5 Sebab Customer Tak Membeli Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:06] Setelah kita dah faham CR, kita pergi pula kepada 5 sebab customer tak membeli. [semak: number or amount] [00:00:06–00:00:08] Kenapa customer tak membeli produk atau service kita? [semak: uncertain words] [00:00:09–00:00:11] Formula ni diajak oleh Victor Antonio. [00:00:12–00:00:13] Anda boleh search dekat YouTube. [00:00:13–00:00:14] Ini adalah cikgu closing saya. [00:00:15–00:00:18] Victor Antonio. [semak: uncertain words] [00:00:20–00:00:21] Ni bukan saya mereka-reka. [semak: uncertain words] [00:00:21–00:00:23] Saya ni perawi ilmu, cik Ewa. [semak: uncertain words] [00:00:23–00:00:24] Tolong menyampaikan ilmu. [00:00:24–00:00:25] Saya ada banyak cikgu say lah. [00:00:25–00:00:27] Antanya Victor Antonio [semak: uncertain words] [00:00:28–00:00:29] Adalah beberapa [00:00:29–00:00:31] Jeremy Miner [00:00:31–00:00:32] Adalah beberapa lagi lah kan [00:00:32–00:00:34] So saya ada 3, 4, 5 cikgu-cikgu sale [semak: number or amount] [00:00:34–00:00:35] Dekat YouTube [00:00:35–00:00:38] Dan juga ada pengalaman saya sendiri buat sale [semak: uncertain words] [00:00:38–00:00:40] Dah hasilkan sale 2, 3 juta sale sebulan [semak: number or amount] [00:00:40–00:00:43] Ada 5 sebab kenapa customer tak membeli [semak: number or amount] [00:00:43–00:00:44] Yang ni ilmu ni saya dah belajar [00:00:44–00:00:45] Lebih daripada 10 tahun [semak: number or amount] [00:00:45–00:00:47] Dan sampai sekarang pun masih praktikal [semak: uncertain words] [00:00:50–00:00:50] MTNUT [00:00:50–00:00:52] Tak ada duit [00:00:52–00:00:53] Tak ada masa lah tuan [00:00:53–00:00:54] Tak ada keperluan [00:00:54–00:00:55] Tak ada urgency [00:00:55–00:00:57] Tak ada trust [semak: uncertain words] [00:00:57–00:00:59] No money, no time, no need, no urgency, no trust [00:00:59–00:01:01] Itu adalah M-T-N-U-T [semak: uncertain words] [00:01:01–00:01:03] Orang kata M-T [00:01:03–00:01:04] Kalau sebutan dia [00:01:04–00:01:06] Ibarat bila kita sebut banyak kali kan [00:01:06–00:01:08] Dia macam bunyi dia macam M-T [00:01:08–00:01:09] Tak tak M-T [semak: uncertain words] [00:01:09–00:01:10] Itulah nak senang lah faham [00:01:10–00:01:11] Tapi [00:01:12–00:01:13] M-T-N-U-T [00:01:13–00:01:15] M-T-N-U-T [00:01:15–00:01:18] No money, no time, no need, no urgency, no trust [00:01:18–00:01:19] Dia kata tak ada duit lah [00:01:19–00:01:20] Ini macam tak logik kan [00:01:20–00:01:21] Takkanlah tak ada duit [00:01:21–00:01:23] Ini kalau saya tulis remark kat sini [00:01:23–00:01:24] Ini macam [semak: uncertain words] [00:01:24–00:01:26] Salah customer lah [00:01:26–00:01:27] Ini macam tak logik kan [00:01:27–00:01:28] Maksudnya kita ni [00:01:28–00:01:29] Salah target audience ni [00:01:30–00:01:31] Takkan lah [semak: uncertain words] [00:01:31–00:01:31] Dia tak ada duit [semak: uncertain words] [00:01:31–00:01:32] Dan orang Malaysia ni kelakar [00:01:32–00:01:33] Audience [00:01:34–00:01:35] Tak ada duit [00:01:35–00:01:36] Tapi elok pula [00:01:36–00:01:37] Beli iPhone [00:01:37–00:01:38] 18 [semak: number or amount] [00:01:38–00:01:39] Aduh pening [00:01:39–00:01:40] So [00:01:40–00:01:40] Banyak je duit [00:01:40–00:01:43] Cuma