Trust Phase Part 1
Source: https://coachadib.com/module/6ac2d35a008bec25b8c43c3f
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.180 – 00:00:01.640] Trust Phase.

[00:00:01.960 – 00:00:02.640] Fasa Trust.

[00:00:02.960 – 00:00:09.700] Kalau tadi dah settle intro, kita nak pergi pula kepada Trust Fasa yang kedua.

[00:00:09.980 – 00:00:10.380] Let's go.

[00:00:11.640 – 00:00:12.880] Kita sambung balik.

[00:00:13.640 – 00:00:15.600] Yang ni dah settle.

[00:00:16.160 – 00:00:17.840] Kita scroll ke bawah.

[00:00:18.420 – 00:00:21.820] Dekat sini kalau anda perasan, saya dah start bagi jawapan dah sebenarnya.

[00:00:21.920 – 00:00:22.660] Ini reply 2.

[00:00:22.960 – 00:00:23.580] Lepas tu empathy.

[00:00:24.280 – 00:00:28.120] Tanpa bantuan AI belakangan ni pun, kita boleh je siapkan terus.

[00:00:28.300 – 00:00:28.520] Betul tak?

[00:00:28.520 – 00:00:30.480] Kita ambil lah, kita reply je lah

[00:00:30.480 – 00:00:31.720] Tak payah tengok lah belakangan ni

[00:00:31.720 – 00:00:33.120] Saya tutup lah belakangan ni

[00:00:33.120 – 00:00:33.540] Okay

[00:00:33.540 – 00:00:34.840] Kita reply sendiri

[00:00:35.460 – 00:00:37.520] Sebelum ni pernah ambil tutor English tak?

[00:00:38.520 – 00:00:39.620] Kita pun reply

[00:00:39.620 – 00:00:41.340] Tak pernah lagi

[00:00:42.480 – 00:00:43.720] Ni first time

[00:00:45.640 – 00:00:46.400] Lepas tu

[00:00:46.400 – 00:00:47.720] Kita sendiri buatlah empathy

[00:00:48.700 – 00:00:50.240] Oh, first time

[00:00:53.800 – 00:00:55.220] Takpe, jangan risau

[00:00:56.180 – 00:00:57.320] Jangan risau

[00:00:57.320 – 00:00:59.240] Kami boleh guide step by step

[00:00:59.240 – 00:01:05.400] Dan kalau perasan

[00:01:05.400 – 00:01:07.460] Bila kita buat empathy ni

[00:01:07.460 – 00:01:09.500] Kita akan nampak friendly sangat

[00:01:09.500 – 00:01:09.940] Perasan tak?

[00:01:10.680 – 00:01:11.320] Empathy

[00:01:11.320 – 00:01:12.420] Okay

[00:01:13.080 – 00:01:14.460] Takpe kalau first time

[00:01:14.460 – 00:01:16.460] Kami akan guide step by step

[00:01:16.460 – 00:01:17.960] Kalau kita keras

[00:01:17.960 – 00:01:18.380] Apa jadi?

[00:01:18.860 – 00:01:19.580] Tak pernah lagi

[00:01:19.580 – 00:01:20.200] Ni first time

[00:01:20.200 – 00:01:20.920] Terus educate

[00:01:22.080 – 00:01:23.380] Macam ni lah bayangkan eh

[00:01:23.380 – 00:01:25.720] Bayangkan kalau saya delete row ni

[00:01:25.720 – 00:01:27.620] Saya delete row ni

[00:01:27.620 – 00:01:28.840] Okay tengok apa jadi

[00:01:29.560 – 00:01:31.060] Berminat private tutor anak

[00:01:31.060 – 00:01:32.360] Salam saya Sally

[00:01:32.360 – 00:01:34.080] Dari Adi Tutor Petalun Jaya

[00:01:34.080 – 00:01:35.180] Boleh tahu

[00:01:35.180 – 00:01:36.620] Anak ni dah ajar berapa

[00:01:36.620 – 00:01:38.120] Dah start sekolah

[00:01:38.120 – 00:01:40.180] Dah jampat 10 tahun

[00:01:40.180 – 00:01:41.720] Kenapa ramai pilih adi tutor

[00:01:41.720 – 00:01:42.680] Lebih 12 tahun pengalaman

[00:01:44.020 – 00:01:46.240] Tiba-tiba macam melompat

[00:01:46.240 – 00:01:47.320] Perasan tak dia macam

[00:01:47.320 – 00:01:48.740] Eh apa benda ni

[00:01:48.740 – 00:01:52.240] Aku cakap dah jampat umur 10 tahun

[00:01:52.240 – 00:01:53.720] Tiba-tiba seller ni

[00:01:53.720 – 00:01:55.560] Terus hantar skrip kat aku

[00:01:56.540 – 00:01:57.920] Nampak sangat ikut skrip

[00:01:57.920 – 00:02:00.000] Kenapa ramai pilih adi tutor

[00:02:00.000 – 00:02:01.140] Lebih 12 tahun pengalaman

[00:02:01.140 – 00:02:01.700] Tiba

[00:02:01.700 – 00:02:03.580] Tiba tak dia macam tiba sangat

[00:02:03.580 – 00:02:03.980] Dia macam

[00:02:05.220 – 00:02:05.880] Tiber

[00:02:06.660 – 00:02:07.380] Macam tu

[00:02:07.380 – 00:02:07.800] Macam

[00:02:07.800 – 00:02:08.360] Apa hal ni

[00:02:08.360 – 00:02:10.240] Macam tak manusia

[00:02:10.240 – 00:02:10.700] We je

[00:02:10.700 – 00:02:12.060] Tak berapa nak manusia

[00:02:12.060 – 00:02:12.260] We

[00:02:12.260 – 00:02:14.240] So kalau saya andur balik

[00:02:15.040 – 00:02:15.920] Yang ni

[00:02:15.920 – 00:02:16.600] Haa

[00:02:16.600 – 00:02:17.380] Lebih manusia

[00:02:17.380 – 00:02:17.560] We

[00:02:17.560 – 00:02:18.760] Ok noter

[00:02:18.760 – 00:02:19.500] Dah jampat

[00:02:19.500 – 00:02:20.840] Kenapa ramai pilih

[00:02:20.840 – 00:02:21.840] So benda ni

[00:02:21.840 – 00:02:22.620] Empathy ni

[00:02:22.620 – 00:02:23.520] Dia juga macam

[00:02:23.520 – 00:02:24.260] Kita panggil

[00:02:25.240 – 00:02:25.900] Bridging

[00:02:27.140 – 00:02:28.800] Dia macam jambatan

[00:02:28.800 – 00:02:30.220] Macam ni je

[00:02:30.220 – 00:02:30.560] Bridge

[00:02:30.560 – 00:02:31.200] Bridge

[00:02:31.900 – 00:02:32.560] Haa

[00:02:32.560 – 00:02:33.060] Macam tu kot

[00:02:33.060 – 00:02:34.680] Dia macam jambatan

[00:02:34.680 – 00:02:36.140] Tanpa empati

[00:02:37.020 – 00:02:38.420] Skrip nampak awkward

[00:02:38.420 – 00:02:39.740] Sama lah macam ni

[00:02:39.740 – 00:02:41.900] Tak pernah lagi ni first time

[00:02:41.900 – 00:02:43.320] Oh first time

[00:02:43.320 – 00:02:44.420] Tak apa jangan risau

[00:02:44.420 – 00:02:45.840] Kami boleh guide step by step

[00:02:45.840 – 00:02:46.760] Lepas tu kita educate

[00:02:46.760 – 00:02:49.520] Kita tengok ayat educate yang AI cadangkan

[00:02:49.520 – 00:02:50.380] Bijak tak bijak

[00:02:51.400 – 00:02:52.640] Okey dekat sini

[00:02:52.640 – 00:02:55.320] Sebelum ni pernah ambil tuiti English tak?

[00:02:55.740 – 00:02:56.740] Soalan yang sama

[00:02:56.740 – 00:02:57.580] Apa dia jawab?

