Enable Bluetick
Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f8d6
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:01.100 – 00:00:30.020] Wajib ke Enable Bluetick WhatsApp? WhatsApp Bluetick ni. Kita ada macam ni. Bluetick ni kita boleh on off, on off, on off. Tapi tanya diri sendiri. Sebenarnya kita nak orang nampak kita read ke tak read. Kat mana Bluetick WhatsApp ni? So Bluetick WhatsApp ni dekat sini. Read Receipt ni. Kalau kita on, kita pun tak boleh tengok orang dah read belum. Orang pun tak boleh tengok kita dah read belum. Dua-dua problem. Bukan kita je problem. Dia pun jadi problem juga. Sebab apa? Dua-dua tak tahu dua-dua dah read ke belum.

[00:00:30.020 – 00:00:32.320] So kalau awak on yang ni sebenarnya

[00:00:32.320 – 00:00:33.760] Yelah banyak orang kata privacy

[00:00:33.760 – 00:00:35.920] Saya nak read tapi saya tak nak orang tu tahu

[00:00:35.920 – 00:00:37.180] So itu adalah blue tick

[00:00:37.180 – 00:00:39.120] Kalau tak dia tak edit blue tick lah

[00:00:39.120 – 00:00:41.420] Dia akan jadi macam warna grey sahaja

[00:00:41.420 – 00:00:43.040] So benda ni ada dekat mana?

[00:00:43.200 – 00:00:45.240] Ada dekat dalam setting, dalam privacy

[00:00:45.240 – 00:00:47.120] Awak tengok dekat bahagian privacy ni

[00:00:47.120 – 00:00:49.240] So nak sale ke nak privacy?