dia tak prioritikan duit dia [semak: uncertain words] [00:01:43–00:01:44] Untuk masalah kita tu [00:01:44–00:01:45] Masalah yang kita nak perkenalkan [00:01:45–00:01:47] Tak ada masalah tuan [00:01:47–00:01:48] Ini pun tak logik juga [00:01:48–00:01:49] Sebab dia yang [00:01:49–00:01:49] Whatsapp kita dulu [semak: uncertain words] [00:01:49–00:01:51] So tak logik [00:01:51–00:01:51] Sebab [00:01:51–00:01:53] Dia yang [semak: uncertain words] [00:01:53–00:01:54] contact kita [semak: uncertain words] [00:01:55–00:01:56] lainlah kalau [semak: uncertain words] [00:01:56–00:01:56] kita yang pergi [00:01:56–00:01:57] direct approach [00:01:57–00:01:59] dekat pasal malam ke [semak: uncertain words] [00:01:59–00:02:00] tiba-tiba kita [00:02:00–00:02:01] kacau [00:02:01–00:02:02] orang telah makan [00:02:02–00:02:02] sebab kita [semak: uncertain words] [00:02:02–00:02:02] semula [semak: uncertain words] [00:02:03–00:02:04] saya berbudak [semak: uncertain words] [00:02:04–00:02:05] dari college community [semak: uncertain words] [00:02:05–00:02:06] support saya [00:02:06–00:02:07] saya jual cookies [00:02:07–00:02:07] itu memang [00:02:07–00:02:08] sorry saya tak ada masa [00:02:08–00:02:09] itu logik [semak: uncertain words] [00:02:09–00:02:10] sebab kita yang ganggu [00:02:10–00:02:11] masa dia [00:02:11–00:02:12] tapi kalau kita [00:02:12–00:02:13] run iklan [00:02:13–00:02:14] colleagues [semak: uncertain words] [00:02:14–00:02:15] dia yang tekan [00:02:15–00:02:15] button whatsapp tu [00:02:15–00:02:17] dia yang whatsapp kita [00:02:17–00:02:17] team sale [semak: uncertain words] [00:02:17–00:02:18] eh tak logik [00:02:18–00:02:19] kau dah bagi masa kat aku [00:02:20–00:02:21] and then [00:02:21–00:02:21] no need [00:02:21–00:02:22] tak ada keperluan [00:02:22–00:02:23] Yang ni pun [00:02:23–00:02:25] Ini kita kena educate customer lah [semak: uncertain words] [00:02:25–00:02:26] Educate customer [00:02:26–00:02:28] Pasal product knowledge [00:02:28–00:02:29] Kan yang ni tak ada masalah sangat [semak: uncertain words] [00:02:31–00:02:33] Kebanyakan masalah team sale [semak: uncertain words] [00:02:33–00:02:33] Sebenarnya [00:02:33–00:02:35] Adalah yang bawah ni [00:02:35–00:02:37] Yang ni guys [00:02:37–00:02:38] No urgency [00:02:38–00:02:39] No trust [00:02:39–00:02:40] Jadi saya nak merahkan sikit [00:02:40–00:02:42] Anda boleh follow saya eh [00:02:42–00:02:43] Siapa yang tengok ni [00:02:43–00:02:44] Tolonglah buka google document [semak: uncertain words] [00:02:44–00:02:46] Ikut template yang saya dah bagi [00:02:46–00:02:47] Janganlah sekadar tengok [00:02:47–00:02:49] Kalau tengok sekadar tengok [00:02:49–00:02:50] Baik tak payah tengok kan [00:02:50–00:02:51] Buang masa [00:02:51–00:02:52] Kita kena buat sekali guys [00:02:52–00:02:52] Please [semak: uncertain words] [00:02:53–00:02:55] Sebab tu saya buat macam ni [semak: uncertain words] [00:02:55–00:02:56] Saya nak semua orang [00:02:56–00:02:56] Bergerak [00:02:56–00:02:58] Tangan kena bergerak [00:02:58–00:02:59] So ada dua sebab [00:02:59–00:03:00] Pertama [00:03:00–00:03:02] Tak ada keperluan sekarang [00:03:02–00:03:03] Nantilah saya fikir dululah [semak: uncertain words] [00:03:03–00:03:04] Ni