[00:02:57.980 – 00:02:58.920] Saya jawab tak first time

[00:02:58.920 – 00:02:59.900] Dia kata belum pernah

[00:02:59.900 – 00:03:01.540] Setakat ni belajar kat sekolah sahaja

[00:03:01.540 – 00:03:03.840] Skema batu betul customer ni

[00:03:04.660 – 00:03:05.800] Sekolah sahaja

[00:03:05.800 – 00:03:07.560] Oh betul lah saya tak suka AI ni

[00:03:08.460 – 00:03:10.200] Kadang skema kadang elok

[00:03:10.200 – 00:03:12.180] Bila kita suruh jalan skema

[00:03:12.180 – 00:03:13.180] Dia rempit sangat pula

[00:03:13.180 – 00:03:15.820] So dia kata empathy

[00:03:15.820 – 00:03:17.660] Oh faham maksudnya ini first time

[00:03:17.660 – 00:03:19.080] Belajar secara private 1-1

[00:03:19.080 – 00:03:20.140] Okay not bad

[00:03:20.140 – 00:03:22.520] Kan sama je not bad lah

[00:03:22.520 – 00:03:23.880] Okay tak ada masalah sangat

[00:03:23.880 – 00:03:26.900] Lepas tu dia masuk kepada T1

[00:03:26.900 – 00:03:28.740] Eh hilang lah

[00:03:29.380 – 00:03:30.240] Terdelead ke apa

[00:03:30.240 – 00:03:31.560] T1

[00:03:31.560 – 00:03:33.060] Kalau anda punya terdelete

[00:03:33.060 – 00:03:33.680] Tolong masukkan

[00:03:33.680 – 00:03:34.940] Lepasannya ada T1 kat sini

[00:03:34.940 – 00:03:35.880] Tadi terbuang kot

[00:03:36.840 – 00:03:38.260] So T1

[00:03:38.260 – 00:03:39.100] Educate pertama

[00:03:39.100 – 00:03:41.700] Kalau basic vocab belum kuat

[00:03:41.700 – 00:03:42.660] Teacher akan cover

[00:03:42.660 – 00:03:44.340] Seribu common English

[00:03:44.340 – 00:03:44.900] Step by step

[00:03:44.900 – 00:03:45.880] Nampak

[00:03:45.880 – 00:03:47.080] Bijak dia

[00:03:47.080 – 00:03:47.880] Saya boleh ambil ni

[00:03:47.880 – 00:03:48.580] Saya educate

[00:03:49.380 – 00:03:50.100] Pace

[00:03:50.100 – 00:03:52.480] Dan benda ni diambil

[00:03:52.480 – 00:03:53.680] Daripada kita punya

[00:03:53.680 – 00:03:54.440] Ayat educate

[00:03:54.440 – 00:03:55.700] Kan tadi saya dah buat

[00:03:55.700 – 00:03:57.380] Dekat bahagian question bank

[00:03:57.380 – 00:03:59.060] Kita ada educate bank

[00:03:59.060 – 00:03:59.580] Pasal tak?

[00:04:00.580 – 00:04:02.420] Dia ambil yang mana satu kan tadi

[00:04:02.980 – 00:04:03.460] Vocab

[00:04:04.240 – 00:04:05.960] Vocab dia ambil

[00:04:07.540 – 00:04:08.660] Eh bawah ni

[00:04:09.640 – 00:04:10.420] Ha ni

[00:04:11.200 – 00:04:12.320] Seribu common word

[00:04:12.320 – 00:04:14.560] So AI ni bijak dia

[00:04:14.560 – 00:04:16.860] Dia meng simplifikan ayat saya tadi

[00:04:17.440 – 00:04:18.880] Saya tak tahulah anda dapat

[00:04:18.880 – 00:04:20.180] Bijak macam dia ke tak

[00:04:20.180 – 00:04:21.640] Muka AI saya je dah bijak

[00:04:21.640 – 00:04:23.640] Sebab saya dah borak dengan dia beribu-ribu jam

[00:04:24.640 – 00:04:25.780] Beratus jam lah saya rasa

[00:04:25.780 – 00:04:27.040] Saya dah borak dengan AI saya ni

[00:04:27.040 – 00:04:28.300] Mungkin dia bijak

[00:04:28.300 – 00:04:30.040] Tapi kalau anda punya taksi bijak ni

[00:04:30.040 – 00:04:31.300] Manually tulislah balik

[00:04:31.300 – 00:04:33.080] Ini adalah ayat kita tadi

[00:04:33.080 – 00:04:33.840] Yang paling panjang ni

[00:04:33.840 – 00:04:34.980] Cuba simplify kan

[00:04:34.980 – 00:04:36.420] Sebab dengan

[00:04:36.420 – 00:04:38.620] Skrip yang pendek ni pun

[00:04:38.620 – 00:04:39.720] Bila kita paste

[00:04:39.720 – 00:04:41.300] Dia agak panjang eh

[00:04:41.300 – 00:04:42.980] Kalau kita tengok balik dekat tadi

[00:04:43.660 – 00:04:46.160] Saya punya skrip dia jadi macam mana

[00:04:46.960 – 00:04:48.440] Saya minimise dulu

[00:04:48.440 – 00:04:50.080] Saya punya screen view ni

[00:04:50.080 – 00:04:56.130] Dan saya tengok balik dekat sini

[00:04:56.130 – 00:04:57.090] Nampak tak

[00:04:57.090 – 00:04:58.850] Walaupun kita dah

[00:04:58.850 – 00:05:00.310] Minimise kan dia

[00:05:00.310 – 00:05:02.970] Tapi dia still makan space yang agak besar

[00:05:02.970 – 00:05:06.010] Kalau basic vocabulary belum kuat

[00:05:06.010 – 00:05:10.350] Teacher akan cover seribu common English word secara step by step

[00:05:10.350 – 00:05:12.470] So ini educate yang pertama

[00:05:12.470 – 00:05:14.290] Dia dalam elemen trust

[00:05:14.290 – 00:05:18.390] Sebab benda yang educate ni juga boleh menambahkan trust customer