[00:00:49.400 – 00:00:50.680] Sebab kita ni whatsapp business

[00:00:50.680 – 00:00:52.660] Kita bukannya whatsapp personal

[00:00:52.660 – 00:00:54.920] Kalau awak combine personal dengan business

[00:00:54.920 – 00:00:56.700] Then problem kat situ that's why saya nak

[00:00:56.700 – 00:00:58.160] Boleh tak? Kita on

[00:00:58.160 – 00:00:59.860] On kan sahaja

[00:01:00.420 – 00:01:01.400] Bluetick WhatsApp ni

[00:01:01.400 – 00:01:03.240] Sebab dia boleh bantu kita

[00:01:03.240 – 00:01:04.680] Untuk pemudahkan follow up

[00:01:04.680 – 00:01:06.440] Kita tahu at least customer dah read ke belum

[00:01:06.440 – 00:01:08.000] Dan kita pun tahu yang

[00:01:08.000 – 00:01:09.260] Oh dia tak read lagi lah

[00:01:09.260 – 00:01:11.080] So senang kita nak send dan sekali lagi

[00:01:11.080 – 00:01:11.980] Dan sebagainya

[00:01:11.980 – 00:01:13.780] Tapi kalau awak disable

[00:01:13.780 – 00:01:16.960] Awak sedang merosakkan performance awak sebenarnya

[00:01:16.960 – 00:01:18.980] Sebab satu benda yang saya tak suka adalah

[00:01:19.620 – 00:01:21.340] Customer tak tahu kita dah read ke belum

[00:01:21.340 – 00:01:23.620] Contohnya hari tu awak ada event satu hari

[00:01:23.620 – 00:01:25.100] Pergi bercuti ke sakit ke

[00:01:25.100 – 00:01:26.720] Biasanya awak ada pelan laju je

[00:01:26.720 – 00:01:28.340] Tiba-tiba hari tu eh peliknya

[00:01:28.340 – 00:01:31.320] tengok last scene semalam pukul 7 malam

[00:01:31.320 – 00:01:33.520] lepas tu hari ni awak tak online lagi

[00:01:33.520 – 00:01:34.960] mesti ada something happen dengan awak

[00:01:34.960 – 00:01:36.880] so customer boleh teka sendiri

[00:01:36.880 – 00:01:39.080] oh dia tengah cuti kot, oh dia tengah sakit kot

[00:01:39.080 – 00:01:40.260] oh dia tak bangga tidur lagi kot

[00:01:40.260 – 00:01:42.160] so benda ni bagusnya, transparency

[00:01:42.160 – 00:01:44.800] so nak closing customer, wujudkan elemen

[00:01:44.800 – 00:01:46.680] transparency dan juga

[00:01:46.680 – 00:01:48.740] jangan nak pening-pening pasal privacy-privacy

[00:01:48.740 – 00:01:50.540] itu biar personal, whatsapp business

[00:01:51.820 – 00:01:52.660] whatsapp business

[00:01:52.660 – 00:01:54.080] kita memang nak bagi

[00:01:54.080 – 00:01:56.060] enable bluting so that

[00:01:56.060 – 00:01:59.180] Mudah kita nak baca pergerakan customer

[00:01:59.180 – 00:02:01.840] Dan mudah untuk customer tak tersalah faham

[00:02:01.840 – 00:02:03.540] Sebab ada satu masalah sebenarnya

[00:02:03.540 – 00:02:05.080] Team sale yang suka disable blotik ni

[00:02:05.080 – 00:02:08.120] Diorang suka settlekan reply tu lambat

[00:02:08.120 – 00:02:10.240] So biasanya apa behaviour orang

[00:02:10.240 – 00:02:12.560] Bila dapat text

[00:02:12.560 – 00:02:13.260] Dia akan tengok apa

[00:02:13.260 – 00:02:14.320] Oh text masuk lah

[00:02:14.320 – 00:02:15.620] Nantilah aku read

[00:02:15.620 – 00:02:16.960] Sebab apa dia tak kisah

[00:02:16.960 – 00:02:18.520] Sebab dia tahu kalau dia read pun

[00:02:18.520 – 00:02:19.600] Dia tak payah reply

[00:02:19.600 – 00:02:21.680] Sebab dia suka delaykan reply

[00:02:21.680 – 00:02:24.080] Dia jenis orang yang disable blotik

[00:02:24.080 – 00:02:25.940] Benda ni macam micro habit tu tak

[00:02:25.940 – 00:02:28.240] Tapi how you do anything is how you do everything

[00:02:28.240 – 00:02:29.680] Benda yang kecil ni compounding

[00:02:29.680 – 00:02:31.160] Lain-lain semua dalam kehidupan dia

[00:02:31.160 – 00:02:32.960] Mak dia whatsapp pun dia reply lambat

[00:02:32.960 – 00:02:33.420] Sebab apa?

[00:02:33.620 – 00:02:34.580] Mak whatsapp lah

[00:02:34.580 – 00:02:35.200] Tengok lah

[00:02:35.720 – 00:02:36.560] Nanti lah hello

[00:02:36.560 – 00:02:37.240] Nanti lah reply

[00:02:37.240 – 00:02:39.700] So dia suka settlekan masalah tu lambat

[00:02:39.700 – 00:02:41.900] Ini bukannya mindset yang betul untuk team sale

[00:02:41.900 – 00:02:43.340] Team sale kena laju

[00:02:43.340 – 00:02:44.760] Team sale whatsapp masuk

[00:02:44.760 – 00:02:45.500] Terutup settle

[00:02:45.500 – 00:02:46.360] Kan senang hidup

[00:02:46.360 – 00:02:48.280] Tak adalah ni macam whatsapp masuk banyak

[00:02:48.280 – 00:02:50.060] Dia ada 10 customer whatsapp dia

[00:02:50.060 – 00:02:51.360] Dia buka satu chat

[00:02:51.360 – 00:02:52.400] Tak nak reply lah

[00:02:52.400 – 00:02:53.460] Tak nak reply lah

[00:02:53.460 – 00:02:54.280] Nanti lah reply

[00:02:54.280 – 00:02:55.640] Nanti lah aku busy lah

[00:02:55.640 – 00:02:57.680] nak makan. Kalau awak tak nak reply

[00:02:57.680 – 00:02:59.880] tak payah buka langsung. Sebab nanti awak terlupa

[00:02:59.880 – 00:03:01.900] itu yang jadi behaviour. Terlupa

[00:03:01.900 – 00:03:03.660] nak reply, terlupa nak whatsapp

[00:03:03.660 – 00:03:05.740] terlupa nak buka balik, terlupa nak respon

[00:03:05.740 – 00:03:07.400] macam-macam lah problem. So

[00:03:07.400 – 00:03:09.640] boleh tak bila awak tengok video ni, awak start

[00:03:09.640 – 00:03:11.680] betulkan. Sebab ini bukan masalah kita nak

[00:03:11.680 – 00:03:13.660] tahu customer dah reply tu pun. Ini

[00:03:13.660 – 00:03:15.580] masalah mindset kita sebagai team

[00:03:15.580 – 00:03:17.860] sale, suka delay respon

[00:03:17.860 – 00:03:19.480] suka tak nak solve problem

[00:03:19.480 – 00:03:21.580] immediate. Sebab apa? Kita tahu tak apa selamat

[00:03:21.580 – 00:03:23.340] aku tak payah on pun lutik ni, tak apa

[00:03:23.340 – 00:03:25.340] customer kan tahu. Kan bagus, customer tak tahu nanti kan

