Closing Direct Part 3
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f941
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.180 – 00:00:30.000] Video seterusnya tentang Closing Barang Direct. Kalau awak perasan, teknik Closing Direct ni guys, dia ada seni dia. Seni yang saya nak tekankan dalam video Part 3 ni adalah tolong jangan tanya soalan yang yes or no. Apa maksud soalan yes or no? Ini contoh macam ni. Sebab mungkin saya ada explain dalam video sebelum ni tapi awak tak ingat, awak terlupa, awak take for granted. Ada sebenarnya teknik soalan yes or no question. Kita explain dulu teknik-teknik question yang ada. Ini contoh soalan-teknik soalan yang ada.

[00:00:30.180 – 00:00:32.580] Kita ada 5 format tanya soalan

[00:00:32.580 – 00:00:34.160] Kita boleh tanya soalan

[00:00:34.160 – 00:00:36.260] Kita boleh tanya soalan dan soalan

[00:00:36.260 – 00:00:38.260] Soalan atau soalan

[00:00:38.260 – 00:00:40.580] Soalan dengan alasan

[00:00:40.580 – 00:00:43.100] Soalan dan soalan dengan alasan

[00:00:43.100 – 00:00:44.560] Contohnya macam ni

[00:00:44.560 – 00:00:46.220] Pernah ambil buat hospital

[00:00:46.220 – 00:00:47.220] Tanda soal

[00:00:47.220 – 00:00:48.520] Itu satu soalan

[00:00:48.520 – 00:00:50.200] Pernah ambil buat hospital

[00:00:50.200 – 00:00:50.940] Tanda soal

[00:00:50.940 – 00:00:53.400] Atau ada allergic apa-apa

[00:00:53.400 – 00:00:54.520] Nampak?

[00:00:54.700 – 00:00:55.440] Itu dua soalan

[00:00:55.440 – 00:00:57.240] Ataupun saya buat macam ni

[00:00:57.240 – 00:00:58.600] Pernah ambil buat hospital

[00:00:58.600 – 00:00:59.640] Atau ada allergic apa-apa

[00:01:00.800 – 00:01:02.460] combine dengan terus. Atau

[00:01:02.460 – 00:01:04.060] pernah ambil ibu hospital

[00:01:05.040 – 00:01:06.320] sebab takut ada

[00:01:06.320 – 00:01:08.200] allergic apa-apa. Bagi sebab pula lah.

[00:01:08.840 – 00:01:09.740] Nampak? Lain pula.

[00:01:10.280 – 00:01:12.240] Pernah ambil ibu hospital atau

[00:01:12.240 – 00:01:14.040] ada allergic apa-apa sebab

[00:01:14.040 – 00:01:16.320] kami ada teknik rawatan yang berbeza.

[00:01:16.920 – 00:01:18.500] Nampak? So, kalau awak tanya saya

[00:01:18.500 – 00:01:20.420] mana yang lebih bagus adalah yang nombor 4.

[00:01:20.780 – 00:01:22.180] Nombor 4 ni power guys. Sebab dia

[00:01:22.180 – 00:01:23.700] the reason. Dia the reason.

[00:01:24.020 – 00:01:26.120] Tapi bila kita nak buat closing style darat,

[00:01:26.200 – 00:01:28.400] kalau awak perasan, kita campak harga

[00:01:28.400 – 00:01:29.960] kat depan. Kita campak harga.

[00:01:30.340 – 00:01:31.960] Soalan yang kita tanya, biasanya

[00:01:31.960 – 00:01:34.500] kita akan tanya yes or yes

[00:01:34.500 – 00:01:36.620] question menggunakan question-question.

[00:01:37.000 – 00:01:38.640] Maksudnya, dua-dua ni adalah tanya soalan.

[00:01:38.820 – 00:01:40.580] Kita akan guna nombor dua kebiasaannya.

[00:01:40.860 – 00:01:42.440] Tapi, bila awak guna soalan nombor

[00:01:42.440 – 00:01:43.600] dua ni, hati-hati.

[00:01:44.140 – 00:01:45.940] Ataupun soalan nombor tiga ni, kena hati-hati.