macam ni nak settlekan [00:03:04–00:03:05] Kita akan belajar [00:03:05–00:03:06] Dekat bawah ni [00:03:06–00:03:07] And then no trust [semak: uncertain words] [00:03:07–00:03:09] Saya tak percayalah [00:03:09–00:03:10] Dia tak adalah cakap directly [00:03:10–00:03:11] Tapi [00:03:11–00:03:13] Dia beli dengan pesaing [semak: uncertain words] [00:03:13–00:03:14] Itu masalahnya [00:03:14–00:03:15] No trust ni [00:03:15–00:03:16] Dia tanya-tanya-tanya kita [00:03:16–00:03:17] Eh lelah beli dengan member sebelah [00:03:17–00:03:18] Agent sebelah [00:03:18–00:03:19] Brand sebelah [00:03:19–00:03:19] Pesaing sebelah [00:03:19–00:03:21] No urgency ni pula [00:03:21–00:03:22] Dia tanya-tanya-tanya [00:03:22–00:03:23] Lepas tu dia delay [00:03:23–00:03:24] Lepas tu dia delay [00:03:24–00:03:24] Kata nak transfer [00:03:24–00:03:25] Tak transfer [00:03:25–00:03:26] Kata nak bayar [00:03:26–00:03:26] Tak bayar [00:03:26–00:03:27] Kata nak sambil dokumen [00:03:27–00:03:27] Tak sambil [00:03:27–00:03:29] Dua ni lah [00:03:29–00:03:30] Setuju tak setuju [00:03:30–00:03:32] Inilah yang paling mencabar [semak: uncertain words] [00:03:32–00:03:33] Yang team sale [semak: uncertain words] [00:03:33–00:03:34] Susah dia nak tackle [semak: uncertain words] [00:03:34–00:03:35] Tak ada duit [00:03:35–00:03:35] Tak ada masa [00:03:35–00:03:36] Tak ada keperluan ni [00:03:36–00:03:37] Kita boleh educate [00:03:37–00:03:39] Kita boleh cari orang yang [00:03:39–00:03:41] Kita boleh curi master customer [semak: uncertain words] [00:03:41–00:03:44] Kita boleh cari orang yang berduit [semak: uncertain words] [00:03:44–00:03:44] Impossible lah [00:03:44–00:03:45] Right in Malaysia [semak: uncertain words] [00:03:45–00:03:46] Tak ada yang kebunuhan [00:03:46–00:03:46] Elok je berduit [00:03:46–00:03:48] Tapi dua ni [00:03:48–00:03:49] So jom kita tengok [00:03:49–00:03:50] Apakah urgency [00:03:50–00:03:52] Kita akan belajar lagi selepas ni [00:03:52–00:03:53] Tapi saya nak muka limah dululah [semak: uncertain words] [00:03:53–00:03:54] Perkenalkan dulu [00:03:54–00:03:56] Dua jenis urgency [00:03:56–00:03:57] Urgency yang pertama [00:03:57–00:03:58] Dia dipanggil sebagai [semak: uncertain words] [00:03:58–00:04:00] Promotional urgency [00:04:00–00:04:02] Maksudnya gunakan promosi [00:04:02–00:04:03] Contohnya [00:04:03–00:04:05] Saya buatlah example kat bawah ni [00:04:06–00:04:06] Contohnya [00:04:06–00:04:07] Discount [semak: uncertain words] [00:04:09–00:04:09] RM200 [semak: number or amount] [00:04:10–00:04:11] Ataupun [00:04:11–00:04:12] Kita kata [00:04:12–00:04:13] Stock limited [00:04:14–00:04:15] Ini semua adalah [00:04:15–00:04:16] Elemen-elemen urgency [00:04:16–00:04:18] Ataupun kita kata [00:04:21–00:04:22] Buy one, free one [00:04:23–00:04:24] Tak kisahlah [semak: uncertain words] [00:04:24–00:04:27] Itu semua, promo, kita ada promo [00:04:27–00:04:29] Masalah dengan promosi ni [00:04:29–00:04:30] Ada sebuah masalah paling besar [semak: uncertain words] [00:04:31–00:04:32] Masalah dia adalah [00:04:33–00:04:34] Promosi [00:04:35–00:04:36] Akan basi [00:04:37–00:04:39] Okay, anda boleh salin eh [semak: uncertain words] [00:04:39–00:04:41] Kalau anda rasa poin yang saya cakap ni