Closing Hybrid Part 1
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f955
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.000 – 00:00:26.840] Style Hybrid. Ini adalah style yang terakhir. Style untuk anda yang jual barang mahal. Sebelum saya go through lebih detail, tengok balik dekat 3 jenis closing style. Siapa yang patut tengok video ni? Kita ada style direct untuk yang murah bawah RM50. Ini style direct lah. Tadi pun saya dah explain sebenarnya. Kita ada pula style consultation ni. Yang ni yang diantara mahal, diantara murah. Dia tengah-tengah. Ratu-ratus. Bukan ribu-ribu. Bukan puluh-puluh. Dia tengah-tengah. Consultation sikit. Macam doktor sikit.

[00:00:26.840 – 00:00:30.680] Dan sekarang ni video ni kita nak go through untuk style hybrid

[00:00:30.680 – 00:00:32.560] Whatsapp plus call

[00:00:32.560 – 00:00:34.720] Ataupun mungkin Whatsapp plus appointment

[00:00:34.720 – 00:00:36.980] Ataupun mungkin Whatsapp plus zoom meeting

[00:00:36.980 – 00:00:39.820] Poin dia kat sini, barang ni harga ribu riban

[00:00:39.820 – 00:00:43.780] Kita kena appreciate customer yang bayar mahal macam ni

[00:00:43.780 – 00:00:46.600] Jom kita tengok apakah beza dengan sebelum ni

[00:00:46.600 – 00:00:50.240] Okay, style hybrid ni boleh tengok dia panjang sikit

[00:00:50.240 – 00:00:53.620] Poin dia adalah kita akan start dengan step pertama