[00:01:46.720 – 00:01:48.460] Soalan nombor empat ni, biasa kita guna

[00:01:48.460 – 00:01:48.960] untuk

[00:01:50.040 – 00:01:52.220] produk-produk consultation. Ni biasa kalau

[00:01:52.220 – 00:01:54.380] kita nak closing macam doktor.

[00:01:54.500 – 00:01:56.380] Kita ada belajar tadi kan. Closing style

[00:01:56.380 – 00:01:58.380] doktor ni, maksudnya kita closing tu

[00:01:58.380 – 00:02:00.020] dia macam

[00:02:00.020 – 00:02:02.140] lebih, lebih macam

[00:02:02.140 – 00:02:04.000] doktor sikit. Kita takkan

[00:02:04.000 – 00:02:05.340] tanya soalan-soalan

[00:02:06.120 – 00:02:07.700] question or question. Biasa kita tanya

[00:02:07.700 – 00:02:09.860] question and reason. Sebab dia nak tahu problem.

[00:02:10.520 – 00:02:12.140] Tapi katakanlah kita

[00:02:12.140 – 00:02:14.200] nak closing barang darat. Kita tanya

[00:02:14.200 – 00:02:15.960] question and question. Dan soalan ni

[00:02:15.960 – 00:02:16.760] kena buat style

[00:02:17.660 – 00:02:20.020] macam ni. Yes and yes

[00:02:20.020 – 00:02:21.600] question. Yes

[00:02:21.600 – 00:02:23.520] and yes question.

[00:02:24.220 – 00:02:25.540] Jangan tanya yes and no.