[00:05:18.390 – 00:05:19.730] Nampak kita ni expert

[00:05:19.730 – 00:05:21.550] Dan kita tak gelojoh menjual

[00:05:21.550 – 00:05:24.170] Next kita nak tanya soalan yang seterusnya

[00:05:24.170 – 00:05:25.410] Kita boleh check question bank

[00:05:25.410 – 00:05:27.490] Kalau kita check question bank pun boleh

[00:05:27.490 – 00:05:29.070] Tapi sebab kita dah tanya AI

[00:05:29.070 – 00:05:30.730] Kita tengok apa AI akan tanya

[00:05:31.470 – 00:05:32.490] Q3 nampak

[00:05:32.490 – 00:05:33.730] Question yang ketiga

[00:05:33.730 – 00:05:35.110] Dia

[00:05:35.110 – 00:05:37.290] Anak sekarang lebih struggle speaking

[00:05:37.290 – 00:05:37.990] Atau spelling

[00:05:37.990 – 00:05:39.010] Mantap

[00:05:39.010 – 00:05:40.450] Dia ikut sebijik

[00:05:40.450 – 00:05:41.250] Saya punya soalan ni

[00:05:41.250 – 00:05:42.150] So

[00:05:42.150 – 00:05:42.950] Siapa yang bijak

[00:05:42.950 – 00:05:43.530] Saya ke dia

[00:05:43.530 – 00:05:44.030] Entah

[00:05:44.030 – 00:05:45.990] Dua-dua bijak lah kot eh

[00:05:45.990 – 00:05:47.870] Anak sekarang lebih struggle

[00:05:47.870 – 00:05:50.030] Anak sekarang lebih struggle

[00:05:50.030 – 00:05:51.270] Lebih ni macam skema

[00:05:51.270 – 00:05:52.070] Anak sekarang

[00:05:52.870 – 00:05:54.210] Lebih struggle lah

[00:05:54.210 – 00:05:54.610] Okey lah

[00:05:54.610 – 00:05:55.890] Okey takde masalah sangat

[00:05:55.890 – 00:05:56.990] Settle

[00:05:56.990 – 00:05:58.510] Jadi

[00:05:58.510 – 00:06:00.730] Saya dah educate sikit

[00:06:00.730 – 00:06:02.350] Nampak kita expert

[00:06:02.350 – 00:06:04.650] Teacher akan cover

[00:06:04.650 – 00:06:05.750] Teacher kami

[00:06:05.750 – 00:06:07.170] Teacher kami lah kot eh

[00:06:07.170 – 00:06:07.790] Saya letak

[00:06:07.790 – 00:06:09.490] Sebab nampak teacher

[00:06:09.490 – 00:06:10.870] Teacher kami

[00:06:10.870 – 00:06:12.310] Teacher kami

[00:06:12.310 – 00:06:14.470] Teacher kami akan cover

[00:06:15.210 – 00:06:16.690] Nanti kan kalau tak tahu kami

[00:06:16.690 – 00:06:17.970] Dia ingat teacher siapa pulak tu

[00:06:19.170 – 00:06:20.550] Kita adjust it sikit

[00:06:20.550 – 00:06:22.030] So, selesai

[00:06:22.030 – 00:06:22.990] Ini kita dah

[00:06:22.990 – 00:06:24.390] Build up trust sikit

[00:06:24.390 – 00:06:25.950] Lepas tu tanya lagi soalan

[00:06:25.950 – 00:06:28.290] Anak sekarang struggle speaking atau spelling

[00:06:28.290 – 00:06:29.670] Tunggu dia respon

[00:06:29.670 – 00:06:31.950] Katalah kita tengoklah

[00:06:31.950 – 00:06:32.610] AI punya

[00:06:33.150 – 00:06:33.670] ni

[00:06:33.670 – 00:06:34.770] speaking dia malu

[00:06:34.770 – 00:06:36.330] spelling pun agak lemah

[00:06:36.330 – 00:06:37.590] oh dua-dua pula lemah

[00:06:37.590 – 00:06:38.310] boleh lah

[00:06:38.310 – 00:06:39.070] kita bantailah

[00:06:39.070 – 00:06:40.090] AI punya example ni

[00:06:40.090 – 00:06:41.990] tujuan saya guna AI ni

[00:06:41.990 – 00:06:43.290] untuk mempercepatkan example

[00:06:43.290 – 00:06:44.230] saya takut anda stuck

[00:06:44.230 – 00:06:45.450] so kita guna AI ni

[00:06:45.450 – 00:06:46.610] untuk tolong lajukkan sikit

[00:06:46.610 – 00:06:47.950] tapi jangan follow 100%

[00:06:48.950 – 00:06:49.610] setakat ni

[00:06:49.610 – 00:06:50.490] saya rasa ok lagi

[00:06:50.490 – 00:06:51.750] sebab customer dia takkan

[00:06:52.350 – 00:06:53.770] dia takkan friendly sangat

[00:06:53.770 – 00:06:55.150] customer standard reply

[00:06:55.150 – 00:06:55.690] memang macam ni

[00:06:55.690 – 00:06:56.410] sepatah-sepatah

[00:06:56.410 – 00:06:57.250] dah jumpa

[00:06:57.250 – 00:06:58.070] 10 tahun

[00:06:58.070 – 00:06:58.830] tak pernah lagi

[00:06:58.830 – 00:06:59.550] ni first time lah

[00:06:59.550 – 00:07:00.890] dia memang standard customer macam ni lah

[00:07:00.890 – 00:07:01.730] dia macam nak tak nak

[00:07:01.730 – 00:07:03.590] Mahu tapi malu

[00:07:03.590 – 00:07:04.710] Malu tapi mahu

[00:07:04.710 – 00:07:05.350] Macam itulah

[00:07:05.350 – 00:07:07.290] So kita pun letaklah

[00:07:07.290 – 00:07:08.170] Elemen empathy

[00:07:08.770 – 00:07:09.870] Cuba try manual

[00:07:09.870 – 00:07:10.870] Saya tak nak

[00:07:10.870 – 00:07:11.630] Buka

[00:07:11.630 – 00:07:12.370] Tu

[00:07:12.370 – 00:07:13.150] Saya tutup dia

[00:07:13.150 – 00:07:13.870] Dia minta try

[00:07:13.870 – 00:07:14.970] Manually

[00:07:22.420 – 00:07:23.920] Spelling pun agak lemah

[00:07:26.150 – 00:07:26.750] Nanti

[00:07:26.750 – 00:07:28.470] Kami akan guide

[00:07:30.730 – 00:07:31.330] Teknik

[00:07:32.310 – 00:07:33.530] Spelling yang betul

[00:07:33.530 – 00:07:37.060] Ada hack

[00:07:37.060 – 00:07:37.760] Ada hack

[00:07:39.080 – 00:07:40.800] Teacher akan ajar simple hack

[00:07:44.220 – 00:07:45.760] Panjang lah pula kan

[00:07:47.550 – 00:07:49.150] Pendekkan pula lah

[00:07:49.150 – 00:07:50.370] Ataupun saya tukar

[00:07:50.370 – 00:07:52.950] Alah, kenapa malu

[00:07:52.950 – 00:07:56.870] I see

[00:07:56.870 – 00:07:59.170] Biasalah tu

[00:07:59.170 – 00:08:03.030] Baru nak belajar

[00:08:04.450 – 00:08:05.750] Nanti

[00:08:05.750 – 00:08:06.590] Dah

[00:08:06.590 – 00:08:07.970] Pandai

[00:08:07.970 – 00:08:10.790] Nanti dah fluent

[00:08:10.790 – 00:08:11.730] Fluent lah eh

[00:08:11.730 – 00:08:12.550] Fluent

[00:08:12.550 – 00:08:15.110] Tak malu dah

[00:08:15.110 – 00:08:15.950] Tak

[00:08:15.950 – 00:08:17.170] Tak

[00:08:17.170 – 00:08:19.050] Tak malu dah

[00:08:19.050 – 00:08:21.810] Tak malu dah tu

[00:08:21.810 – 00:08:23.070] Macam kelakar pula

[00:08:23.070 – 00:08:24.070] Tak tahu malu pula kan

[00:08:24.070 – 00:08:24.870] Kalau fluent

[00:08:26.190 – 00:08:27.730] Mesti dah berani

[00:08:27.730 – 00:08:28.290] Mesti

[00:08:28.290 – 00:08:30.010] Nanti dah fluent

[00:08:30.750 – 00:08:31.470] Nanti

[00:08:32.890 – 00:08:34.310] Bila dah fluent

[00:08:36.620 – 00:08:38.680] Auto jadi berani

[00:08:41.230 – 00:08:41.950] Berani

[00:08:41.950 – 00:08:42.510] Alah

[00:08:42.510 – 00:08:43.290] Dua baris

[00:08:43.290 – 00:08:44.050] Tiga baris pula

[00:08:44.050 – 00:08:44.950] Saya tak nak

[00:08:44.950 – 00:08:47.050] Kita punya respon ni panjang sangat

[00:08:47.050 – 00:08:48.670] Biasa dah tu

[00:08:48.670 – 00:08:49.250] I see

[00:08:49.250 – 00:08:50.550] Tak apa

[00:08:50.550 – 00:08:51.330] Baru nak belajar

[00:08:51.330 – 00:08:52.930] Tak apalah

[00:08:52.930 – 00:08:54.110] Tapi sini dah tak apa

[00:08:54.110 – 00:08:54.790] Takkan tak apa

[00:08:54.790 – 00:08:55.410] Tak apa tak apa

[00:08:55.410 – 00:08:57.830] Saya nak tukar ayat lain pula

[00:08:57.830 – 00:08:58.450] I see

[00:08:58.450 – 00:08:59.410] Biasalah tu

[00:08:59.410 – 00:09:00.310] Biasalah

[00:09:00.310 – 00:09:01.170] Baru belajar

[00:09:01.170 – 00:09:01.930] Biasalah tu

[00:09:01.930 – 00:09:03.530] Baru belajar

[00:09:03.530 – 00:09:04.650] Baru belajar

[00:09:04.650 – 00:09:05.770] Tak naik pula

[00:09:05.770 – 00:09:07.010] Biasalah baru belajar

[00:09:07.010 – 00:09:07.470] I see

[00:09:07.470 – 00:09:08.590] Biasalah baru belajar

[00:09:08.590 – 00:09:10.330] Nanti bila dah fluent

[00:09:10.330 – 00:09:11.650] Auto jadi berani

[00:09:11.650 – 00:09:12.570] Okay

[00:09:13.370 – 00:09:14.550] Soalan seterusnya pula

[00:09:14.550 – 00:09:15.130] Emoji

[00:09:15.130 – 00:09:17.110] Kadang-kadang kita suka guna emoji

[00:09:17.110 – 00:09:18.590] Perasan tak setakat ni

[00:09:18.590 – 00:09:20.270] Skrip saya ni langsung tak ada emoji

[00:09:20.270 – 00:09:21.990] Ada orang dia kata

[00:09:22.730 – 00:09:24.230] Emoji equal friendly

[00:09:24.230 – 00:09:24.930] Betul ke?

[00:09:25.230 – 00:09:26.450] Setuju ke dengan statement tu?

[00:09:26.810 – 00:09:28.810] Tuan, saya nak guna emoji

[00:09:28.810 – 00:09:29.570] Kenapa ya?

