Master Template Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f8fa Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.000 – 00:00:29.880] Guna benda alah ni. Master Template Script. First kali, letaklah nama brand awak. Contoh nama brand awak adalah Vitamin Kucin X. Contoh saya letak. Okay, first kali, template ni sebenarnya kita orang tengah upgrade lagi. Okay, awak kena tahu saya ni, setiap hari, setiap bulan, saya handle team sale. Bila kita handle team sale, sebenarnya banyak ilmu-ilmu baru. Tapi jangan risau, awak pakai dulu template ni, nanti kalau kita upgrade yang [00:00:29.880 – 00:00:30.720] Versi regulators [00:00:30.720 – 00:00:31.720] Semua orang akan dapat [00:00:31.720 – 00:00:32.460] Okay, jangan risau [00:00:32.460 – 00:00:33.200] So, pakai dulu [00:00:33.200 – 00:00:35.040] Kalau ada part-part yang kurang [00:00:35.040 – 00:00:35.520] Bagi tahu [00:00:35.520 – 00:00:36.440] Kita akan upgrade [00:00:36.440 – 00:00:37.100] Jangan risau [00:00:37.100 – 00:00:37.340] Okay [00:00:37.340 – 00:00:38.780] So, first sekali [00:00:38.780 – 00:00:39.400] Kita go through [00:00:39.400 – 00:00:40.440] Apa yang ada [00:00:40.440 – 00:00:41.540] Di dalam template ini [00:00:41.540 – 00:00:43.040] Kita ada blank closing 1 [00:00:43.040 – 00:00:44.060] Blank closing 2 [00:00:44.060 – 00:00:45.300] Example direct 1 [00:00:45.300 – 00:00:46.600] Example consult 1 [00:00:46.600 – 00:00:47.980] Example hybrid [00:00:47.980 – 00:00:48.660] Bloated point [00:00:48.660 – 00:00:49.520] Dan rejection point [00:00:49.520 – 00:00:52.580] 1, 2, 3, 4, 5, 6, 7 [00:00:52.580 – 00:00:52.960] Oh [00:00:52.960 – 00:00:55.120] Ada 7 tab guys [00:00:55.120 – 00:00:57.320] So, kita abaikan dulu [00:00:57.320 – 00:00:58.300] Blank closing 1 [00:00:58.300 – 00:00:59.180] Blank closing 2 [00:00:59.180 – 00:01:01.020] Kita pergi dekat example direct [00:01:01.020 – 00:01:03.380] Jom kita go through one by one [00:01:03.380 – 00:01:05.320] So first kali [00:01:05.320 – 00:01:06.840] Awak kena faham [00:01:07.640 – 00:01:09.520] Ini adalah simulation [00:01:09.520 – 00:01:11.140] Berborak dengan customer [00:01:11.140 – 00:01:14.040] Kelebaran dia 220px [00:01:14.040 – 00:01:14.880] Kalau awak [00:01:15.920 – 00:01:17.000] Resize kat sini [00:01:17.000 – 00:01:19.200] Awak tengok resize column ni memang betul lah 220 [00:01:19.200 – 00:01:21.460] 220 ni maksudnya [00:01:21.460 – 00:01:23.180] Kita nak duplicate [00:01:23.180 – 00:01:24.320] Kelebaran telefon [00:01:24.320 – 00:01:26.520] So katakanlah awak ada telefon [00:01:26.520 – 00:01:28.820] 220 ni based on [00:01:28.820 – 00:01:30.560] saya punya calculation, dia standard [00:01:30.560 – 00:01:32.660] kelebaran lah. Kita tak nak ambil [00:01:32.660 – 00:01:34.600] phone yang besar sangat. iPhone Pro Max [00:01:34.600 – 00:01:36.840] ke apa takde lah kan. Samsung Galaxy [00:01:36.840 – 00:01:38.440] Note yang besar takde lah. Ni maksudnya [00:01:38.440 – 00:01:40.320] phone-phone yang standard lah. Standard 220. [00:01:40.780 – 00:01:42.280] So, bila awak tengok [00:01:42.280 – 00:01:44.360] macam ni kan. Kalau macam tu [00:01:44.360 – 00:01:46.740] ambil package basic, dia jatuh ke bawah. [00:01:47.240 – 00:01:48.580] Maksudnya, memang ini [00:01:48.580 – 00:01:50.840] adalah real simulation. Kalau dekat phone pun [00:01:50.840 – 00:01:52.660] kalau awak copy ayat ni, send dekat WhatsApp [00:01:52.660 – 00:01:54.860] dia jatuh juga. Jadi, that's why [00:01:54.860 – 00:01:56.520] lah saya suka buat dekat spreadsheet ni. [00:01:56.640 – 00:01:58.040] Lepas tu nampak. Dan [00:01:58.040 – 00:01:59.620] Jom kita baca [00:01:59.620 – 00:02:02.040] USB Lagu Raya 2024 [00:02:02.040 – 00:02:04.980] Salam saya Hanif dari HQ My Raya [00:02:04.980 – 00:02:05.820] Apa maksudnya ni? [00:02:06.020 – 00:02:08.380] Dia benda ni sebenarnya adalah simulation [00:02:08.380 – 00:02:10.460] Kepada design saya ni [00:02:10.460 – 00:02:12.280] Sebab saya pakai [00:02:12.280 – 00:02:14.660] Figma ni, takkanlah awak nak pakai Figma ni [00:02:14.660 – 00:02:16.340] Pula kan nak buat skrip, yang ni sebab [00:02:16.340 – 00:02:18.320] Simply saya nak [00:02:18.320 – 00:02:20.700] Biar nampak visual, tapi sebenarnya [00:02:20.700 – 00:02:22.180] Apa yang kita buat adalah [00:02:22.180 – 00:02:24.480] Simulation konsep [00:02:24.480 – 00:02:25.060] Template ni [00:02:25.060 – 00:02:27.780] USB Lagu Raya, tengok sama tak? [00:02:29.800 – 00:02:30.860] USB Lagu Raya [00:02:30.860 – 00:02:31.220] Nampak? [00:02:31.300 – 00:02:32.000] Ni customer send [00:02:32.000 – 00:02:33.120] Awak kena bayangkan [00:02:33.120 – 00:02:33.840] Yang belah kiri ni [00:02:33.840 – 00:02:34.260] Customer [00:02:34.260 – 00:02:36.420] Maksudnya customer tengah send ayat macam ni [00:02:36.420 – 00:02:38.260] Salam saya Hanif [00:02:38.260 – 00:02:39.280] Dari HQ My Raya [00:02:39.280 – 00:02:40.080] Maksudnya [00:02:40.080 – 00:02:41.620] Kita tengah reply kat sini [00:02:41.620 – 00:02:42.960] Ini kita punya reply [00:02:42.960 – 00:02:44.340] Dan yang atas ni [00:02:44.340 – 00:02:45.780] Kena biar kosong tau [00:02:45.780 – 00:02:47.340] Sebab satu baris ni [00:02:47.340 – 00:02:48.200] Dia samalah [00:02:48.200 – 00:02:49.520] Macam awak tengok kat WhatsApp [00:02:49.520 – 00:02:50.840] Mana ada kita send kat sini [00:02:50.840 – 00:02:51.880] Kita send kat bawah [00:02:51.880 – 00:02:52.460] Bubble tu [00:02:52.460 – 00:02:54.540] So ini kita panggil sebagai [00:02:54.540 – 00:02:55.420] Bubble [00:02:56.140 – 00:02:57.180] Saya tak tahu [00:02:57.180 – 00:02:58.000] WhatsApp panggilnya [00:02:58.000 – 00:02:58.720] Benalah ni apa [00:02:58.720 – 00:03:00.540] Tapi saya panggil satu bubble lah [00:03:00.540 – 00:03:01.160] Satu macam [00:03:02.500 – 00:03:03.140] Blup [00:03:03.140 – 00:03:04.060] Satu chat [00:03:04.060 – 00:03:05.740] Satu bubble lah [00:03:05.740 – 00:03:07.340] Ni satu bubble [00:03:07.340 – 00:03:08.780] Ni dua bubble [00:03:08.780 – 00:03:09.600] Tiga bubble [00:03:09.600 – 00:03:10.240] Empat bubble [00:03:10.240 – 00:03:11.040] Macam tu lah [00:03:11.040 – 00:03:12.500] Macam ni USB Lagu Raya [00:03:12.500 – 00:03:13.580] Kita reply tiga bubble [00:03:13.580 – 00:03:14.260] Satu bubble [00:03:14.260 – 00:03:14.820] Dua bubble [00:03:14.820 – 00:03:15.480] Tiga bubble [00:03:15.480 – 00:03:17.480] Lepas tu customer response satu bubble [00:03:17.480 – 00:03:18.520] Kita pula [00:03:18.520 – 00:03:18.940] Blup [00:03:18.940 – 00:03:19.440] Blup [00:03:19.440 – 00:03:19.900] Blup [00:03:19.900 – 00:03:20.320] Blup [00:03:20.320 – 00:03:20.880] Haa bubble [00:03:20.880 – 00:03:21.400] Empat bubble [00:03:21.400 – 00:03:23.560] So samalah konsep bubble ni [00:03:23.560 – 00:03:25.020] Yang kita cuba replicate dekat sini [00:03:25.020 – 00:03:26.300] Ini satu bubble [00:03:26.300 – 00:03:28.060] Ini satu bubble pula [00:03:28.060 – 00:03:28.480] So [00:03:28.480 – 00:03:29.980] Pastikan sebelah ni kosong [00:03:29.980 – 00:03:31.200] Yang ni pun kosong [00:03:31.200 – 00:03:32.300] Dia memang macam ni [00:03:32.300 – 00:03:34.080] Kena tiru macam ni [00:03:34.080 – 00:03:35.460] USP Lagu Raya [00:03:35.460 – 00:03:36.420] Salam saya Hanif [00:03:36.420 – 00:03:37.320] Dari HQ My Raya [00:03:37.320 – 00:03:37.960] Kita reply [00:03:37.960 – 00:03:39.700] Kami ada 2 jenis package [00:03:39.700 – 00:03:40.320] RM59 [00:03:40.320 – 00:03:41.260] Package basic [00:03:41.260 – 00:03:42.840] Zaman 90-an [00:03:42.840 – 00:03:43.300] 60-an [00:03:43.300 – 00:03:44.680] Package 99 [00:03:44.680 – 00:03:45.640] Package complete [00:03:45.640 – 00:03:46.680] 10 lagu hit [00:03:46.680 – 00:03:47.720] Zaman 60-an [00:03:47.720 – 00:03:48.140] 90-an [00:03:48.140 – 00:03:48.820] 3 jam [00:03:48.820 – 00:03:49.720] So [00:03:49.720 – 00:03:50.640] Kalau awak tengok [00:03:50.640 – 00:03:51.360] Sama tak? [00:03:51.620 – 00:03:52.220] Sama kan? [00:03:52.460 – 00:03:53.760] So kita tengah duplicate benda ni [00:03:53.760 – 00:03:54.620] Dan [00:03:54.620 – 00:03:55.240] Ini [00:03:55.240 – 00:03:56.560] Dia macam simulation [00:03:56.560 – 00:03:58.360] Kurang sejam biasanya [00:03:58.360 – 00:03:59.200] Kita pun reply [00:03:59.840 – 00:04:00.780] Okay lah macam tu [00:04:00.780 – 00:04:01.920] Ambil package basic pun dah okay [00:04:01.920 – 00:04:03.140] Lagu kami semua high quality [00:04:03.140 – 00:04:03.540] Nampak? [00:04:03.640 – 00:04:04.200] Ini gambar [00:04:04.660 – 00:04:05.380] Gambar ni sebenarnya [00:04:05.380 – 00:04:06.540] Kalau awak besarkan dalam ni [00:04:06.540 – 00:04:07.480] Jadi dia besarlah [00:04:07.480 – 00:04:09.260] Tapi saya tak adalah nak besarkan dalam ni [00:04:09.260 – 00:04:10.220] Saya riset sebab dia ikut [00:04:10.220 – 00:04:11.200] Size asal dia adalah [00:04:11.200 – 00:04:11.960] 21 [00:04:11.960 – 00:04:13.180] Nampak default dia [00:04:13.180 – 00:04:14.860] Kalau awak pandai excel [00:04:14.860 – 00:04:16.120] Awak senang faham lagi lah [00:04:16.120 – 00:04:17.700] Prefer COD atau transfer je [00:04:17.700 – 00:04:18.620] Kalau transfer online [00:04:18.620 – 00:04:20.040] Ada discount 10% [00:04:20.040 – 00:04:21.180] RM59 je [00:04:21.180 – 00:04:22.080] Boleh kalau ok puas-puas [00:04:22.080 – 00:04:22.900] Dengan family lepas ni [00:04:24.080 – 00:04:24.660] Sama tak? [00:04:25.000 – 00:04:25.720] Sama je lah kan? [00:04:26.300 – 00:04:26.800] So maksudnya [00:04:26.800 – 00:04:27.340] Benda ni adalah [00:04:27.340 – 00:04:28.060] Simulation [00:04:29.380 – 00:04:31.100] Simulation kita berborak dengan customer [00:04:31.100 – 00:04:32.440] So senang lah awak tulis kat sini [00:04:33.680 – 00:04:35.700] Dan satu benda yang awak kena tahu pula [00:04:36.320 – 00:04:37.920] Dekat part belah kiri ni [00:04:37.920 – 00:04:39.480] Ini adalah blue tip point [00:04:39.480 – 00:04:40.080] Okay [00:04:40.080 – 00:04:42.000] Blue tip point ni maksudnya apa? [00:04:42.240 – 00:04:45.580] Dekat mana yang kita bakal kena blue tip dengan customer [00:04:46.480 – 00:04:48.860] Ini kan skrip customer dari syurga [00:04:48.860 – 00:04:51.980] Dekat mana yang kita akan kena blue tip [00:04:52.800 – 00:04:54.240] Takkanlah kena blue tip dekat sini [00:04:54.240 – 00:04:55.960] Ini kita yang tengah send tak habis send lagi [00:04:55.960 – 00:04:56.980] Lepas tu kat sini [00:04:56.980 – 00:04:59.000] Haa kat sini lah kita kena sidai [00:04:59.000 – 00:05:00.520] Buatnya customer tak reply [00:05:00.520 – 00:05:01.560] Haa macam ni [00:05:01.560 – 00:05:02.740] Saya delete [00:05:02.740 – 00:05:03.500] Dia tak reply [00:05:03.500 – 00:05:04.720] Ini kena sidai nanti [00:05:04.720 – 00:05:07.560] Sebab