Trust Phase Part 2
Source: https://coachadib.com/module/6ac2d36a55c7285c13151473
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.620 – 00:00:08.360] Trust Phase Part 2. Kita nak lengkapkan trust kita dengan save dekat Quick Reply.

[00:00:08.940 – 00:00:14.380] Ok. Tapi untuk example ni, kita buat susah sikit lah eh. Saya nak ambil jalan susah.

[00:00:14.580 – 00:00:19.280] Saya nak kita proceed untuk buat T sampai 8.

[00:00:19.580 – 00:00:23.660] So, saya undo balik. Tadi kan saya dah delete bawah ni. Saya nak sambung terus.

[00:00:24.040 – 00:00:30.580] Saya nak buat dia sampai ke T 8. Jadi, saya nak biar contoh ni contoh yang susah.

[00:00:30.620 – 00:00:32.000] So that kalau anda nak follow

[00:00:32.000 – 00:00:32.720] Yang mudah boleh

[00:00:32.720 – 00:00:33.740] Nak follow yang susah boleh

[00:00:33.740 – 00:00:35.440] Sebab yang susah ni bagus

[00:00:35.440 – 00:00:36.920] Dia susah-susah dahulu

[00:00:36.920 – 00:00:38.340] Senang-senang kemudian

[00:00:38.340 – 00:00:39.680] Kalau kita dah stand by

[00:00:39.680 – 00:00:40.900] Sampai T8 kan senang

[00:00:40.900 – 00:00:41.860] Kalau customer tu skeptical

[00:00:41.860 – 00:00:43.940] Kita hantar dia sampai T8

[00:00:43.940 – 00:00:44.900] So

[00:00:44.900 – 00:00:46.360] Saya tak nak buat plan

[00:00:46.360 – 00:00:46.920] Nak start minggu ni

[00:00:46.920 – 00:00:47.520] Atau minggu depan

[00:00:48.060 – 00:00:49.240] Saya nak buat

[00:00:49.240 – 00:00:50.620] Ikut AI ni

[00:00:50.620 – 00:00:52.180] Tapi saya nak cantikkan ayat dia

[00:00:52.180 – 00:00:53.220] Yang ni

[00:00:53.220 – 00:00:54.480] Kalau teacher nak fokus

[00:00:55.320 – 00:00:56.880] Prefer kita fokus

[00:00:56.880 – 00:00:57.420] Okay

[00:00:57.420 – 00:00:57.940] Macam ni lah

[00:00:57.940 – 00:00:58.680] Saya nak ambil ayat ni

[00:01:00.300 – 00:01:02.120] Nak cikgu

[00:01:02.120 – 00:01:04.280] Fokus

[00:01:06.160 – 00:01:07.300] Kuatkan

[00:01:07.300 – 00:01:08.340] Mahingkan

[00:01:09.820 – 00:01:11.740] Speaking dulu

[00:01:13.080 – 00:01:14.800] Atau

[00:01:14.800 – 00:01:16.960] Spelling

[00:01:18.880 – 00:01:20.080] Dulu

[00:01:20.080 – 00:01:22.820] Speaking atau spelling dulu ya

[00:01:24.100 – 00:01:26.700] Speaking atau spelling dulu ya

[00:01:26.700 – 00:01:29.100] Letak ya lah friendly sikit

[00:01:29.100 – 00:01:30.760] Okay

[00:01:30.760 – 00:01:32.520] Selesai

[00:01:32.520 – 00:01:34.180] Lepas tu dia pun respond

[00:01:34.180 – 00:01:37.780] Saya lajukan dengan saya ambil sahaja ayat dari AI ni

[00:01:37.780 – 00:01:39.940] Untuk nampakkan example

[00:01:39.940 – 00:01:42.020] And then empathy

[00:01:42.020 – 00:01:42.900] Kita tengok AI ni

[00:01:42.900 – 00:01:43.780] Bijak tak bijak

[00:01:43.780 – 00:01:46.320] Oh bijak juga jawapan dia

[00:01:46.320 – 00:01:47.960] Dia kata

[00:01:47.960 – 00:01:50.040] Baik kalau macam tu

[00:01:50.040 – 00:01:51.180] Memang speaking confident tu

[00:01:51.180 – 00:01:51.980] Jadikan pretty

[00:01:51.980 – 00:01:52.980] Aduhai

[00:01:52.980 – 00:01:53.940] Baik

[00:01:53.940 – 00:01:55.240] Kalau macam tu

[00:01:55.240 – 00:02:00.320] Kita fokus speaking dulu

[00:02:03.840 – 00:02:05.420] Speaking dulu

[00:02:07.020 – 00:02:08.580] Dah macam tu

[00:02:08.580 – 00:02:09.200] Empathy

[00:02:09.200 – 00:02:10.960] Then kita educate

[00:02:10.960 – 00:02:12.080] Untuk speaking

[00:02:15.790 – 00:02:17.430] Tapi ayat ni saya tak suka

[00:02:17.430 – 00:02:18.830] Sebab dia ada untuk speaking

[00:02:18.830 – 00:02:19.430] Sepatutnya

[00:02:19.430 – 00:02:21.070] Kita buat general je

[00:02:21.070 – 00:02:21.990] Untuk educate ni

[00:02:21.990 – 00:02:22.970] Nanti pening pula

[00:02:22.970 – 00:02:24.110] Kalau dia jawab

[00:02:25.610 – 00:02:26.610] Spelling macam mana

[00:02:26.610 – 00:02:28.010] Nanti pening pula kita kan

[00:02:28.010 – 00:02:29.230] Sepatutnya kita tak payah

[00:02:29.230 – 00:02:29.970] Ada untuk speaking

[00:02:29.970 – 00:02:30.950] Kita buat general je

[00:02:32.350 – 00:02:33.650] Contohnya saya ambil macam ni

[00:02:33.650 – 00:02:35.010] Saya tukar ayat ni

[00:02:35.890 – 00:02:36.430] Nanti

[00:02:36.430 – 00:02:36.930] Allah

[00:02:36.930 – 00:02:37.870] Peace

[00:02:37.870 – 00:02:39.210] Okay tak nak ada bowl tu

[00:02:40.170 – 00:02:42.190] Nanti teacher akan ajar

[00:02:42.190 – 00:02:46.050] 20 formula simple untuk public speaking

[00:02:46.050 – 00:02:47.070] Dah simple je

[00:02:47.070 – 00:02:48.170] Maksudnya kalau dia jawab

[00:02:48.170 – 00:02:50.570] Speaking ke spelling ke

[00:02:50.570 – 00:02:51.710] Pun boleh juga

[00:02:51.710 – 00:02:53.690] Dan untuk saya generalkan dia

[00:02:53.690 – 00:02:57.090] So that skrip saya ni boleh terima mana-mana jawapan