[00:09:30.030 – 00:09:31.810] Oh, emoji ni buat saya nampak friendly

[00:09:31.810 – 00:09:32.670] Saya kan senyum

[00:09:32.670 – 00:09:34.350] Hehehe, haha, huhu

[00:09:35.070 – 00:09:36.750] Emoji ni dia bahaya tau guys

[00:09:36.750 – 00:09:38.430] Kadang-kadang customer salah faham tau

[00:09:38.430 – 00:09:40.210] Contoh lah, saya guna emoji

[00:09:41.090 – 00:09:41.610] Alamak

[00:09:41.610 – 00:09:44.130] Saya guna mana emoji saya ni?

[00:09:44.490 – 00:09:44.870] Sini ke?

[00:09:45.550 – 00:09:45.910] Ah, sudah

[00:09:47.030 – 00:09:48.370] Pelik-pelik-pelik emoji saya ni

[00:09:49.070 – 00:09:50.790] Tak jumpalah dekat phone ni

[00:09:50.790 – 00:09:52.210] Tak mana dah emoji kan

[00:09:52.210 – 00:09:54.990] Tapi katakanlah saya guna emoji

[00:09:54.990 – 00:09:57.410] Ada setengah orang dia salah faham tau

[00:09:57.410 – 00:09:59.050] Kita buat emoji happy

[00:09:59.050 – 00:10:01.350] Dia ingat kita nak mengorak dia pula

[00:10:01.350 – 00:10:03.090] Bila kita buat emoji love lah

[00:10:03.090 – 00:10:04.670] Emoji tersengih lah

[00:10:04.670 – 00:10:05.530] Dia kata apa ni

[00:10:05.530 – 00:10:07.310] Kenapa buat emoji macam tu

[00:10:07.310 – 00:10:09.070] Ada setengah orang-orang yang berusia

[00:10:09.070 – 00:10:10.650] Dia kena tak faham tau maksud emoji

[00:10:10.650 – 00:10:13.090] Dia ingat emoji ni macam kita memperlekehkan dia

[00:10:13.090 – 00:10:14.730] So hati-hati

[00:10:14.730 – 00:10:15.990] Kalau saya

[00:10:16.670 – 00:10:18.410] Jangan guna emoji langsung

[00:10:19.090 – 00:10:20.250] Jangan guna

[00:10:20.250 – 00:10:22.510] Emoji langsung

[00:10:22.510 – 00:10:22.970] Terus

[00:10:22.970 – 00:10:25.730] Kalau guna pun sikit je

[00:10:25.730 – 00:10:28.530] Guna sekali-sekala je

[00:10:30.290 – 00:10:32.490] Saya sebenarnya tak suka emoji lah

[00:10:32.490 – 00:10:33.770] Satu lagi nampak AI

[00:10:33.770 – 00:10:35.810] Adakah patut buat skrip emoji

[00:10:35.810 – 00:10:38.570] Perasan tak skrip tak ada emoji ni dia nampak manusia

[00:10:38.570 – 00:10:40.550] Bila banyak sangat emoji

[00:10:40.550 – 00:10:42.250] Write, tanda star rule lah

[00:10:42.250 – 00:10:44.710] Merah, biru, loceng, star

[00:10:44.710 – 00:10:45.470] Wih pening

[00:10:45.470 – 00:10:46.950] Jangan buat emoji eh

[00:10:46.950 – 00:10:50.270] Kalau nak ikut mazhab ahli sunnah wajah ma'ah

[00:10:50.270 – 00:10:50.770] Cik wah

[00:10:50.770 – 00:10:53.430] Mazhab yang simple yang saya nak ajar ni

[00:10:53.430 – 00:10:55.590] Teknik yang simple tak payah guna emoji langsung

[00:10:56.250 – 00:10:57.690] Ok seterusnya pula

[00:10:57.690 – 00:10:59.070] Kita sambung lagi

[00:10:59.070 – 00:11:01.330] Kita tengok lah AI cakap apa

[00:11:02.250 – 00:11:03.530] Kita dah settle

[00:11:04.450 – 00:11:05.050] T1

[00:11:05.050 – 00:11:06.290] Kita tengok pula T2

[00:11:07.430 – 00:11:08.870] AI bagi cadangan

[00:11:08.870 – 00:11:11.050] Based on script yang saya dah prepare tadi tu

[00:11:11.050 – 00:11:11.610] Dia kata

[00:11:14.150 – 00:11:15.390] Speaking dia malu

[00:11:15.390 – 00:11:16.630] Spelling pun agak lemah

[00:11:16.630 – 00:11:17.570] Okey faham

[00:11:17.570 – 00:11:19.250] Jadi teacher kena fokus dua benda

[00:11:19.250 – 00:11:21.130] Confident untuk speaking dan betulkan spelling

[00:11:21.130 – 00:11:22.150] Oh menarik

[00:11:22.150 – 00:11:24.890] Cara dia respon mungkin lebih bagus buat saya

[00:11:24.890 – 00:11:25.950] Ataupun saya lagi bagus

[00:11:25.950 – 00:11:26.430] Tak sure

[00:11:27.010 – 00:11:28.310] Sebab dia meyakinkan

[00:11:28.310 – 00:11:29.730] Teacher kena fokus dua benda

[00:11:29.730 – 00:11:32.070] Confident untuk speaking dan betulkan spelling

[00:11:32.070 – 00:11:33.110] Tapi masalahnya

[00:11:33.110 – 00:11:34.090] Kalau saya ambil ayat ni

[00:11:34.090 – 00:11:35.850] Kenapa saya kurang sikit

[00:11:35.850 – 00:11:37.010] Tengok eh

[00:11:38.150 – 00:11:38.850] Boleh lah

[00:11:38.850 – 00:11:39.530] Tiga baris

[00:11:39.530 – 00:11:40.390] Okey

[00:11:40.390 – 00:11:41.330] Saya suka ayat dia ni

[00:11:41.330 – 00:11:42.590] Saya follow lah ayat dia ni

[00:11:42.590 – 00:11:44.130] Tapi takkan kita nak saya jadi template

[00:11:44.130 – 00:11:45.330] Kita boleh belajar lah

[00:11:45.330 – 00:11:46.510] Daripada dia punya style

[00:11:46.510 – 00:11:47.650] So, saya tukar balik.

[00:11:48.770 – 00:11:49.710] Let's see.

[00:11:52.090 – 00:11:53.290] Okay, noted.

[00:11:53.610 – 00:11:54.950] Nanti teacher akan bantu.

[00:11:55.390 – 00:11:56.370] Okay, noted.

[00:11:57.550 – 00:12:00.770] Nanti saya akan inform teacher

[00:12:02.830 – 00:12:05.030] untuk fokus lebih

[00:12:05.030 – 00:12:09.250] pada confident

[00:12:09.250 – 00:12:15.250] pada speaking dan spelling.

[00:12:19.640 – 00:12:21.040] Nampak manusiawi sikit.

[00:12:23.240 – 00:12:24.880] Okay, next pula, trust.

[00:12:25.280 – 00:12:27.520] Trust ni, nampak tak kita selang-selikan dia?

[00:12:27.760 – 00:12:30.540] Mula-mula kita educate, lepas tu kat sini kita trust.

[00:12:30.680 – 00:12:31.760] Tapi benda yang sama je.

[00:12:32.320 – 00:12:33.560] Empathy, dia still sama.

[00:12:34.340 – 00:12:36.740] E, E, Q, E, T, Q.

[00:12:36.920 – 00:12:37.600] Itu formula dia.

[00:12:37.820 – 00:12:38.880] Trust ni maksudnya apa?

[00:12:39.280 – 00:12:40.320] Kita buat macam ni.

[00:12:40.760 – 00:12:43.240] Contohnya, saya share satu feedback parent ni.

[00:12:44.180 – 00:12:46.860] Okay, saya pun hantar dekat sini.

[00:12:47.800 – 00:12:48.580] Eh, dekat sini.

[00:12:49.720 – 00:12:51.200] Saya share satu feedback parent ni.

[00:12:52.060 – 00:12:54.260] Okay, kita pun send screenshot.

[00:12:54.260 – 00:12:57.060] So saya nak add satu bubble dekat bawah ni

[00:12:57.060 – 00:12:58.940] Saya right click

[00:12:58.940 – 00:13:00.080] Saya right click

[00:13:00.080 – 00:13:03.360] Saya insert row below

[00:13:04.640 – 00:13:05.900] Insert row below

[00:13:05.900 – 00:13:06.340] Nampak?