tu dekat sini kita tick sebagai B1 [00:05:07.560 – 00:05:11.140] Maksudnya point pertama yang kita boleh kena sidai [00:05:11.680 – 00:05:13.900] Kalau macam tu ambil package basic pun dah ok [00:05:13.900 – 00:05:15.160] Lagu kami semua high quality [00:05:15.800 – 00:05:17.440] Prefer CO2 atau customer online ya [00:05:17.440 – 00:05:18.940] Kalau customer online ada karaoke puas-puas [00:05:18.940 – 00:05:19.400] Nampak [00:05:19.400 – 00:05:21.000] So ayat seterusnya [00:05:21.720 – 00:05:23.040] Lepas tu dekat sini pula [00:05:23.040 – 00:05:24.560] Bluetick point yang kedua [00:05:24.560 – 00:05:26.700] Boleh jadi yang ni customer reply [00:05:26.700 – 00:05:28.280] Yang ni pula dia tak reply [00:05:29.300 – 00:05:30.620] So itu orang dah faham lah [00:05:30.620 – 00:05:32.320] Bluetick point sebab tu lah yang ni tak payahlah buat [00:05:32.320 – 00:05:34.600] Bluetick point ni bukan ini kita yang respond [00:05:34.600 – 00:05:35.940] Tak payahlah bluetick mana kejadian [00:05:35.940 – 00:05:37.220] Kita nak bluetick diri kita sendiri [00:05:37.780 – 00:05:39.400] Customer yang bluetick so dekat sini [00:05:39.400 – 00:05:42.240] So kita dah reply tu tiba customer tak reply pula kat sini [00:05:42.240 – 00:05:44.260] So dekat setiap bluetick point ni [00:05:44.260 – 00:05:45.580] Kita nak masukkan siap-siap [00:05:46.420 – 00:05:47.600] So kalau tengok kat sini [00:05:47.600 – 00:05:49.300] Berapa part dia boleh sidang kita [00:05:49.300 – 00:05:51.460] Saya kira kalau ikut daripada conversation ni [00:05:51.460 – 00:05:52.860] Ada 5 point [00:05:53.680 – 00:05:55.280] Yang customer boleh sidang kita [00:05:56.180 – 00:05:57.360] Pertama adalah di mana [00:05:58.560 – 00:06:00.100] Reply pertama, dia reply tak? [00:06:00.480 – 00:06:01.160] Ni point pertama [00:06:01.160 – 00:06:03.920] Reply kedua, dia tanya pasal transfer [00:06:04.560 – 00:06:05.600] Kalau dia reply [00:06:05.600 – 00:06:06.980] Okay, ketiga [00:06:08.100 – 00:06:09.440] Lepas kita dah bagi bank account [00:06:09.440 – 00:06:10.580] Dia sidai ke dia reply? [00:06:10.920 – 00:06:11.700] Oh, dia reply [00:06:12.660 – 00:06:13.620] Lepas kita dah [00:06:14.380 – 00:06:16.440] Ni, macam mana? Dia hantar tak gambar resip? [00:06:17.140 – 00:06:17.760] Boleh hantar [00:06:18.260 – 00:06:20.280] Lepas tu, minta nama alamat [00:06:20.280 – 00:06:21.800] Kadang-kadang ni pun, dia dah bayar [00:06:21.800 – 00:06:23.300] Tapi tak bagi nama alamat pula dah [00:06:23.820 – 00:06:24.800] So, dia bagi [00:06:24.800 – 00:06:26.080] So, ada 5 point [00:06:26.080 – 00:06:28.880] So, kenapa kita nak siap-siap save [00:06:28.880 – 00:06:32.080] Point B1, B2, B3, B4, B5 ni [00:06:32.740 – 00:06:34.820] Sebab di bahagian tab [00:06:34.820 – 00:06:36.380] Blue tick point [00:06:36.380 – 00:06:37.640] Tengok, saya punya mouse [00:06:38.500 – 00:06:39.460] 3, 2, 1 [00:06:39.460 – 00:06:41.220] Saya klik pada blue tick point [00:06:41.220 – 00:06:42.000] Saya klik [00:06:42.700 – 00:06:45.000] Dekat sini lah kita akan masukkan ayat tu [00:06:45.620 – 00:06:47.780] Haa, nampak bijak tak template ni [00:06:47.780 – 00:06:50.100] Dekat sini lah kita akan masukkan [00:06:50.700 – 00:06:52.220] Dekat mana kita kena sidai [00:06:52.220 – 00:06:53.700] Dekat sini kan [00:06:53.700 – 00:06:54.920] Kita tanya soalan ni [00:06:54.920 – 00:06:55.620] Lepas tu dia tak reply [00:06:55.620 – 00:06:57.200] So kita masukkan ayat ni [00:06:57.200 – 00:06:57.720] Bayangkan customer [00:06:57.720 – 00:06:58.600] Dia tak reply macam ni lah [00:06:58.600 – 00:06:59.480] Dia kosong [00:06:59.480 – 00:07:00.960] So saya akan copy ayat ni [00:07:00.960 – 00:07:01.780] Saya akan masukkan [00:07:01.780 – 00:07:02.620] Dekat blue tick point ni [00:07:02.620 – 00:07:03.640] Inilah B1 [00:07:03.640 – 00:07:04.500] Blue tick point pertama [00:07:04.500 – 00:07:05.240] Saya akan paste dia [00:07:06.340 – 00:07:06.780] So [00:07:06.780 – 00:07:08.000] Ini adalah saya punya [00:07:08.000 – 00:07:08.980] Day kosong [00:07:10.360 – 00:07:11.180] Masa ni katalah [00:07:11.180 – 00:07:12.280] Dia sida saya pagi [00:07:12.280 – 00:07:13.980] So saya nak follow up dia apa pula [00:07:13.980 – 00:07:15.560] Inilah ayat first follow up kita [00:07:16.040 – 00:07:17.040] Ini adalah code [00:07:17.040 – 00:07:17.840] Yang kita nak save nanti [00:07:17.840 – 00:07:18.560] Dalam quick reply [00:07:19.280 – 00:07:20.420] Code apa nak save [00:07:20.420 – 00:07:21.340] Sebab awak kena tahu [00:07:21.340 – 00:07:22.620] Dalam quick reply [00:07:22.620 – 00:07:23.840] WhatsApp business [00:07:23.840 – 00:07:26.040] Hanya boleh menyimpan [00:07:26.040 – 00:07:28.360] 50 ayat sahaja [00:07:28.360 – 00:07:29.620] Quick reply sahaja [00:07:29.620 – 00:07:31.660] So, limited [00:07:31.660 – 00:07:33.600] Tak adalah awak nak kena buat sampai 10 [00:07:33.600 – 00:07:35.280] Ini kita letak je lah optional [00:07:35.280 – 00:07:36.260] Mungkin awak buat [00:07:36.260 – 00:07:38.620] Kalau dia sidai soalan kita ni [00:07:38.620 – 00:07:39.360] Apa kita nak cakap? [00:07:40.400 – 00:07:41.760] Kampung yang mana tuan? [00:07:41.880 – 00:07:42.740] Jauh tak daripada KL? [00:07:43.680 – 00:07:44.500] Dia sidai lagi? [00:07:46.380 – 00:07:47.420] Tanya pula seterusnya [00:07:51.200 – 00:07:52.320] Infotainment