[00:00:53.620 – 00:00:54.520] Intro phase

[00:00:54.520 – 00:00:56.920] Kita ada intro, kita akan ask problem

[00:00:56.920 – 00:00:58.800] Kalau awak tengok style consultation

[00:00:58.800 – 00:01:00.900] Which is, saya highly recommend awak tengok

[00:01:00.900 – 00:01:01.920] Balik style consultation

[00:01:01.920 – 00:01:04.460] Sebab itu pun detail juga, dia adalah

[00:01:04.460 – 00:01:05.980] Kesinambungan untuk style hybrid

[00:01:05.980 – 00:01:08.460] Hybrid ni, dia pun bertanya benda yang sama

[00:01:08.460 – 00:01:10.240] Ask problem dan give reason

[00:01:10.240 – 00:01:12.660] Give reason dan benda ni sebenarnya

[00:01:12.660 – 00:01:14.460] Optional untuk kita give reason, tapi dia akan

[00:01:14.460 – 00:01:15.560] Nampak sangat-sangat strong

[00:01:15.560 – 00:01:17.920] Lepas kita dah intro sikit kat situ

[00:01:17.920 – 00:01:20.380] Kita akan terus masuk dekat

[00:01:20.380 – 00:01:22.760] Elemen trust, dan trust ni pun

[00:01:22.760 – 00:01:23.620] Kena repeat

[00:01:23.620 – 00:01:24.920] Confirm banyak kali

[00:01:24.920 – 00:01:26.320] Kita kena respond

[00:01:26.320 – 00:01:26.940] Create trust

[00:01:26.940 – 00:01:28.000] Campak USP

[00:01:28.000 – 00:01:29.500] Lepas tu hantar gambar

[00:01:29.500 – 00:01:29.860] Media

[00:01:29.860 – 00:01:30.540] Seketul dua

[00:01:30.540 – 00:01:31.380] Lepas tu ask problem

[00:01:31.380 – 00:01:33.060] Dan benda ni kena ulang

[00:01:33.060 – 00:01:34.600] 3, 4, 5, 6, 7 kali

[00:01:34.600 – 00:01:36.120] Bergantung kepada harga produk

[00:01:37.020 – 00:01:37.960] Sampailah kita rasa

[00:01:37.960 – 00:01:38.960] Dah cukup sesuai untuk

[00:01:39.760 – 00:01:40.800] Ask permission

[00:01:40.800 – 00:01:41.520] To call

[00:01:41.520 – 00:01:42.400] Contohnya kita tanya

[00:01:42.400 – 00:01:43.680] Tuan free tak

[00:01:43.680 – 00:01:44.660] Untuk kita call sekejap

[00:01:44.660 – 00:01:45.340] 5, 10 minit

[00:01:45.340 – 00:01:46.600] Senang saya nak explain lagi detail

[00:01:46.600 – 00:01:47.080] Ataupun

[00:01:47.080 – 00:01:48.240] Tuan free tak esok

[00:01:48.240 – 00:01:49.120] Kita set zoom meeting

[00:01:49.120 – 00:01:50.580] Senang saya explain dulu

[00:01:50.580 – 00:01:51.740] Dah faham baru

[00:01:51.740 – 00:01:52.620] Senang nak buat keputusan

[00:01:53.480 – 00:01:55.160] At least dah boleh survey lepas ni

[00:01:55.160 – 00:01:56.020] At least dah tahu harga

[00:01:56.020 – 00:01:57.020] At least dah bla bla bla bla

[00:01:57.540 – 00:01:58.060] Ataupun

[00:01:58.060 – 00:02:00.080] Tuan free tak kena jumpa terus minggu depan

[00:02:00.080 – 00:02:01.800] Saya datang terus kat rumah Tuan

[00:02:01.800 – 00:02:02.160] Ataupun

[00:02:02.160 – 00:02:03.860] Saya datang kat ofis Tuan

[00:02:03.860 – 00:02:05.100] Ataupun Tuan datang kat ofis kami

[00:02:05.100 – 00:02:06.160] Boleh test navigator

[00:02:06.160 – 00:02:06.960] Boleh bla bla bla

[00:02:06.960 – 00:02:07.240] Nampak?