[00:13:06.440 – 00:13:07.200] Saya letak kat sini

[00:13:07.200 – 00:13:10.220] Dekat sini kita send screenshot whatsapp

[00:13:10.220 – 00:13:12.000] Katalah saya ambil ayat ni

[00:13:12.000 – 00:13:13.220] Saya paste

[00:13:13.220 – 00:13:15.440] Lepas tu dekat bawah caption dia

[00:13:15.440 – 00:13:17.220] Saya letak sebagai caption

[00:13:19.450 – 00:13:21.090] Anak dia sebelum ni

[00:13:22.110 – 00:13:23.130] Haa macam ni

[00:13:23.130 – 00:13:25.760] So nampak tak?

[00:13:25.760 – 00:13:27.340] Saya send satu

[00:13:30.700 – 00:13:32.280] Ataupun saya buat ni kat atas lah

[00:13:32.280 – 00:13:33.840] Saya rasa awkward pula ada kat bawah

[00:13:33.840 – 00:13:34.900] Saya letak ni kat sini

[00:13:36.600 – 00:13:37.820] Haa ok

[00:13:38.820 – 00:13:40.360] So ni lebih natural lah

[00:13:42.570 – 00:13:44.410] Kita send screenshot

[00:13:44.410 – 00:13:46.370] Lepas tu kita buat caption kat situ

[00:13:46.370 – 00:13:48.370] Saya share satu feedback parent

[00:13:48.370 – 00:13:50.750] Lepas tu kat bawah ni kita send satu gbubble

[00:13:50.750 – 00:13:51.770] Anak dia sebelum ni

[00:13:51.770 – 00:13:53.590] Pun ada struggle English

[00:13:53.590 – 00:13:55.690] Pun ada struggle English

[00:13:55.690 – 00:13:56.190] Pun

[00:13:57.090 – 00:13:58.090] Struggle English

[00:13:58.090 – 00:13:59.250] Pun ada struggle

[00:14:00.150 – 00:14:00.710] English

[00:14:00.710 – 00:14:04.410] Lepas ikut kelas, sekarang dah boleh skor English A.

[00:14:05.410 – 00:14:07.830] Tapi saya tak suka sebab A ni jatuh ke bawah.

[00:14:07.950 – 00:14:09.290] Kalau nak panjang, baik panjangan terus.

[00:14:09.430 – 00:14:10.470] Kalau nak pendek, pendekkan.

[00:14:10.630 – 00:14:12.150] So dalam kes ni, baik saya pendekkan.

[00:14:12.530 – 00:14:16.370] Anak dia sebelum ni, struggle English.

[00:14:16.850 – 00:14:17.810] Saya pendekkan lah.

[00:14:19.190 – 00:14:20.570] Pun struggle English.

[00:14:20.930 – 00:14:22.170] Pun struggle English.

[00:14:23.230 – 00:14:25.450] Lepas kelas, ikut saya potong.

[00:14:25.610 – 00:14:29.410] Lepas kelas, exam dah boleh skor.

[00:14:30.370 – 00:14:32.370] Sekarang dah boleh score English A

[00:14:32.370 – 00:14:33.510] Haa okey lah tu

[00:14:35.090 – 00:14:35.950] Yang ni pula

[00:14:35.950 – 00:14:37.210] Perasan tak ada jatuh ke bawah

[00:14:37.210 – 00:14:38.050] Ni pun saya tak suka juga

[00:14:38.050 – 00:14:39.870] Saya share feedback parent ni

[00:14:39.870 – 00:14:41.110] Satu ni buang lah

[00:14:41.610 – 00:14:43.130] Haa so dia tak jatuh ke bawah

[00:14:43.130 – 00:14:43.570] Nampak tak

[00:14:43.570 – 00:14:44.430] Saya suka macam ni

[00:14:45.690 – 00:14:46.690] Screenshot WhatsApp ni

[00:14:46.690 – 00:14:47.670] Saya buat WS lah

[00:14:47.670 – 00:14:48.350] Pendek kan

[00:14:48.350 – 00:14:49.690] Kayaknya apa ni remark sih kan

[00:14:49.690 – 00:14:52.890] Jadi kita send screenshot WhatsApp Tuan Amir

[00:14:53.710 – 00:14:55.790] Lepas tu kita letak caption macam ni

[00:14:56.570 – 00:14:57.910] So saya letak macam ni

[00:14:57.910 – 00:14:59.290] Jadi ini juga element trust

[00:14:59.290 – 00:15:01.350] Tapi ni saya panggil ni trust pertama lah

[00:15:01.350 – 00:15:03.330] Ni penerangan kepada trust pertama

[00:15:03.330 – 00:15:06.430] Cuma dekat sini kita akan letak ni sebagai T4

[00:15:07.430 – 00:15:09.310] Bawah ni saya adjust boleh jadi T5

[00:15:10.170 – 00:15:11.570] So kita akan hantar

[00:15:11.570 – 00:15:13.350] Sepap, pap, pap

[00:15:13.350 – 00:15:14.210] Macam tu

[00:15:15.190 – 00:15:15.810] Nampak tak?

[00:15:18.390 – 00:15:19.990] Yang ni kita tak nak save

[00:15:19.990 – 00:15:21.350] Sebab yang ni kita nak manually

[00:15:21.350 – 00:15:22.710] Yang ni kita kena save

[00:15:22.710 – 00:15:25.230] Maksudnya kita akan save gambar nanti

[00:15:25.230 – 00:15:27.190] Gambar screenshot Tuan Amir ni

[00:15:27.190 – 00:15:28.410] Saya nak save siap-siap

[00:15:28.410 – 00:15:30.790] So that senang saya tekan je T3

[00:15:30.790 – 00:15:32.410] Sub terus dihantar gambar

[00:15:33.170 – 00:15:34.070] Explanation ni pun

[00:15:34.070 – 00:15:34.390] Ini

[00:15:34.390 – 00:15:35.650] Bawah ni kita panggil

[00:15:35.650 – 00:15:36.850] Hidupkan testimoni

[00:15:37.890 – 00:15:38.450] Hidupkan

[00:15:38.450 – 00:15:39.090] Trust

[00:15:39.090 – 00:15:40.670] Ayat dia hidupkan trust

[00:15:40.670 – 00:15:42.870] Kalau saya tak explain bawah ni

[00:15:42.870 – 00:15:43.650] Apa yang berlaku

[00:15:43.650 – 00:15:45.650] Katalah saya delete je row ni

[00:15:45.650 – 00:15:46.670] Saya send macam ni je

[00:15:46.670 – 00:15:48.430] Saya share feedback parent ni

[00:15:48.970 – 00:15:49.250] So

[00:15:50.390 – 00:15:51.570] Customer dia kena

[00:15:51.570 – 00:15:53.670] Baca sendiri screenshot dan fahamkan

[00:15:53.670 – 00:15:54.730] Penat lah jadi customer

[00:15:54.730 – 00:15:55.630] Dia macam

[00:15:55.630 – 00:15:55.890] Ish

[00:15:55.890 – 00:15:57.450] Apa yang awak hantar ni

[00:15:57.450 – 00:15:58.750] Saya pun tak faham

[00:15:58.750 – 00:16:00.250] So instead of kita nak suruh dia

[00:16:00.250 – 00:16:02.430] baca sendiri screenshot tu fahamkan

[00:16:02.430 – 00:16:04.670] kita hantar explanation terus

[00:16:04.670 – 00:16:06.390] anak dia sebelum ni pun

[00:16:06.390 – 00:16:08.390] struggle English, lepas kelas

[00:16:08.390 – 00:16:09.970] sekarang dah boleh skor A plus

[00:16:10.710 – 00:16:12.590] dah boleh skor dalam exam

[00:16:12.590 – 00:16:13.890] boleh skor A lah

[00:16:13.890 – 00:16:15.130] dalam exam

[00:16:15.130 – 00:16:18.270] dah sasarlah A tu adalah English kan

[00:16:18.270 – 00:16:20.170] dah boleh skor A dalam exam

[00:16:20.170 – 00:16:22.550] macam tu, so kita hidupkan

[00:16:22.550 – 00:16:24.290] trust, and then next

[00:16:24.290 – 00:16:26.630] kita nak tanya pula indirect closing

[00:16:26.630 – 00:16:28.550] ok, indirect closing ni apa

[00:16:28.550 – 00:16:30.570] guys, anda kena tahu, closing ni ada

[00:16:30.570 – 00:16:31.910] dua, saya tulis kat sini lah

[00:16:31.910 – 00:16:34.310] kita ada direct closing

[00:16:34.310 – 00:16:36.050] dan kita ada

[00:16:36.890 – 00:16:37.410] indirect

[00:16:38.490 – 00:16:40.350] closing, apa beza dia

[00:16:40.350 – 00:16:42.090] direct closing ni terus

[00:16:42.090 – 00:16:43.050] macam

[00:16:44.310 – 00:16:45.350] nak bayar

[00:16:46.770 – 00:16:47.930] berminat, berminat tak?