kereta [00:07:52.320 – 00:07:53.160] Jenis apa ya [00:07:53.160 – 00:07:54.400] Ada pakai USB tak [00:07:55.840 – 00:07:56.680] Kereta punya [00:07:57.940 – 00:07:59.800] Audio player pakai USB ke [00:07:59.800 – 00:08:00.540] Pakai CD ya [00:08:01.240 – 00:08:01.720] Mungkin [00:08:02.600 – 00:08:04.340] So kita tak ada lah paksa dia beli [00:08:04.340 – 00:08:06.080] Kita buat ayat-ayat yang kita dah stand by [00:08:06.080 – 00:08:07.480] So mungkin yang ni [00:08:07.480 – 00:08:09.400] Kita follow up dia pada hari kedua [00:08:10.440 – 00:08:11.880] Contohnya ni hari kedua tak logik [00:08:11.880 – 00:08:13.520] Mungkin hari yang sama kita tanya pula [00:08:15.180 – 00:08:15.660] Kampung [00:08:16.180 – 00:08:17.180] Area mana ya [00:08:19.290 – 00:08:19.910] Jauh tak [00:08:21.830 – 00:08:22.310] Contohnya [00:08:23.370 – 00:08:25.010] Ataupun hari yang keesokannya [00:08:25.010 – 00:08:25.550] Kita tanya pula [00:08:28.010 – 00:08:28.970] Audio kereta [00:08:29.870 – 00:08:31.110] Kita bagi salam pula [00:08:31.910 – 00:08:32.390] Salam [00:08:33.210 – 00:08:34.170] Audio kereta [00:08:35.830 – 00:08:37.370] Pakai jenis CD [00:08:38.170 – 00:08:39.510] Atau guna USB [00:08:46.780 – 00:08:47.260] So [00:08:47.860 – 00:08:49.260] Mungkin saya nak follow up dia [00:08:49.260 – 00:08:50.660] Kalau pagi saya follow up malam [00:08:50.660 – 00:08:52.320] Yang ni pula mungkin saya nak try petang pula [00:08:52.320 – 00:08:54.500] So kita pun stand by ayat ni [00:08:55.160 – 00:08:56.200] Itulah kelebihan dia [00:08:56.200 – 00:08:57.500] So blue tip point satu [00:08:58.500 – 00:08:59.740] Untuk situasi pertama [00:08:59.740 – 00:09:00.440] Dekat sini [00:09:01.180 – 00:09:02.480] Kalau ada C-Dice dekat sini [00:09:03.240 – 00:09:04.620] Kan? Biasa dah lama tak? [00:09:05.760 – 00:09:06.460] Biasa lama [00:09:06.460 – 00:09:07.260] Lama juga [00:09:09.080 – 00:09:09.920] Lebih sejam [00:09:12.690 – 00:09:14.750] Kalau dia reply ok lah, tapi kalau dia tak reply [00:09:14.750 – 00:09:16.470] So, kita standby B1 [00:09:16.470 – 00:09:18.670] Ini pula B2, so B2 dekat mana? [00:09:19.130 – 00:09:20.370] B2 dekat sini lah B2 [00:09:21.350 – 00:09:23.210] B3 dekat sini, B4 dekat sini [00:09:23.210 – 00:09:24.770] Nampak? So, saya dah buat [00:09:24.770 – 00:09:26.830] Benda ni, awak tinggal nak masukkan [00:09:26.830 – 00:09:28.810] Sahaja, sampailah ada [00:09:28.810 – 00:09:30.630] lebih 10, nak pakai semua pun [00:09:30.630 – 00:09:32.490] boleh pakai, tak nak pakai pun tak ada masalah [00:09:32.490 – 00:09:34.950] sebab apa, quick reply ni limit 50 sahaja [00:09:35.670 – 00:09:37.010] so sekarang ni awak dah faham [00:09:37.010 – 00:09:39.130] maksud pertama, blue tick point [00:09:39.130 – 00:09:40.710] dan awak dah faham juga [00:09:41.290 – 00:09:42.910] kenapa kita buat simulation ni [00:09:42.910 – 00:09:45.230] ini adalah mewakili [00:09:46.310 – 00:09:47.270] conversation sebenar [00:09:48.470 – 00:09:50.930] ok, next pula, kita dah settle part ni [00:09:50.930 – 00:09:52.870] kita pergi pula pada face ni [00:09:52.870 – 00:09:54.610] ok, fasa ni sebenarnya [00:09:54.610 – 00:09:56.750] kalau tekan, dia ada [00:09:56.750 – 00:09:59.010] Empat, info, trust, offer, urgency [00:09:59.010 – 00:10:01.470] Ini adalah based on yang kita belajar [00:10:02.790 – 00:10:03.270] Dalam [00:10:03.270 – 00:10:04.030] Kelas [00:10:04.570 – 00:10:06.370] Kelas mana pula? Dalam video [00:10:07.230 – 00:10:08.430] Okay, sekejap kan saya tunjuk [00:10:09.930 – 00:10:11.410] Wah, dia banyak sangat slide ni [00:10:11.410 – 00:10:15.780] Okay, kan ada empat fasa [00:10:15.780 – 00:10:17.840] Pertama tak? Kalau awak ingat balik, fasa-fasa ni [00:10:18.340 – 00:10:19.300] Fasa pertama [00:10:19.300 – 00:10:21.260] Fasa kedua, fasa ketiga [00:10:21.260 – 00:10:22.400] Ini untuk style direct [00:10:22.400 – 00:10:24.720] Kalau style consult pula, dia ada empat fasa [00:10:25.820 – 00:10:26.780] Style consultation [00:10:26.780 – 00:10:28.440] Dia ada empat fasa [00:10:28.440 – 00:10:30.920] Pasal intro, pasal trust, pasal offer [00:10:30.920 – 00:10:33.120] Pasal urgency, so yang ni yang saya nak [00:10:33.120 – 00:10:34.880] Awak pilih, at least awak aware [00:10:34.880 – 00:10:37.120] Oh ni intro, so kalau intro [00:10:37.120 – 00:10:38.800] Janganlah terus nak minta payment [00:10:38.800 – 00:10:40.900] Kan, so awak nampak [00:10:40.900 – 00:10:42.760] Kat sini, yang kita tengah reply ni [00:10:42.760 – 00:10:44.180] Untuk situasi pasal intro [00:10:44.180 – 00:10:46.760] Yang ni pula trust, trust, trust, trust [00:10:46.760 – 00:10:48.340] Yang ni pula offer, offer [00:10:48.340 – 00:10:49.880] Yang ni pula urgency, urgency [00:10:49.880 – 00:10:52.420] Dia biasa urgency yang lama, sebab [00:10:52.420 – 00:10:54.160] Kadang-kadang dia dah trust lah [00:10:55.080 – 00:10:56.740] Offer pun dah campak, tapi dia [00:10:56.740 – 00:10:57.760] Lambat-lambatkan payment [00:10:57.760 – 00:10:58.960] So urgency ni biasanya [00:10:58.960 – 00:10:59.940] Selagi mana tak settle [00:10:59.940 – 00:11:01.140] Mungkin kat bawah ni [00:11:01.140 – 00:11:02.400] Kita masuk balik element trust [00:11:02.400 – 00:11:03.920] Sebab kita rasakan semua tak percaya [00:11:03.920 – 00:11:04.580] Boleh jadi juga [00:11:04.580 – 00:11:06.140] So awak design lah [00:11:07.020 – 00:11:08.500] So kalau awak nak delete ni pun boleh [00:11:08.500 – 00:11:09.760] Awak boleh je [00:11:09.760 – 00:11:10.900] Tekan select kat sini [00:11:10.900 – 00:11:11.960] Tekannya delete [00:11:11.960 – 00:11:12.760] Dia tak hilang [00:11:12.760 – 00:11:16.660] So kita ada element [00:11:16.660 – 00:11:17.780] Face kat sini [00:11:17.780 – 00:11:19.720] Oh sambil tu saya lupa nak beritahu [00:11:20.200 – 00:11:21.760] Bila awak nak isi benda ni [00:11:22.920 – 00:11:24.620] Macam mana nak buat dia ada space [00:11:25.720 – 00:11:27.180] Kadang-kadang bila kita tulis [00:11:27.180 – 00:11:28.280] Contoh lah saya tulis kat sini kan [00:11:29.120 – 00:11:30.680] Macam mana nak buat dia turun bawah [00:11:30.680 – 00:11:33.740] Kan dia auto turun bawah [00:11:33.740 – 00:11:35.160] Tapi saya nak dia turun bawah sendiri [00:11:35.160 – 00:11:37.220] Cara ni adalah awak kena tekan [00:11:37.220 – 00:11:38.600] Button shift enter [00:11:39.280 – 00:11:40.560] Saya pakai Macbook ni [00:11:40.560 – 00:11:41.700] Kalau Windows tak sure [00:11:41.700 – 00:11:44.180] Contoh saya tekan shift tekan enter [00:11:44.180 – 00:11:46.420] Eh shift pula bukan shift [00:11:46.420 – 00:11:46.920] Command [00:11:48.640 – 00:11:49.720] Command enter [00:11:50.380 – 00:11:52.080] Tengok saya hold command [00:11:53.420 – 00:11:54.100] Kalau [00:11:54.980 – 00:11:56.000] Control lah kan [00:11:56.000 – 00:11:57.940] Kalau window control [00:11:57.940 – 00:11:58.660] Tekan control [00:11:58.660 – 00:11:59.280] Lepas tu tekan [00:11:59.280 – 00:12:00.220] Enter tu [00:12:00.220 – 00:12:00.920] Return [00:12:00.920 – 00:12:01.740] Kalau Macbook ni [00:12:01.740 – 00:12:02.680] Command tekan return [00:12:02.680 – 00:12:04.020] Nampak dia boleh ke bawah [00:12:04.020 – 00:12:05.420] So barulah awak boleh design [00:12:05.420 – 00:12:06.540] Apa benda [00:12:06.540 – 00:12:07.440] Lepas tu tekan command [00:12:07.440 – 00:12:07.820] Enter [00:12:07.820 – 00:12:09.640] Barulah jadi cantik [00:12:09.640 – 00:12:10.740] So kita boleh nak [00:12:10.740 – 00:12:11.800] Buat dia sebiji [00:12:11.800 – 00:12:14.000] Macam dalam WhatsApp [00:12:15.200 – 00:12:16.420] Katakanlah awak punya ni [00:12:16.420 – 00:12:17.240] Terlebih pula dah [00:12:17.240 – 00:12:18.340] Ni contohnya [00:12:18.340 – 00:12:20.120] Awak punya ni [00:12:20.120 – 00:12:21.020] Sepatutnya [00:12:21.020 – 00:12:22.140] Dia dalam satu kotak [00:12:22.140 – 00:12:23.480] Sekali dia terlajak ke kanan [00:12:23.480 – 00:12:25.480] Ini ilmu basic spreadsheet [00:12:25.480 – 00:12:26.060] Sebenarnya kat sini [00:12:26.060 – 00:12:27.060] Nampak ni [00:12:27.060 – 00:12:28.320] Yang ni untuk biar dia overflow [00:12:28.320 – 00:12:28.960] Dia terlajak [00:12:28.960 – 00:12:30.360] Nampak dia terbilang [00:12:30.360 – 00:12:31.020] Eh mana tu [00:12:31.020 – 00:12:32.020] Oh dia hilang pula dah [00:12:32.540 – 00:12:33.880] So kalau awak nak pastikan [00:12:33.880 – 00:12:35.760] Dia melekat dalam satu kotak [00:12:35.760 – 00:12:36.860] Awak kena select [00:12:36.860 – 00:12:38.760] Awak kena pilih yang ni [00:12:38.760 – 00:12:39.300] Wrap [00:12:40.200 – 00:12:41.060] Sebab kadang-kadang [00:12:41.060 – 00:12:42.500] Kita copy paste-copy paste ni [00:12:42.500 – 00:12:44.340] Kadang-kadang kita tersalah [00:12:44.340 – 00:12:45.580] Format dia jadi lari [00:12:46.280 – 00:12:48.100] So itu pun benda yang awak nak kena tahu juga [00:12:48.100 – 00:12:48.600] Okay [00:12:48.600 – 00:12:49.820] So FASA dah settle [00:12:50.640 – 00:12:52.000] Bloated point dah settle [00:12:52.000 – 00:12:53.660] Next pula adalah code [00:12:53.660 – 00:12:54.240] Ni code apa? [00:12:54.440 – 00:12:55.260] Ini adalah code [00:12:55.260 – 00:12:57.840] Yang awak nak save dalam quick reply [00:12:57.840 – 00:12:59.420] Ni ayat ni [00:12:59.420 – 00:13:01.000] Sebab itulah kita buat simulation ni [00:13:01.000 – 00:13:02.860] Ni nak save sebagai apa? [00:13:03.020 – 00:13:04.900] Takkan nak save sebagai ayat intro [00:13:06.420 – 00:13:07.160] Tau kan? [00:13:07.320 – 00:13:07.700] Quick reply [00:13:08.520 – 00:13:09.960] Dekat dalam whatsapp awak [00:13:09.960 – 00:13:12.380] Kalau kita tengok dalam whatsapp [00:13:13.060 – 00:13:14.320] Saya buka slide [00:13:15.540 – 00:13:17.180] Kita boleh install [00:13:18.260 – 00:13:20.460] Whatsapp Business dan gunakan fungsi [00:13:20.460 – 00:13:21.040] Quick Reply [00:13:21.040 – 00:13:23.780] Quick Reply ni kita boleh save shortcut [00:13:23.780 – 00:13:25.760] Dan apa ayat kita, kita boleh attach [00:13:25.760 – 00:13:27.760] Video ataupun gambar [00:13:29.000 – 00:13:30.560] So caranya simple [00:13:30.560 – 00:13:32.440] Awak pergi dekat 3 titik tu [00:13:32.440 – 00:13:34.120] Tekan Business Tools [00:13:34.120 – 00:13:36.440] Quick Reply, tekan button plus [00:13:36.440 – 00:13:37.740] Masukkan, macam ni nampak [00:13:37.740 – 00:13:40.220] So bila awak masukkan benda ni guys [00:13:40.220 – 00:13:42.520] Awak kena masukkan shortcut [00:13:43.480 – 00:13:44.860] Dan ayat tu [00:13:44.860 – 00:13:46.100] Shortcut ni bukannya [00:13:46.100 – 00:13:47.120] Customer nampak [00:13:47.120 – 00:13:47.980] Awak sorang je dia tahu [00:13:47.980 – 00:13:49.260] Tujuan shortcut ni [00:13:49.260 – 00:13:50.340] Awak nak panggil dia [00:13:51.600 – 00:13:52.960] Awak buat slash [00:13:52.960 – 00:13:54.580] Lepas tu apa shortcut [00:13:54.580 – 00:13:55.460] Yang awak nak gunakan [00:13:55.460 – 00:13:56.280] Untuk panggil [00:13:56.280 – 00:13:56.940] Ataupun [00:13:58.120 – 00:13:58.920] Masukkan ayat [00:13:58.920 – 00:13:59.620] Yang awak dah save tu [00:13:59.620 – 00:14:00.520] So short [00:14:00.520 – 00:14:01.380] Short code [00:14:01.380 – 00:14:02.400] Short code ke short code [00:14:02.400 – 00:14:03.340] Short code ni lah [00:14:03.340 – 00:14:04.180] Yang kita nak save [00:14:04.180 – 00:14:04.860] Sebab tu lah [00:14:04.860 – 00:14:05.660] Saya dah ajar awak [00:14:06.360 – 00:14:07.160] Ini adalah [00:14:07.160 – 00:14:07.860] Code [00:14:07.860 – 00:14:08.860] Dalam shortcut [00:14:09.640 – 00:14:10.900] Short cut code [00:14:10.900 – 00:14:12.560] Lebih bagus nama dia ni [00:14:12.560 – 00:14:13.200] Short cut [00:14:13.200 – 00:14:13.980] Code [00:14:13.980 – 00:14:15.000] So save lah [00:14:15.000 – 00:14:15.760] Sebagai I satu [00:14:15.760 – 00:14:17.380] Sebab apa nak save I1 [00:14:17.380 – 00:14:18.940] Bila awak klik je I [00:14:18.940 – 00:14:19.860] Keluar [00:14:20.560 – 00:14:21.880] Semua nombor 1 [00:14:21.880 – 00:14:22.380] 2 [00:14:22.380 – 00:14:22.880] 3 [00:14:23.500 – 00:14:24.940] Saya sampai sebelum tim saya [00:14:24.940 – 00:14:25.620] Saya hafal [00:14:25.620 – 00:14:26.320] I1 apa [00:14:26.940 – 00:14:27.960] I1 adalah [00:14:27.960 – 00:14:28.860] I2 apa [00:14:28.860 – 00:14:29.640] I2 [00:14:29.640 – 00:14:30.640] Dia kena hafal [00:14:30.640 – 00:14:31.580] Kalau awak tak hafal [00:14:31.580 – 00:14:32.340] Code name ni [00:14:32.340 – 00:14:33.660] Awak tak tahu skrip awak kat mana [00:14:35.040 – 00:14:36.300] Ibaratnya ada seorang ni [00:14:36.300 – 00:14:37.980] Dia ada pisau [00:14:37.980 – 00:14:39.700] Pisau dia semua lawa-lawat tergajam [00:14:39.700 – 00:14:40.780] Dia boleh muasak [00:14:40.780 – 00:14:42.420] Tapi pisau tak tahu simpan kat mana [00:14:42.420 – 00:14:43.980] Sama macam code [00:14:43.980 – 00:14:45.520] Kalau awak tak hafal [00:14:45.520 – 00:14:48.040] Code T2 untuk apa [00:14:48.740 – 00:14:50.100] Sebenarnya T2 gambar [00:14:50.100 – 00:14:50.860] Tapi awak tak ingat [00:14:50.860 – 00:14:51.440] Oh lah [00:14:51.440 – 00:14:53.580] Aku patut hantar gambar lah [00:14:53.580 – 00:14:55.500] Tapi gambar ni aku share itu apa eh [00:14:55.500 – 00:14:57.060] Haa T2 [00:14:57.060 – 00:14:58.460] So waktu ni kan hafal juga [00:14:58.460 – 00:14:59.500] So waktu dah [00:14:59.500 – 00:15:01.220] Bagus juga WhatsApp ni dia buat [00:15:01.220 – 00:15:03.920] Quick reply ni maksimum 50% sahaja [00:15:03.920 – 00:15:05.800] So dah perasan eh [00:15:05.800 – 00:15:06.720] I untuk intro [00:15:06.720 – 00:15:08.060] T untuk trust [00:15:08.060 – 00:15:09.080] O untuk offer [00:15:09.080 – 00:15:10.680] U untuk urgency [00:15:10.680 – 00:15:12.140] So boleh simpan [00:15:12.140 – 00:15:13.080] Dan tak nak lebih 9 [00:15:13.080 – 00:15:14.560] Kalau 10 [00:15:15.440 – 00:15:16.560] 9 maksimum eh [00:15:16.560 – 00:15:17.760] 10 dah jadi [00:15:17.760 – 00:15:18.380] I [00:15:18.380 – 00:15:19.200] 1 kosong [00:15:19.200 – 00:15:20.000] nanti confused lah [00:15:20.000 – 00:15:20.520] dengan I 1 [00:15:20.520 – 00:15:21.840] kita nak ada unique [00:15:21.840 – 00:15:23.200] so that's why [00:15:23.200 – 00:15:23.940] code ni awak buat [00:15:23.940 – 00:15:24.700] simple simple macam ni lah [00:15:24.700 – 00:15:25.400] sebab tu penting [00:15:25.400 – 00:15:26.220] untuk face ni [00:15:26.220 – 00:15:26.820] so that awak boleh [00:15:26.820 – 00:15:27.820] save code yang betul [00:15:28.360 – 00:15:29.300] dan code ni [00:15:29.300 – 00:15:30.840] nanti senang awak nak panggil dia [00:15:31.680 – 00:15:32.500] contoh macam ni [00:15:32.500 – 00:15:33.120] awak type je [00:15:33.120 – 00:15:33.500] code [00:15:33.500 – 00:15:35.160] so itulah function [00:15:35.160 – 00:15:36.560] kita ada code kat situ [00:15:36.560 – 00:15:38.400] code itu tujuan dia [00:15:38.400 – 00:15:39.040] untuk kita [00:15:39.040 – 00:15:40.240] gunakan waktu [00:15:40.240 – 00:15:41.080] nak closing customer [00:15:42.380 – 00:15:43.700] ok next pula adalah [00:15:43.700 – 00:15:45.800] reply strategi. Okay, reply strategi ni sebenarnya optional. [00:15:46.280 – 00:15:47.440] Awak nak guna boleh, tak nak guna boleh. [00:15:47.900 – 00:15:49.540] Resumahnya saya bagikan segala [00:15:50.320 – 00:15:51.820] potensi item yang awak boleh reply. [00:15:52.200 – 00:15:53.880] Kalau awak nak tambah, awak tekan [00:15:53.880 – 00:15:55.940] je button bengsel ni, awak tambah je lagi manual. [00:15:56.280 – 00:15:57.880] Contoh lah, awak nak tambah kat sini. [00:15:58.540 – 00:15:59.500] Awak nak tambah [00:16:02.180 – 00:16:03.620] contohnya, awak tambah [00:16:04.220 – 00:16:04.660] sigil [00:16:05.760 – 00:16:06.200] KKM. [00:16:07.280 – 00:16:09.480] Awak tambah je. Tekan done, [00:16:09.940 – 00:16:10.860] tekan apply to all. [00:16:11.740 – 00:16:12.600] Pun boleh [00:16:12.600 – 00:16:14.940] So katalah dekat part media trust ni [00:16:14.940 – 00:16:16.140] Awak boleh pilih dekat sini [00:16:16.780 – 00:16:18.920] Tick pada sigil KKM [00:16:19.480 – 00:16:20.040] Nampak? [00:16:20.580 – 00:16:21.440] So point