[00:02:07.640 – 00:02:08.500] So point dia adalah

[00:02:08.500 – 00:02:11.100] Kita tak nak ajak terlampau awal

[00:02:11.100 – 00:02:12.680] Kita tak nak ajak call awal sangat

[00:02:12.680 – 00:02:14.820] Tak nak ajak untuk appointment awal sangat

[00:02:14.820 – 00:02:15.480] Zoom ke

[00:02:15.480 – 00:02:16.920] Physical ke

[00:02:16.920 – 00:02:17.680] Dan sebagainya

[00:02:17.680 – 00:02:19.980] Kita nak kena borak berkali-kali

[00:02:19.980 – 00:02:21.360] Sebab banyak kali berlaku

[00:02:21.360 – 00:02:21.940] Team sale

[00:02:21.940 – 00:02:23.120] Terlampau gulojoh

[00:02:23.120 – 00:02:24.200] Terlampau gulojoh

[00:02:24.200 – 00:02:25.100] Dekat step 2 ni

[00:02:25.100 – 00:02:26.040] Kadang-kadang tak

[00:02:26.040 – 00:02:26.820] Build up trust pun

[00:02:26.820 – 00:02:27.500] Oh ok baik

[00:02:27.500 – 00:02:28.320] Free tak minggu depan

[00:02:28.320 – 00:02:28.940] Untuk kita test drive

[00:02:28.940 – 00:02:29.900] Free tak saya call jap

[00:02:29.900 – 00:02:30.660] Memang customer akan cakap

[00:02:30.660 – 00:02:31.480] Oh takpe takpe takpe

[00:02:31.480 – 00:02:31.840] Nantilah

[00:02:31.840 – 00:02:32.740] Boleh tak whatsapp dulu

[00:02:33.280 – 00:02:34.280] Sebenarnya bila customer

[00:02:34.280 – 00:02:35.200] Suruh whatsapp dulu

[00:02:35.200 – 00:02:36.240] Ada 2 situasi

[00:02:36.240 – 00:02:37.980] Satu memang dia jenis orang

[00:02:37.980 – 00:02:39.380] Yang prefer untuk whatsapp

[00:02:39.380 – 00:02:40.500] Dan dia memang tak suka

[00:02:40.500 – 00:02:40.980] Langsung call

[00:02:40.980 – 00:02:42.000] Memang wujud orang macam tu

[00:02:42.000 – 00:02:43.820] Tapi masalah yang ketiga

[00:02:43.820 – 00:02:44.440] Yang kedua ni

[00:02:44.440 – 00:02:45.340] Adalah yang paling kritikal

[00:02:45.340 – 00:02:46.280] Sebenarnya

[00:02:46.280 – 00:02:47.420] Kita tak cukup

[00:02:47.420 – 00:02:48.700] Build up trust lagi

[00:02:48.700 – 00:02:49.600] So that's why

[00:02:49.600 – 00:02:50.500] Kita kena create

[00:02:50.500 – 00:02:50.960] Create create

[00:02:50.960 – 00:02:52.860] create trust. Sampailah

[00:02:52.860 – 00:02:54.900] kita boleh call dia. Then kita call

[00:02:54.900 – 00:02:57.040] dan kita masuk pada appointment. Okay. Yang ni

[00:02:57.040 – 00:02:58.180] saya akan explain sekejap lagi.

[00:02:58.840 – 00:03:01.040] Jom kita tengok dulu contoh. Contohnya.

[00:03:01.360 – 00:03:02.440] Ini adalah contoh

[00:03:02.440 – 00:03:04.880] untuk closing style hybrid. Contohnya

[00:03:04.880 – 00:03:06.760] intro. Pre-text. Ayat

[00:03:06.760 – 00:03:08.880] customer send. Beri minat nak tahu

[00:03:08.880 – 00:03:10.340] package niaga takoyaki.

[00:03:11.000 – 00:03:12.900] Salam. Saya Kak Ros

[00:03:12.900 – 00:03:13.980] daripada UPI Pin.

[00:03:14.880 – 00:03:16.780] Salam and hi. Saya Ros daripada

[00:03:16.780 – 00:03:19.000] HQ Doki Japan. Intro.

[00:03:19.220 – 00:03:20.700] Lepas tu send us problem and

[00:03:20.700 – 00:03:22.580] give reason. Nak meniaga dari rumah

[00:03:22.580 – 00:03:24.600] atau ada tapak niaga ya? Sebab

[00:03:24.600 – 00:03:26.520] keperluan barang niaga tak

[00:03:26.520 – 00:03:28.360] sama. Kita beritahu yang

[00:03:28.360 – 00:03:30.720] ada reason. Nampak? Powerful tak ayat ni?

[00:03:30.940 – 00:03:32.640] Nak meniaga dari rumah atau ada

[00:03:32.640 – 00:03:34.180] tapak? Sebab keperluan

[00:03:34.180 – 00:03:36.560] barang niaga tak sama. So

[00:03:36.560 – 00:03:38.680] bila ada reason, dia jadi strong

[00:03:38.680 – 00:03:40.720] gila. Saya pun dah explain tadi kan. Perasan tak?

[00:03:41.120 – 00:03:42.760] Kita ada banyak cara nak tanya soalan.

[00:03:43.000 – 00:03:44.780] Saya recap balik eh. Dekat

[00:03:44.780 – 00:03:46.080] slide yang tadi.

