Rahsia Team Sales Berjaya Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f8f8 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.000 – 00:00:29.680] Tiga rahsia Team Sales Berjaya. Apa yang membezakan Team Sales Berjaya? Setelah saya dah audit, lebih beratus-ratus Team Sales secara fizikal, secara online, secara one-to-one. Ini adalah tiga benda paling penting. Saya rasa tiga ni je. Attitude Reply atau dipanggil juga sebagai Closing Attitude. Kadang-kadang kita tengok Team Sales ni keras sangat. Cara WhatsApp dia tu pun, aduh hai, poyo, sombong, reply macam budak-budak WeChat, ada reply setara empat sangat. Ada pula yang jenis keras. Ada pula yang jenis dia pula. [00:00:29.680 – 00:00:31.160] macam customer, mengalah dengan customer. [00:00:31.700 – 00:00:33.500] So, attitude reply ni, ibadat kita boleh [00:00:33.500 – 00:00:35.340] rasa tau personality orang tu. [00:00:35.700 – 00:00:37.580] So, attitude reply ni nombor satulah. Bila [00:00:37.580 – 00:00:39.460] saya filter, saya tak kisah dia ada [00:00:39.460 – 00:00:41.420] pengalaman sale ke tak ada pengalaman sale. Tapi [00:00:41.420 – 00:00:43.460] kita nak attitude reply dia tu [00:00:43.460 – 00:00:45.500] on point, sesuai dengan [00:00:45.500 – 00:00:47.600] harga produk. Ada setengah produk memang [00:00:47.600 – 00:00:49.620] closing dia tu kena lebih bermaruah. Mungkin [00:00:49.620 – 00:00:51.580] rasa macam ada, poyoh-poyoh sikit. Mungkin [00:00:51.580 – 00:00:53.460] ada. Ada pula yang kena terlampau [00:00:53.460 – 00:00:55.580] friendly sebab mungkin harga murah. Ada [00:00:55.580 – 00:00:57.700] pula yang kena banyak filter sebab [00:00:57.700 – 00:01:00.060] kita takut ada skamer nak gunakan [00:01:00.060 – 00:01:01.880] submission yang berapa-berapa. Ada. [00:01:02.200 – 00:01:03.960] So, kita kena sesuaikan closing [00:01:03.960 – 00:01:05.600] attitude ni dengan product [00:01:05.600 – 00:01:07.160] dan branding kita. [00:01:07.660 – 00:01:09.820] Nombor dua adalah disiplin. Okay, disiplin ni [00:01:09.820 – 00:01:11.560] pula apa? Kita dah belajar dah. [00:01:11.780 – 00:01:14.020] Kita ada banyak skrip. Ada skrip [00:01:14.020 – 00:01:16.180] counter rejection, skrip follow up. [00:01:16.300 – 00:01:17.780] Kita ada pula skrip yang [00:01:17.780 – 00:01:20.100] core skrip ni. So, bila dia tak disiplin [00:01:20.100 – 00:01:22.020] walaupun attitude dia bagus adalah [00:01:22.020 – 00:01:23.420] seorang budak lelaki yang bani amir. [00:01:23.740 – 00:01:25.540] Amir ni kalau bersembang, ya Allah [00:01:25.540 – 00:01:27.660] menarik. Memang seronok. Bila WhatsApp [00:01:27.660 – 00:01:29.580] memang bagus. Nampak beria dia WhatsApp [00:01:29.580 – 00:01:31.520] bersungguh. Friendly. Tapi bila [00:01:31.520 – 00:01:33.740] disiplin, bawa kepala. Tak nak guna skrip [00:01:33.740 – 00:01:35.360] pun. Leceh juga macam tu. Penat lah. [00:01:35.980 – 00:01:37.560] Dan nombor tiga last sekali adalah [00:01:37.560 – 00:01:39.580] energy. Ada juga orang yang [00:01:39.580 – 00:01:41.360] tak pandai reserve energy. [00:01:41.760 – 00:01:43.620] Pandai reserve. Reserve ni maksudnya [00:01:43.620 – 00:01:45.720] dia nak kawal energy. Kita [00:01:45.720 – 00:01:47.460] orang sale ni hari-hari cuti, [00:01:47.820 – 00:01:49.460] hari-hari kerja. Itu masalahnya. [00:01:49.840 – 00:01:51.820] So kita kena rasa kemanisan sale tu. [00:01:52.080 – 00:01:53.600] Kalau waktu awak lapar, [00:01:53.800 – 00:01:54.920] jangan reply WhatsApp. [00:01:55.560 – 00:01:59.620] Yes. Kadang-kadang waktu kita lapar ni rasa macam tak makan lagi lah. [00:01:59.700 – 00:02:02.620] Apa kata makan dulu? Dengan energi yang penuh baru reply. [00:02:02.980 – 00:02:07.340] Kata kalau awak tak cukup tidur, biar je bloatik dulu. Tidur. Bangun baru reply. [00:02:07.660 – 00:02:10.400] Sebab kadang-kadang customer whatsapp malam memang tak dapat elak. [00:02:10.520 – 00:02:13.980] Customer whatsapp atas pukul 10 ni sebab apa? Dia takut terlupa. [00:02:14.440 – 00:02:20.460] So janganlah kita pressure pula. Oh bos kata kan kalau reply lambat terkena aku ni kata respon tak respon tak. [00:02:20.820 – 00:02:23.000] Kita sebagai leader pun kena bagi kelonggaran. [00:02:23.000 – 00:02:24.200] Kadang-kadang customer dah tahu [00:02:24.200 – 00:02:25.780] Dah after 9 malam tu [00:02:25.780 – 00:02:27.180] Takkanlah team sale reply lagi kan [00:02:27.180 – 00:02:27.980] Dah lewat malam dah [00:02:27.980 – 00:02:28.800] 10 kat atas tu [00:02:28.800 – 00:02:30.740] So dia whatsapp takut terlupa [00:02:30.740 – 00:02:32.300] Reply je esok tenang-tenang [00:02:32.300 – 00:02:33.600] Pukul 8 pagi dan sebagainya [00:02:33.600 – 00:02:33.820] So [00:02:33.820 – 00:02:35.140] Energy kena jaga guys [00:02:35.140 – 00:02:37.360] Sebab tu attitude closing kena penting [00:02:37.360 – 00:02:38.800] Attitude reply nombor 1 [00:02:38.800 – 00:02:39.600] Nombor 2 [00:02:39.600 – 00:02:41.620] Disiplin gunakan skrip tu sangat penting [00:02:41.620 – 00:02:42.720] Dan nombor 3 pula [00:02:42.720 – 00:02:44.060] Energy kena sustain [00:02:44.060 – 00:02:46.140] Hari, minggu, bulan, tahun [00:02:46.140 – 00:02:47.500] So ini adalah 3 rahsia [00:02:47.500 – 00:02:48.800] Team sale yang berjaya [00:02:48.800 – 00:02:49.920] Pastikan korang tahu [00:02:49.920 – 00:02:52.060] Aware dan maintain benda ni [00:02:52.060 – 00:02:54.320] Istiqomah tu sangat-sangat mencambar [00:02:54.320 – 00:02:55.600] Jumpa dalam video selanjutnya [00:02:55.600 – 00:02:56.340] Zaz