Intro Phase Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:06] Intro Phase. Kita nak selesaikan intro phase dalam video kali ini. [semak: uncertain words] [00:00:06–00:00:09] Sebab kita ada formula ITOU kalau anda ingat. [semak: uncertain words] [00:00:10–00:00:11] ITOU. [00:00:12–00:00:14] So, I pertama adalah intro. [00:00:15–00:00:18] And then, sama-sama kita tulis balik untuk kita mudah hafal. [00:00:19–00:00:20] Anda boleh ikut saya kalau nak tulis. [00:00:20–00:00:21] T adalah trust. [00:00:22–00:00:25] O adalah offer. [00:00:25–00:00:29] And then, U adalah urgency. [00:00:29–00:00:31] Kenapa nak kena beli sekarang [00:00:32–00:00:33] Jadi dalam video kali ni [semak: uncertain words] [00:00:33–00:00:35] Saya nak fokus kepada intro dulu [00:00:35–00:00:37] Kita dah try tadi buat sikit [00:00:37–00:00:39] Tapi tak habis lagi sebenarnya [00:00:39–00:00:42] So saya nak buat real dan live demo [00:00:42–00:00:43] Dan anda kena ingat [00:00:43–00:00:45] Kita sekarang ni berada dekat bawah sini [00:00:45–00:00:47] Kalau saya recap balik [00:00:47–00:00:50] Kita dah ada script yang original [semak: uncertain words] [00:00:50–00:00:51] Saya tak nak kacau yang ni [00:00:51–00:00:53] Saya nak duplicate dan saya buat dekat sini [00:00:53–00:00:55] Jadi saya buat dekat tab yang baru [00:00:55–00:00:57] Saya right click dekat 3 titik ni [semak: uncertain words, number or amount] [00:00:57–00:00:58] Saya duplicate [00:00:59–00:01:02] So that selepas ni anda boleh buat multiple script dengan mudah [00:01:02–00:01:04] That's why saya tak nak kacau yang original [semak: uncertain words] [00:01:05–00:01:06] Jom kita sambung [00:01:07–00:01:08] Untuk introduction [00:01:08–00:01:13] Kita dah ada ayat kita panggil sebagai pretext [semak: uncertain words] [00:01:13–00:01:16] Pretext ni adalah ayat yang customer akan send dekat kita [00:01:16–00:01:17] Pretext [00:01:17–00:01:18] That's why kita dah belajar [00:01:18–00:01:19] Buat simple simple [semak: uncertain words] [00:01:19–00:01:20] Yang ni tak payah save lah [00:01:20–00:01:22] Sebab yang ni customer yang akan masalah kita [semak: uncertain words] [00:01:22–00:01:25] Cuma untuk ayat ni kita kena save [00:01:25–00:01:26] Salam [00:01:26–00:01:29] Saya Sally dari Adi Tutor di Petaling Jaya [semak: uncertain words] [00:01:29–00:01:31] Dan tadi saya dah cuba [semak: uncertain words] [00:01:31–00:01:32] Customer WhatsApp [semak: uncertain words] [00:01:32–00:01:33] Berminat Private Tutor English [00:01:33–00:01:34] Untuk anak [00:01:34–00:01:38] Salam saya Sally dari Adi Tutor di Petaling Jaya [semak: uncertain words] [00:01:38–00:01:38] Settle [00:01:38–00:01:41] Ini kita panggil sebagai personal intro [semak: uncertain words] [00:01:41–00:01:44] Dan kita akan save sebagai I1 [semak: uncertain words, number or amount] [00:01:44–00:01:46] Di hujung video ni saya akan tunjukkan [00:01:46–00:01:46] Cuma dia nak save dia [semak: uncertain words] [00:01:46–00:01:48] Kita sambung dulu [00:01:48–00:01:49] And then kita akan tanya question [00:01:49–00:01:51] Nampak saya dah bagi jawapan dah ni [semak: uncertain words] [00:01:51–00:01:52] Ini kita tanya question [00:01:52–00:01:53] So boleh tahu [semak: uncertain words] [00:01:54–00:01:56] Tahun ni darjah berapa [00:01:56–00:01:57] Anak darjah berapa [semak: uncertain words] [00:01:57–00:01:58] Dah start sekolah [00:01:58–00:02:00] Itu adalah soalan pertama [semak: uncertain words] [00:02:00–00:02:01] Kita save sebagai I2 [semak: number or amount] [00:02:01–00:02:03] Bila customer dah respon [00:02:03–00:02:04] Kita akan empathy [semak: uncertain words] [00:02:04–00:02:06] Empathy ni maksudnya apa [00:02:06–00:02:09] Kita bersimpati [00:02:09–00:02:10] Ataupun [00:02:10–00:02:11] Kita [00:02:13–00:02:14] Menyambut [00:02:15–00:02:16] Jawapan customer [00:02:16–00:02:18] Itu ayat dia [00:02:18–00:02:19] Ayat dia adalah [00:02:19–00:02:20] Sambut [00:02:20–00:02:22] Sambut ni maksudnya [00:02:22–00:02:23] Kita [00:02:23–00:02:24] Tak keras [semak: uncertain words] [00:02:24–00:02:25] Kadang-kadang [00:02:25–00:02:26] Kalau kita tengok kat sini [semak: uncertain words] [00:02:26–00:02:28] Customer WhatsApp [semak: uncertain words] [00:02:28–00:02:29] Salam saya Sally [00:02:29–00:02:30] Kita pun reply [00:02:31–00:02:32] Eh sorry [00:02:32–00:02:32] Customer WhatsApp ni [00:02:32–00:02:33] Mula kan [semak: uncertain words] [00:02:33–00:02:34] C adalah customer [00:02:34–00:02:35] Berminat private tutor [00:02:35–00:02:36] Kita pun respond [00:02:36–00:02:37] Salam saya Sally [00:02:37–00:02:39] Boleh tahu [00:02:39–00:02:40] Anak dia jawab