[00:16:49.450 – 00:16:50.370] dia macam direct

[00:16:50.370 – 00:16:52.430] sangat kan, jadi

[00:16:52.430 – 00:16:54.330] tak nak ambil, macam tu lah contohnya

[00:16:54.330 – 00:16:55.590] jadi tak nak ambil

[00:16:57.260 – 00:16:58.960] nak package mana satu

[00:17:01.180 – 00:17:02.700] Ini kita panggil direct lah.

[00:17:03.060 – 00:17:04.600] Nak kahwin tak? Nak couple tak?

[00:17:04.880 – 00:17:06.160] Nak kahwin esok? Dia terus.

[00:17:06.600 – 00:17:08.520] Direct closing pula. Direct sangat.

[00:17:08.940 – 00:17:11.040] So, saya tak suka kita buat direct closing.

[00:17:11.220 – 00:17:12.780] Sebab dia nampak memaksa.

[00:17:13.200 – 00:17:15.560] Dia nampak, dia macam try hard sangat.

[00:17:16.180 – 00:17:18.220] Dia macam memaksa-maksa.

[00:17:18.400 – 00:17:19.800] Kita suka indirect closing.

[00:17:20.000 – 00:17:21.040] Contohnya, saya tanya dia.

[00:17:22.800 – 00:17:25.600] Nak pasang, nak start minggu ni ke minggu depan?

[00:17:26.540 – 00:17:27.360] Macam tu.

[00:17:28.400 – 00:17:29.740] Ke minggu depan?

[00:17:31.180 – 00:17:32.480] Minggu ni lah nampak

[00:17:32.480 – 00:17:33.780] So indirectly dia dah setuju

[00:17:33.780 – 00:17:36.080] Nak bayar credit card ke

[00:17:36.080 – 00:17:37.320] Ataupun cash

[00:17:37.320 – 00:17:40.600] So itu adalah indirect closing

[00:17:40.600 – 00:17:42.680] Maksudnya kita minta dia setuju

[00:17:42.680 – 00:17:44.000] Secara tak langsung

[00:17:44.000 – 00:17:46.240] Jadi apakah indirect closing

[00:17:46.240 – 00:17:47.980] Sebab kita ni dah trust

[00:17:47.980 – 00:17:49.760] Trust ni kita akan buat 2 kali

[00:17:49.760 – 00:17:52.380] Kita panggil 2 kali round lah

[00:17:52.380 – 00:17:54.440] So intro dia ada

[00:17:55.540 – 00:17:56.240] R1

[00:17:56.240 – 00:17:58.180] R ni adalah round

[00:17:58.180 – 00:17:59.520] Round 1

[00:17:59.520 – 00:18:01.120] Round 1

[00:18:01.120 – 00:18:02.380] Tengok inilah round 1 lah

[00:18:02.380 – 00:18:04.380] So kita balas dulu round pertama

[00:18:04.380 – 00:18:06.040] Lepas tu customer WhatsApp

[00:18:06.040 – 00:18:08.020] Lepas tu ni round kedua pula

[00:18:09.140 – 00:18:10.880] Ini pula kita panggil round kedua

[00:18:10.880 – 00:18:12.840] Maksudnya kita punya turn pula untuk reply

[00:18:12.840 – 00:18:14.700] So untuk round pertama

[00:18:14.700 – 00:18:16.200] Saya panggil R je lah eh

[00:18:17.280 – 00:18:19.080] R1 plus R2

[00:18:20.840 – 00:18:22.540] R1 kita buat

[00:18:22.540 – 00:18:24.100] Personal intro

[00:18:27.980 – 00:18:29.940] R2 pula kita buat

[00:18:29.940 – 00:18:31.020] Brand intro

[00:18:31.020 – 00:18:31.880] Itu beza dia

[00:18:34.730 – 00:18:37.490] Tetapi untuk trust pula pun ada juga

[00:18:37.490 – 00:18:39.950] Kita panggil R1 untuk trust

[00:18:40.670 – 00:18:42.350] Ini dah jadi R3 lah

[00:18:42.350 – 00:18:44.230] R3 plus R4

[00:18:44.230 – 00:18:45.910] Ibaratnya macam itulah

[00:18:45.910 – 00:18:48.350] Maksudnya ini dah berapa kali lah kita pemberakan

[00:18:48.350 – 00:18:49.490] Kita borak customer

[00:18:49.490 – 00:18:51.090] Kali pertama dia reply

[00:18:51.090 – 00:18:52.710] Kali kedua kita pula reply

[00:18:52.710 – 00:18:54.190] Kali ketiga kita reply

[00:18:54.190 – 00:18:54.850] Kali keempat dia reply

[00:18:54.850 – 00:18:55.970] Maksudnya dah empat kali reply

[00:18:55.970 – 00:18:57.050] Reply pertama

[00:18:57.050 – 00:18:58.530] Reply kedua

[00:18:58.530 – 00:18:59.690] Reply ketiga

[00:18:59.690 – 00:19:00.810] Reply keempat

[00:19:00.810 – 00:19:02.430] Ok, tapi

[00:19:03.150 – 00:19:04.430] Untuk teras ni pula

[00:19:04.430 – 00:19:06.510] Tema dia adalah kat sini

[00:19:09.390 – 00:19:09.990] EEQ

[00:19:11.030 – 00:19:12.850] Dan dekat R4 ni

[00:19:12.850 – 00:19:13.910] Tema dia adalah

[00:19:15.870 – 00:19:16.470] ETQ

[00:19:16.470 – 00:19:17.510] Apa benda tu Deep?

[00:19:17.830 – 00:19:18.990] Ok, balik saya explain

[00:19:19.610 – 00:19:21.170] Saya tulis kat bawah ni lah

[00:19:21.170 – 00:19:23.030] So, dia tak mengganggu flow kita

[00:19:24.470 – 00:19:25.670] EEQ equal

[00:19:27.990 – 00:19:28.750] Empathy

[00:19:28.750 – 00:19:30.050] Plus

[00:19:31.050 – 00:19:31.810] Educate

[00:19:31.810 – 00:19:32.690] Plus

[00:19:32.690 – 00:19:33.670] Question

[00:19:35.210 – 00:19:35.970] Manakala

[00:19:35.970 – 00:19:38.050] Etq pula adalah

[00:19:38.050 – 00:19:39.350] Sama je

[00:19:39.350 – 00:19:40.110] Dua-dua ni sama

[00:19:40.110 – 00:19:41.950] Tapi tengah dia lain

[00:19:41.950 – 00:19:43.110] T tu adalah

[00:19:43.110 – 00:19:43.630] Trust

[00:19:44.710 – 00:19:45.470] Haa

[00:19:45.470 – 00:19:46.030] Nampak tak?

