhlasan kita

[00:12:33.940 – 00:12:35.460] So, kita try go through

[00:12:35.460 – 00:12:36.220] Berada atas dan bawah

[00:12:38.120 – 00:12:39.220] Berminat dari design rumah

[00:12:39.220 – 00:12:40.320] Salam saya Amir

[00:12:40.320 – 00:12:41.260] Paling nak ID rumah baru

[00:12:41.260 – 00:12:41.680] Sudah ada

[00:12:41.680 – 00:12:42.300] Rumah baru

[00:12:42.300 – 00:12:43.600] Ulang trust

[00:12:43.600 – 00:12:44.500] IC boleh

[00:12:44.500 – 00:12:45.440] Rumah jenis kondo

[00:12:45.440 – 00:12:46.240] Atau bungalow ya

[00:12:46.240 – 00:12:46.820] Landed

[00:12:47.340 – 00:12:48.140] Ulang lagi

[00:12:48.140 – 00:12:49.340] Kami boleh luruskan ni gambar

[00:12:49.340 – 00:12:50.420] Setakat ni ada konsep design tak

[00:12:50.420 – 00:12:51.420] Minat minimalist ke luxury

[00:12:52.280 – 00:12:53.600] Oh saya minat modern

[00:12:53.600 – 00:12:54.360] Oh baik

[00:12:54.360 – 00:12:55.380] Kalau modern kami akan ada

[00:12:55.380 – 00:12:55.960] Dua satu design

[00:12:55.960 – 00:12:57.580] Cuba terklik PDF dapat buka tak

[00:12:58.140 – 00:12:59.360] Oh berkenaan yang ni lah

[00:12:59.360 – 00:13:00.120] Faham

[00:13:00.120 – 00:13:01.080] Yang ni bagus

[00:13:01.080 – 00:13:02.000] Tapi kalau cacau merubah

[00:13:02.000 – 00:13:02.740] Takut bahaya

[00:13:02.740 – 00:13:04.100] So far dah ada

[00:13:04.100 – 00:13:05.460] Floor plan atau 3D design

[00:13:05.460 – 00:13:06.380] Belum lagi

[00:13:06.380 – 00:13:08.080] Ok tak apa kami guide dulu

[00:13:08.080 – 00:13:09.140] Free tak saya call

[00:13:09.140 – 00:13:10.720] sekejap 15 minit. Senang nak explain.

[00:13:12.280 – 00:13:13.080] Contohlah, katalah

[00:13:13.080 – 00:13:15.040] awak nak ajak side visit. Awak

[00:13:15.040 – 00:13:17.080] kena borak lagi. Sebab side visit ni

[00:13:17.080 – 00:13:18.980] kan benda yang main. Nak ajak datang

[00:13:18.980 – 00:13:20.980] jumpa kat rumah. Awak borak lama sikit.

[00:13:21.180 – 00:13:23.520] Rumah kat mana? Oh, ya ke? Ni, ni, ni, ni, ni, ni.

[00:13:23.820 – 00:13:24.580] Free tak

[00:13:24.580 – 00:13:27.080] kalau kami datang side visit? Senang

[00:13:27.080 – 00:13:28.780] sikit boleh terus ukur. Percuma je.

[00:13:29.020 – 00:13:31.160] Tak jadi pun tak apa. At least puan dah tahu.

[00:13:31.540 – 00:13:33.120] Kami boleh advise 2D plan.

[00:13:34.400 – 00:13:34.840] Haa.

[00:13:35.320 – 00:13:37.100] So, maksudnya guys, ini bukan call je.

[00:13:38.160 – 00:13:39.020] Bukan call je.

[00:13:39.140 – 00:13:40.980] Kan hybrid ni kan

[00:13:40.980 – 00:13:42.540] Dia sama ada appointment

[00:13:43.300 – 00:13:44.720] Kalau tak appointment pun

[00:13:44.720 – 00:13:45.600] Dia mungkin zoom

[00:13:45.600 – 00:13:47.180] Kalau tak pun datang

[00:13:47.180 – 00:13:48.200] Side visit ke

[00:13:48.200 – 00:13:49.740] So that's why

[00:13:49.740 – 00:13:50.700] Dekat hujung ni

[00:13:50.700 – 00:13:52.040] Ask permission to

[00:13:52.040 – 00:13:53.140] Side visit

[00:13:54.040 – 00:13:55.040] Bagilah reason

[00:13:55.040 – 00:13:55.880] Kenapa nak kena side visit

[00:13:55.880 – 00:13:57.000] Senang untuk kami ni

[00:13:57.000 – 00:13:58.000] Kebetulan kan memang ada

[00:13:58.000 – 00:13:58.680] Area mua

[00:13:58.680 – 00:13:59.060] Time tu

[00:13:59.960 – 00:14:01.740] Melawat Tan Sri Syed Shadid

[00:14:01.740 – 00:14:02.540] Tiba

[00:14:03.720 – 00:14:04.400] Okay

[00:14:04.400 – 00:14:05.760] So itu sahaja untuk

[00:14:06.700 – 00:14:07.800] Teknik hybrid

[00:14:07.800 – 00:14:09.160] Dia memang mencabar sikit

[00:14:09.160 – 00:14:10.580] Tapi kalau awak buat benda ni

[00:14:10.580 – 00:14:12.000] Closing rate awak naik

[00:14:12.000 – 00:14:13.120] Daripada 1%

[00:14:13.120 – 00:14:14.100] Tata jadi 2%

[00:14:14.100 – 00:14:15.560] Naik 1% je

[00:14:15.560 – 00:14:16.780] Naik sale awak double

[00:14:16.780 – 00:14:17.960] Kalau sebelum ni

[00:14:17.960 – 00:14:19.440] Sale awak mungkin RM200,000

[00:14:19.440 – 00:14:21.260] Naik daripada 1% ke 2%

[00:14:21.260 – 00:14:22.840] Sale awak naik RM400,000

[00:14:23.380 – 00:14:23.600] Okay

[00:14:23.600 – 00:14:24.980] Jumpa dalam video selanjutnya

[00:14:24.980 – 00:14:26.200] Untuk contoh yang berbeza

[00:14:26.200 – 00:14:27.140] Zaz