Product Knowledge
Source: https://coachadib.com/module/6ac2a4a56357b8ac8f73021e
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.000 – 00:00:04.760] Product Knowledge. Jom kita siapkan pula Product Knowledge.

[00:00:05.160 – 00:00:13.400] Kalau tadi kita dah siapkan Question Bank, Trust Bank dan juga Educate Bank, kita nak buat Product Knowledge.

[00:00:13.620 – 00:00:16.800] Product Knowledge ni simple sahaja, tak patutnya ambil masa yang lama.

[00:00:17.300 – 00:00:19.520] Kita senaraikan apa produk yang kita nak buat.

[00:00:19.640 – 00:00:28.200] Contohnya, siapunya package adalah Private Tutor, Monthly Private Tutor.

[00:00:28.200 – 00:00:30.480] So saya nak anda list kan dekat sini

[00:00:30.480 – 00:00:31.440] Apa-apa produk

[00:00:31.440 – 00:00:32.820] Ataupun service

[00:00:33.760 – 00:00:34.840] Katakanlah saya ada satu

[00:00:34.840 – 00:00:35.680] Saya buat satu je lah

[00:00:35.680 – 00:00:36.860] Katakanlah saya ada banyak

[00:00:36.860 – 00:00:38.360] Saya nak anda copy yang ni

[00:00:38.360 – 00:00:39.020] Copy

[00:00:39.800 – 00:00:41.700] Saya drag daripada atas

[00:00:41.700 – 00:00:42.580] Saya tarik

[00:00:43.340 – 00:00:44.960] Lepas tu saya boleh right click

[00:00:44.960 – 00:00:47.880] Saya tekan copy dekat sini

[00:00:47.880 – 00:00:49.640] Ataupun command C

[00:00:49.640 – 00:00:50.840] Ataupun ctrl C

[00:00:51.480 – 00:00:52.880] Kita guna shortcut pun boleh

[00:00:52.880 – 00:00:53.560] Saya copy

[00:00:53.560 – 00:00:55.320] Dan dekat bawah ni

[00:00:56.020 – 00:00:57.440] Saya right click

[00:00:58.240 – 00:00:59.580] Dan saya paste

[00:00:59.580 – 00:01:01.200] Ataupun command V

[00:01:01.200 – 00:01:02.300] Ataupun control V

[00:01:02.300 – 00:01:03.720] Nampak kita dah copy dia

[00:01:03.720 – 00:01:05.280] So buatlah benda yang sama

[00:01:05.280 – 00:01:07.720] Kalau anda ada banyak produk

[00:01:07.720 – 00:01:08.660] Ataupun banyak servis

[00:01:08.660 – 00:01:10.000] Okay apa tujuan kita buat benda ni

[00:01:10.000 – 00:01:11.600] Kita nak senaraikan

[00:01:12.360 – 00:01:13.980] Produk kita nama dia apa

[00:01:13.980 – 00:01:15.380] Dan harga dia berapa

[00:01:15.380 – 00:01:15.900] RM

[00:01:17.680 – 00:01:18.360] 700

[00:01:19.520 – 00:01:20.200] Katakanlah

[00:01:20.200 – 00:01:21.200] RM

[00:01:21.200 – 00:01:21.680] RM

[00:01:21.680 – 00:01:22.020] RM

[00:01:22.340 – 00:01:22.440] RM

[00:01:22.440 – 00:01:22.680] RM

[00:01:22.680 – 00:01:23.160] RM600

[00:01:23.160 – 00:01:24.420] Katakanlah

[00:01:24.420 – 00:01:25.920] Monthly private tutor

[00:01:25.920 – 00:01:28.000] Problem yang kita solve.

[00:01:29.260 – 00:01:43.180] Ajar anak secara one-on-one di center petaling jaya.

[00:01:45.990 – 00:01:56.630] khas untuk anak yang struggle English di sekolah

[00:01:56.630 – 00:02:04.570] sebab tak boleh fokus belajar dalam grup besar.

[00:02:05.700 – 00:02:06.590] Mungkin macam tu.

[00:02:07.090 – 00:02:09.750] So, saya listkanlah apa yang saya nak solvekan.

[00:02:10.130 – 00:02:12.490] Saya nak solvekan benda tu.

[00:02:12.930 – 00:02:16.270] Saya nak solvekan masalah anak yang tak boleh nak fokus.