[00:03:46.500 – 00:03:48.560] Saya tunjuk balik. Tanya soalan ni ada

[00:03:48.560 – 00:03:49.800] Beberapa jenis

[00:03:49.800 – 00:03:50.800] Ada beberapa cara

[00:03:50.800 – 00:03:51.900] Contoh

[00:03:51.900 – 00:03:52.760] Tengok balik

[00:03:52.760 – 00:03:53.560] Yang ini

[00:03:53.560 – 00:03:54.160] Nampak

[00:03:54.160 – 00:03:55.560] Kita ada question

[00:03:56.220 – 00:03:57.820] Kita ada question

[00:03:57.820 – 00:03:58.760] Plus question

[00:03:58.760 – 00:04:00.900] Kita ada question

[00:04:00.900 – 00:04:02.360] Or question

[00:04:02.360 – 00:04:04.080] Kita ada question

[00:04:04.080 – 00:04:04.680] Dan reason

[00:04:04.680 – 00:04:05.520] Dan question

[00:04:05.520 – 00:04:05.960] And question

[00:04:05.960 – 00:04:06.380] And reason

[00:04:06.380 – 00:04:07.240] Kalau awak pening

[00:04:07.240 – 00:04:08.160] Tengok balik video

[00:04:08.160 – 00:04:09.280] Yang saya ada buat sebelum ni

[00:04:09.280 – 00:04:11.080] Dan teknik yang kita tengah guna

[00:04:11.080 – 00:04:12.100] Sekian adalah teknik nombor 4

[00:04:12.100 – 00:04:12.720] Question

[00:04:12.720 – 00:04:13.680] Plus reason

[00:04:13.680 – 00:04:15.200] So dia akan sangat-sangat strong

[00:04:15.200 – 00:04:16.840] So jom kita sambung balik

[00:04:16.840 – 00:04:18.380] So kita beritahu kat

[00:04:18.380 – 00:04:20.040] Dia nak meniaga dia rumah

[00:04:20.040 – 00:04:20.940] Atau ada tapak niaga

[00:04:20.940 – 00:04:22.620] Sebab keperluan barang niaga tak sama

[00:04:22.620 – 00:04:23.260] Dia pun reply

[00:04:23.260 – 00:04:25.600] Oh dah ada tapak meniaga

[00:04:25.600 – 00:04:26.960] Kita pun respon balik

[00:04:26.960 – 00:04:28.440] Oh terbaik macam tu lagi senang

[00:04:28.440 – 00:04:29.240] Senang nak meniaga

[00:04:29.240 – 00:04:30.060] Sebab

[00:04:30.060 – 00:04:30.460] Blah blah blah

[00:04:30.460 – 00:04:32.360] USP kami 100% asli

[00:04:32.360 – 00:04:32.860] Blah blah blah

[00:04:32.860 – 00:04:35.160] Lepas tu hantar gambar seketul dua

[00:04:35.160 – 00:04:36.200] Ini feedback customer kami

[00:04:36.200 – 00:04:36.860] Borat lagi

[00:04:36.860 – 00:04:38.820] Sekarang meniaga apa kat tapak

[00:04:38.820 – 00:04:39.200] Nampak

[00:04:39.200 – 00:04:40.660] Ini cara kita build up trust

[00:04:40.660 – 00:04:42.300] Dan benda ni benda yang sama je

[00:04:42.300 – 00:04:43.840] Teknik respon ni

[00:04:43.840 – 00:04:45.460] Kita dah belajar sebelumnya dalam konsep

[00:04:45.460 – 00:04:46.140] RITA

[00:04:46.140 – 00:04:47.820] R-E-E-T-A

[00:04:47.820 – 00:04:49.820] Kan? Dah belajar dah. So, kita sambung

[00:04:49.820 – 00:04:51.720] Sekali lagi. So, kita dah

[00:04:51.720 – 00:04:53.980] Ulang. Terbaiklah resepi ni

[00:04:53.980 – 00:04:55.880] USP, gambar media

[00:04:55.880 – 00:04:58.020] Ulang banyak kali lagi. Tengok

[00:04:58.020 – 00:04:59.740] Next pula kita ulang sekali lagi

[00:04:59.740 – 00:05:02.220] Dia pun reply. Oh, sekarang ni buat goreng pisang

[00:05:02.220 – 00:05:03.820] Lepas tu ada air kopi

[00:05:03.820 – 00:05:05.700] Dengan teh ais. Kita borak lagi

[00:05:05.700 – 00:05:07.880] Oh, perfect tu. Kalau tambah kombo

[00:05:07.880 – 00:05:09.700] Nanti barulah customer spend besar

[00:05:09.700 – 00:05:11.360] Average sales sehari berapa?

[00:05:11.880 – 00:05:13.880] Kalau weekday. Tengok. Yang ni respon pendek

[00:05:13.880 – 00:05:15.680] Pula. Maksudnya tak semestinya kita

[00:05:15.680 – 00:05:18.840] kena respon rita berpanjang-panjang tak? Kadang-kadang

[00:05:18.840 – 00:05:22.060] kita kena nampakkan natural. Ada yang panjang, ada yang pendek

[00:05:22.060 – 00:05:25.720] macam ni. Walaupun pendek tapi lengkap

[00:05:25.720 – 00:05:28.580] element trust. Nampak? Perfect tu. Customer boleh datang

[00:05:28.580 – 00:05:31.240] kombokan package nanti. Barulah customer spend besar.