berapa [semak: uncertain words] [00:02:40–00:02:41] Ini AI buat [semak: uncertain words] [00:02:41–00:02:43] Lepas tu dia pun reply [00:02:43–00:02:44] Jadi saya ambil ayat ni [00:02:44–00:02:45] Untuk nak melengkapkan [00:02:45–00:02:46] Conversation saya [00:02:46–00:02:47] Kita alih ke dalam kotak ni [00:02:47–00:02:48] Pace [semak: uncertain words] [00:02:48–00:02:50] Apa yang berlaku [00:02:50–00:02:51] Kita nak bersimpati [00:02:51–00:02:52] Kita nak tunjuk [00:02:52–00:02:54] Empathy dulu, ni contoh yang [semak: uncertain words] [00:02:54–00:02:56] AI dah wujudkan, saya copy dan [semak: uncertain words] [00:02:56–00:02:58] Saya paste dulu, saya tengok bijak ke tak bijak [semak: uncertain words] [00:02:58–00:02:59] Paste [semak: uncertain words] [00:02:59–00:03:02] Dia pun respon, baik, dah jampat [semak: uncertain words] [00:03:02–00:03:04] Ya, umur macam ni memang dah banyak [semak: uncertain words] [00:03:04–00:03:05] Guna English kat sekolah [00:03:05–00:03:07] Ni contohnya empathy [semak: uncertain words] [00:03:07–00:03:09] So, agak ok lah [semak: uncertain words] [00:03:10–00:03:12] Umur macam ni memang dah banyak guna English kat sekolah [00:03:12–00:03:14] Dah jampat, maksudnya dia [semak: uncertain words] [00:03:14–00:03:16] Menyambut, contoh kalau kita borak dengan orang [00:03:16–00:03:18] Assalamualaikum, Waalaikumsalam [00:03:18–00:03:20] Daripada mana tuan? Daripada gombak [semak: uncertain words] [00:03:20–00:03:21] Wih gombak [00:03:21–00:03:22] Gombak je ambil tak tadi [semak: uncertain words] [00:03:22–00:03:23] Okay tak tadi jalan [semak: uncertain words] [00:03:23–00:03:24] Ha nampak [00:03:24–00:03:26] So bila saya borak dengan dia [00:03:26–00:03:27] Saya menyambut [00:03:27–00:03:28] Oh gombak [00:03:28–00:03:29] Saya sambut balik [00:03:29–00:03:32] Dah ni first time ke nak check kereta [semak: uncertain words] [00:03:32–00:03:33] Haa ni first time [semak: uncertain words] [00:03:33–00:03:35] Oh takpe kalau first time saya boleh bantu [00:03:35–00:03:36] Jangan risau [00:03:36–00:03:37] Saya guide A to Z [semak: uncertain words] [00:03:37–00:03:38] Itu nama dia Empathy [00:03:38–00:03:40] Orang yang pandai buat Empathy ni [00:03:40–00:03:42] Kita rasa dia friendly tau [semak: uncertain words] [00:03:42–00:03:43] Empathy ni bayang maksud [semak: uncertain words] [00:03:43–00:03:44] Kalau kita search [00:03:45–00:03:46] Empathy meaning [00:03:47–00:03:48] Maksudnya adalah [00:03:48–00:03:49] The ability [00:03:49–00:03:55] To understand and share other person's feelings [semak: uncertain words] [00:03:55–00:03:57] By imagine yourself in their situation [semak: uncertain words] [00:03:58–00:04:01] Maksudnya, understanding other person mental state or perspective [semak: uncertain words] [00:04:01–00:04:03] Kita faham perasaan orang lain [00:04:03–00:04:05] Dan orang lain rasa kita faham [00:04:05–00:04:08] Kita letakkan diri kita dekat kasut orang lain [00:04:08–00:04:09] Macam itulah [00:04:09–00:04:13] Jadi, empathy ni kita kena belajar [00:04:13–00:04:16] Dan that's why empathy ni kita takkan save kot dia [semak: uncertain words] [00:04:16–00:04:17] Kita biar dia kosong [00:04:17–00:04:18] Sebab yang ni kita akan buat secara [00:04:20–00:04:20] Spontan [00:04:21–00:04:23] Kita akan buat secara spontan je [semak: uncertain words] [00:04:23–00:04:24] Apa yang customer send [00:04:24–00:04:26] Kita jawab secara spontan [00:04:26–00:04:27] That's why jangan save apa-apa kat sini [00:04:27–00:04:29] Contoh kalau saya buat spontan [00:04:29–00:04:31] Saya tak nak ikut AI win jawapan ni [semak: uncertain words] [00:04:32–00:04:33] Baik [00:04:34–00:04:35] InsyaAllah [00:04:35–00:04:36] Kalau dah jam 4 [semak: uncertain words, number or amount] [00:04:37–00:04:38] Dah jam 4 [semak: uncertain words, number or amount] [00:04:40–00:04:41] Memang sesuai [00:04:42–00:04:43] Ada tutor [00:04:46–00:04:47] InsyaAllah kami boleh bantu [semak: uncertain words] [00:04:49–00:04:50] Kami [00:04:50–00:04:51] Boleh bantu [00:04:52–00:04:53] Contohnya [00:04:55–00:04:56] Ada Twitter [semak: uncertain words] [00:04:57–00:04:58] Dah jampat [semak: uncertain words] [00:04:59–00:05:01] Ataupun saya boleh menjawab cara lain pula [semak: uncertain words] [00:05:01–00:05:03] Ini jawapan dia pertama [00:05:03–00:05:04] Tapi dia tiga baris [00:05:04–00:05:05] So saya tak suka [00:05:05–00:05:06] Sebab dia panjang sikit [00:05:06–00:05:07] So saya tukarlah [00:05:09–00:05:10] Katalah saya tukar [00:05:10–00:05:11] Empati saya [semak: uncertain words] [00:05:11–00:05:16] Dah besar je [semak: uncertain words] [00:05:16–00:05:17] Dah