[00:02:16.270 – 00:02:25.450] So, kita dapat custom solution secara personal

[00:02:26.870 – 00:02:31.270] Ataupun one on one dengan cikgu

[00:02:31.270 – 00:02:36.600] Saya buat benda ni just untuk saya lebih faham

[00:02:36.600 – 00:02:37.880] Inilah apa yang aku nak solve

[00:02:37.880 – 00:02:52.750] So, siapa target customer kita adalah anak umur 8 tahun hingga 14, 12 tahun.

[00:02:55.370 – 00:03:08.520] Sekolah, dah bersekolah, takut ketinggalan dalam exam.

[00:03:09.180 – 00:03:11.260] Contohnya, itulah target saya.

[00:03:11.840 – 00:03:13.160] Lelaki perempuan, dua boleh.

[00:03:13.500 – 00:03:16.380] Apa features yang kita ada senaraikan contohnya.

[00:03:16.380 – 00:03:18.800] Features kita, tak kisahlah produk ke servis

[00:03:18.800 – 00:03:20.220] Maksudnya bahan-bahan yang kita ada

[00:03:20.220 – 00:03:20.940] Features-features

[00:03:20.940 – 00:03:23.960] So kita buat 60 minit

[00:03:23.960 – 00:03:25.800] Kelas, tu yang pertama

[00:03:25.800 – 00:03:27.520] Yang kedua

[00:03:30.600 – 00:03:31.160] Tempat

[00:03:32.840 – 00:03:34.780] Di Petaling Jaya

[00:03:34.780 – 00:03:36.480] Okay sambil anda tengok saya buat ni

[00:03:36.480 – 00:03:38.360] Anda boleh pause video ni dan buat sendiri

[00:03:38.360 – 00:03:40.380] Buat untuk anda punya produk ataupun servis

[00:03:40.380 – 00:03:42.680] Sebab kita tak nak kita terus buat skrip

[00:03:42.680 – 00:03:44.500] Lupanya banyak team sale

[00:03:44.500 – 00:03:45.500] Dia skip product knowledge

[00:03:45.500 – 00:03:47.060] Dia pun tak tahu produk dia buat apa

[00:03:47.060 – 00:03:48.920] So, jom please jangan skip benda ni

[00:03:48.920 – 00:03:50.180] Kita buat sama-sama

[00:03:50.180 – 00:03:51.200] Ambil masa sekejap je

[00:03:51.200 – 00:03:52.480] Dalam 10 minit, 15 minit

[00:03:52.480 – 00:03:53.300] Jom kita buat terus

[00:03:53.300 – 00:03:55.060] Ok, apa lagi features features menarik

[00:03:55.060 – 00:03:56.520] Contohnya saya punya tutor ni

[00:03:56.520 – 00:03:58.940] Kita akan bagi workbook

[00:04:00.600 – 00:04:01.100] Workbook

[00:04:02.700 – 00:04:05.100] And then kita akan bagi homework

[00:04:06.700 – 00:04:07.600] Homework weekend

[00:04:08.720 – 00:04:09.580] Ok, lagi

[00:04:09.580 – 00:04:10.860] Apa lagi kita buat

[00:04:10.860 – 00:04:13.380] Oh, kita dalam sesi ni

[00:04:14.000 – 00:04:14.920] Features kita

[00:04:14.920 – 00:04:17.160] Adalah oh cikgu kita

[00:04:17.160 – 00:04:18.560] Cikgu berpengalaman

[00:04:21.520 – 00:04:23.500] Mungkin cikgu kita ni berpengalaman

[00:04:23.500 – 00:04:24.900] Apa lagi

[00:04:24.900 – 00:04:25.740] Dia menarik

[00:04:25.740 – 00:04:26.960] Features ataupun

[00:04:26.960 – 00:04:28.160] Kita boleh kata jugalah

[00:04:28.160 – 00:04:28.940] Macam USP

[00:04:28.940 – 00:04:29.920] Apa keunikan kita

[00:04:29.920 – 00:04:31.060] Apa yang kita buat unik

[00:04:31.060 – 00:04:32.460] Oh kita

[00:04:33.660 – 00:04:34.500] Guna

[00:04:34.500 – 00:04:35.600] Teknik

[00:04:37.540 – 00:04:38.380] Belajar

[00:04:38.380 – 00:04:40.000] Dari

[00:04:40.000 – 00:04:41.000] Cambridge

[00:04:42.860 – 00:04:43.700] Contohnya

[00:04:43.700 – 00:04:44.780] Pantai lah

[00:04:44.780 – 00:04:45.900] Apa benefit dia

[00:04:45.900 – 00:04:46.700] Apa outcome dia

[00:04:46.700 – 00:04:47.400] Apa benefit dia

[00:04:47.400 – 00:04:48.080] Kita senaraikan

[00:04:48.080 – 00:04:48.420] Okay

[00:04:49.600 – 00:04:50.320] Anak

[00:04:51.420 – 00:04:52.140] Confident

[00:04:53.020 – 00:04:53.740] Bercakap

[00:04:53.740 – 00:04:54.980] English

[00:04:57.300 – 00:04:58.020] Sepantas

[00:04:58.020 – 00:05:01.120] Tiga bulan

[00:05:02.140 – 00:05:03.540] Apa lagi benefit dia

[00:05:04.850 – 00:05:06.170] Mula

[00:05:11.680 – 00:05:12.400] Boleh

[00:05:13.920 – 00:05:14.640] Spelling

[00:05:16.040 – 00:05:17.180] Dengan betul

[00:05:18.650 – 00:05:19.870] Lagi

[00:05:21.380 – 00:05:23.120] Skot exam naik

[00:05:25.710 – 00:05:26.950] Pantai lah

[00:05:26.950 – 00:05:27.450] Apa-apa lagi

[00:05:27.450 – 00:05:28.970] Apa maksud benefit ni?

[00:05:29.030 – 00:05:30.770] Benefit ni adalah kelebihan

[00:05:30.770 – 00:05:32.050] Ataupun outcome lah

[00:05:32.050 – 00:05:33.410] Bila dia dah dapat

[00:05:33.410 – 00:05:35.170] Dia dapat segala features-features ni

[00:05:35.170 – 00:05:36.430] Dia dah join kelas

[00:05:36.430 – 00:05:37.590] Dapat workbook

[00:05:37.590 – 00:05:38.630] Buat-buat benda ni semua

[00:05:38.630 – 00:05:39.870] Apa hasil dia?

[00:05:39.970 – 00:05:40.770] Apa outcome dia?

[00:05:40.970 – 00:05:42.650] Apa kesan kepada diri dia?

