3 Script Wajib Source: https://coachadib.com/module/6ac033f2c9df5ee2bec8f8cd Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.000 – 00:00:02.260] 3 Script Wajib Team Sale [00:00:02.260 – 00:00:05.800] Ini dia, 3 Script Wajib yang korang kena sediakan [00:00:05.800 – 00:00:11.560] Sebab ada setengah boss, manager yang kadang-kadang bila hire team sale ni macam tak prepare langsung [00:00:11.560 – 00:00:17.360] So that's why tengok ni, kita ada core script, follow up script dan juga counter rejection script [00:00:17.360 – 00:00:21.200] Apa maksud ni? Core script ni adalah script paling utama [00:00:21.200 – 00:00:23.960] Kalau customer masuk, apa SOP kita nak reply? [00:00:24.120 – 00:00:26.340] Ini yang ibarat customer dari syurga, apa nak reply? [00:00:26.480 – 00:00:28.280] Itu adalah core yang paling main [00:00:28.280 – 00:00:30.660] So kita ada style direct, consult, hybrid, sales call [00:00:30.660 – 00:00:32.140] Ini macam-macam lah, ini core script [00:00:32.140 – 00:00:34.660] Lepas tu kita ada pula follow up script [00:00:34.660 – 00:00:36.500] Follow up script ni katakan lah [00:00:36.500 – 00:00:38.740] Customer dia kata dia tak berminat ke [00:00:38.740 – 00:00:40.000] Dia dah sejuk ke [00:00:40.000 – 00:00:42.700] Dia tiba-tiba nak bayar tapi tak bayar-bayar ke [00:00:42.700 – 00:00:43.460] Itu level boil [00:00:43.460 – 00:00:46.420] Kita mesti ada style follow up yang berbeza-beza [00:00:46.420 – 00:00:48.020] So kena sediakan senjata ni [00:00:48.020 – 00:00:49.820] Dan last sekali, ketiga adalah [00:00:49.820 – 00:00:51.800] Counter rejection script [00:00:51.800 – 00:00:53.840] Sebab kadang-kadang customer bagi alasan [00:00:53.840 – 00:00:56.360] Nak fikir dulu, nak tur, mahal sangat lah [00:00:56.360 – 00:00:58.180] Compare dengan pesaing lagi murah [00:00:58.180 – 00:01:00.480] lagi kualiti dan sebagainya. So, kita dah [00:01:00.480 – 00:01:02.280] standby ayat nak counter. [00:01:02.500 – 00:01:04.300] Kita counter balik rejection customer [00:01:04.300 – 00:01:06.300] zero emotion. Sebab kita dah prepare dah. [00:01:06.600 – 00:01:08.420] So, ini adalah tiga skrip wajib [00:01:08.420 – 00:01:10.320] yang semua tim saya kena ada. Cuba [00:01:10.320 – 00:01:12.460] mengaku job scam ni. Tiga-tiga dah ada ke? [00:01:12.640 – 00:01:14.280] Belum ada lagi. Kalau belum ada lagi, [00:01:14.400 – 00:01:16.420] awak wajib habiskan tutorial ni daripada mula [00:01:16.420 – 00:01:18.360] sampai habis. Sebab mungkin awak adalah [00:01:18.360 – 00:01:19.640] assessment yang pendosa. [00:01:20.380 – 00:01:22.380] Sebab awak membazirkan masa [00:01:22.380 – 00:01:24.300] awak dengan persediaan yang tak cukup. [00:01:24.580 – 00:01:26.520] Masa habis sama juga. Family [00:01:26.520 – 00:01:28.020] mungkin tak dapat nak spend. [00:01:28.180 – 00:01:29.800] Kerja pagi sampai malam [00:01:29.800 – 00:01:30.740] Tapi last kali lah [00:01:30.740 – 00:01:31.660] Komision aku sikit [00:01:31.660 – 00:01:32.240] Rupanya sebab apa? [00:01:32.460 – 00:01:33.420] Sebab aku tak faham [00:01:33.420 – 00:01:34.820] Seni closing yang betul [00:01:34.820 – 00:01:36.400] Guna ketiga-tiga script ni [00:01:36.400 – 00:01:37.200] So stay [00:01:37.200 – 00:01:38.600] Sampai habis tutorial ni [00:01:38.600 – 00:01:40.340] Jumpa dalam video yang seterusnya [00:01:40.340 – 00:01:41.280] Zaz