[00:02:25.540 – 00:02:27.080] Okay by the way saya ada example

[00:02:27.080 – 00:02:28.020] Lupa pula nak explain

[00:02:28.020 – 00:02:28.980] Haa ni example dia

[00:02:28.980 – 00:02:29.280] Question

[00:02:29.820 – 00:02:30.880] Anak dah kena ABC

[00:02:30.880 – 00:02:31.800] Haa ni soalan

[00:02:32.320 – 00:02:33.180] Soalan-soalan

[00:02:33.180 – 00:02:34.520] Dah ada pilihan design

[00:02:34.520 – 00:02:35.900] Suka design klasik ke modern

[00:02:37.260 – 00:02:38.760] Ataupun question or question

[00:02:38.760 – 00:02:40.280] Kereta ni first hand

[00:02:40.280 – 00:02:41.320] Atau kereta second hand je

[00:02:41.320 – 00:02:42.120] Nampak

[00:02:43.060 – 00:02:43.540] Atau

[00:02:43.540 – 00:02:44.320] Ataupun yang ni pula

[00:02:44.320 – 00:02:45.240] Blah blah blah

[00:02:46.500 – 00:02:48.000] Masalah jerawat dah lebih setahun

[00:02:48.000 – 00:02:49.300] Sebab ada rawatan khas

[00:02:49.300 – 00:02:50.160] Untuk yang dah lebih setahun

[00:02:51.100 – 00:02:51.800] Yang ni pula

[00:02:51.800 – 00:02:52.700] Anak berapa ramai je

[00:02:52.700 – 00:02:53.640] Umur dia berapa

[00:02:54.300 – 00:02:55.320] Anak berapa ramai

[00:02:55.320 – 00:02:57.640] Umur dia berapa orang

[00:02:57.640 – 00:02:58.760] Berapa umur dia orang

[00:02:58.760 – 00:02:59.840] Alah bengong ayat ni

[00:03:00.520 – 00:03:01.940] Umur dia berapa

[00:03:02.700 – 00:03:03.740] Betul kan lah eh

[00:03:04.700 – 00:03:06.080] Umur dia berapa

[00:03:07.870 – 00:03:09.670] Umur dia berapa

[00:03:09.670 – 00:03:10.550] Sebab

[00:03:12.070 – 00:03:12.750] Sebab

[00:03:12.750 – 00:03:13.470] Kami

[00:03:13.470 – 00:03:14.350] Boleh sejas

[00:03:14.350 – 00:03:15.250] Umur berapa

[00:03:15.250 – 00:03:16.030] Umur dia

[00:03:16.030 – 00:03:17.690] Anak berapa ramai

[00:03:17.690 – 00:03:18.370] Umur berapa

[00:03:18.370 – 00:03:19.710] Sebab kami boleh sejas

[00:03:19.710 – 00:03:21.270] Bilik hotel yang sesuai

[00:03:22.030 – 00:03:23.650] Bilik hotel yang sesuai

[00:03:23.650 – 00:03:24.530] Contoh macam tu

[00:03:24.530 – 00:03:25.230] So

[00:03:25.230 – 00:03:26.990] Ini lah soalan dia

[00:03:26.990 – 00:03:28.990] Tapi bila awak nak tanya untuk

[00:03:28.990 – 00:03:30.330] Barang-barang murah

[00:03:30.330 – 00:03:31.630] Kebiasaannya kita akan pilih

[00:03:31.630 – 00:03:32.150] Nombor 2

[00:03:32.150 – 00:03:33.370] Ataupun nombor 1

[00:03:33.370 – 00:03:34.230] Ataupun nombor 3

[00:03:34.230 – 00:03:36.050] Tapi sampai favourite nombor 2

[00:03:36.050 – 00:03:38.270] Kalau kita perasan dalam contoh ni

[00:03:38.270 – 00:03:38.650] Kita tanya

[00:03:38.650 – 00:03:40.610] Biasanya drive lama

[00:03:40.610 – 00:03:41.190] Tak

[00:03:41.190 – 00:03:42.570] Lebih sejam

[00:03:42.570 – 00:03:42.990] Tak

[00:03:42.990 – 00:03:43.690] Ini apa

[00:03:43.690 – 00:03:44.570] Ini nombor 2

[00:03:44.570 – 00:03:45.730] Nampak

[00:03:45.730 – 00:03:47.490] 2 kali tanya soalan

[00:03:47.490 – 00:03:49.050] Cuma hati-hati

[00:03:49.050 – 00:03:50.710] Bila bertanya

[00:03:50.710 – 00:03:52.690] Kena berbudi

[00:03:52.690 – 00:03:54.250] Bila bertanya

[00:03:54.250 – 00:03:55.790] Kenalah yes and yes question

[00:03:55.790 – 00:03:57.070] Maksudnya kedua-dua itu

[00:03:57.830 – 00:03:59.610] Merujuk kepada pilihan package

[00:03:59.610 – 00:04:00.390] Yang kita tengah buat

[00:04:00.890 – 00:04:01.950] Bukannya yes or no

[00:04:01.950 – 00:04:03.070] Apa maksud yes or no

[00:04:03.070 – 00:04:04.510] Yes or no macam ni

[00:04:05.290 – 00:04:07.330] Yes or no ni bagus untuk fact finding

[00:04:07.330 – 00:04:09.790] Tapi ni tak bagus untuk buat indirect closing

[00:04:09.790 – 00:04:11.050] Untuk fact finding bagus lah

[00:04:11.050 – 00:04:12.310] Contohnya kita tanya

[00:04:13.470 – 00:04:14.810] Sebelum ni pernah masuk hospital tak

[00:04:15.350 – 00:04:15.910] Bagus lah

[00:04:15.910 – 00:04:16.730] Oh tak pernah lagi

[00:04:17.210 – 00:04:18.800] Sebelum ni pernah ada accident apa-apa

[00:04:19.830 – 00:04:21.450] Ada apa-apa masalah kesihatan

[00:04:21.450 – 00:04:22.770] Ada merokok tak sebelum ni

[00:04:22.770 – 00:04:24.010] Itu bagus lah

[00:04:24.010 – 00:04:27.210] So yes and no question ni bagus untuk kita buat fact finding

[00:04:27.210 – 00:04:30.030] Tapi untuk awak buat indirect closing

[00:04:30.030 – 00:04:32.570] Especially barang murah yang kita tengah belajar ni