[00:02:57.090 – 00:02:58.910] Saya nak buang public speaking

[00:02:58.910 – 00:03:01.730] Nanti teacher akan ajar 20 formula simple

[00:03:01.730 – 00:03:07.080] Untuk fluent English

[00:03:08.400 – 00:03:11.720] Fluent English

[00:03:15.330 – 00:03:16.130] Sepantas

[00:03:22.140 – 00:03:23.640] Empat

[00:03:23.640 – 00:03:24.700] Empat kelas

[00:03:27.060 – 00:03:28.300] Fluent English

[00:03:29.460 – 00:03:30.780] Fluent English

[00:03:31.960 – 00:03:32.780] Sepantas

[00:03:32.780 – 00:03:34.320] Sepuluh English

[00:03:35.380 – 00:03:36.700] Kurang dua minggu

[00:03:41.790 – 00:03:43.330] At least dah confident

[00:03:43.330 – 00:03:46.880] Dah confident

[00:03:47.720 – 00:03:48.540] Baru

[00:03:49.680 – 00:03:50.500] Confident

[00:03:52.760 – 00:03:54.360] Okeylah saya ambil ayat ni lah

[00:03:54.360 – 00:03:55.800] Lepas belajar formula

[00:03:55.800 – 00:03:57.380] Anak akan buat practice replay

[00:03:57.380 – 00:03:58.860] Okey

[00:03:58.860 – 00:04:01.200] Ayat ni saya nak biar bubble ni panjang sikit

[00:04:02.020 – 00:04:03.340] Sekali-sekala boleh je

[00:04:03.340 – 00:04:04.220] Kita buat bubble panjang

[00:04:04.220 – 00:04:05.380] Tapi jangan selalu sangat lah

[00:04:05.380 – 00:04:07.020] Nanti teacher akan ajar

[00:04:07.020 – 00:04:08.100] 20 formula simple

[00:04:08.100 – 00:04:09.640] Untuk fluent English

[00:04:10.340 – 00:04:10.980] Sepantas

[00:04:12.860 – 00:04:13.500] Sepantas

[00:04:14.160 – 00:04:15.160] Dua minggu

[00:04:15.160 – 00:04:16.420] Lepas belajar

[00:04:16.420 – 00:04:17.880] Saya pendekkan

[00:04:17.880 – 00:04:19.780] Anak akan

[00:04:21.360 – 00:04:22.500] Lepas belajar

[00:04:24.290 – 00:04:25.630] Akan buat

[00:04:25.630 – 00:04:27.850] Kadang-kadang ayat ni telah panjang

[00:04:27.850 – 00:04:29.430] So saya nak cuba pendek-pendekkan dia

[00:04:29.430 – 00:04:34.050] Anak akan buat practice roleplay supaya dia bukan sekadar faham

[00:04:34.050 – 00:04:35.610] Tapi kena bercakap sendiri

[00:04:36.550 – 00:04:37.930] Lepas belajar

[00:04:37.930 – 00:04:40.550] Lepas tu akan ada sesi roleplay

[00:04:40.550 – 00:04:42.990] Lepas tu akan ada

[00:04:44.330 – 00:04:47.110] Akan ada sesi

[00:04:51.260 – 00:04:54.780] Lepas tu akan buat practice roleplay

[00:04:56.320 – 00:04:57.600] Supaya anak

[00:04:59.550 – 00:05:01.850] Supaya dia bukan anak

[00:05:01.850 – 00:05:03.910] Supaya anak bukan sekadar faham

[00:05:03.910 – 00:05:04.310] Tapi

[00:05:05.210 – 00:05:06.770] Boleh bercakap sendiri

[00:05:07.930 – 00:05:09.450] Boleh bercakap sendiri

[00:05:09.450 – 00:05:12.230] And then

[00:05:13.530 – 00:05:14.530] Lepas tu

[00:05:14.530 – 00:05:17.150] Dia dah jadi panjang 4 baris

[00:05:17.150 – 00:05:19.170] Ok kot sebab ni 3 baris

[00:05:19.170 – 00:05:20.570] Ni 4 baris boleh lah

[00:05:20.570 – 00:05:22.050] Lepas tu akan buat sesi

[00:05:22.050 – 00:05:23.830] Lepas tu

[00:05:23.830 – 00:05:25.710] Teacher akan buat

[00:05:27.290 – 00:05:28.690] Practice roleplay

[00:05:28.690 – 00:05:30.050] Sesi roleplay

[00:05:30.050 – 00:05:30.930] Sesi lah eh

[00:05:30.930 – 00:05:33.310] Sesi roleplay supaya anak

[00:05:34.290 – 00:05:35.570] Bukan sekadar faham

[00:05:35.570 – 00:05:37.670] Tapi boleh bercakap sendiri

[00:05:39.530 – 00:05:40.530] Tanpa malu

[00:05:40.530 – 00:05:43.530] Kita tambah sikit lah

[00:05:43.530 – 00:05:44.270] Alang-alang dah panjang

[00:05:44.270 – 00:05:45.030] Kita panjangan sikit

[00:05:46.130 – 00:05:48.510] So kita dah dapat educate yang seterusnya

[00:05:48.510 – 00:05:49.770] Check balik

[00:05:49.770 – 00:05:50.630] Ini T5

[00:05:50.630 – 00:05:52.550] Yang ni patutnya dah T6

[00:05:52.550 – 00:05:54.350] Yang ni kena jadi T7

[00:05:54.350 – 00:05:56.110] Okay apa pula soalan yang seterusnya

[00:05:56.110 – 00:05:57.430] Ada eczema apa yang terdekat

[00:05:57.430 – 00:05:58.250] Okay cantik

[00:05:58.250 – 00:05:58.690] Saya suka

[00:05:58.690 – 00:06:00.230] Sebab dia pendek sangat

[00:06:00.230 – 00:06:02.170] Bagusnya soalan pendek ni

[00:06:02.170 – 00:06:03.870] Sebab sini kan dah panjang

[00:06:03.870 – 00:06:05.070] Sini kan bubble tu lah

[00:06:05.070 – 00:06:08.350] So kita kenalah cover balik dengan soalan pendek

[00:06:09.070 – 00:06:10.850] Kalau atas ni pendek

[00:06:10.850 – 00:06:12.050] Sini boleh panjang sikit

[00:06:12.050 – 00:06:14.190] Dia macam kita panggil break pattern lah

[00:06:14.190 – 00:06:15.190] Dua baris

[00:06:15.870 – 00:06:17.070] Berbaris-baris-baris

[00:06:17.070 – 00:06:18.090] Satu baris

[00:06:18.090 – 00:06:19.470] Jadi customer senang nak faham

[00:06:19.470 – 00:06:21.690] Yang ni kita jadikan T6

[00:06:21.690 – 00:06:22.350] Okay betul

[00:06:22.350 – 00:06:23.770] Next customer reply

[00:06:24.670 – 00:06:27.530] Sebab kalau ada teacher boleh prepare sekali ikut timing lah