[00:05:31.460 – 00:05:34.000] Oh, kita bagi element trust pula. Lepas tu dia pun

[00:05:34.000 – 00:05:36.920] respon. Oh, kalau weekday slow sikit. Blah-blah-blah-blah.

[00:05:37.040 – 00:05:40.140] Nampak? Kita pun respon balik. I see. InsyaAllah

[00:05:40.140 – 00:05:42.840] bila tambah menu baru, tambah dengan combo, saya boleh

[00:05:42.840 – 00:05:44.760] Pergi 1K juga ni. Nampak? Kita bagi

[00:05:44.760 – 00:05:46.100] Macam claim ataupun macam

[00:05:46.100 – 00:05:48.360] Some kind of trust yang kita

[00:05:48.360 – 00:05:50.460] Letakkan kat situ. Walaupun pendek

[00:05:50.460 – 00:05:52.680] Sebab tu, respon dengan trust

[00:05:52.680 – 00:05:54.520] Ni sebenarnya penting. Kadang-kadang kita tak

[00:05:54.520 – 00:05:56.380] Perasan lah benda ni. Kadang-kadang kita ni macam

[00:05:56.380 – 00:05:58.520] Inspector gadget. Macam jenis soal siasat

[00:05:58.520 – 00:06:00.580] Polis. Oh, ya ke? Target same

[00:06:00.580 – 00:06:02.520] Berapa? Keras je. Cuba buat

[00:06:02.520 – 00:06:04.600] Macam ni. Oh, insyaAllah tambah menu

[00:06:04.600 – 00:06:06.460] So, benda ni kita kena ulang

[00:06:06.460 – 00:06:08.300] Ulang, ulang, ulang. Dia pun reply lagi

[00:06:08.300 – 00:06:10.060] Sebenarnya target same minimum 2K

[00:06:10.060 – 00:06:12.560] Blah, blah, blah. Kita pun respon. Boleh ni

[00:06:12.560 – 00:06:15.340] Sekarang meniaga area takuyaki

[00:06:15.340 – 00:06:17.480] Dah ada orang meniaga ke? Nampak? Dia buat pendek pula

[00:06:17.480 – 00:06:19.580] Poin saya kat sini tak salah pun

[00:06:19.580 – 00:06:21.440] Sekali-sekali awak tarat je

[00:06:21.440 – 00:06:23.720] Tak salah. Tapi kalau boleh

[00:06:23.720 – 00:06:25.240] Sebaik-baiknya yang ni

[00:06:25.240 – 00:06:27.200] Kita cuba selitkan juga elemen trust

[00:06:27.780 – 00:06:28.260] Contohnya

[00:06:29.300 – 00:06:30.760] Selesa kalau dah ada 2K

[00:06:30.760 – 00:06:32.880] Contoh dia kata kan. Sebelum ni target minimum 2K

[00:06:32.880 – 00:06:34.820] Selesa banyak dah tu kalau dapat 2K

[00:06:34.820 – 00:06:36.740] Kalau kita nak improve lagi perbualan ni

[00:06:36.740 – 00:06:38.940] Kita send apa? Oh iya ke?

[00:06:39.680 – 00:06:40.300] InsyaAllah boleh

[00:06:40.300 – 00:06:41.800] Boleh? InsyaAllah boleh ni

[00:06:41.800 – 00:06:43.400] InsyaAllah dah ada dah tukar

[00:06:43.400 – 00:06:45.180] Ok faham

[00:06:45.180 – 00:06:46.060] Hantar gambar

[00:06:46.060 – 00:06:47.880] Ini contoh salah satu customer kami

[00:06:47.880 – 00:06:50.460] Yang dah achieve sale dalam 2K 3K

[00:06:51.040 – 00:06:51.600] Sehari

[00:06:51.600 – 00:06:52.780] Kan best ni tu

[00:06:52.780 – 00:06:53.540] Lepas tu sambung tanya

[00:06:53.540 – 00:06:55.060] Lepas tu sambung tanya

[00:06:55.060 – 00:06:57.400] Sekarang area tapak dah ada omelaga tekuyaki ke?