[00:05:43.250 – 00:05:44.590] Contohnya kesan seterusnya

[00:05:45.510 – 00:05:46.610] Mak ayah

[00:05:48.530 – 00:05:49.170] Berani

[00:05:50.430 – 00:05:51.070] Hantar

[00:05:51.990 – 00:05:52.630] Anak

[00:05:54.070 – 00:05:54.710] Pidato

[00:05:56.010 – 00:05:57.050] Speech contest

[00:06:00.420 – 00:06:01.720] Contohnya speech contest

[00:06:02.960 – 00:06:03.600] Ataupun

[00:06:04.400 – 00:06:05.040] Anak

[00:06:06.880 – 00:06:07.520] Pandai

[00:06:09.470 – 00:06:10.650] Pandai apa

[00:06:11.810 – 00:06:12.450] Pandai

[00:06:14.290 – 00:06:15.530] Belajar sendiri

[00:06:16.770 – 00:06:17.410] Daripada

[00:06:18.070 – 00:06:18.710] Tutorial

[00:06:19.410 – 00:06:20.830] Mak Saleh English

[00:06:20.830 – 00:06:24.060] Di Youtube ke

[00:06:24.060 – 00:06:25.340] Apakah kan

[00:06:26.140 – 00:06:28.260] Sekarang ni kan banyak ilmu-ilmu dekat Youtube

[00:06:28.260 – 00:06:29.680] Jadi bila dia tak pandai English ni

[00:06:29.680 – 00:06:30.680] Dia susah nak belajar

[00:06:30.680 – 00:06:32.180] Lagi apa lagi

[00:06:33.940 – 00:06:35.300] Cikgu mudah

[00:06:35.300 – 00:06:36.220] Ajar di sekolah

[00:06:37.660 – 00:06:39.220] Lagi apa lagi benefit dia

[00:06:39.220 – 00:06:40.340] Apa benefit anak dia

[00:06:40.340 – 00:06:42.360] Mudah faham subjek lain

[00:06:43.990 – 00:06:47.130] Yang berbahasa Inggeris

[00:06:49.010 – 00:06:51.050] Mungkin ada subjek-subjek

[00:06:51.050 – 00:06:52.670] Sains ke apa ke dalam bahasa Inggeris

[00:06:52.670 – 00:06:55.090] Jadi benda-benda yang in English ni

[00:06:55.090 – 00:06:55.750] Dia mudah faham

[00:06:55.750 – 00:06:57.790] So kita listkan

[00:06:57.790 – 00:06:59.810] So harga kita berapa

[00:06:59.810 – 00:07:01.470] Saya dah tulis pula kata

[00:07:01.470 – 00:07:03.190] Tulislah harga sini

[00:07:03.190 – 00:07:04.230] RM600

[00:07:04.230 – 00:07:06.290] So kita ada

[00:07:06.290 – 00:07:08.670] Package seminggu

[00:07:08.670 – 00:07:10.270] 2 kali

[00:07:11.370 – 00:07:12.450] RM600

[00:07:12.450 – 00:07:15.740] Yang ni

[00:07:17.280 – 00:07:18.360] Sebulan

[00:07:18.360 – 00:07:19.560] 8 kali

[00:07:19.560 – 00:07:21.400] Mungkin kita ada 2 package

[00:07:22.680 – 00:07:24.420] Package seminggu

[00:07:24.420 – 00:07:26.700] 1 kali, sebulan 4 kali

[00:07:26.700 – 00:07:28.420] Yang ni mungkin

[00:07:28.420 – 00:07:29.180] 300

[00:07:29.180 – 00:07:31.240] Mungkin 400

[00:07:33.340 – 00:07:34.740] Ataupun kita ada package

[00:07:39.170 – 00:07:39.950] One off

[00:07:39.950 – 00:07:40.510] Tak logik

[00:07:40.510 – 00:07:41.630] Mungkin dua je lah package kot

[00:07:43.190 – 00:07:43.670] Dah

[00:07:43.670 – 00:07:44.630] Senaraikan kat situ

[00:07:44.630 – 00:07:46.330] So yang atas ni saya padam