[00:06:27.530 – 00:06:28.550] Ni saya tak nak masukkan lah

[00:06:28.550 – 00:06:29.590] Sebab dia dah

[00:06:30.550 – 00:06:33.350] Dia dah terlampau heavy kat atas ni

[00:06:33.350 – 00:06:35.230] Takkan nak masukkan lagi heavy kat bawah ni kan

[00:06:35.230 – 00:06:37.470] Kalau saya masukkan lagi contohnya

[00:06:37.470 – 00:06:38.730] Saya letak lagi kat sini

[00:06:40.070 – 00:06:41.450] Sebab kalau ada

[00:06:41.450 – 00:06:43.110] Tengok apa jadi

[00:06:44.370 – 00:06:45.570] Uish panjang

[00:06:45.570 – 00:06:47.530] Kita nak baca pun macam ini

[00:06:47.530 – 00:06:49.450] Aku dah kena baca ini pula aduh

[00:06:49.450 – 00:06:51.370] So kita pendekkan dia

[00:06:51.370 – 00:06:53.450] So mata kita senang nak scan

[00:06:53.450 – 00:06:55.330] Lepas tu dia pun reply

[00:06:55.330 – 00:06:57.170] Ada azim le depan

[00:06:58.330 – 00:06:58.930] Okay

[00:06:58.930 – 00:07:00.710] And then kita pun respond

[00:07:00.710 – 00:07:05.360] Kita ambil lah empathy

[00:07:05.360 – 00:07:06.940] Ampeter ni pun tak nak bayar panjang sangat eh

[00:07:06.940 – 00:07:08.000] Macam mana tiga baris ni

[00:07:08.660 – 00:07:09.400] Boleh lah

[00:07:09.400 – 00:07:11.020] Size skala panjang ok

[00:07:11.020 – 00:07:12.060] Tapi jangan banyak kali sangat

[00:07:12.060 – 00:07:13.800] Ok bagus kita tu awal

[00:07:15.020 – 00:07:15.920] Nanti teacher

[00:07:15.920 – 00:07:17.200] So tak nak layak ni

[00:07:17.200 – 00:07:17.820] Kita tukar

[00:07:17.820 – 00:07:19.240] Oh dah tak lama tu

[00:07:20.840 – 00:07:21.560] Lama tu

[00:07:23.320 – 00:07:24.580] Better start cepat

[00:07:25.940 – 00:07:27.020] Kita psycho dia

[00:07:27.020 – 00:07:27.580] Cepat

[00:07:29.380 – 00:07:30.540] Sempat lagi nak kejar

[00:07:31.950 – 00:07:33.470] Nak kejar

[00:07:34.130 – 00:07:35.050] Ok done

[00:07:35.050 – 00:07:36.630] Lepas tu trust dia

[00:07:37.670 – 00:07:38.930] Saya share video

[00:07:38.930 – 00:07:40.330] Ni pun tak payah selalu sebut

[00:07:40.330 – 00:07:40.890] Tak payah nak kata

[00:07:40.890 – 00:07:41.730] Saya akan share video

[00:07:41.730 – 00:07:42.510] Saya akan tak payah

[00:07:42.510 – 00:07:43.250] Send je terus

[00:07:43.250 – 00:07:44.370] Untuk contoh ni

[00:07:44.370 – 00:07:45.350] Saya nak

[00:07:45.350 – 00:07:46.510] Gedebap je terus

[00:07:46.510 – 00:07:48.330] Saya nak send video ni

[00:07:49.030 – 00:07:49.570] Lepas tu

[00:07:49.570 – 00:07:50.930] Caption bawah dia adalah

[00:07:52.250 – 00:07:52.690] Alhamdulillah

[00:07:52.690 – 00:07:53.810] Lepas 6 bulan

[00:07:53.810 – 00:07:54.650] Blablabla

[00:07:54.650 – 00:07:55.310] Letak ni

[00:07:55.310 – 00:07:56.130] Okay done

[00:07:56.130 – 00:07:58.110] So kita guna satu bubble je

[00:07:58.110 – 00:07:59.250] Tak payah banyak-banyak bubble

[00:08:00.650 – 00:08:01.770] Atas tadi tu okay je

[00:08:01.770 – 00:08:02.530] Saya nak tunjuk example

[00:08:02.530 – 00:08:03.650] Boleh je nak hantar dua bubble

[00:08:03.650 – 00:08:04.210] Yang bawah ni

[00:08:04.210 – 00:08:05.110] Saya nak hantar satu bubble

[00:08:05.110 – 00:08:07.570] Ni pula adalah T9

[00:08:08.350 – 00:08:09.750] Untuk jadual pula

[00:08:09.750 – 00:08:12.270] Biasanya anak free petang atau weekend

[00:08:12.270 – 00:08:14.130] So saya nak paste dekat sini

[00:08:14.130 – 00:08:15.970] Dan bila kita paste

[00:08:15.970 – 00:08:17.590] Kadang-kadang dia jadi macam ni

[00:08:17.590 – 00:08:19.270] Cara dia kita undo balik

[00:08:19.270 – 00:08:21.130] Waktu saya nak paste tu

[00:08:21.130 – 00:08:22.490] Katalah saya nak padam dulu yang ni

[00:08:22.490 – 00:08:23.990] Saya nak right click

[00:08:23.990 – 00:08:26.930] Kita nak paste without formatting

[00:08:26.930 – 00:08:28.890] Ataupun command shift V

[00:08:28.890 – 00:08:30.290] Ataupun control shift V

[00:08:30.290 – 00:08:31.190] Saya pun paste

[00:08:31.190 – 00:08:32.450] Barulah dia tak ada

[00:08:32.450 – 00:08:34.310] Bowl-bowl apa semua tu eh

[00:08:34.310 – 00:08:36.230] Anak biasa free

[00:08:36.230 – 00:08:37.450] Nampak soalan ni

[00:08:37.450 – 00:08:39.530] Ni boleh jadi dua baris ni kan

[00:08:39.530 – 00:08:40.750] Rugi lah jadi tiga baris

[00:08:40.750 – 00:08:43.130] Saya potong je ni terus

[00:08:43.130 – 00:08:45.110] Anak biasanya

[00:08:46.370 – 00:08:47.170] Free

[00:08:47.170 – 00:08:48.410] Lebih free

[00:08:49.310 – 00:08:51.450] Free waktu petang

[00:08:55.480 – 00:08:56.700] Koma

[00:08:56.700 – 00:08:58.860] Weekend atau weekday

[00:08:58.860 – 00:09:00.240] Weekday

[00:09:00.240 – 00:09:01.920] Peningin pula

[00:09:01.920 – 00:09:03.680] Anak biasanya free

[00:09:04.920 – 00:09:06.740] Anak habis sekolah ke berapa

[00:09:06.740 – 00:09:09.400] Petang atau weekend free tak?

[00:09:10.340 – 00:09:10.980] Macam itulah

[00:09:10.980 – 00:09:14.840] Anak habis sekolah pukul berapa?

[00:09:20.480 – 00:09:21.160] Free petang

[00:09:22.260 – 00:09:24.400] Free petang atau weekend?