[00:19:46.590 – 00:19:48.010] So kita akan ulang-ulang

[00:19:48.010 – 00:19:48.570] Ulang-ulang

[00:19:48.570 – 00:19:49.930] Sebab trust ni

[00:19:49.930 – 00:19:50.630] Kita campak

[00:19:50.630 – 00:19:51.670] Screenshot ke

[00:19:51.670 – 00:19:52.830] Testimoni ke feedback

[00:19:52.830 – 00:19:53.790] Lepas tu kita educate

[00:19:53.790 – 00:19:54.630] So

[00:19:54.630 – 00:19:55.790] Elemen trust ni

[00:19:55.790 – 00:19:56.630] Kalau saya

[00:19:56.630 – 00:19:57.810] Buat simplify dia

[00:19:57.810 – 00:19:58.990] Kita boleh je

[00:19:58.990 – 00:20:00.010] Ulang benda ni banyak kali

[00:20:00.630 – 00:20:01.230] Katalah

[00:20:01.230 – 00:20:02.190] Lepas tu kita reply lagi

[00:20:02.190 – 00:20:02.890] Borak lagi dengan dia

[00:20:02.890 – 00:20:03.510] Kita buat pula

[00:20:03.510 – 00:20:05.290] Round reply yang ke 4

[00:20:05.290 – 00:20:06.050] Kita buat

[00:20:06.050 – 00:20:06.730] EEQ pula

[00:20:06.730 – 00:20:08.670] Reply round yang ke 6

[00:20:08.670 – 00:20:09.370] Kita buat

[00:20:09.370 – 00:20:10.070] ATQ pula

[00:20:10.750 – 00:20:11.350] Maksudnya

[00:20:11.350 – 00:20:12.530] Kita buat 4 kali

[00:20:12.530 – 00:20:13.530] Borak dekat trust

[00:20:13.530 – 00:20:14.190] Untuk build up

[00:20:14.190 – 00:20:14.490] Sikit

[00:20:14.490 – 00:20:14.850] Build up

[00:20:14.850 – 00:20:15.150] Sikit

[00:20:15.150 – 00:20:15.490] Build up

[00:20:15.490 – 00:20:15.790] Sikit

[00:20:16.290 – 00:20:17.150] Baru masuk offer

[00:20:17.150 – 00:20:18.290] Kenapa kita nombor banyak kali

[00:20:18.290 – 00:20:19.650] Ini biasanya barang mahal

[00:20:20.730 – 00:20:21.630] Barang mahal

[00:20:21.630 – 00:20:22.250] Mungkin kita

[00:20:22.250 – 00:20:22.830] Buat

[00:20:22.830 – 00:20:23.870] 4 kali

[00:20:23.870 – 00:20:26.370] Barang murah, oh barang murah dua kali cukup lah

[00:20:26.370 – 00:20:28.110] Murah sangat, murah sangat

[00:20:28.110 – 00:20:29.430] Tak payahlah ni

[00:20:29.430 – 00:20:32.110] Kita ETQ je lah terus, campak testimoni

[00:20:32.110 – 00:20:33.830] Betul buat closing, mungkin macam ni je terus

[00:20:35.820 – 00:20:37.120] Mungkin macam ni je terus

[00:20:38.260 – 00:20:39.360] Sebab tu murah sangat

[00:20:39.360 – 00:20:41.620] RM30, RM20, campak testimoni

[00:20:41.620 – 00:20:42.740] Sekali dah, closing je lah

[00:20:42.740 – 00:20:45.060] Tapi barang mahal sikit, oh kita buat dua kali

[00:20:45.060 – 00:20:47.240] Eh barang mahal sikit, kita buat empat kali

[00:20:47.240 – 00:20:49.280] Tapi takkanlah empat-empat kali nak campak

[00:20:49.280 – 00:20:50.820] Testimoni, testimoni, testimoni

[00:20:50.820 – 00:20:53.380] Takkanlah semua ETQ, ETQ

[00:20:53.380 – 00:20:55.520] ETQ, faham tak? Kan boring bunyi dia

[00:20:55.520 – 00:20:57.780] Kita rasa macam, eh, dia ni

[00:20:57.780 – 00:20:59.220] Setiap kali borak, campak testimoni

[00:20:59.220 – 00:21:00.520] Setiap kali borak, campak testimoni

[00:21:02.120 – 00:21:04.420] That's why lah kita selang-selihkan

[00:21:04.420 – 00:21:05.780] Kita educate

[00:21:05.780 – 00:21:08.100] EEQ, lepas tu kita campak testimoni

[00:21:08.100 – 00:21:09.460] Lepas tu kita educate lagi

[00:21:09.460 – 00:21:10.620] EEQ, faham tak?

[00:21:11.200 – 00:21:14.020] Itulah formula ni, sebab tu lah dalam formula ni

[00:21:14.020 – 00:21:14.780] Anda akan nampak

[00:21:14.780 – 00:21:17.940] T1, T2, dia adalah educate

[00:21:18.940 – 00:21:19.640] Lepas tu

[00:21:19.640 – 00:21:21.120] T3, T4

[00:21:21.120 – 00:21:22.340] Dia adalah trust

[00:21:22.340 – 00:21:24.140] Ini adalah ETQ

[00:21:24.140 – 00:21:26.440] Cuma kadang-kadang kita bagi screenshot

[00:21:26.440 – 00:21:28.120] Kadang-kadang kita tak nak bagi screenshot pun boleh

[00:21:28.120 – 00:21:30.020] Kita bagi explanation ke apa ke

[00:21:30.020 – 00:21:31.060] Tapi dalam bentuk trust

[00:21:31.060 – 00:21:31.640] Trusted

[00:21:31.640 – 00:21:33.480] Tambah sigil dan sebagainya

[00:21:33.480 – 00:21:35.500] Yang ni pula kita buat EEQ

[00:21:35.500 – 00:21:36.560] Kita ulang balik

[00:21:36.560 – 00:21:38.560] Yang ni pula kita buat ETQ

[00:21:38.560 – 00:21:40.720] Itulah yang saya dah tunjukkan kat sini

[00:21:42.040 – 00:21:44.040] Jadi apakah indirect closing

[00:21:44.040 – 00:21:47.120] Indirect closing ni dalam kes AI ni

[00:21:47.120 – 00:21:47.980] Dia cadangkan apa

[00:21:48.900 – 00:21:50.180] Tengok soalan dia

[00:21:51.520 – 00:21:53.040] Indirect closing

[00:21:53.040 – 00:21:54.280] Question 4

[00:21:54.280 – 00:21:56.580] Kalau teacher nak fokus dulu

[00:21:56.580 – 00:21:57.740] Satu dulu

[00:21:57.740 – 00:21:59.220] Prefer kita kuatkan speaking dulu

[00:21:59.220 – 00:21:59.860] Ataupun speak

[00:21:59.860 – 00:22:00.280] Al

[00:22:01.240 – 00:22:02.660] Apa benda lah

[00:22:02.660 – 00:22:03.480] Jawapan dia ni

[00:22:03.480 – 00:22:04.820] Tak berapa nak bijak

[00:22:04.820 – 00:22:07.040] So kita tanya dia lah direct

[00:22:08.340 – 00:22:09.980] Kalau indirect closing ni

[00:22:09.980 – 00:22:10.880] Biasa kita tanya

[00:22:13.220 – 00:22:13.920] Plan

[00:22:13.920 – 00:22:15.100] Nak start

[00:22:16.280 – 00:22:17.280] Minggu ni

[00:22:17.280 – 00:22:18.500] Atau

[00:22:18.500 – 00:22:20.340] Minggu depan

[00:22:23.500 – 00:22:24.100] Dah

[00:22:24.100 – 00:22:28.250] Plan nak start minggu ni atau minggu depan

[00:22:28.250 – 00:22:29.510] Tentu je

[00:22:29.510 – 00:22:31.650] Kita tak suruh pun dia wajib

[00:22:31.650 – 00:22:33.270] Kita tanya je plan nak start

[00:22:33.270 – 00:22:34.250] Ataupun prefer

[00:22:34.250 – 00:22:37.270] Dia kena guna ayat-ayat macam ni tau

[00:22:37.270 – 00:22:38.630] Prefer nak start

[00:22:38.630 – 00:22:39.550] Plan

[00:22:39.550 – 00:22:40.870] Ataupun saya guna ayat plan lah

[00:22:40.870 – 00:22:41.310] Lebih kena

[00:22:41.310 – 00:22:43.610] Kalau saya padam plan

[00:22:43.610 – 00:22:44.450] Tengok jadi apa

[00:22:44.450 – 00:22:45.430] Terus je nak

[00:22:45.430 – 00:22:47.170] Nak start minggu ni minggu depan

[00:22:47.170 – 00:22:47.550] Ush

[00:22:47.550 – 00:22:48.470] Maksa sangat ni

[00:22:48.470 – 00:22:50.490] Saya guna ayat plan

[00:22:50.490 – 00:22:52.690] Nak start minggu ni atau minggu depan

[00:22:52.690 – 00:22:57.500] So saya buat

[00:22:59.160 – 00:23:00.040] Indirect closing

[00:23:00.040 – 00:23:01.220] Itu dia

[00:23:01.940 – 00:23:03.980] Dan saya boleh je delete yang ni

[00:23:03.980 – 00:23:05.440] Katalah saya tak nak ulang banyak kali

[00:23:05.440 – 00:23:08.060] Sebab yang ni ni saya buat ni sebagai example je

[00:23:08.640 – 00:23:09.600] Katakanlah saya rasa

[00:23:09.600 – 00:23:11.400] Oh saya tak nak buat lah sampai

[00:23:12.740 – 00:23:13.260] Round

[00:23:13.260 – 00:23:14.940] 3 round 4

[00:23:14.940 – 00:23:16.440] 5-6 ni saya tak nak buat

[00:23:16.440 – 00:23:17.200] So saya delete lah

[00:23:17.200 – 00:23:20.060] Saya delete saya buat 2 kali sahaja

[00:23:20.060 – 00:23:21.420] EEQ dengan ETQ

[00:23:21.420 – 00:23:24.160] So yang ni saya highlightkan dia tadi

[00:23:24.940 – 00:23:26.880] Saya highlightkan yang bawah ni

[00:23:27.720 – 00:23:29.400] Sebab ini kan pengulangan

[00:23:29.400 – 00:23:30.760] Sorry saya highlightkan yang ni

[00:23:30.760 – 00:23:33.600] Dan saya delete sahaja

[00:23:33.600 – 00:23:36.540] Untuk example ni katalah saya nak buat pendek je lah