[00:07:47.750 – 00:07:48.810] Lepas tu next pula

[00:07:48.810 – 00:07:50.190] Apa USP tu

[00:07:50.190 – 00:07:50.850] Alamak

[00:07:50.850 – 00:07:51.850] Saya dah salah tulis lah

[00:07:52.370 – 00:07:52.850] Features

[00:07:53.530 – 00:07:54.010] USP

[00:07:54.010 – 00:07:55.310] Yang ni kalau confused

[00:07:55.810 – 00:07:56.290] Boleh

[00:07:57.130 – 00:07:58.590] Alih dia letak dekat atas

[00:07:58.590 – 00:08:00.550] Saya buat benda ni untuk anda main-main je

[00:08:00.550 – 00:08:03.030] So kalau anda rasa benda ni redundant

[00:08:03.030 – 00:08:04.070] Boleh padam dia

[00:08:04.690 – 00:08:06.110] Ni saya alihkan dia nampak

[00:08:06.110 – 00:08:06.850] Saya dragkan dia

[00:08:07.550 – 00:08:08.230] Tulis je

[00:08:08.230 – 00:08:08.730] Yang penting

[00:08:08.730 – 00:08:09.670] Kalau rasa tak perlu

[00:08:09.670 – 00:08:10.230] Boleh padam

[00:08:10.230 – 00:08:11.430] Macam mana nak padam benda ni

[00:08:11.430 – 00:08:12.410] Right click

[00:08:12.410 – 00:08:13.750] Delete row

[00:08:13.750 – 00:08:14.390] Nampak

[00:08:14.390 – 00:08:15.030] Delete row

[00:08:15.030 – 00:08:15.430] Kilang

[00:08:15.430 – 00:08:15.650] Dah

[00:08:15.650 – 00:08:16.630] Cukuplah

[00:08:16.630 – 00:08:17.250] Kita buatlah ini

[00:08:17.250 – 00:08:18.410] Features dan USP

[00:08:18.410 – 00:08:19.630] Tambah je semua kat sini

[00:08:19.630 – 00:08:21.010] Okay next

[00:08:21.010 – 00:08:21.830] How to purchase

[00:08:21.830 – 00:08:22.750] Macam mana dia nak beli

[00:08:22.750 – 00:08:23.930] Dia kena

[00:08:23.930 – 00:08:24.770] Transfer

[00:08:26.450 – 00:08:27.010] Deposit

[00:08:28.740 – 00:08:29.820] RM

[00:08:31.500 – 00:08:32.060] RM50

[00:08:33.280 – 00:08:34.020] Lepas tu

[00:08:34.020 – 00:08:34.620] Baki

[00:08:34.620 – 00:08:35.560] Sebelum

[00:08:36.320 – 00:08:37.440] Kelas bermula

[00:08:38.240 – 00:08:38.800] Mungkin

[00:08:38.800 – 00:08:40.600] So apa cara dia nak buat payment

[00:08:41.280 – 00:08:42.560] Adakah dia kena bayar deposit

[00:08:42.560 – 00:08:45.060] Ataupun dia bayar 50%

[00:08:45.060 – 00:08:46.340] So senaraikan kat sini

[00:08:47.400 – 00:08:48.380] Okay next

[00:08:49.760 – 00:08:50.880] Apakah proof

[00:08:51.580 – 00:08:52.900] Ataupun trust yang kita ada

[00:08:52.900 – 00:08:55.200] Yang ni kita tak payah

[00:08:55.200 – 00:08:56.940] Adalah kot eh sebab ni kita boleh refer

[00:08:56.940 – 00:08:57.580] Daripada

[00:08:58.160 – 00:09:01.300] Ni kita refer trust bank je lah

[00:09:02.300 – 00:09:04.200] So saya rasa ni boleh delete lah

[00:09:04.200 – 00:09:05.400] Kita boleh right click kat sini

[00:09:05.400 – 00:09:06.960] Kita boleh delete row ni

[00:09:06.960 – 00:09:07.540] Cukuplah