besar [00:05:17–00:05:18] Macam kena lama pula [semak: uncertain words] [00:05:18–00:05:20] Macam dah kena lama pula [00:05:20–00:05:22] Dah jampat umur sepuluh tahun [semak: uncertain words] [00:05:22–00:05:22] Katanya [00:05:22–00:05:23] Baik notet [00:05:29–00:05:31] Kalau sepuluh tahun [00:05:33–00:05:34] Memang [00:05:35–00:05:35] Biasanya [00:05:35–00:05:38] Di sekolah [00:05:41–00:05:43] Banyak guna English [00:05:47–00:05:48] Contohnya [00:05:48–00:05:49] Tapi tiga baris juga [00:05:49–00:05:51] So saya nak kena pendekkan lagi [00:05:51–00:05:52] That's why kita kena biasakan lah [00:05:52–00:05:53] Ataupun kalau main malas [semak: uncertain words] [00:05:53–00:05:54] Baik [00:05:54–00:05:55] Sepuluh tahun je [semak: uncertain words] [00:05:56–00:05:56] Baik [00:05:56–00:05:57] Sepuluh tahun [00:05:57–00:05:58] Ha [semak: uncertain words] [00:05:59–00:05:59] Ataupun [00:05:59–00:06:01] Boleh je kita sambung [00:06:02–00:06:03] Okay [semak: uncertain words] [00:06:03–00:06:04] Faham [00:06:04–00:06:05] Okay faham [00:06:07–00:06:08] Faham pula kan [00:06:08–00:06:09] Kenapa nak faham [00:06:09–00:06:09] Okay noted lah [semak: uncertain words] [00:06:09–00:06:10] Okay noted [00:06:10–00:06:11] Dah jampat [semak: uncertain words] [00:06:11–00:06:12] Kita salin je balik. [00:06:12–00:06:13] Ini paling senang lah. [00:06:14–00:06:16] Darjah 4 dah send. [semak: uncertain words, number or amount] [00:06:17–00:06:18] Maksudnya kita dah noted. [00:06:18–00:06:20] Noted ni maksudnya kita ambil maklum. [00:06:20–00:06:21] Okay, baik dah jumpat. [semak: uncertain words] [00:06:21–00:06:23] Sebab tu empathy ni dia jangan fake. [00:06:23–00:06:26] Kalau tak pandai, kalau tak tahu, buat simple macam ni je. [00:06:26–00:06:27] Okay, baik dah jumpat. [00:06:27–00:06:28] Oh, 10 tahun. [semak: number or amount] [00:06:29–00:06:30] Contohnya. [00:06:30–00:06:32] Kalau kita rasa tak boleh nak exaggerate, [00:06:33–00:06:34] nanti kan over caring pula kan. [00:06:35–00:06:36] Oh, dah jumpat. [00:06:36–00:06:37] Ya, dah besar ya anak. [semak: uncertain words] [00:06:38–00:06:40] Tak sangka kecil-kecil tak nak mati. [semak: uncertain words] [00:06:40–00:06:41] Masa-masa macam saga orang [semak: uncertain words] [00:06:41–00:06:41] Tak ada [semak: uncertain words] [00:06:43–00:06:44] Semua-semua don't want to die [semak: uncertain words] [00:06:44–00:06:45] Beak-beak make trouble [semak: uncertain words] [00:06:45–00:06:46] Oh dah jampat [semak: uncertain words] [00:06:47–00:06:47] Bagus lah tu [semak: uncertain words] [00:06:47–00:06:50] Kecik-kecik nak belajar BI dah [00:06:50–00:06:51] Macam menganjing pun ada [semak: uncertain words] [00:06:51–00:06:53] So kalau kita rasa tak sesuai [00:06:53–00:06:53] Tak apalah [00:06:53–00:06:54] Kita buat empathy [00:06:54–00:06:56] Ataupun kita just respond biasa je [00:06:56–00:06:57] Okay noted [semak: uncertain words] [00:06:57–00:06:57] Dah jampat [semak: uncertain words] [00:06:59–00:06:59] Okay [00:06:59–00:07:00] Next pula [00:07:00–00:07:01] Kita nak masukkan [00:07:01–00:07:02] Brand intro [semak: uncertain words] [00:07:02–00:07:04] Untuk bubble yang ni [00:07:04–00:07:05] Kita buat [00:07:06–00:07:06] Question [00:07:06–00:07:07] Dia reply [00:07:07–00:07:09] Lepas tu yang ni [00:07:09–00:07:10] Jangan save apa-apa [00:07:10–00:07:11] Kita buat manual [00:07:11–00:07:14] Tapi yang ni kita nak save pula sebagai I3 [semak: uncertain words, number or amount] [00:07:14–00:07:16] Nampak tak kita dah save sebagai I3 [semak: uncertain words, number or amount] [00:07:16–00:07:17] Maksudnya dia ada kesinambungan [00:07:17–00:07:18] Kita sambung macam tu [00:07:18–00:07:22] Dan yang ni kita nak masukkan brand USP [00:07:22–00:07:24] Okay apa contoh brand USP [semak: uncertain words] [00:07:24–00:07:25] Saya dah buat dah template dia [semak: uncertain words] [00:07:25–00:07:27] Kita gantikan ni dengan nombor brand kita [00:07:27–00:07:30] Yang ni pula kita gantikan dengan USP 1 [semak: uncertain words, number or amount] [00:07:30–00:07:31] USP ni apa guys [00:07:31–00:07:32] Dia adalah unique selling point [semak: uncertain words] [00:07:34–00:07:37] Unique where selling proposition [semak: uncertain words] [00:07:37–00:07:38] Ataupun selling point lah [00:07:38–00:07:40] Apa USP [semak: uncertain words] [00:07:40–00:07:42] Apa keunikan brand kita [semak: uncertain words] [00:07:42–00:07:42] Bukan produk [00:07:42–00:07:43] Bukan diri kita [00:07:43–00:07:44] Tapi brand [00:07:44–00:07:45] Contoh kita ada sijil [00:07:45–00:07:47] Kita ada ofis dekat sini [00:07:47–00:07:48] Kita dah 10 