dia guys [00:16:21.440 – 00:16:25.280] Awak kena masukkan apakah senjata reply awak [00:16:25.280 – 00:16:26.620] Awak boleh [00:16:26.620 – 00:16:28.400] Dia kalau awak update kat mana-mana [00:16:28.400 – 00:16:30.100] Dia akan auto update kat semua tempat [00:16:30.100 – 00:16:31.000] So awak boleh pilih je [00:16:31.000 – 00:16:32.080] Tekan dekat pencil ni [00:16:32.080 – 00:16:33.060] Update je [00:16:33.060 – 00:16:34.100] Macam ni saya dah masukkan [00:16:34.100 – 00:16:35.380] Kalau awak tak suka ni boleh delete [00:16:35.380 – 00:16:36.340] Boleh buah-buah dia [00:16:36.340 – 00:16:38.260] So at least bila awak nak reply [00:16:38.260 – 00:16:39.240] Awak ada idea [00:16:39.240 – 00:16:40.980] Aku nak reply apa kat sini [00:16:40.980 – 00:16:43.160] Itu maksudnya reply strategi [00:16:43.160 – 00:16:45.780] Awak boleh select multiple answer [00:16:45.780 – 00:16:47.240] Contoh macam ni select [00:16:48.080 – 00:16:50.020] Select, select, select [00:16:50.800 – 00:16:51.780] Katalah nak delete [00:16:51.780 – 00:16:52.840] Tekan je [00:16:53.440 – 00:16:55.320] Contoh saya select bendah lah ni [00:16:55.320 – 00:16:57.320] Tekan bendah lah ni, tekan je delete [00:16:57.900 – 00:16:58.900] Alamak tak jadi pula [00:16:59.600 – 00:17:01.620] Select macam ni, tekan je delete [00:17:01.620 – 00:17:02.480] Dia tak hilang [00:17:02.480 – 00:17:04.720] Contoh lah saya select semua [00:17:04.720 – 00:17:06.180] Saya boleh juga delete kat atas ni [00:17:07.080 – 00:17:08.140] Saya delete je semua [00:17:08.740 – 00:17:09.540] Tekan enter [00:17:09.540 – 00:17:10.540] Pun boleh juga [00:17:10.540 – 00:17:11.140] Dia tak hilang [00:17:11.140 – 00:17:11.900] Okay [00:17:11.900 – 00:17:13.060] So itulah tujuan dia [00:17:13.060 – 00:17:14.880] Next pula kita ada extra note [00:17:14.880 – 00:17:15.720] Extra note ni awak [00:17:15.720 – 00:17:17.040] Nama pun extra [00:17:18.200 – 00:17:19.660] Tak sure lah [00:17:19.660 – 00:17:20.420] Customer [00:17:20.420 – 00:17:21.580] Awak tulis lah apa-apa [00:17:21.580 – 00:17:22.220] Nota kat sini [00:17:22.220 – 00:17:23.840] Ini tempat tambahan lah [00:17:24.660 – 00:17:26.120] Tempat tambahan untuk train nota [00:17:26.120 – 00:17:27.240] Jadi guys [00:17:27.240 – 00:17:29.080] Itulah cara nak guna dia [00:17:29.080 – 00:17:30.940] Saya gunakan example direct [00:17:30.940 – 00:17:32.020] Kalau tengok kat sini [00:17:32.020 – 00:17:33.600] Ni ada pula example consultation [00:17:33.600 – 00:17:34.340] Nak boleh baca [00:17:34.340 – 00:17:35.100] Ni example je [00:17:35.100 – 00:17:36.760] Kita ada example hybrid [00:17:36.760 – 00:17:38.080] Example hybrid ni [00:17:38.080 – 00:17:38.820] Untuk takut yaki [00:17:38.820 – 00:17:39.520] Jadi yang mana [00:17:39.520 – 00:17:40.020] Bawah ni [00:17:40.020 – 00:17:41.120] Fokus dia untuk call [00:17:42.360 – 00:17:43.820] Kita ada example consult [00:17:43.820 – 00:17:44.580] Jadi [00:17:45.480 – 00:17:47.200] Bila awak nak start guna ni [00:17:47.200 – 00:17:48.300] Awak kena guna [00:17:48.300 – 00:17:49.060] Blank closing [00:17:49.060 – 00:17:50.660] Kat blank closing ni [00:17:50.660 – 00:17:51.400] Saya dah tolong [00:17:51.400 – 00:17:52.480] Duplicate kan ada dua [00:17:52.480 – 00:17:53.720] Kat sinilah awak kena isi [00:17:53.720 – 00:17:55.120] Dan last [00:17:55.120 – 00:17:55.840] But not least [00:17:55.840 – 00:17:57.720] Kita ada satu lagi benda [00:17:57.720 – 00:17:58.720] Namanya rejection point [00:18:00.280 – 00:18:02.240] Di saat awak buat skrip ni [00:18:02.240 – 00:18:03.400] Mesti awak dah terfikir kan [00:18:03.400 – 00:18:04.240] Contohnya [00:18:04.240 – 00:18:05.580] Kalau customer kata [00:18:05.580 – 00:18:06.260] Kat sini [00:18:06.260 – 00:18:07.200] Dia reply apa [00:18:07.200 – 00:18:08.140] Mahal lah [00:18:08.140 – 00:18:09.520] Kita bagi harga [00:18:09.520 – 00:18:09.760] Dia kata [00:18:09.760 – 00:18:10.620] Eh mahal lah [00:18:11.280 – 00:18:13.120] Kenapa USB pun sampai harga macam ni [00:18:13.120 – 00:18:14.420] YouTube free je [00:18:15.900 – 00:18:17.020] Kita pun reply lah [00:18:17.020 – 00:18:18.160] Kalau macam tu tengok YouTube [00:18:19.580 – 00:18:20.660] Katalah dia response tu [00:18:20.660 – 00:18:21.600] So kita ambil lah ayah tu [00:18:22.500 – 00:18:23.480] Katalah dia reply [00:18:23.480 – 00:18:24.280] Mahal je [00:18:26.620 – 00:18:27.580] Bukan dekat [00:18:28.260 – 00:18:28.740] YouTube [00:18:31.810 – 00:18:32.630] Free je ke [00:18:36.580 – 00:18:37.060] So [00:18:37.060 – 00:18:37.880] Ayat ni [00:18:37.880 – 00:18:38.920] Awak boleh copy [00:18:39.520 – 00:18:40.000] Kan [00:18:40.000 – 00:18:41.640] Awak boleh masukkan dekat rejection point [00:18:41.640 – 00:18:43.400] Code name mahal [00:18:43.400 – 00:18:45.000] Apa ayat yang biasa dia reject [00:18:45.000 – 00:18:45.840] Yang ni [00:18:45.840 – 00:18:47.520] Contoh awak buat mahal [00:18:47.520 – 00:18:48.260] Dia kata apa [00:18:50.220 – 00:18:50.900] Budget [00:18:50.900 – 00:18:52.500] Saya tak cukup lah [00:18:52.500 – 00:18:55.660] So, awak masukkan lagi [00:18:56.640 – 00:18:57.800] Mahal ke apa semua [00:18:57.800 – 00:18:59.500] Dan masukkan jawapan [00:18:59.500 – 00:19:00.520] Apa nak jawab [00:19:00.520 – 00:19:01.740] Jawapan pertama [00:19:03.460 – 00:19:04.140] Betul [00:19:04.140 – 