[00:09:09.940 – 00:09:10.980] Refer trust bank

[00:09:12.300 – 00:09:13.400] Ok jadi sekarang ni

[00:09:13.400 – 00:09:15.340] Saya telah pun menyiapkan dia

[00:09:15.340 – 00:09:15.880] Nampak

[00:09:15.880 – 00:09:16.920] Adalah benda-benda penting

[00:09:16.920 – 00:09:18.020] At least kita lah

[00:09:18.020 – 00:09:18.520] Ada features

[00:09:18.520 – 00:09:19.200] Ada USP

[00:09:19.200 – 00:09:19.860] Ada outcome

[00:09:19.860 – 00:09:21.000] Ni lah benda-benda yang kita nak

[00:09:21.980 – 00:09:22.780] Package price

[00:09:22.780 – 00:09:23.480] How to purchase

[00:09:23.480 – 00:09:24.540] Ok cuma saya nak tambah

[00:09:24.540 – 00:09:25.160] Satu lagi benda

[00:09:25.740 – 00:09:26.680] Satu lagi benda

[00:09:26.680 – 00:09:28.020] Kita right click kat sini

[00:09:28.020 – 00:09:29.840] Kita insert row below

[00:09:29.840 – 00:09:31.000] Saya nak tambah satu lagi benda

[00:09:31.000 – 00:09:32.220] Yang saya rasa sangat penting

[00:09:32.220 – 00:09:33.400] Tapi saya terlupa nak masukkan

[00:09:33.400 – 00:09:34.240] Nama dia weakness

[00:09:35.060 – 00:09:36.020] Oh weakness

[00:09:36.020 – 00:09:38.120] Ok apakah weakness produk kita

[00:09:38.120 – 00:09:40.240] Weakness dia limited

[00:09:41.360 – 00:09:43.020] Slot cikgu terhad

[00:09:43.020 – 00:09:44.800] Contohnya itu mungkin weakness kita

[00:09:44.800 – 00:09:46.700] Lagi apa weakness kita

[00:09:46.700 – 00:09:47.760] Hmm

[00:09:48.660 – 00:09:50.160] Mungkin kita boleh kata mahal

[00:09:51.280 – 00:09:52.420] Kalau group

[00:09:53.480 – 00:09:54.120] Murah

[00:09:55.690 – 00:09:57.470] Murah 50%

[00:09:58.750 – 00:10:00.130] Kalau group ramai-ramai

[00:10:00.130 – 00:10:02.270] So kita listkan juga kita punya weakness

[00:10:02.270 – 00:10:02.910] Weakness kita

[00:10:02.910 – 00:10:05.530] Kenapa? Sebab kita nak pastikan

[00:10:05.530 – 00:10:08.330] Kita senang nak counter rejection

[00:10:08.330 – 00:10:09.750] Weakness ni

[00:10:11.250 – 00:10:11.890] Bagus

[00:10:13.110 – 00:10:13.750] Untuk

[00:10:13.750 – 00:10:14.870] Standby

[00:10:15.870 – 00:10:17.430] Ayat counter rejection

[00:10:17.430 – 00:10:19.270] Sebab kita nak counter balik

[00:10:19.270 – 00:10:20.150] Bila customer kata

[00:10:20.150 – 00:10:21.150] Mahal lah

[00:10:21.150 – 00:10:21.830] Kita dah standby

[00:10:21.830 – 00:10:23.870] Kita dah tahu dah memang mahal

[00:10:23.870 – 00:10:25.470] So kita takkan terkejut

[00:10:25.470 – 00:10:28.330] That's why pastikan kita letak juga weakness

[00:10:28.330 – 00:10:30.270] Jadi bagi saya ni yang penting-penting lah

[00:10:30.270 – 00:10:31.650] Kita pergi balik

[00:10:31.650 – 00:10:32.610] Yang penting

[00:10:32.610 – 00:10:34.710] Kita letak dulu nama produk kita apa