[00:06:57.560 – 00:06:57.820] Nampak?

[00:06:58.000 – 00:06:59.800] So kita boleh selitkan testimoni

[00:06:59.800 – 00:07:01.540] Tak adalah kita nak rigid sangat

[00:07:02.540 – 00:07:04.680] So bila customer dah ok

[00:07:04.680 – 00:07:07.060] Kita dah rasa macam personal connection dengan dia

[00:07:07.060 – 00:07:08.840] Dia kata tak ada lagi

[00:07:08.840 – 00:07:10.720] Banyak buat dessert dengan air je

[00:07:10.720 – 00:07:12.820] Sebab tu kalau boleh nak grab peluang ni

[00:07:12.820 – 00:07:14.580] Nampak dia yang close diri dia sendiri

[00:07:14.580 – 00:07:16.620] Boom cantik sangat dah ni

[00:07:16.620 – 00:07:19.120] Tanda-tanda nak closing tu dah keluar guys

[00:07:19.120 – 00:07:20.220] So kita pun cakap

[00:07:20.220 – 00:07:21.640] Wah bagus sangat tu

[00:07:21.640 – 00:07:24.540] Possible tak saya call dalam 10 minit sekarang

[00:07:24.540 – 00:07:26.260] Lagi senang nak explain detail

[00:07:26.820 – 00:07:28.500] Sebab tu dia kata lepas asal boleh tak

[00:07:28.500 – 00:07:29.280] Ha tu biasalah tu

[00:07:29.280 – 00:07:30.540] So point saya kat sini

[00:07:30.540 – 00:07:33.160] Kalau kita patah balik pada the whole strategy

[00:07:33.160 – 00:07:35.500] Closing style hybrid ni sebenarnya

[00:07:35.500 – 00:07:37.140] Tak ada beza pun dengan consultation

[00:07:37.780 – 00:07:40.240] Yang beza hanya dekat satu part tu je

[00:07:40.240 – 00:07:42.580] Kita nak minta permission

[00:07:42.580 – 00:07:43.540] Untuk apa?

[00:07:43.760 – 00:07:46.300] Call, appointment, zoom ke

[00:07:46.300 – 00:07:47.800] Datang walk in ke apa semua

[00:07:47.800 – 00:07:49.820] Ini semua kena minta approval

[00:07:49.820 – 00:07:51.560] Ataupun permission daripada dia

[00:07:51.560 – 00:07:53.820] Dan lepas tu closing macam biasa

[00:07:53.820 – 00:07:56.020] So saya nak masuk dalam sales call

[00:07:56.020 – 00:07:58.080] Awak kena tengok pula video yang seterusnya

[00:07:58.080 – 00:08:00.260] Senang cerita teknik hybrid ni

[00:08:00.260 – 00:08:02.040] Adalah kesenambungan daripada consultation

[00:08:02.040 – 00:08:03.660] That's why kena tengok dua-dua video

[00:08:03.660 – 00:08:05.240] Consultation punya style pun kena tengok

[00:08:05.240 – 00:08:06.540] Hybrid pun kena tengok

[00:08:06.540 – 00:08:10.220] Bezanya hybrid kita tak close dalam WhatsApp

[00:08:10.220 – 00:08:11.800] Tolong hafal benda tu

[00:08:11.800 – 00:08:14.280] Jangan close deal dalam WhatsApp

[00:08:14.280 – 00:08:16.520] Always close deal dalam Zoom

[00:08:16.520 – 00:08:22.140] Call ke appointment ke face to face ke test drive ke walk in dalam kedai ke apa tak isah

[00:08:22.140 – 00:08:23.960] Point dia jangan close dalam WhatsApp

[00:08:23.960 – 00:08:26.160] Sebab cabaran tu lagi tinggi

[00:08:26.160 – 00:08:30.220] Kita always nak cuba close dalam tempat yang lebih personalised

[00:08:30.220 – 00:08:32.460] Sebab WhatsApp ni sesuai untuk barang-barang murah

[00:08:32.460 – 00:08:34.540] Ataupun katalah tak boleh close dalam WhatsApp

[00:08:34.540 – 00:08:35.540] At least awak dah Zoom

[00:08:35.540 – 00:08:36.260] Beza tak?