[00:23:36.540 – 00:23:37.680] Saya tak nak panjang-panjang

[00:23:37.680 – 00:23:39.560] Saya boleh right click

[00:23:40.300 – 00:23:42.300] Delete row 8 ni

[00:23:42.300 – 00:23:45.880] So that kita daripada trust, trust, trust

[00:23:45.880 – 00:23:47.560] Dia reply je

[00:23:47.560 – 00:23:50.220] Terus masuk offer, offer, offer

[00:23:50.220 – 00:23:50.900] Okay

[00:23:50.900 – 00:23:53.900] So untuk tutorial yang ni

[00:23:53.900 – 00:23:55.040] Saya tunjuk yang basic dulu

[00:23:55.040 – 00:23:57.500] Akan datang saya tunjuk versi advance pula

[00:23:57.500 – 00:23:59.160] Kalau kita nak bina trust banyak kali

[00:23:59.160 – 00:24:02.040] Untuk kali ni saya tunjuk kita bina trust 2 kali je

[00:24:02.040 – 00:24:04.180] Tapi kalau tengok dalam example saya ni

[00:24:04.180 – 00:24:05.300] Tak silap saya

[00:24:05.300 – 00:24:07.480] AI ni dia buat trust banyak kali

[00:24:08.220 – 00:24:08.780] Kan

[00:24:09.380 – 00:24:10.840] Teacher nak fokus mana satu

[00:24:10.840 – 00:24:12.040] Speaking dululah

[00:24:12.040 – 00:24:13.080] Dia malu bercakap

[00:24:13.080 – 00:24:14.860] Oh kalau macam tu speaking confident

[00:24:14.860 – 00:24:15.860] Dia dengan priority dulu

[00:24:15.860 – 00:24:16.800] Dia educate balik

[00:24:16.800 – 00:24:17.660] Nampak dia ulang lagi

[00:24:17.660 – 00:24:18.780] Untuk speaking

[00:24:18.780 – 00:24:21.260] Teacher akan ajar 20 simple formula

[00:24:21.260 – 00:24:22.500] Untuk public speaking

[00:24:22.500 – 00:24:24.000] Lepas belajar formula

[00:24:24.000 – 00:24:25.640] Anak akan buat practice role play

[00:24:25.640 – 00:24:26.840] Supaya dia bukan sekadar faham

[00:24:26.840 – 00:24:27.900] Tapi kena bercakap sendiri

[00:24:27.900 – 00:24:28.800] Oh menarik

[00:24:28.800 – 00:24:29.200] Nampak

[00:24:29.820 – 00:24:31.360] Ada apa-apa exam yang terdekat

[00:24:31.360 – 00:24:32.600] Hulah amat mantap

[00:24:32.600 – 00:24:33.440] Sebab kalau ada

[00:24:33.440 – 00:24:34.440] Teacher boleh prepare sekali

[00:24:34.440 – 00:24:35.120] Ikut timing exam

[00:24:35.120 – 00:24:36.240] Puh cantik

[00:24:36.240 – 00:24:37.640] Dia pun reply

[00:24:37.640 – 00:24:38.780] Ada exam bulan depan

[00:24:38.780 – 00:24:40.800] Kita pun reply lagi

[00:24:40.800 – 00:24:41.880] Oh bagus lah

[00:24:41.880 – 00:24:42.820] Kita dari awal

[00:24:42.820 – 00:24:44.080] Masih ada masa

[00:24:44.080 – 00:24:44.900] Untuk teacher prepare

[00:24:44.900 – 00:24:45.420] Seperti exam

[00:24:45.420 – 00:24:46.760] Saya share video ni

[00:24:46.760 – 00:24:47.680] Nampak ni trust pula

[00:24:47.680 – 00:24:48.500] ETQ

[00:24:48.500 – 00:24:50.040] Yang ni EEQ atas ni

[00:24:50.040 – 00:24:50.780] D-Educate

[00:24:50.780 – 00:24:52.580] Yang ni E-T-Q

[00:24:52.580 – 00:24:53.400] Dia trans pula

[00:24:53.400 – 00:24:55.500] Hantar video testimoni Cik Ros

[00:24:55.500 – 00:24:57.940] Ini daripada trust bank yang kita dah stand by

[00:24:58.520 – 00:24:59.820] Alhamdulillah lepas 6 bulan

[00:24:59.820 – 00:25:00.380] Kelas

[00:25:00.380 – 00:25:02.160] Anak Cik Ros berjaya join public speaking

[00:25:02.160 – 00:25:03.060] Dengan lebih confident

[00:25:03.680 – 00:25:04.740] Untuk jadual pula

[00:25:04.740 – 00:25:06.380] Anak biasa lebih free petang

[00:25:06.380 – 00:25:07.480] Weekend atau weekdays

[00:25:08.180 – 00:25:08.700] Haa

[00:25:08.700 – 00:25:09.160] Nampak

[00:25:10.260 – 00:25:11.620] Narik juga kan dia punya ni

[00:25:11.620 – 00:25:12.600] Tak apalah

[00:25:12.600 – 00:25:13.760] Saya follow lah yang ni

[00:25:13.760 – 00:25:15.100] So kalau macam tu

[00:25:15.100 – 00:25:16.480] Saya follow yang ni

[00:25:16.480 – 00:25:17.860] Kalau saya nak buat 2 kali lah

[00:25:17.860 – 00:25:19.400] Kalau saya tak nak buat 2 kali

[00:25:19.400 – 00:25:21.080] Saya nak masuk terus pada closing

[00:25:21.080 – 00:25:21.940] Takut panjang sangat

[00:25:21.940 – 00:25:23.020] Saya terus je masuk

[00:25:24.480 – 00:25:25.840] Plan nak start minggu ni

[00:25:25.840 – 00:25:26.540] Atau minggu depan

[00:25:26.540 – 00:25:28.160] Ini terus je masuk terus

[00:25:28.840 – 00:25:29.900] Yang ni pula

[00:25:29.900 – 00:25:30.680] Saya tak masuk terus

[00:25:30.680 – 00:25:32.160] Saya buat 4 kali

[00:25:32.160 – 00:25:32.940] Bina trust

[00:25:32.940 – 00:25:34.760] Yang ni saya buat 2 kali sahaja

[00:25:35.380 – 00:25:35.920] T1

[00:25:35.920 – 00:25:36.640] T2

[00:25:36.640 – 00:25:37.440] T3

[00:25:37.440 – 00:25:38.020] T4

[00:25:38.020 – 00:25:38.460] T5

[00:25:38.460 – 00:25:40.540] Kalau example yang AI bagi ni

[00:25:40.540 – 00:25:42.220] Sebab saya dah bagi template kan

[00:25:42.220 – 00:25:43.920] Kita sampai T berapa

[00:25:43.920 – 00:25:44.720] T6

[00:25:45.760 – 00:25:46.300] T7

[00:25:46.300 – 00:25:47.820] Sampai T8

[00:25:47.820 – 00:25:49.360] Maksudnya trust ni

[00:25:49.360 – 00:25:51.580] Code kita kena ada 8 kali

[00:25:51.580 – 00:25:53.820] Bila dia dah reply baru masa offer

[00:25:53.820 – 00:25:55.120] Itu adalah example

[00:25:55.120 – 00:25:56.440] That's why guna AI ni

[00:25:56.440 – 00:25:58.800] Dia memudahkan kita sikit untuk faham

[00:25:58.800 – 00:26:00.220] Tapi jangan follow 100%

[00:26:00.220 – 00:26:01.640] Tukar balik ayat-ayat tu

[00:26:01.640 – 00:26:03.540] So that dia tak adalah

[00:26:04.460 – 00:26:05.800] Terlampau AI sangat

[00:26:05.800 – 00:26:07.260] Kita sambung

[00:26:07.260 – 00:26:09.560] Untuk fasa trust part 2

[00:26:09.560 – 00:26:10.680] Dalam video yang seterusnya