[00:09:28.680 – 00:09:30.480] Biasanya free petang

[00:09:32.240 – 00:09:33.260] Biasanya

[00:09:33.260 – 00:09:35.340] Aloh, jadi panjang pula

[00:09:35.340 – 00:09:36.880] Free petang

[00:09:38.480 – 00:09:39.500] Biasanya

[00:09:39.500 – 00:09:41.060] Free

[00:09:43.280 – 00:09:43.840] Petang

[00:09:43.840 – 00:09:45.340] Atau saya letak

[00:09:45.340 – 00:09:45.560] Or

[00:09:45.560 – 00:09:46.720] Or weekend

[00:09:46.720 – 00:09:47.960] Jadi pendek

[00:09:47.960 – 00:09:48.340] Nampak

[00:09:48.340 – 00:09:49.580] So kita terpaksa lah

[00:09:49.580 – 00:09:50.440] Guna mix and match

[00:09:50.440 – 00:09:51.400] Bahasa-bahasa Inggeris ni

[00:09:51.400 – 00:09:52.980] Barulah dia jadi cantik sikit

[00:09:53.580 – 00:09:54.440] Maka kat sini

[00:09:54.440 – 00:09:55.440] Customer pun reply

[00:09:56.700 – 00:09:57.260] Weekend

[00:09:57.260 – 00:09:58.680] Saturday biasanya free

[00:09:58.680 – 00:10:00.120] So kita dah tahulah

[00:10:00.120 – 00:10:00.840] Nak psycho dia

[00:10:00.840 – 00:10:01.600] Masuk pada closing

[00:10:01.600 – 00:10:03.300] Jadi semua ni guys

[00:10:03.300 – 00:10:04.480] Kita nak save dalam

[00:10:04.480 – 00:10:05.700] Quick reply

[00:10:05.700 – 00:10:07.060] Jom kita save dalam

[00:10:07.060 – 00:10:07.740] Quick reply terus

[00:10:07.740 – 00:10:09.120] Untuk kita mudah

[00:10:09.120 – 00:10:09.560] Nak buat demo

[00:10:11.280 – 00:10:14.600] Jadi kita dah save 1, 2, 3, 4

[00:10:14.600 – 00:10:16.040] I, I, I, I

[00:10:16.040 – 00:10:17.640] Sekarang ni kita nak save pula

[00:10:17.640 – 00:10:19.100] T, T, T, T

[00:10:19.100 – 00:10:22.040] Jom kita tekan button tambah dekat atas ni

[00:10:22.040 – 00:10:24.820] Kita masukkan T1

[00:10:24.820 – 00:10:26.780] Ok anda boleh ikut step saya

[00:10:26.780 – 00:10:29.600] Pastikan kita buat terus guys

[00:10:29.600 – 00:10:30.800] Jangan delay-delay

[00:10:30.800 – 00:10:32.420] Nanti tak siap

[00:10:32.420 – 00:10:34.500] Esok customer masuk dah

[00:10:34.500 – 00:10:35.760] Tak tahu nak reply

[00:10:35.760 – 00:10:37.640] Padahal kalau buat sekarang ni settle terus

[00:10:37.640 – 00:10:39.780] Tekan save T1

[00:10:39.780 – 00:10:42.420] Lepas tu kita tambah lagi macam biasa

[00:10:42.420 – 00:10:44.240] Kita buat pula T2

[00:10:45.560 – 00:10:46.160] Shortcut

[00:10:46.160 – 00:10:48.540] Code ni jangan sama

[00:10:48.540 – 00:10:49.300] Dia tak habis sama

[00:10:49.300 – 00:10:51.540] Dia mesti kena unik dan berbeza-beza

[00:10:51.540 – 00:10:53.480] That's why lah bila kita save

[00:10:53.480 – 00:10:54.580] Ikut turutan macam ni

[00:10:54.580 – 00:10:55.980] Kita pun senang nak hafal

[00:10:55.980 – 00:10:57.420] Bak kata orang

[00:10:57.420 – 00:10:58.760] Kalau tak hafal code ni

[00:10:58.760 – 00:11:00.500] Ibarat macam tak hafal skrip lah

[00:11:01.220 – 00:11:04.100] Kita save pula T3

[00:11:04.100 – 00:11:05.060] Kena ingat eh

[00:11:05.060 – 00:11:06.360] Ampl T ni jangan save

[00:11:06.360 – 00:11:08.280] Empathy ni memang kita nak

[00:11:08.280 – 00:11:09.740] Manually tulis

[00:11:09.740 – 00:11:11.860] Sebab itulah saya nak anda

[00:11:11.860 – 00:11:12.880] Rasa empathy

[00:11:12.880 – 00:11:14.560] Bila kita rasa empathy ni

[00:11:14.560 – 00:11:15.280] Go lain tau

[00:11:15.280 – 00:11:17.100] Kita borangkan semua pun

[00:11:17.100 – 00:11:17.820] Kita menjiwai

[00:11:17.820 – 00:11:19.380] Ok untuk contoh ni

[00:11:19.380 – 00:11:20.640] Sebab ini adalah screenshot

[00:11:20.640 – 00:11:21.980] Saya nak padam

[00:11:22.660 – 00:11:23.440] Atas ni

[00:11:23.440 – 00:11:25.320] Ok saya nak padam

[00:11:25.320 – 00:11:27.240] And then saya nak masukkan

[00:11:27.240 – 00:11:28.280] Gambar yang sebenar lah

[00:11:28.280 – 00:11:29.200] Katanya screenshot

[00:11:29.200 – 00:11:30.880] So kita attach media dekat sini

[00:11:32.640 – 00:11:35.220] Saya pun cubalah attach

[00:11:35.220 – 00:11:37.680] Example dummy yang saya buat ni

[00:11:37.680 – 00:11:40.880] So katakanlah saya attach

[00:11:40.880 – 00:11:41.980] Okay

[00:11:43.940 – 00:11:49.410] Saya pun attach lah satu dummy

[00:11:49.410 – 00:11:50.310] Testimony

[00:11:50.310 – 00:11:51.390] Saya tekan add

[00:11:51.390 – 00:11:53.390] Nampak kita sebenarnya boleh attach media

[00:11:53.390 – 00:11:54.850] Nak attach gambar boleh

[00:11:54.850 – 00:11:56.170] Attach video boleh

[00:11:56.170 – 00:11:57.870] Dan dekat sini

[00:11:57.870 – 00:12:00.010] Saya nak masukkan caption

[00:12:00.010 – 00:12:02.410] Tu nampak saya dah masukkan caption

[00:12:02.410 – 00:12:04.290] Saya dah masukkan caption kat sini

[00:12:04.290 – 00:12:05.930] Dan saya tekan sahaja enter

[00:12:05.930 – 00:12:07.470] So done

[00:12:07.470 – 00:12:09.810] Saya dah masukkan T3

[00:12:09.810 – 00:12:10.510] Nampak eh

[00:12:10.510 – 00:12:11.670] Tapi caption dia tak appear

[00:12:11.670 – 00:12:12.510] Dia ada nanti

[00:12:12.510 – 00:12:13.290] Waktu kita send

[00:12:13.290 – 00:12:13.510] Dia ada

[00:12:13.510 – 00:12:15.090] Tapi kalau kita tak cuba

[00:12:15.090 – 00:12:16.190] Kita boleh tekan dekat sini

[00:12:16.190 – 00:12:17.930] Dan kita buka

[00:12:17.930 – 00:12:18.250] Ni

[00:12:18.250 – 00:12:18.650] Nampak

[00:12:18.650 – 00:12:19.230] Dia dah keluar

[00:12:19.230 – 00:12:20.550] Ataupun kalau saya pangkah

[00:12:20.550 – 00:12:20.750] Tu

[00:12:20.750 – 00:12:21.670] Saya share feedback

[00:12:21.670 – 00:12:22.090] Pairan ni

[00:12:22.090 – 00:12:22.950] Macam inilah dia akan keluar

[00:12:22.950 – 00:12:23.850] Ok

[00:12:23.850 – 00:12:24.710] Selesai

[00:12:24.710 – 00:12:26.070] Lepas tu kita save pula

[00:12:27.110 – 00:12:27.670] T4

[00:12:28.670 – 00:12:30.330] Kita pergi dekat plus

[00:12:31.410 – 00:12:31.970] Tekan

[00:12:32.650 – 00:12:33.210] T4

[00:12:33.210 – 00:12:35.330] Dan masukkan

[00:12:36.210 – 00:12:37.790] Skrip yang seterusnya

[00:12:37.790 – 00:12:40.860] Yang ni saya sengaja

[00:12:40.860 – 00:12:41.620] Buat dua eh

[00:12:41.620 – 00:12:42.760] Anda nak buat satu pun

[00:12:42.760 – 00:12:44.340] boleh. Saya sahaja je nak tunjuk

[00:12:44.340 – 00:12:46.040] example. What if kalau kita nak

[00:12:46.040 – 00:12:47.600] asingkan jadi dua bubble.

[00:12:49.480 – 00:12:50.640] Tekan save.