[00:08:36.540 – 00:08:39.600] Awak dah Zoom, awak dah dapat personal connection dengan dia

[00:08:39.600 – 00:08:41.240] Lepas tu baru close kat WhatsApp

[00:08:41.240 – 00:08:42.840] Itu tak apa, jangan salah faham

[00:08:42.840 – 00:08:44.900] Contohnya, customer datang walk-in kedai

[00:08:44.900 – 00:08:46.600] Ataupun customer datang set appointment

[00:08:46.600 – 00:08:47.720] Jumpa dekat mana-mana

[00:08:47.720 – 00:08:49.260] Awak dah present-present-present

[00:08:49.260 – 00:08:50.960] Lepas tu, esok baru close kat WhatsApp

[00:08:50.960 – 00:08:51.620] Yang tu okey

[00:08:51.620 – 00:08:53.080] Tapi masalah customer

[00:08:54.360 – 00:08:55.840] Tapi masalah team sale ni

[00:08:55.840 – 00:08:57.800] Diorang gelujo, barang mahal pun

[00:08:57.800 – 00:08:59.720] Cuba nak close on the spot dalam WhatsApp

[00:08:59.720 – 00:09:01.020] Ada tak yang close?

[00:09:01.200 – 00:09:02.160] Ada jawapan dia

[00:09:02.160 – 00:09:03.620] Tapi masalahnya takut

[00:09:03.620 – 00:09:04.760] Ini jadi mindset kita

[00:09:04.760 – 00:09:07.720] Kita akan terbiasa nak cuba close dalam WhatsApp terus

[00:09:07.720 – 00:09:09.980] Kita anggap semua customer boleh close dalam WhatsApp

[00:09:09.980 – 00:09:12.280] Eh tuan, saya closing rumah online je

[00:09:12.280 – 00:09:15.100] Memang betul, ada je orang closing 100% WhatsApp

[00:09:15.100 – 00:09:16.540] Tapi pernah tak awak terfikir

[00:09:16.540 – 00:09:18.580] Closing rate awak boleh naik kalau awak call

[00:09:18.580 – 00:09:19.920] Pernah tak awak terfikir

[00:09:19.920 – 00:09:22.400] Kalau awak proper jual rumah tu

[00:09:22.400 – 00:09:23.580] Buat slide presentation

[00:09:23.580 – 00:09:24.520] Zoom dengan dia

[00:09:24.520 – 00:09:25.860] Explain one by one

[00:09:25.860 – 00:09:27.380] Awak tak rasa ke closing rate awak

[00:09:27.380 – 00:09:29.800] Daripada 1% mungkin boleh pergi 2-3%

[00:09:29.800 – 00:09:31.020] Awak tak rasa ke macam tu

[00:09:31.020 – 00:09:33.100] That's why dalam formula hybrid ni

[00:09:33.100 – 00:09:34.700] Kita nak break pattern

[00:09:34.700 – 00:09:36.020] Kita nak pecahkan

[00:09:36.020 – 00:09:38.660] Mindset kita yang terlampau selesa

[00:09:38.660 – 00:09:39.800] Jual barang mahal

[00:09:39.800 – 00:09:40.640] Macam barang murah

[00:09:40.640 – 00:09:42.420] Please gunakan teknik hybrid

[00:09:42.420 – 00:09:43.880] Gunakan combination

[00:09:43.880 – 00:09:44.740] So stay

[00:09:44.740 – 00:09:45.840] Tengok video seterusnya

[00:09:45.840 – 00:09:47.660] Jumpa dalam video seterusnya

[00:09:47.660 – 00:09:48.360] Zaz