[00:04:32.570 – 00:04:34.290] Guna yes and yes question

[00:04:34.910 – 00:04:35.890] Contoh macam ni

[00:04:36.650 – 00:04:39.070] Nak buat basic facial sahaja

[00:04:39.070 – 00:04:40.390] Atau nak buat full treatment ya

[00:04:40.390 – 00:04:41.150] Nampak

[00:04:41.150 – 00:04:43.650] Kedua-duanya adalah merujuk kepada

[00:04:43.650 – 00:04:45.450] Package yang kita tengah offer

[00:04:45.450 – 00:04:47.630] So kita guna yes and yes

[00:04:47.630 – 00:04:49.210] Biasa drive lama tak?

[00:04:49.390 – 00:04:50.130] Lebih sejam tak?

[00:04:50.570 – 00:04:52.030] Kalau dia kata lama pun

[00:04:52.030 – 00:04:54.470] A. Kalau kata kurang sejam pun

[00:04:54.470 – 00:04:56.350] B. Contohnya. Next pula

[00:04:56.350 – 00:04:59.600] yang ni. Nak pakai sendiri

[00:04:59.600 – 00:05:00.480] atau buat hadiah je?

[00:05:01.380 – 00:05:03.520] Kalau dikata pakai sendiri, kita akan

[00:05:03.520 – 00:05:05.540] cakap, oh kalau pakai sendiri lagi

[00:05:05.540 – 00:05:06.560] puas hati ambil yang tebal.

[00:05:07.320 – 00:05:08.440] Selesa bila sujud.

[00:05:09.700 – 00:05:11.600] Kaki pun tak lengur. Contohnya.

[00:05:12.320 – 00:05:13.460] Oh saya nak buat hadiah je?

[00:05:13.780 – 00:05:14.980] Oh nak buat hadiah.

[00:05:15.220 – 00:05:16.800] Kalau bagi yang tebal lagi best.

[00:05:17.340 – 00:05:19.180] Mesti teringat-ingat bila dapat hadiah tu.

[00:05:19.300 – 00:05:21.540] Kita boleh twist je mana-mana. Point dia

[00:05:21.540 – 00:05:23.220] Kalau dia kata nak sendiri pun boleh

[00:05:23.220 – 00:05:23.880] Nak buat adian pun boleh

[00:05:23.880 – 00:05:25.280] Kalau saya tanya ayat kat sini

[00:05:25.280 – 00:05:27.320] Nak berminat yang mana satu ya

[00:05:27.320 – 00:05:28.280] Nipis ke tebal

[00:05:28.280 – 00:05:29.020] Nampak

[00:05:30.640 – 00:05:31.540] Okay juga

[00:05:31.540 – 00:05:31.960] Tapi

[00:05:31.960 – 00:05:33.280] Bagi saya itu

[00:05:33.280 – 00:05:34.160] Biasa-biasa lah

[00:05:34.160 – 00:05:35.460] Kalau orang nak jadi orang sale

[00:05:35.460 – 00:05:36.640] Yang nampak smooth

[00:05:36.640 – 00:05:37.660] Like a butter

[00:05:37.660 – 00:05:39.480] Closing pun tak memaksa

[00:05:39.480 – 00:05:40.640] Cuba tanya

[00:05:41.240 – 00:05:42.180] Indirect closing

[00:05:42.700 – 00:05:44.380] Instead of tanya direct closing

[00:05:44.380 – 00:05:45.220] Direct closing macam mana

[00:05:45.220 – 00:05:47.680] Hai saya Ain dari HQ Sejarah Royal

[00:05:48.200 – 00:05:49.780] Kami ada dua jenis ketibalan

[00:05:50.500 – 00:05:51.240] Nipis 29

[00:05:51.240 – 00:05:52.980] tebal 109

[00:05:52.980 – 00:05:54.880] berminat package yang mana satu ya?

[00:05:55.180 – 00:05:55.900] tak ada soal

[00:05:55.900 – 00:05:58.660] ok, so itu sahaja

[00:05:58.660 – 00:06:01.300] jumpa dalam video yang seterusnya

[00:06:01.300 – 00:06:02.160] beras