[00:12:51.340 – 00:12:52.200] And then kita

[00:12:52.200 – 00:12:54.200] pergi pula kepada T5.

[00:12:58.460 – 00:13:00.040] Maksudnya soalan ni

[00:13:00.040 – 00:13:01.960] semua benda ni kita nak save

[00:13:01.960 – 00:13:03.900] siap-siap. Jadi mudahlah

[00:13:03.900 – 00:13:05.880] lepas ni kalau kita nak whatsapp

[00:13:05.880 – 00:13:07.720] ke apakah. Ikut sahaja

[00:13:07.720 – 00:13:10.140] step daripada T1, T2,

[00:13:10.660 – 00:13:11.340] T3,

[00:13:12.000 – 00:13:13.780] T4, T5,

[00:13:14.260 – 00:13:16.280] T6. Dan seterusnya.

[00:13:16.400 – 00:13:18.600] Persoalan dia, adakah wajib guna semua?

[00:13:18.820 – 00:13:18.980] Tak

[00:13:18.980 – 00:13:20.720] Kita buat banyak-banyak ni

[00:13:20.720 – 00:13:21.780] Standby je guys

[00:13:21.780 – 00:13:24.000] Kadang-kadang peluru ni simpan

[00:13:24.000 – 00:13:26.300] Kadang-kadang peluru ni kita gunakan

[00:13:26.300 – 00:13:28.300] Jadi saya paste lagi dekat sini

[00:13:28.300 – 00:13:30.140] Sebab tu saya nak ambil jalan susah

[00:13:30.140 – 00:13:32.120] Saya nak ambil jalan yang kita

[00:13:32.120 – 00:13:33.460] Standby lah peluru tu banyak-banyak

[00:13:33.460 – 00:13:34.800] Okay, dalam kes ni

[00:13:34.800 – 00:13:36.300] Saya paste panjang sikit

[00:13:36.300 – 00:13:38.060] Bila saya buat spacing kat sini

[00:13:38.060 – 00:13:39.160] Bukan maksudnya dua bubble

[00:13:39.160 – 00:13:40.460] Ni maksudnya dalam satu bubble

[00:13:40.460 – 00:13:42.660] Tapi kita biar dia panjang pula

[00:13:43.500 – 00:13:45.280] Maksudnya dalam satu bubble tu

[00:13:45.280 – 00:13:46.100] Lebih panjang

[00:13:46.100 – 00:13:49.060] Kalau ada media nak attach pun boleh juga

[00:13:49.060 – 00:13:50.940] Tapi dalam kes ni saya nak buat educate

[00:13:50.940 – 00:13:52.120] Tanpa any attachment

[00:13:52.120 – 00:13:53.440] Saya tekan save

[00:13:53.440 – 00:13:57.160] Lepas tu kita pergi pula kepada T7

[00:13:59.260 – 00:14:01.720] T7 adalah soalan pendek

[00:14:01.720 – 00:14:02.920] Soalan yang

[00:14:02.920 – 00:14:05.160] Dia tak jadi dua line pun

[00:14:05.160 – 00:14:06.480] Dia betul-betul satu baris

[00:14:06.480 – 00:14:08.300] Dan ini adalah antara soalan pertama lah

[00:14:08.300 – 00:14:09.020] Yang kita buat

[00:14:09.020 – 00:14:12.100] Benda ni adakah better buat banyak ke

[00:14:12.100 – 00:14:12.560] Buat sikit

[00:14:12.560 – 00:14:13.800] Macam saya cakap tadi

[00:14:13.800 – 00:14:14.800] Ikut situasi

[00:14:14.800 – 00:14:16.960] Kalau bubble kita dah heavy kat sini

[00:14:16.960 – 00:14:18.120] Bawah ni kita pendekkan

[00:14:18.120 – 00:14:19.740] Kalau bubble ni light

[00:14:19.740 – 00:14:21.360] Mungkin bawah ni boleh buat 2 baris

[00:14:21.360 – 00:14:22.760] Okay next

[00:14:22.760 – 00:14:23.820] Empathy tak nak save

[00:14:23.820 – 00:14:26.180] Kita nak save T8 pula

[00:14:26.180 – 00:14:28.100] Tekan dekat plus

[00:14:28.100 – 00:14:29.620] Ulang proses yang sama

[00:14:29.620 – 00:14:31.740] Pastikan sambil anda menonton ni

[00:14:31.740 – 00:14:32.600] Anda buat terus

[00:14:32.600 – 00:14:34.880] Ikut step apa yang saya tengah buat

[00:14:34.880 – 00:14:37.080] Buat terus kepada

[00:14:39.200 – 00:14:40.480] Whatsapp bisnes anda

[00:14:40.480 – 00:14:42.180] Yang ni special sikit

[00:14:42.180 – 00:14:43.620] Sebab dia ada video testimoni

[00:14:43.620 – 00:14:44.900] Jadi saya nak tunjukkan example

[00:14:44.900 – 00:14:46.480] Saya paste dulu

[00:14:46.480 – 00:14:47.900] Saya punya script dekat sini

[00:14:49.080 – 00:14:51.220] Lepas tu saya nak attach video

[00:14:52.180 – 00:14:53.460] Sekejap sekali lagi

[00:14:55.160 – 00:14:57.320] Ok, kadang-kadang dia gila sikit

[00:14:58.720 – 00:15:00.060] Ok, dah tak gila dah

[00:15:00.060 – 00:15:02.220] Lepas tu kita tekan attach media

[00:15:02.220 – 00:15:04.140] Saya nak masukkan video

[00:15:04.140 – 00:15:05.360] Ni video dummy je

[00:15:06.300 – 00:15:08.040] Siapa punya video ni pun saya tak tahu

[00:15:08.040 – 00:15:09.500] Saya ambil daripada YouTube je

[00:15:09.500 – 00:15:10.980] Sebagai dummy, minta maaf lah eh

[00:15:10.980 – 00:15:12.240] Kalau anda punya muka kat sini

[00:15:12.240 – 00:15:14.400] Ni dummy sahaja, minta maaf

[00:15:14.400 – 00:15:15.180] Mohon kebenaran

[00:15:15.180 – 00:15:16.860] Saya tekan save

[00:15:16.860 – 00:15:17.740] Okay

[00:15:18.640 – 00:15:21.500] So harap-harap tak ada gambar siapa-siapa lah kat situ eh