tahun pengalaman [semak: number or amount] [00:07:48–00:07:49] Dan sebagainya [00:07:49–00:07:50] Dan anda kena ingat [00:07:50–00:07:52] USP ni kena ada nombor [00:07:52–00:07:53] Dia kena ada numbers [00:07:53–00:07:54] Dia tak boleh terlampau general sangat [00:07:54–00:07:55] Ada setengah orang [00:07:55–00:07:56] Dia buat [semak: uncertain words] [00:07:56–00:07:57] Kenapa ramai pilih [00:07:57–00:07:59] Katalah saya tukar kat sini [00:07:59–00:08:00] Adi Tutor [semak: uncertain words] [00:08:01–00:08:02] Kenapa ramai pilih Adi Tutor [00:08:05–00:08:06] Kualiti terbaik [00:08:06–00:08:07] Kualiti cikgu [00:08:09–00:08:10] Kualiti terbaik [00:08:11–00:08:12] Cikgu berpengalaman [00:08:14–00:08:16] Ini adalah USP yang salah [semak: uncertain words] [00:08:16–00:08:18] Ini semua general USP [00:08:18–00:08:20] Ada pula yang buat panjang sangat [00:08:20–00:08:22] Dia tulis kami [00:08:24–00:08:25] Menyediakan [00:08:25–00:08:26] Cikgu yang [semak: uncertain words] [00:08:28–00:08:29] Berpengalaman [00:08:29–00:08:30] Dan mampu [00:08:30–00:08:33] Kita tak nak panjang berjelas sangat [semak: uncertain words] [00:08:33–00:08:34] Kita nak kalau boleh [00:08:34–00:08:36] Dari satu baris macam ni je [semak: uncertain words] [00:08:36–00:08:37] Simple dan pendek sahaja [00:08:37–00:08:39] Kita tengok contoh daripada AI [00:08:39–00:08:41] AI saya ni bijak sikit tau [00:08:41–00:08:42] Sebab saya dah ajar dia [semak: uncertain words] [00:08:42–00:08:44] AI anda mungkin [00:08:44–00:08:44] Kuang ajar [semak: uncertain words] [00:08:44–00:08:46] Saya punya ni [00:08:46–00:08:46] Dia bijak sikit [00:08:46–00:08:47] So jangan compare lah [00:08:48–00:08:49] Sebab saya dah borak [00:08:49–00:08:50] Dengan dia lama sangat [semak: uncertain words] [00:08:50–00:08:51] Saya nak jadi bodoh pun [semak: uncertain words] [00:08:51–00:08:52] Dia dah pandai [00:08:52–00:08:52] Macam itulah [00:08:52–00:08:54] So jawapan dia ni [00:08:55–00:08:57] Dia ambil daripada USP saya [00:08:57–00:08:58] Sebab itulah tadi [00:08:58–00:08:59] Kalau anda perasan [00:08:59–00:09:00] Kita kan ada buat USP [00:09:00–00:09:01] Perasan tak? [00:09:01–00:09:03] Dekat mana tau USP? [00:09:03–00:09:04] Dekat product knowledge [00:09:04–00:09:06] Product knowledge ni [00:09:06–00:09:07] Kan kita dah letak [00:09:07–00:09:08] USP-USP kita [00:09:08–00:09:10] So dia dah cuba ambil dan cuba [00:09:11–00:09:13] Masukkan, itulah cantiknya [00:09:13–00:09:15] So, bila saya dah paste kat sini [00:09:15–00:09:17] Perasan tak dia tak berapa nak cantik sangat [00:09:17–00:09:18] Jadi saya nak kemaskan dia sikit [00:09:18–00:09:20] Saya nak letak dash [00:09:20–00:09:23] Letak dash macam ni je, simple dash macam ni je [00:09:23–00:09:25] Tak nak lah, ada spacing [semak: uncertain words] [00:09:25–00:09:26] Dash simple macam ni [00:09:27–00:09:29] Dash simple macam ni [00:09:30–00:09:31] Tapi panjang sangat [00:09:31–00:09:33] So sekarang ni kita nak pendek-pendekkan dia [00:09:33–00:09:35] Private one-on-one dengan teacher [00:09:36–00:09:36] Private tutor [00:09:38–00:09:38] Private [00:09:38–00:09:40] Private tutor [00:09:40–00:09:41] Private [semak: uncertain words] [00:09:41–00:09:43] Oh dia ambil sebiji-sebiji pula [semak: uncertain words] [00:09:43–00:09:44] Ok saya bantai je ni [semak: uncertain words] [00:09:44–00:09:46] So yang ni [00:09:46–00:09:48] Dia ambil sebiji-sebiji [00:09:48–00:09:50] So mungkin kita boleh kemaskan lah [00:09:50–00:09:52] Private [00:09:53–00:09:54] Tutor [00:09:55–00:09:57] Secara [00:09:57–00:09:58] One on one [semak: uncertain words] [00:09:58–00:09:59] Ok dah [00:10:02–00:10:03] Sesi [00:10:05–00:10:06] Apa USP [00:10:06–00:10:08] 60 minit [semak: uncertain words, number or amount] [00:10:14–00:10:15] Sesi [00:10:17–00:10:18] 60 minit [semak: number or amount] [00:10:21–00:10:22] Tak bosan [semak: uncertain words] [00:10:22–00:10:25] Tak bosan [00:10:25–00:10:26] Takpelah [00:10:26–00:10:27] Saya buang dulu lah [semak: uncertain words] [00:10:27–00:10:28] 60 minit [semak: number or amount] [00:10:28–00:10:29] 60 minit per session [semak: number or amount] [00:10:29–00:10:30] Sebab kita nak ambil [00:10:30–00:10:32] Adi Tutor punya [00:10:32–00:10:33] Brand punya USP [semak: uncertain words] [00:10:33–00:10:35] Bukannya produk [00:10:35–00:10:36] Jadi saya [00:10:36–00:10:38] Nak tukarlah eh [semak: uncertain words] [00:10:38–00:10:39] So salah sikit di sini [semak: uncertain words] [00:10:39–00:10:40] Kita tak nak ambil yang ni [00:10:40–00:10:41] Yang ni salah [00:10:41–00:10:42] Yang ni adalah [00:10:42–00:10:44] Produk USP [00:10:44–00:10:45] Kalau brand USP [00:10:45–00:10:46] Sepatutnya bunyi dia macam ni [00:10:47–00:10:47] Lebih [00:10:47–00:10:48] Berapa tahun pengalaman [00:10:48–00:10:53] 12 tahun pengalaman [semak: number or amount] [00:10:53–00:10:54] ok [semak: uncertain words] [00:10:54–00:10:56] lepas tu next pula [00:10:56–00:10:56] apa [00:10:58–00:11:00] kita buat [00:11:00–00:11:02] ofis [00:11:02–00:11:03] di [00:11:03–00:11:05] Damansara [00:11:05–00:11:07] Damai [00:11:07–00:11:08] ok lagi apa [00:11:08–00:11:09] lebih [00:11:09–00:11:11] ataupun [00:11:11–00:11:15] 25 orang [semak: number or amount] [00:11:15–00:11:17] teacher [00:11:19–00:11:19] Teacher [semak: uncertain words] [00:11:19–00:11:21] Certified teacher [00:11:25–00:11:26] Certified teacher [00:11:26–00:11:27] Okey nampak [semak: uncertain words] [00:11:27–00:11:29] Kita letak 4 point lah [semak: uncertain words, number or amount] [00:11:30–00:11:31] 3 sikit sangat [semak: number or amount] [00:11:31–00:11:32] Lebih pun tak apa [00:11:32–00:11:33] Tapi jangan banyak sangat [semak: uncertain words] [00:11:33–00:11:35] Mungkin 4 mungkin 5 macam tu [semak: uncertain words, number or amount] [00:11:35–00:11:36] Last saya nak letak [00:11:36–00:11:38] Apa kelebihan di tutor [semak: uncertain words] [00:11:39–00:11:40] Contohnya [00:11:40–00:11:41] Kita punya kelebihan [00:11:41–00:11:41] Secara general [00:11:43–00:11:43] Lebih [00:11:44–00:11:45] 35,000 [semak: number or amount] [00:11:45–00:11:46] Eh over pula [00:11:50–00:11:50] 7500 [semak: number or amount] [00:11:52–00:11:53] Pelajar [00:11:54–00:11:55] Sejak [00:11:56–00:11:56] 2012 [semak: number or amount] [00:11:57–00:11:59] Haa macam tu, perasan tak [semak: uncertain words] [00:11:59–00:12:01] Saya punya ayat ni semua pendek-pendek [semak: uncertain words] [00:12:01–00:12:03] Simple-simple, dia jangan panjang [00:12:03–00:12:05] Sangat jadi dua baris, kalau nak buat dua baris [semak: uncertain words] [00:12:05–00:12:07] Okey, tapi kita letak dekat last sekali [semak: uncertain words] [00:12:07–00:12:09] Last point ni, yang ni okey [00:12:09–00:12:11] Kalau kita nak panjangkan sikit, sebab dia akan [00:12:11–00:12:13] Nampak okey lah, kalau kita [00:12:13–00:12:14] Buat panjang dekat tengah-tengah, dia akan [00:12:15–00:12:17] Mengganggu kita punya view kita [00:12:17–00:12:18] Sebab kita nak [00:12:18–00:12:20] Orang senang scan [00:12:20–00:12:21] Jadi dia senang faham [00:12:21–00:12:22] Kalau biar nak panjang [00:12:22–00:12:23] Panjang dekat hujung sekali [00:12:24–00:12:25] So itu adalah [00:12:25–00:12:27] Brand intro [00:12:27–00:12:28] Brand introduction [00:12:28–00:12:29] Okay lepas tu kita nak [semak: uncertain words] [00:12:29–00:12:32] Sampai lagi soalan yang seterusnya [semak: uncertain words] [00:12:32–00:12:33] Kita tengok jawapan dia [00:12:33–00:12:34] Sebelum ni pernah ambil [00:12:34–00:12:35] Tutik English tak? [semak: uncertain words] [00:12:36–00:12:36] Haa menarik juga [00:12:36–00:12:38] Soalan dia di mana dia dapat [00:12:38–00:12:40] Daripada question sequence yang saya buat [00:12:40–00:12:41] So kita masukkan kat sini [00:12:41–00:12:43] Ini soalan yang kedua [00:12:43–00:12:44] Tara [00:12:44–00:12:46] siap dah, inilah dia [00:12:46–00:12:48] fasa intro, sebab fasa yang [00:12:48–00:12:50] seterus ni kalau tengok ini T, T ni maksudnya [semak: uncertain words] [00:12:50–00:12:51] trust, nampak tak [semak: uncertain words] [00:12:51–00:12:53] T, maksudnya trust [00:12:53–00:12:56] so saya tak nak masuk fasa trust, saya nak stay dulu [semak: uncertain words] [00:12:56–00:12:58] dekat fasa intro, jadi [00:12:58–00:12:59] jom kita [00:13:00–00:13:02] cuba buat demo [00:13:02–00:13:04] dulu, saya cuba buat demo [00:13:04–00:13:06] saya nak buka balik saya punya [00:13:06–00:13:10] whatsapp, dan [00:13:10–00:13:12] saya nak cuba send dekat sini [00:13:12–00:13:14] jom kita cuba, saya jadi customer dulu [00:13:14–00:13:15] saya buat daripada mula [semak: uncertain words] [00:13:15–00:13:16] sampai lah habis [00:13:16–00:13:17] ok [semak: uncertain words] [00:13:17–00:13:19] saya titik-titik dulu [semak: uncertain words] [00:13:20–00:13:21] benda ni patut buat dekat [00:13:21–00:13:23] kita cuba whatsapp kawan kita ke [00:13:23–00:13:25] whatsapp wife kita ke [00:13:25–00:13:25] whatsapp husband ke [00:13:25–00:13:26] cuba je [00:13:26–00:13:27] sebab dia kena demo [00:13:27–00:13:30] ok first kali saya buka phone saya satu lagi [00:13:30–00:13:32] saya cuba send sebagai customer dulu [00:13:32–00:13:33] ok saya cuba buat demo [00:13:33–00:13:35] 3, 2, 1 [semak: uncertain words, number or