[00:10:34.710 – 00:10:36.290] Apa masalah yang dia nak solve

[00:10:36.290 – 00:10:37.650] Siapa yang kita cuba target

[00:10:38.410 – 00:10:39.710] Mungkin saya boleh kata kat sini

[00:10:39.710 – 00:10:40.150] Satu lagi

[00:10:40.150 – 00:10:41.450] Area Petaling Jaya

[00:10:42.010 – 00:10:42.490] PJ

[00:10:43.610 – 00:10:45.090] Features USP yang kita ada

[00:10:45.090 – 00:10:46.010] Boleh combine je sekali

[00:10:46.010 – 00:10:46.870] Sebab dia almost sama

[00:10:46.870 – 00:10:47.830] Features USP

[00:10:47.830 – 00:10:48.650] Features USP

[00:10:48.650 – 00:10:50.730] And then apakah hasil outcome dia

[00:10:50.730 – 00:10:52.450] Apa yang berlaku dekat dia secara personal

[00:10:52.450 – 00:10:53.150] Dekat anak dia

[00:10:53.150 – 00:10:53.790] Dekat mak dia

[00:10:54.670 – 00:10:55.810] Package harga berapa

[00:10:55.810 – 00:10:56.910] Macam mana dia nak beli

[00:10:56.910 – 00:10:57.670] Macam mana nak bayar

[00:10:57.670 – 00:10:58.830] Dan weakness

[00:10:58.830 – 00:11:00.510] So bila kita dah siapkan benda ni

[00:11:00.510 – 00:11:03.030] Barulah kita dah pergi kepada step yang seterusnya

[00:11:03.030 – 00:11:05.170] Untuk buat course script

[00:11:05.170 – 00:11:06.050] Pastikan anda siapkan

[00:11:06.050 – 00:11:06.550] Product knowledge

[00:11:06.550 – 00:11:07.310] Sebab

[00:11:07.310 – 00:11:08.270] Kalau benda ni siap

[00:11:08.270 – 00:11:08.990] Katakanlah

[00:11:08.990 – 00:11:10.530] Anda nak guna AI sekalipun

[00:11:10.530 – 00:11:11.450] Nak tanya AI

[00:11:11.450 – 00:11:12.790] Tolong bagi saya jawapan

[00:11:12.790 – 00:11:13.990] Sebenarnya dah boleh

[00:11:13.990 – 00:11:15.990] Sebab dah ada benda-benda ni

[00:11:15.990 – 00:11:16.590] Okay

[00:11:16.590 – 00:11:17.270] So

[00:11:17.270 – 00:11:19.190] Kita stop dulu sampai sini

[00:11:19.950 – 00:11:21.350] Pastikan anda siapkan

[00:11:21.350 – 00:11:22.270] Dan bawah ni

[00:11:22.270 – 00:11:23.190] Saya nak delete

[00:11:23.190 – 00:11:25.130] Ini saya tak ada apa-apa lah

[00:11:25.130 – 00:11:26.010] Jadi saya remove dulu

[00:11:26.010 – 00:11:27.050] Kalau anda

[00:11:27.050 – 00:11:28.410] Ada nak tambah apa-apa

[00:11:28.410 – 00:11:29.290] Silakan

[00:11:29.290 – 00:11:30.310] Sebab tu saya suka guna

[00:11:30.310 – 00:11:30.930] Google document

[00:11:30.930 – 00:11:31.890] Senang

[00:11:31.890 – 00:11:33.350] Dokumen ni hidup

[00:11:33.350 – 00:11:35.350] Jangan rigid sangat, jangan strict sangat

[00:11:35.350 – 00:11:38.090] Template yang saya bagi ni untuk kita free flow

[00:11:38.090 – 00:11:40.310] Boleh ubah dia, nak ubah colour dan sebagainya

[00:11:40.310 – 00:11:41.950] Boleh, kita jumpa dalam panduan

[00:11:41.950 – 00:11:42.790] Yang seterusnya