[00:15:21.500 – 00:15:22.580] Kita dummy sahaja

[00:15:22.580 – 00:15:24.260] And then next pula

[00:15:24.260 – 00:15:27.740] Kita save soalan yang selanjutnya

[00:15:27.740 – 00:15:29.000] T9

[00:15:29.000 – 00:15:31.200] So tekan dekat plus

[00:15:31.200 – 00:15:33.800] Tekan T9

[00:15:33.800 – 00:15:35.220] Dan kita tekan

[00:15:35.220 – 00:15:36.540] Space

[00:15:38.260 – 00:15:39.020] Okay

[00:15:39.020 – 00:15:40.040] Enter

[00:15:40.040 – 00:15:42.960] So nak tengok video tadi masuk tak caption

[00:15:42.960 – 00:15:44.600] Okay masuk eh ada dekat situ

[00:15:45.300 – 00:15:46.460] Selesai guys

[00:15:46.460 – 00:15:50.240] Jadi tanpa masa mari kita buat sesi role play

[00:15:50.240 – 00:15:52.960] Kita nak cuba daripada atas sampai lah ke bawah

[00:15:52.960 – 00:15:54.840] Ibarat macam customer tengah whatsapp kita

[00:15:56.000 – 00:15:57.540] Jom kita buat role play

[00:15:57.540 – 00:16:00.000] Bayangkan customer whatsapp macam biasa

[00:16:00.000 – 00:16:03.200] Kalau anda dekat stage ni minta tolong husband

[00:16:03.200 – 00:16:04.380] Minta tolong kawan-kawan

[00:16:04.380 – 00:16:05.560] Minta lah tolong siapa-siapa

[00:16:05.560 – 00:16:07.160] Eh menyama sekejap jadi customer

[00:16:07.160 – 00:16:08.000] Jom kita cuba

[00:16:08.000 – 00:16:09.780] 3, 2, 1 saya tekan send

[00:16:09.780 – 00:16:12.040] So kali ni saya nak jawab

[00:16:12.040 – 00:16:13.120] Menggunakan

[00:16:13.120 – 00:16:14.220] Seratus peratus

[00:16:14.800 – 00:16:15.800] Quick reply

[00:16:15.800 – 00:16:16.660] Yang saya dah save

[00:16:16.660 – 00:16:17.600] Dan bila saya tekan

[00:16:17.600 – 00:16:18.120] Slash

[00:16:18.120 – 00:16:18.560] Tengok

[00:16:18.560 – 00:16:19.840] Berapa banyak

[00:16:19.840 – 00:16:20.740] Quick reply yang saya ada

[00:16:20.740 – 00:16:21.600] Haa

[00:16:21.600 – 00:16:22.100] Mek kau

[00:16:22.100 – 00:16:23.400] Berapa banyak dah ada kat sini

[00:16:23.400 – 00:16:25.140] So dah ada banyak

[00:16:25.140 – 00:16:26.700] Dan kita kena kenal pening

[00:16:26.700 – 00:16:27.660] Jadi kita ikut je

[00:16:27.660 – 00:16:27.980] I

[00:16:27.980 – 00:16:28.720] Tulis I

[00:16:28.720 – 00:16:29.740] Satu

[00:16:29.740 – 00:16:30.980] Ataupun I pun boleh

[00:16:30.980 – 00:16:31.920] Kita select kat sini

[00:16:31.920 – 00:16:33.220] And then tekan

[00:16:33.220 – 00:16:33.680] Send

[00:16:33.680 – 00:16:34.380] Lepas tu

[00:16:34.380 – 00:16:34.800] Slash

[00:16:34.800 – 00:16:35.580] Saya suka tulis je

[00:16:35.580 – 00:16:36.160] I dua

[00:16:36.160 – 00:16:37.760] Kalau saya tekan

[00:16:37.760 – 00:16:38.440] Send terus

[00:16:38.440 – 00:16:39.440] Dia jadi macam ni

[00:16:39.440 – 00:16:40.160] So salah lah

[00:16:40.160 – 00:16:41.080] Tak nak send macam ni

[00:16:41.080 – 00:16:41.860] Kita nak buat

[00:16:41.860 – 00:16:45.700] Slash I2 kena pilih baru send

[00:16:45.700 – 00:16:48.840] Okay, anda abaikanlah ayat yang salah ni

[00:16:48.840 – 00:16:51.080] Anggaplah yang ni dah okay, smooth

[00:16:53.060 – 00:16:56.040] Lepas tu kita bayangkanlah customer reply

[00:16:56.040 – 00:16:59.700] Saya untuk memudahkan ni, saya send sahaja

[00:17:00.500 – 00:17:03.120] Dan bayangkanlah kita pun ada empathy

[00:17:03.120 – 00:17:07.060] Untuk lajukan example ni, saya tak nak tulis empathy sendiri