amount] [00:13:35–00:13:36] send [00:13:36–00:13:38] so customer whatsapp [00:13:38–00:13:39] berminat private tutor [00:13:39–00:13:41] english untuk anak [semak: uncertain words] [00:13:41–00:13:42] kita pun respond [semak: uncertain words] [00:13:42–00:13:43] saya copy yang ni [00:13:43–00:13:46] Dan saya tekan send kat sini [semak: uncertain words] [00:13:46–00:13:51] Tak jadi pula [semak: uncertain words] [00:13:51–00:13:52] Saya copy dia [00:13:52–00:13:56] Dan saya tekan send kat sini [00:13:56–00:13:56] Ok [semak: uncertain words] [00:13:58–00:14:00] Eh, salah pula saya [00:14:00–00:14:01] So salah, sorry [semak: uncertain words] [00:14:01–00:14:03] Biasalah bila kita buat demo-demo ni [00:14:03–00:14:05] Tak jadi pula [00:14:05–00:14:07] Kita sepatutnya kena send yang atas ni [00:14:07–00:14:09] So bayangkan saya send yang atas ni [00:14:09–00:14:16] Ok, saya cuba sekali lagi [00:14:16–00:14:17] Send [00:14:18–00:14:19] And then kita hantar pula [semak: uncertain words] [00:14:19–00:14:21] Question yang pertama [semak: uncertain words] [00:14:21–00:14:22] Boleh tahu [00:14:22–00:14:24] Anak tahun ni dah jawab berapa [semak: uncertain words] [00:14:24–00:14:24] Send [00:14:26–00:14:26] Pase [semak: uncertain words] [00:14:26–00:14:28] Lepas tu kita pun berlakon lah jadi customer [semak: uncertain words] [00:14:28–00:14:29] Kita suruh [00:14:29–00:14:31] Abang, husband, kawan [00:14:31–00:14:32] Eh, member sebelah [semak: uncertain words] [00:14:32–00:14:33] Tolong reply jap [semak: uncertain words] [00:14:33–00:14:34] Okay, dia pun reply lah [semak: uncertain words] [00:14:34–00:14:36] Car-car dia macam customer kan [semak: uncertain words] [00:14:36–00:14:36] Pump [semak: uncertain words] [00:14:36–00:14:38] Okay, kita pun respond [00:14:38–00:14:39] Empathy [00:14:39–00:14:40] Empathy ni kita cuba manual [00:14:40–00:14:41] Jangan ikut skrip [00:14:42–00:14:43] Okay, baik [00:14:43–00:14:44] Baru dia jahat satu [semak: uncertain words] [00:14:45–00:14:46] Dah rejah [00:14:46–00:14:47] Empat [00:14:47–00:14:50] Okay insyaAllah sesuai [semak: uncertain words] [00:14:53–00:14:54] Sesuai [00:14:54–00:14:55] Sangat [00:14:55–00:14:58] Dah nampak dia benda ni [semak: uncertain words] [00:14:58–00:15:00] Yang ni jangan pakai skrip [00:15:00–00:15:01] Kita nak manual sahaja [00:15:01–00:15:04] Okay belajar untuk manually [semak: uncertain words] [00:15:04–00:15:06] Ada empathy respond [semak: uncertain words] [00:15:06–00:15:08] Okay lepas tu kita ambil yang ni pula [00:15:08–00:15:10] Saya copy and paste [00:15:10–00:15:11] Paste [00:15:11–00:15:14] Lepas tu saya tekan send [00:15:14–00:15:18] Nama pula loading ni [00:15:22–00:15:25] Lepas tu saya tekan send [semak: uncertain words] [00:15:25–00:15:25] Tengok jadi tak [00:15:25–00:15:27] Haa jadi guys [semak: uncertain words] [00:15:27–00:15:29] Barulah lawa kan senang [00:15:29–00:15:31] Satu baris, satu baris, satu baris [00:15:31–00:15:32] Nak buat banyak pun boleh [00:15:32–00:15:34] Nak buat sikit pun boleh [00:15:34–00:15:35] Saya sahaja buat empat [00:15:35–00:15:37] Paling sikit kalau boleh empat lah eh [semak: uncertain words] [00:15:37–00:15:38] Tiga macam sikit sangat [00:15:38–00:15:39] Tapi jangan lebih tujuh [00:15:39–00:15:41] Tujuh kan reluk panjang sangat pula [semak: uncertain words] [00:15:41–00:15:44] Saya rasa mungkin empat, lima tu dah sweet spot lah tu [00:15:44–00:15:45] Okey dah tu eh [00:15:45–00:15:47] Enam, tujuh tu dah maximum lah [00:15:47–00:15:51] Okey and then kita pun tanya pula soalan yang seterusnya [semak: uncertain words] [00:15:51–00:15:53] Kita paste I4 [semak: number or amount] [00:15:53–00:15:54] Saya pun tekan send [semak: uncertain words] [00:15:55–00:15:56] Dekat sini [00:16:00–00:16:01] Send [00:16:01–00:16:03] Lengkaplah sudah [00:16:03–00:16:06] Jadi pastikan anda ikut step saya [00:16:06–00:16:07] Cuba try buat sekarang [00:16:07–00:16:08] Pause video ni cuba try buat [00:16:08–00:16:09] Dapat tak macam ni [00:16:09–00:16:10] Customer WhatsApp [00:16:10–00:16:14] Kita reply I1 I2 customer WhatsApp [semak: uncertain words, number or amount] [00:16:14–00:16:15] Yang ni spontan [00:16:15–00:16:17] I3 I4 [semak: number or amount] [00:16:17–00:16:19] Kalau dah settle [semak: uncertain words] [00:16:19–00:16:21] Jom kita pergi pada step yang seterusnya [00:16:21–00:16:24] Kita nak save pula quick reply [00:16:24–00:16:25] Untuk intro [00:16:27–00:16:28] Boleh pergi dekat dalam [00:16:28–00:16:29] Whatsapp business anda [semak: uncertain words] [00:16:29–00:16:30] Pergi dekat Whatsapp [00:16:30–00:16:31] Tekan dekat tools [00:16:31–00:16:32] Dekat tengah ni [00:16:32–00:16:33] Pilih [00:16:33–00:16:34] Scroll ke bawah [semak: uncertain words] [00:16:34–00:16:34] Kita akan dapat [00:16:34–00:16:35] Quick reply [semak: uncertain words] [00:16:35–00:16:36] Saya tekan [00:16:36–00:16:36] Quick reply [semak: uncertain words] [00:16:36–00:16:38] So dekat quick reply ni [00:16:38–00:16:39] Kita akan nampak [00:16:39–00:16:40] Kita ada [00:16:42–00:16:43] Kosong [00:16:43–00:16:43] Macam saya punya ni [00:16:43–00:16:45] Saya punya ni kosong eh [semak: uncertain words] [00:16:45–00:16:46] So saya nak tekan [00:16:46–00:16:46] Plus [semak: uncertain words] [00:16:46–00:16:48] Saya nak masukkan [00:16:48–00:16:49] Quick reply yang pertama [00:16:49–00:16:50] Kita nampakkan sebagai [00:16:50–00:16:51] I1 [semak: number or amount] [00:16:51–00:16:51] Nampak tak [00:16:51–00:16:52] Saya buat macam ni [semak: uncertain words] [00:16:52–00:16:54] Sebijik macam ni [00:16:54–00:16:55] Ikut sahaja [00:16:55–00:16:56] Lepas tu ambil ayat ni [00:16:56–00:16:58] Sally bla bla bla apa semua ni [semak: uncertain words] [00:16:58–00:17:00] Kita letak dekat sini [00:17:01–00:17:02] Paste [00:17:06–00:17:07] Lepas dah paste [00:17:07–00:17:08] Menjadi [00:17:08–00:17:10] Maka kita tekanlah [00:17:10–00:17:11] Right [semak: uncertain words] [00:17:13–00:17:14] Selesai I1 [semak: number or amount] [00:17:14–00:17:16] Pastikan sama eh [semak: uncertain words] [00:17:16–00:17:18] Next pula kita nak save I2 [semak: number or amount] [00:17:18–00:17:19] Tekan lagi button plus [00:17:19–00:17:21] Kita type I2 [semak: number or amount] [00:17:21–00:17:23] Ambil ayat ni [00:17:23–00:17:24] Sebijik sebijik [00:17:24–00:17:26] Kalau tak puas hati boleh betulkan [00:17:26–00:17:29] Dan benda ni menggunakan fungsi WhatsApp Business [semak: uncertain words] [00:17:29–00:17:31] Dan saya pun paste dekat sini [semak: uncertain words] [00:17:34–00:17:36] Lepas dah paste [00:17:36–00:17:37] Kita check balik [00:17:37–00:17:40] Kita tekan lagi save [semak: uncertain words] [00:17:40–00:17:42] Selesai pula I2 [semak: number or amount] [00:17:42–00:17:44] Next kita jangan save [semak: uncertain words] [00:17:44–00:17:45] Jangan save yang ni [00:17:45–00:17:47] Kita nak save terus I3 [semak: number or amount] [00:17:47–00:17:49] Jadi saya tarik [00:17:49–00:17:50] Copy [00:17:50–00:17:52] Okay please ikutlah step-step saya ni [semak: uncertain words] [00:17:52–00:17:54] Anda buka telefon masing-masing [00:17:54–00:17:56] Buat terus sekarang [00:17:56–00:17:57] Jangan delay [00:17:58–00:17:59] Jangan nak tangguh-tangguh lah [00:17:59–00:18:01] Buat penat je tengok video [semak: uncertain words] [00:18:01–00:18:02] Baik tak tengok video macam tu [semak: uncertain words] [00:18:02–00:18:04] Kita ni kena buat terus guys [00:18:04–00:18:05] Delay-delay-delay [00:18:05–00:18:07] Ni semua kerja syaiton [semak: uncertain words] [00:18:07–00:18:08] Melambat-lambat kan [00:18:08–00:18:09] Nak berjaya kena cepat [00:18:09–00:18:10] Ok settle pula I3 [semak: uncertain words, number or amount] [00:18:10–00:18:12] Pergi pula pada I4 [semak: number or amount] [00:18:12–00:18:13] Macam biasa [00:18:13–00:18:14] Copy [00:18:15–00:18:17] Sebab tu lah kena ada WhatsApp business [semak: uncertain words] [00:18:17–00:18:18] Inilah function dia [00:18:18–00:18:20] Tengok berapa cepatnya [00:18:20–00:18:21] Kejap lagi saya buat demo [00:18:21–00:18:23] Bila saya dah save benda ni semua [00:18:23–00:18:25] Beza ke tak beza dengan demo [00:18:25–00:18:27] Asalnya kan lambat [00:18:27–00:18:28] Kali ni saya nak tengok pula [00:18:28–00:18:29] Ok, selesai [semak: uncertain words] [00:18:29–00:18:31] So, saya dah ada [00:18:31–00:18:33] I1, I2, I3, I4 [semak: number or amount] [00:18:33–00:18:34] Jom kita buat demo pula [00:18:36–00:18:38] Ok, so kita nak buat demo [00:18:38–00:18:39] Saya akan ambil ni [00:18:39–00:18:40] Cakap dekat husband [00:18:40–00:18:42] Ok, jom berlakon sekali lagi [00:18:42–00:18:42] Berlakon sekali lagi [00:18:42–00:18:43] Saya dah save dah, quit reply [00:18:43–00:18:45] Kali ni saya nak tengok pula [00:18:45–00:18:46] Berapa laju [00:18:46–00:18:48] Dan ni adalah real simulation [00:18:48–00:18:49] Bila kita guna quit reply [00:18:49–00:18:51] Macam mana example dia [00:18:51–00:18:52] Ini kita panggil sebagai role play [00:18:52–00:18:53] Role play [00:18:53–00:18:54] 3, 2, 1 [semak: number or amount] [00:18:54–00:18:55] Send [00:18:55–00:18:56] Customer WhatsApp [semak: uncertain words] [00:18:56–00:18:58] Saya pun dapat OO [semak: uncertain words] [00:18:58–00:18:59] Customer WhatsApp [semak: uncertain words] [00:18:59–00:19:00] Apa yang saya nak buat [semak: uncertain words] [00:19:00–00:19:01] Saya ikut sahaja step saya [00:19:01–00:19:04] Saya buat slash dekat sini [00:19:04–00:19:06] Dan saya pilih I1 [semak: number or amount] [00:19:06–00:19:08] Tekan dekat I1 [semak: number or amount] [00:19:08–00:19:09] Tekan send [00:19:09–00:19:11] Nampak senang gila [00:19:11–00:19:13] Lepas tu saya tekan lagi button slash [semak: uncertain words] [00:19:13–00:19:16] Lepas tu saya boleh type manually pun boleh [00:19:16–00:19:16] I2 [semak: number or amount] [00:19:16–00:19:17] Kalau saya type manually [00:19:17–00:19:19] Senang sikit lah tak payah pilih-pilih [00:19:19–00:19:20] Tekan sahaja [00:19:20–00:19:21] Tekan send [00:19:21–00:19:22] Tara [00:19:22–00:19:22] Settle [00:19:22–00:19:23] Tunggu customer respond [semak: uncertain words] [00:19:23–00:19:26] Customer pun respond macam biasa [00:19:26–00:19:28] Dia pun hantar lah ayat lebih kurang macam ni [00:19:28–00:19:30] Kita bayangkan lah [semak: uncertain words] [00:19:30–00:19:31] Customer ni dari syurga [semak: uncertain words] [00:19:31–00:19:32] Lepas tu kita manually [00:19:32–00:19:33] Baik [00:19:33–00:19:35] Siapa pun tak manual [semak: uncertain words] [00:19:35–00:19:35] Baik [00:19:37–00:19:39] Belajar 4 memang sesuai [semak: uncertain words, number or amount] [00:19:39–00:19:41] Belajar 4 [semak: number or amount] [00:19:41–00:19:43] Memang sesuai [00:19:45–00:19:46] Belajar English [00:19:46–00:19:47] Dengan serious [00:19:50–00:19:51] Serious [00:19:51–00:19:53] Belajar English [00:19:53–00:19:59] Belajar English [00:20:01–00:20:03] Sesuai belajar English [00:20:04–00:20:06] Di center kami [semak: uncertain words] [00:20:07–00:20:08] Okay [semak: uncertain words] [00:20:08–00:20:09] Send [00:20:09–00:20:11] Lepas tu saya [00:20:11–00:20:11] Slash [00:20:11–00:20:12] I3 [semak: number or amount] [00:20:12–00:20:14] Tekan [00:20:14–00:20:14] Send [00:20:14–00:20:15] Slash [00:20:15–00:20:16] I4 [semak: number or amount] [00:20:16–00:20:17] Tekan [00:20:17–00:20:18] Send [00:20:18–00:20:19] Wallah [00:20:19–00:20:19] Nampak [00:20:19–00:20:20] Settle [00:20:20–00:20:21] Itulah dia guys [00:20:21–00:20:23] So kita dah selesai intro [00:20:23–00:20:24] Dalam video selanjutnya [00:20:24–00:20:25] Kita akan pergi kepada [00:20:25–00:20:25] Trust pula [00:20:25–00:20:27] Tapi apa yang anda nak nampak [00:20:27–00:20:28] Setakat ni [semak: uncertain words] [00:20:28–00:20:29] Inilah [00:20:29–00:20:30] Saya katakan skrip [semak: uncertain words] [00:20:30–00:20:31] Ini baru betul skrip [00:20:31–00:20:33] Skrip ni yang bila kita dah [semak: uncertain words] [00:20:33–00:20:35] Save dekat quick reply macam ni [semak: uncertain words] [00:20:35–00:20:36] Kita buat slash wujud [00:20:36–00:20:37] Ini baru siap [semak: uncertain words] [00:20:37–00:20:38] Jangan kata [00:20:38–00:20:39] Oh saya dah siap dah [00:20:39–00:20:40] Lepas tu bila tanya soalan [00:20:40–00:20:42] Dah masuk dalam quick reply belum [00:20:42–00:20:43] Oh belum lagi [00:20:43–00:20:44] Nanti saya masukkan [00:20:45–00:20:46] Cakap kat member tu [00:20:46–00:20:46] Bullshit [00:20:46–00:20:48] Itu maksudnya tak siap [semak: uncertain words] [00:20:48–00:20:49] Bull [00:20:49–00:20:50] Lembu [00:20:50–00:20:50] Shit [00:20:50–00:20:51] Main-main [00:20:52–00:20:53] Lembu main-main [00:20:53–00:20:54] Maksudnya kita ni merapu [00:20:54–00:20:54] Merepek [00:20:54–00:20:56] Kalau betul belajar [00:20:56–00:20:57] Dia kena sampai habis [00:20:57–00:20:59] Dan sampai habis dalam teknik closing ni [semak: uncertain words] [00:20:59–00:21:01] Dia mesti dah siap [00:21:01–00:21:01] I1 [semak: number or amount] [00:21:01–00:21:02] I2 [semak: number or amount] [00:21:02–00:21:02] I3 [semak: number or amount] [00:21:02–00:21:02] I4 [semak: number or amount] [00:21:02–00:21:04] Kalau kita adalah bos [semak: uncertain words] [00:21:04–00:21:06] Kita adalah manager [semak: uncertain words] [00:21:06–00:21:07] Kena pastikan [00:21:07–00:21:08] Buka team sale punya [semak: uncertain words] [00:21:08–00:21:09] Nombor whatsapp tu [00:21:09–00:21:10] Okey [semak: uncertain words] [00:21:10–00:21:10] Cerak dia [semak: uncertain words] [00:21:10–00:21:11] What's left [00:21:11–00:21:12] Tengok dah siap belum [00:21:12–00:21:14] Cuba buka dalam whatsapp business tu [00:21:14–00:21:14] Dah ada belum [00:21:14–00:21:15] Quit reply [semak: uncertain words] [00:21:15–00:21:17] So mesti kena sampai tahap ini [00:21:17–00:21:17] Okey [semak: uncertain words] [00:21:17–00:21:19] Jumpa dalam video yang seterusnya