[00:03:25.340 – 00:03:26.260] Kalau reply lambat nanti

[00:03:26.260 – 00:03:26.860] Customer marah

[00:03:27.500 – 00:03:27.940] Maksudnya

[00:03:27.940 – 00:03:28.840] Awak memang reply lambat

[00:03:29.540 – 00:03:30.520] Team sale yang bagus

[00:03:30.520 – 00:03:31.280] Dia on je

[00:03:31.280 – 00:03:31.840] Relax je

[00:03:31.840 – 00:03:32.360] Tak apa lah

[00:03:32.360 – 00:03:32.860] Lagi bagus

[00:03:32.860 – 00:03:34.100] Customer tahu aku tak read lagi

[00:03:34.100 – 00:03:34.820] At least dia tahu

[00:03:34.820 – 00:03:35.800] Yang aku ni tak reply

[00:03:35.800 – 00:03:36.540] Tak read lagi

[00:03:36.540 – 00:03:37.460] Ni daripada salah faham

[00:03:37.460 – 00:03:38.120] So

[00:03:38.120 – 00:03:39.220] Enamble Bluetick

[00:03:39.220 – 00:03:39.920] Boleh bantu

[00:03:39.920 – 00:03:41.040] Elak customer menyampah

[00:03:41.040 – 00:03:41.340] Dengan awak

[00:03:41.340 – 00:03:41.960] Sebab apa

[00:03:41.960 – 00:03:42.900] At least customer tahu

[00:03:42.900 – 00:03:43.580] Yang awak tak read

[00:03:43.580 – 00:03:44.700] Awak reply laju

[00:03:44.700 – 00:03:45.700] Tiba-tiba terlambat hari tu

[00:03:45.700 – 00:03:46.020] Ish

[00:03:46.020 – 00:03:46.920] Dia tak read lagi lah

[00:03:46.920 – 00:03:47.980] Mungkin ada problem kot

[00:03:47.980 – 00:03:49.040] Sebab biasa

[00:03:49.040 – 00:03:49.840] Dia laju je

[00:03:49.840 – 00:03:50.340] Oh tak apa

[00:03:50.340 – 00:03:50.820] Mungkin tak read

[00:03:50.820 – 00:03:51.960] Ini customer pun jadi

[00:03:51.960 – 00:03:53.180] Waswi-sufi seluruh rinnas

[00:03:53.180 – 00:03:53.660] Dia pun syak

[00:03:53.660 – 00:03:55.180] awak sangka dengan awak. Sebab

[00:03:55.180 – 00:03:56.840] dia tengok, eh, dia ni dah read ke belum?

[00:03:57.160 – 00:03:58.440] Eh, dia ni dah read ke belum lah?

[00:03:58.560 – 00:03:59.240] Eh, apa ni?

[00:04:00.440 – 00:04:02.340] So, kadang-kadang benda ni, benda simple.

[00:04:02.600 – 00:04:04.420] Tapi, dia akan efek mindset awak. So,

[00:04:05.360 – 00:04:06.640] tolong enable bluting.

[00:04:07.120 – 00:04:09.040] Dia, kalau awak bukan staff saya,

[00:04:09.180 – 00:04:10.960] tak wajib lah. Tapi, kalau awak team saya,

[00:04:11.140 – 00:04:12.600] waktu interview pun saya akan tanya, kenapa awak

[00:04:12.600 – 00:04:14.900] ada siap bluting? Semua team saya, semua staff

[00:04:14.900 – 00:04:16.800] saya, admin HR account, saya memang

[00:04:16.800 – 00:04:18.740] nak semua enable bluting.

[00:04:18.960 – 00:04:20.260] Sebab, this is habit.

[00:04:20.780 – 00:04:22.360] Atomic habit. Benda kecil,

[00:04:22.360 – 00:04:24.360] jadi besar. How you do anything

[00:04:24.360 – 00:04:26.140] is how you do everything.

[00:04:26.360 – 00:04:28.360] Beri ni mindset. Jumpa dalam video selanjutnya.

[00:04:28.780 – 00:04:29.220] Zaz.