[00:17:07.060 – 00:17:08.080] Saya nak copy paste je

[00:17:08.080 – 00:17:09.980] Ini example eh, tapi kalau anda

[00:17:09.980 – 00:17:12.580] Janganlah kita copy paste

[00:17:12.580 – 00:17:14.220] Kita buatlah manual

[00:17:14.220 – 00:17:16.280] Yang ni tulis manual

[00:17:16.280 – 00:17:16.720] Send

[00:17:16.720 – 00:17:18.200] Ini tak payah ada skrip

[00:17:18.200 – 00:17:19.820] Lepas tu baru ada skrip

[00:17:19.820 – 00:17:20.960] Which is I3

[00:17:20.960 – 00:17:23.540] Lepas tu skrip yang seterusnya adalah

[00:17:23.540 – 00:17:24.980] Slash I4

[00:17:24.980 – 00:17:26.080] Send

[00:17:27.280 – 00:17:28.020] Send

[00:17:28.020 – 00:17:30.180] Lepas tu customer pula respon

[00:17:30.180 – 00:17:32.420] Customer minta abang

[00:17:32.420 – 00:17:33.120] Minta anak

[00:17:33.120 – 00:17:34.400] Minta husband

[00:17:34.400 – 00:17:35.300] Eh reply reply

[00:17:35.300 – 00:17:36.220] Ok ok

[00:17:36.220 – 00:17:36.840] Reply

[00:17:36.840 – 00:17:38.320] Pak customer reply

[00:17:38.320 – 00:17:40.140] Lepas tu kita pun guna

[00:17:40.140 – 00:17:41.860] Empathy tulis manually

[00:17:41.860 – 00:17:43.800] Ni bayangkan saya tulis manually

[00:17:43.800 – 00:17:46.000] Ini adalah hasil dia manually saya tulis

[00:17:46.000 – 00:17:47.380] Saya tekan send

[00:17:47.380 – 00:17:49.440] Lepas tu barulah kita guna

[00:17:49.440 – 00:17:51.520] Slash T yang pertama

[00:17:51.520 – 00:17:54.200] T1 send

[00:17:54.200 – 00:17:55.820] Selepas empathy

[00:17:55.820 – 00:17:58.180] Kalau tak ada empathy dia melompat sangat

[00:17:58.180 – 00:17:59.300] Kita wajib ada empathy

[00:17:59.300 – 00:18:01.280] Lepas tu slash T2

[00:18:01.280 – 00:18:03.380] Pilih send

[00:18:03.380 – 00:18:05.980] Nampak kan cantik kat situ

[00:18:05.980 – 00:18:07.020] Kita educate dia

[00:18:07.020 – 00:18:08.940] Lepas tu customer pun respond

[00:18:08.940 – 00:18:11.320] Okay, customer respond dengan ayat ni

[00:18:11.320 – 00:18:12.900] Okay, reply, reply, reply

[00:18:13.920 – 00:18:15.420] Okay, paling cantik

[00:18:15.420 – 00:18:17.080] Jangan tanya dia apa patut dia reply

[00:18:17.080 – 00:18:18.640] Suruh dia reply ikut suku hati dia

[00:18:18.640 – 00:18:19.240] Kita nak tengok

[00:18:19.240 – 00:18:20.660] Patutnya kalau script kita di power

[00:18:21.240 – 00:18:22.920] Orang ter-reply macam mana-macam mana pun

[00:18:22.920 – 00:18:24.860] Kita boleh susun flow dia

[00:18:24.860 – 00:18:26.720] So that dia align dengan apa yang kita nak

[00:18:27.260 – 00:18:29.500] Okay, so kita pun tulis empathy manually

[00:18:29.500 – 00:18:31.440] Yang ni jangan copy-paste macam saya ya

[00:18:31.440 – 00:18:32.740] Kena tulis manually

[00:18:32.740 – 00:18:34.420] Ini saya just nak lajukan sahaja

[00:18:35.160 – 00:18:35.640] Send

[00:18:35.640 – 00:18:39.580] Lepas tu kita slash T3

[00:18:41.020 – 00:18:42.240] Send

[00:18:42.240 – 00:18:44.060] Ini gambar dia

[00:18:44.060 – 00:18:45.460] Jadi

[00:18:45.460 – 00:18:49.600] Lepas tu slash T4

[00:18:50.910 – 00:18:52.550] Send

[00:18:52.550 – 00:18:55.610] Lepas tu slash T5

[00:18:55.610 – 00:18:56.410] Soalan

[00:18:58.210 – 00:18:59.210] Nampak

[00:18:59.210 – 00:19:00.490] Dah almost maximum

[00:19:00.490 – 00:19:01.850] Sebab tu lah

[00:19:01.850 – 00:19:03.890] Kita tak nak panjarkan lagi

[00:19:03.890 – 00:19:06.010] Kalau panjang sangat nampak tak

[00:19:06.010 – 00:19:09.650] Saya punya text ni dah almost dekat maximum dah

[00:19:09.650 – 00:19:11.490] Kalau tak dia customer kena scroll dua kali

[00:19:11.490 – 00:19:12.310] Boleh baca

[00:19:12.310 – 00:19:13.770] So yang ni just nice lah

[00:19:13.770 – 00:19:15.330] So customer pun

[00:19:16.070 – 00:19:16.730] Respond

[00:19:16.730 – 00:19:18.190] Kita copy

[00:19:18.190 – 00:19:20.370] Minta husband reply ke apa ke

[00:19:20.370 – 00:19:20.930] Okay try

[00:19:21.770 – 00:19:23.850] Sebab tu kita pun salin lah manually

[00:19:23.850 – 00:19:25.270] Okay yang ni empathy

[00:19:25.270 – 00:19:26.750] Saya sajalah type manually

[00:19:26.750 – 00:19:29.070] Kalau macam tu

[00:19:29.070 – 00:19:32.130] Kita focus speaking dulu

[00:19:34.890 – 00:19:37.390] Empathy ni kita kena biasakan tulis manual

[00:19:37.390 – 00:19:40.330] Sebab kita tak nak

[00:19:40.330 – 00:19:41.990] Kita guna skrip

[00:19:41.990 – 00:19:43.690] Ini memang kena develop sendiri

[00:19:43.690 – 00:19:45.430] And then kita pergi T6

[00:19:47.010 – 00:19:47.730] Send

[00:19:47.730 – 00:19:48.970] Basit pula dah

[00:19:48.970 – 00:19:49.990] Baik-baik-baik

[00:19:49.990 – 00:19:52.150] Slash T7

[00:19:53.790 – 00:19:54.510] Haa

[00:19:54.510 – 00:19:55.250] Send

[00:19:55.250 – 00:19:56.730] Nampak tak cantik flow dia

[00:19:56.730 – 00:19:58.110] Yang ni panjang

[00:19:58.110 – 00:19:58.850] Hantar media

[00:19:58.850 – 00:20:00.310] Bawah ni kita educate

[00:20:00.310 – 00:20:01.710] So takde lah rasa macam

[00:20:01.710 – 00:20:03.010] Over sangat kan

[00:20:03.010 – 00:20:04.230] Chill-chill je

[00:20:04.230 – 00:20:06.130] Lepas tu customer pun

[00:20:06.130 – 00:20:07.450] Respond

[00:20:07.450 – 00:20:08.130] Ada-ada

[00:20:08.130 – 00:20:09.070] Bulan depan

[00:20:09.070 – 00:20:10.810] Itu yang saya kurang kabut ni

[00:20:10.810 – 00:20:13.310] Dia pun send dekat WhatsApp

[00:20:13.310 – 00:20:16.410] Lepas tu kita pun sambut manually

[00:20:16.410 – 00:20:17.150] Empathy

[00:20:18.310 – 00:20:19.030] Send

[00:20:19.030 – 00:20:26.560] Lepas dah send

[00:20:26.560 – 00:20:27.560] Kita guna

[00:20:27.560 – 00:20:29.460] Slash T8

[00:20:31.160 – 00:20:32.900] Kita hantar video guys

[00:20:32.900 – 00:20:34.400] 3, 2, 1 send

[00:20:34.400 – 00:20:36.020] Perlamak nampak

[00:20:36.020 – 00:20:38.060] Tak payah nak cek jari dah video

[00:20:38.060 – 00:20:39.420] Boleh tekan play je kat sini

[00:20:42.080 – 00:20:44.100] Ini contoh video dummy je lah

[00:20:44.100 – 00:20:44.780] Minta maaf lah

[00:20:44.780 – 00:20:47.860] Ini dummy contoh video je

[00:20:47.860 – 00:20:48.500] Ok

[00:20:48.500 – 00:20:50.840] Lepas tu kita slash lah

[00:20:51.960 – 00:20:52.600] ET9

[00:20:55.340 – 00:20:55.980] Habislah

[00:20:57.000 – 00:20:58.320] Lepas tu habislah

[00:20:58.320 – 00:20:59.680] Kita nak masuk O pulak

[00:21:00.420 – 00:21:02.520] Dan customer pun akan reply dekat sini

[00:21:02.520 – 00:21:03.980] Jadi inilah dia

[00:21:03.980 – 00:21:05.640] Macam mana kita build up trust

[00:21:05.640 – 00:21:07.940] Jom kita cuba baca daripada atas

[00:21:07.940 – 00:21:09.000] Sampailah ke bawah

[00:21:09.000 – 00:21:12.600] Saya nak kita mendalami perasaan jadi customer

[00:21:12.600 – 00:21:13.780] Customer WhatsApp

[00:21:13.780 – 00:21:16.320] Berminat private tutor English untuk anak

[00:21:16.320 – 00:21:17.120] Kita reply

[00:21:17.120 – 00:21:19.820] Salam saya Sally dari ID Tutor di Petalan Jaya

[00:21:19.820 – 00:21:22.040] Boleh tahu anak ni darjah berapa?

[00:21:22.200 – 00:21:22.960] Dah start sekolah?

[00:21:23.240 – 00:21:25.280] Darjah 4, umur 10 tahun

[00:21:25.280 – 00:21:27.160] Ok noted, darjah 4

[00:21:27.160 – 00:21:29.180] Kenapa ramai pilih ID Tutor?

[00:21:29.480 – 00:21:31.080] Lebih 12 tahun pengalaman

[00:21:31.080 – 00:21:32.640] Ofis tidak masalah damai

[00:21:32.640 – 00:21:34.700] 25 orang certified trainer

[00:21:34.700 – 00:21:35.780] Teacher

[00:21:35.780 – 00:21:38.500] Lebih 7500 pelajar sejak 2012

[00:21:39.280 – 00:21:41.620] Sebelum ni, pernah ambil tutor English tak?

[00:21:42.100 – 00:21:43.720] Tak pernah lagi, ni first time

[00:21:43.720 – 00:21:46.040] Oh, first time, tak apa, jangan risau

[00:21:46.040 – 00:21:47.340] Kami boleh guard step by step

[00:21:47.340 – 00:21:49.680] Kalau basic vocabulary belum kuat

[00:21:49.680 – 00:21:54.020] Teacher kami akan cover seribu common English words secara step by step

[00:21:55.340 – 00:21:57.460] Cakap lah kalau baca ni, ni kena improve lagi kot

[00:21:58.640 – 00:22:01.120] Anak sekarang lebih struggle speaking atau spelling?