00:19:05.500] Dekat YouTube pun ada [00:19:08.460 – 00:19:09.140] YouTube [00:19:10.600 – 00:19:12.320] YouTube pun ada [00:19:13.400 – 00:19:15.660] Cuma yang ni sound quality full HD [00:19:15.660 – 00:19:16.360] Blah blah blah [00:19:17.780 – 00:19:18.580] Jawapan kedua [00:19:18.580 – 00:19:20.920] Katalah awak eh tak cukup lah 20 [00:19:20.920 – 00:19:22.640] Rupanya banyak pula rejection awak kat sini [00:19:22.640 – 00:19:25.200] Awak boleh kat sini awak pilih tekan 5 [00:19:25.200 – 00:19:27.140] Awak boleh tambah lagi 5 row [00:19:27.140 – 00:19:28.020] Masukkan 5 [00:19:28.020 – 00:19:29.260] Masukkan 10 lah eh [00:19:29.260 – 00:19:29.600] 10 [00:19:29.600 – 00:19:30.940] Add lagi row [00:19:30.940 – 00:19:32.600] Nampak dia jadi tambah 5 row [00:19:32.600 – 00:19:33.220] Ni [00:19:33.740 – 00:19:34.260] Awak [00:19:34.260 – 00:19:35.480] Copy ni [00:19:35.480 – 00:19:37.800] Copy and select panjang-panjang macam ni [00:19:37.800 – 00:19:38.900] Tekan command C [00:19:38.900 – 00:19:39.440] Control C [00:19:39.440 – 00:19:40.500] Paste je bawah ni [00:19:40.500 – 00:19:41.400] Nampak boleh paste [00:19:41.400 – 00:19:42.420] Berapa banyak awak nak [00:19:42.420 – 00:19:43.480] Ataupun awak nak select je [00:19:43.480 – 00:19:43.900] Terus [00:19:43.900 – 00:19:45.260] Awak boleh paste [00:19:45.260 – 00:19:46.260] Nampak macam tu [00:19:46.260 – 00:19:47.900] Ni kalau awak nak tambah lagi lah [00:19:47.900 – 00:19:48.760] Lepas tu [00:19:48.760 – 00:19:50.000] Untuk code ni pula [00:19:50.840 – 00:19:51.780] Code ni sebenarnya [00:19:51.780 – 00:19:52.740] Awak boleh tarik je [00:19:52.740 – 00:19:53.500] Macam ni kan [00:19:53.500 – 00:19:55.020] Dia macam satu formula [00:19:55.020 – 00:19:55.820] R1 R2 [00:19:55.820 – 00:19:57.660] Awak select dua paling atas [00:19:58.500 – 00:19:59.700] Tarik sampai bawah sekali [00:20:00.240 – 00:20:02.220] So dia akan auto bertukar [00:20:02.220 – 00:20:03.360] Nampak macam tu [00:20:03.360 – 00:20:04.700] So benda ni bukan apa [00:20:04.700 – 00:20:06.460] Bukanlah saya nak ajar sangat spreadsheet ni [00:20:06.460 – 00:20:08.820] At least awak boleh manage sendiri [00:20:08.820 – 00:20:10.240] Awak boleh ubah dia [00:20:10.240 – 00:20:11.520] Sebab ini awak punya [00:20:11.520 – 00:20:12.160] Bukan saya punya [00:20:12.160 – 00:20:13.400] Saya bagi ni [00:20:13.400 – 00:20:14.860] Untuk panduan je [00:20:14.860 – 00:20:15.840] Awak yang kena [00:20:16.620 – 00:20:18.340] Buat jadi hak milik awak sendiri [00:20:18.340 – 00:20:19.860] Awak kena custom kan dia [00:20:19.860 – 00:20:20.280] So that [00:20:20.280 – 00:20:21.460] Benda ni awak boleh forward [00:20:21.460 – 00:20:23.140] Kepada mana-mana team sale yang baru kerja [00:20:23.140 – 00:20:24.140] So kita ada [00:20:24.140 – 00:20:24.900] Dejection point [00:20:24.900 – 00:20:26.060] Kita ada blue tick point [00:20:26.660 – 00:20:28.220] Kita ada blue tick point kat sini [00:20:30.450 – 00:20:31.690] Lepas tu kita ada [00:20:31.690 – 00:20:32.630] Example hybrid [00:20:32.630 – 00:20:33.410] Example consult [00:20:33.410 – 00:20:34.050] Example direct [00:20:34.050 – 00:20:35.170] Dan blank closing [00:20:35.710 – 00:20:36.710] Macam mana nak duplicate [00:20:36.710 – 00:20:37.990] Right click kat sini [00:20:38.630 – 00:20:39.150] Duplicate [00:20:39.150 – 00:20:41.170] Contohnya kita namakan dia [00:20:46.500 – 00:20:47.140] Skrip [00:20:48.160 – 00:20:48.800] Korskrip [00:20:51.560 – 00:20:52.200] Vitamin [00:20:54.400 – 00:20:55.040] Kucing [00:20:56.080 – 00:20:56.720] X [00:20:56.720 – 00:20:58.800] 01, panjang pula [00:20:58.800 – 00:21:00.260] Takpelah, tak kisahlah [00:21:00.260 – 00:21:02.100] Sebab ni boleh scroll-scroll je nak cari [00:21:02.100 – 00:21:03.400] Sebab boleh rename dia [00:21:03.400 – 00:21:06.600] Jadi, itu sahaja guys, mudah-mudahan [00:21:06.600 – 00:21:08.140] Saya harap, semoga [00:21:08.140 – 00:21:09.700] Template yang saya buat [00:21:09.700 – 00:21:12.280] Sepenuh jiwa ni, bakal [00:21:12.280 – 00:21:14.380] Bantu awak menaikkan sale, send pada [00:21:14.380 – 00:21:16.540] Team, send pada mana-mana agent [00:21:16.540 – 00:21:19.660] Mana-mana orang yang memerlukan yang nak jual produk awak [00:21:19.660 – 00:21:21.760] Dan saya tak tahu sebenarnya ada orang ke tak [00:21:21.760 – 00:21:23.360] Yang pernah buat sedetail macam ni [00:21:23.360 – 00:21:25.880] Saya harap awak betul-betul siapkan [00:21:25.880 – 00:21:28.040] Dan sebenarnya ini still basic [00:21:28.040 – 00:21:30.020] Saya ada version yang paling latest [00:21:30.580 – 00:21:31.660] Edisi yang paling baru [00:21:31.660 – 00:21:32.540] Nanti saya akan release [00:21:32.540 – 00:21:33.840] Kita akan update nanti [00:21:33.840 – 00:21:35.440] Cuma awak siapkan dulu yang ni [00:21:35.440 – 00:21:36.600] Sebab nanti bila ni dah siap [00:21:36.600 – 00:21:37.660] Version yang baru terlalu senang [00:21:37.660 – 00:21:38.880] Awak boleh copy paste masukkan je [00:21:38.880 – 00:21:39.420] Okay [00:21:39.420 – 00:21:41.840] So mudah-mudahan benda ni bermanfaat [00:21:41.840 – 00:21:42.920] Kalau tak jumpa [00:21:42.920 – 00:21:43.860] Kalau ada perempuan masalah [00:21:43.860 – 00:21:46.140] Boleh contact kita dekat WhatsApp [00:21:46.140 – 00:21:47.560] Jumpa dalam video seterusnya [00:21:47.560 – 00:21:48.320] Jaz