[00:22:01.940 – 00:22:04.340] Speaking dia malu, spelling pun agak lemah

[00:22:04.340 – 00:22:09.120] Ok, noted, nanti saya akan inform teacher untuk fokus pada speaking dan spelling

[00:22:11.800 – 00:22:12.740] Hantar gambar.

[00:22:13.020 – 00:22:14.100] Saya share feedback pada ni.

[00:22:14.520 – 00:22:16.440] Anak dia sebelum ni pun struggle English.

[00:22:16.760 – 00:22:19.160] Lepas kelas, sekarang dah boleh skor A dalam exam.

[00:22:19.960 – 00:22:22.980] Nak cikgu fokus mahirkan speaking atau spelling dulu?

[00:22:23.480 – 00:22:24.340] Speaking dulu.

[00:22:24.680 – 00:22:26.360] Dia malu nak bercakap.

[00:22:27.960 – 00:22:30.400] Baik, kalau macam tu kita fokus speaking dulu.

[00:22:30.640 – 00:22:34.560] Nanti teacher akan ajar 20 formula simple untuk fluent English sepantas 2 minggu.

[00:22:34.840 – 00:22:38.560] Lepas tu, teacher akan buat sesi role play supaya anak bukan sekadar faham

[00:22:38.560 – 00:22:40.480] tapi boleh bercakap sendiri tanpa malu.

[00:22:41.200 – 00:22:42.580] Ada apa-apa exam yang terdekat?

[00:22:43.500 – 00:22:45.160] Ada exam bulan depan.

[00:22:45.840 – 00:22:46.760] Oh, dah tak lama tu.

[00:22:47.040 – 00:22:48.060] Better start cepat.

[00:22:48.220 – 00:22:49.280] Sempat lagi nak kerja.

[00:22:50.260 – 00:22:51.140] Hantar video.

[00:22:53.840 – 00:22:54.400] Alhamdulillah.

[00:22:54.580 – 00:22:55.140] Aduh.

[00:22:55.420 – 00:22:56.820] Ini pula saya lupa nak padam.

[00:22:56.920 – 00:22:57.580] Ni kena padam eh.

[00:22:57.680 – 00:22:58.880] Rose public speaking ni kena padam.

[00:22:59.380 – 00:22:59.940] Alhamdulillah.

[00:23:00.120 – 00:23:01.380] Lepas 6 bulan kelas,

[00:23:01.700 – 00:23:03.880] anak Cik Rose berjaya join public speaking

[00:23:03.880 – 00:23:05.060] dengan lebih confident.

[00:23:06.480 – 00:23:08.240] Anak habis sekolah pukul berapa?

[00:23:08.500 – 00:23:09.880] Biasa free petang atau weekend?

[00:23:10.360 – 00:23:11.460] Nampak tak guys?

[00:23:11.460 – 00:23:14.080] Ada tak rasa percaya dan teras sikit?

[00:23:14.700 – 00:23:21.740] Sebenarnya, bila kita buat benda ni, kita nak santai-santai, chill-chill, kita consult customer dan customer rasa macam,

[00:23:21.900 – 00:23:24.100] uh, bagus lah dia ni, tak mau maksa-maksa.

[00:23:24.660 – 00:23:28.040] Dan perasan tak juga, saya baca kot kuat.

[00:23:28.160 – 00:23:30.620] Sebab kita kena baca kot kuat tau, skrip ni.

[00:23:31.020 – 00:23:33.220] Sampai kita pun rasa, ish, skimak sangat ni.

[00:23:33.380 – 00:23:35.620] Eh, macam tak kena. Eh, macam berbelik-belik je lidah.

[00:23:36.240 – 00:23:38.020] Jangan baca dalam hati.

[00:23:38.840 – 00:23:41.100] Jangan baca dalam hati, baca sorang-sorang tak boleh.

[00:23:41.100 – 00:23:42.420] Kita kena baca kot kuat

[00:23:42.420 – 00:23:43.980] Macam kita tengah bercakap depan customer

[00:23:43.980 – 00:23:46.440] Berminat private tutor untuk anak

[00:23:46.440 – 00:23:47.740] Ok kita pun reply

[00:23:47.740 – 00:23:48.280] Salam

[00:23:48.280 – 00:23:50.500] Saya Sally dari adi tutor di Petalan Jaya

[00:23:50.500 – 00:23:53.120] Boleh tahu anak tahun ni dah ajar berapa

[00:23:53.120 – 00:23:54.040] Dah start sekolah

[00:23:54.040 – 00:23:55.880] So bila kita baca pun fluent

[00:23:55.880 – 00:23:57.240] Maksudnya memang bagus

[00:23:57.240 – 00:23:57.820] Nah skrip ni

[00:23:57.820 – 00:23:58.780] Maksudnya skrip ni fluent

[00:23:58.780 – 00:24:00.780] Dan kalau ada apa kesalahan

[00:24:00.780 – 00:24:03.220] Kita kena betulkan dalam quick reply balik

[00:24:04.180 – 00:24:05.180] Contoh macam ni

[00:24:05.180 – 00:24:06.640] Saya nak betulkan dalam quick reply

[00:24:06.640 – 00:24:08.040] Ada sedikit kesalahan

[00:24:08.040 – 00:24:09.220] Saya pergi dekat quick reply

[00:24:09.220 – 00:24:11.040] Pergi balik dekat rose tadi tu

[00:24:11.040 – 00:24:13.620] Saya nak edit balik

[00:24:13.620 – 00:24:14.500] Yang ni

[00:24:14.500 – 00:24:16.120] Saya nak edit balik yang ni

[00:24:16.120 – 00:24:17.440] Tak nak lah ada benda-benda ni

[00:24:17.440 – 00:24:18.100] Saya padam

[00:24:19.180 – 00:24:20.040] Sepatutnya terus

[00:24:20.040 – 00:24:20.980] Ya Alhamdulillah

[00:24:22.360 – 00:24:23.380] Sepatutnya macam ni

[00:24:23.380 – 00:24:25.160] Saya tekan enter

[00:24:25.160 – 00:24:26.960] Jadi benda-benda pembetulan ni

[00:24:26.960 – 00:24:28.020] Kita kena double check balik

[00:24:28.020 – 00:24:29.960] Ada je apa-apa skrip salah

[00:24:29.960 – 00:24:30.740] Tekan

[00:24:30.740 – 00:24:31.760] Betulkan

[00:24:31.760 – 00:24:32.420] Save

[00:24:32.420 – 00:24:33.440] Macam tu guys

[00:24:35.060 – 00:24:36.820] So bila kita try balik

[00:24:36.820 – 00:24:37.620] Saya nak cuba

[00:24:37.620 – 00:24:38.360] Try balik

[00:24:38.940 – 00:24:39.500] Send

[00:24:39.500 – 00:24:40.300] Slash

[00:24:41.380 – 00:24:42.540] T8 kot

[00:24:42.540 – 00:24:43.960] T8 betul

[00:24:43.960 – 00:24:45.660] Saya tekan send

[00:24:45.660 – 00:24:48.380] Haa baru cantik nampak tak

[00:24:48.380 – 00:24:50.520] Jadi itulah dia

[00:24:50.520 – 00:24:52.000] Oh bateri pun habis guys

[00:24:52.000 – 00:24:53.700] Jumpa dalam video yang seterusnya

[00:24:53.700 – 00:24:54.200] Bye bye