penting, salin [00:04:41–00:04:42] Simpan dia [00:04:42–00:04:44] Sebab saya spontan je [00:04:44–00:04:46] Apa yang saya ajar ni, based on pengalaman saya sendiri [00:04:46–00:04:48] Promosi akan basi [00:04:48–00:04:50] Logik emosi kekal abadi [00:04:50–00:04:51] Olah mak [semak: uncertain words] [00:04:51–00:04:54] Logik emosi kekal [00:04:54–00:04:56] AB abadi [semak: uncertain words] [00:04:56–00:04:57] So [00:04:57–00:04:59] Masalah dengan promosi ni guys [00:04:59–00:05:00] Dia ada limit dia [00:05:00–00:05:03] Promosi ada limit [00:05:03–00:05:05] Saya rasa limit max [00:05:05–00:05:07] 3 kali macam tu je [semak: uncertain words, number or amount] [00:05:07–00:05:09] Sebab [00:05:09–00:05:10] Kali yang keempat [00:05:12–00:05:13] Customer kata apa [00:05:13–00:05:15] Dia kata [semak: uncertain words] [00:05:15–00:05:16] L [semak: uncertain words] [00:05:17–00:05:18] Hari-hari ada promo [00:05:20–00:05:21] Hari-hari ada promo [semak: uncertain words] [00:05:21–00:05:23] Minggu ni ada rebate [00:05:23–00:05:24] Minggu depan ada rebate [00:05:24–00:05:25] Setuju tak? [semak: uncertain words] [00:05:25–00:05:26] Hari-hari ada promo [00:05:26–00:05:27] Nantilah [00:05:28–00:05:30] Tunggu promo yang best [00:05:30–00:05:31] Sebab tu tak nak kita guna promosi [00:05:31–00:05:33] Promosi ni juga satu masalah [semak: uncertain words] [00:05:33–00:05:35] Dia ibarat dia macam apa tau [semak: uncertain words] [00:05:35–00:05:36] Ibaratnya [00:05:36–00:05:36] Minta maaf lah [00:05:36–00:05:37] Ayat kasar sikit [00:05:37–00:05:38] Dia macam [00:05:39–00:05:40] Merasuah customer [00:05:41–00:05:42] Okay je [semak: uncertain words] [00:05:42–00:05:43] Sekali-sekali [00:05:43–00:05:45] Tapi satu lagi isu dia [00:05:45–00:05:46] Dia kacau [00:05:46–00:05:47] Majin profit [semak: uncertain words] [00:05:47–00:05:48] Setuju tak bos [00:05:48–00:05:49] Kacau [00:05:49–00:05:50] Majin [00:05:50–00:05:51] Profit [00:05:51–00:05:52] Kita ni [semak: uncertain words] [00:05:52–00:05:53] Drop [00:05:53–00:05:54] Elok-elok [00:05:54–00:05:55] Majin profit company [semak: uncertain words] [00:05:55–00:05:56] 30% [semak: number or amount] [00:05:56–00:05:57] Drop [00:05:57–00:05:59] Pergi 25% [semak: number or amount] [00:05:59–00:06:00] Patutnya duit tu [00:06:00–00:06:01] Pergi kat aku punya commission ke [semak: uncertain words] [00:06:01–00:06:03] Improve office ke [00:06:03–00:06:04] Tambah marketing ke apa ke [00:06:04–00:06:05] Itu masalahnya [00:06:05–00:06:06] Lepas tu [00:06:06–00:06:07] Customer jadi manja [00:06:07–00:06:09] Itu juga masalah [00:06:09–00:06:11] Customer pula [00:06:11–00:06:12] Setelah bawah ni lah [00:06:12–00:06:13] Customer [00:06:13–00:06:14] Jadi lemau [00:06:14–00:06:15] Jadi manja [00:06:15–00:06:16] Kau tak [00:06:17–00:06:17] Lemau [00:06:17–00:06:18] Manja [semak: uncertain words] [00:06:18–00:06:20] Tak ada promo [00:06:20–00:06:20] Tak nak beli [00:06:20–00:06:21] Oh [00:06:21–00:06:21] Tunggu lah promo [semak: uncertain words] [00:06:21–00:06:23] Dia merosakkan [00:06:23–00:06:25] Dia rosakkan [00:06:25–00:06:27] Brand value [00:06:27–00:06:28] Itu saya tak suka sangatlah [semak: uncertain words] [00:06:29–00:06:30] Sebab barang mahal [00:06:30–00:06:31] Dia memang tak ada promo [00:06:31–00:06:32] Biasanya memang macam tu [00:06:34–00:06:35] Tapi adakah [00:06:35–00:06:36] Tak boleh guna langsung [semak: uncertain words] [00:06:36–00:06:37] Boleh je guna [00:06:37–00:06:38] Cuma kita tak nak [00:06:38–00:06:39] Selalukan [00:06:39–00:06:40] Okay [semak: uncertain words] [00:06:40–00:06:41] Tak nak selalukanlah [00:06:41–00:06:42] Sebab tu saya kata [00:06:42–00:06:43] Maximum 3 kali [semak: uncertain words, number or amount] [00:06:43–00:06:44] Dan saya pun tak suka [00:06:44–00:06:45] Saya nak promo-promo-promo ni [semak: uncertain words] [00:06:45–00:06:45] Dia [semak: uncertain words] [00:06:45–00:06:47] Macam-macam lah kekurangan dia [00:06:47–00:06:48] Customer pun rasa macam [semak: uncertain words] [00:06:48–00:06:49] Eh leh hari ni promo [semak: uncertain words] [00:06:49–00:06:50] Esok promo [00:06:50–00:06:50] Dusok promo [semak: uncertain words] [00:06:50–00:06:51] Bulan ni promo ni [00:06:51–00:06:53] Contoh macam kita jual kereta [00:06:53–00:06:53] Rebate ni [00:06:53–00:06:54] Bulan depan rebate tu [00:06:54–00:06:56] Rebate, rebate, rebate, rebate [00:06:56–00:06:57] Kan [00:06:57–00:06:58] So kita tak nak jual promosi [00:06:58–00:07:00] Kita nak jual [00:07:01–00:07:01] Emosi [00:07:02–00:07:03] Ini yang kita nak [semak: uncertain words] [00:07:03–00:07:04] Okay apakah itu emosi [semak: uncertain words] [00:07:05–00:07:06] Kita [00:07:06–00:07:07] Jual [00:07:09–00:07:10] Ada tiga lah [00:07:10–00:07:11] Jual emosi [00:07:11–00:07:12] Jual emosi [00:07:12–00:07:13] Sebab jual emosi ni [00:07:13–00:07:15] Takkan expired [00:07:16–00:07:17] Kita kena ingat [semak: uncertain words] [00:07:17–00:07:18] Dia takkan expired [semak: uncertain words] [00:07:18–00:07:19] Nanti kita akan tengok [00:07:19–00:07:20] Dalam example yang seterusnya ni [00:07:20–00:07:21] Saya akan tunjukkan [00:07:21–00:07:22] Tapi inilah [00:07:22–00:07:24] Jawapan sebenar [00:07:25–00:07:26] Inilah jawapan sebenar [00:07:26–00:07:28] Dan emosi ni [semak: uncertain words] [00:07:28–00:07:29] Dia jangan over sangat tau [00:07:29–00:07:31] Contohnya [00:07:31–00:07:32] Saya ambil situasi [00:07:33–00:07:35] Kami ada jual satu produk lah [semak: uncertain words] [00:07:35–00:07:35] Sebelum ni [00:07:35–00:07:36] Perfume [00:07:37–00:07:38] Jus [00:07:38–00:07:40] Spray kasturi kijang [00:07:40–00:07:41] Nak halau gangguan jin [00:07:41–00:07:43] Kita pun promo lah [00:07:43–00:07:44] Tuan beli hari ni [00:07:44–00:07:45] Ada promosi [semak: uncertain words] [00:07:45–00:07:46] Tuan beli hari ni ada promosi [00:07:46–00:07:48] Kita pun tukar angle [semak: uncertain words] [00:07:48–00:07:50] Tanya [00:07:51–00:07:52] Setakat ni [00:07:52–00:07:54] Ataupun [00:07:54–00:07:55] Pernah [00:07:55–00:07:57] Nampak [00:07:57–00:07:59] Kelibat [00:07:59–00:08:01] Hitam tak? [00:08:02–00:08:04] Atau ada rasa diperhatikan [00:08:11–00:08:12] Diperhatikan [00:08:12–00:08:14] Tengok belakang [00:08:14–00:08:16] So dia pun macam [00:08:16–00:08:17] Alamak [00:08:17–00:08:18] Baru-baru ni ada rasa [semak: uncertain words] [00:08:18–00:08:20] Kita pun counter balik [00:08:20–00:08:23] Boleh try irtihar kastur kijang [00:08:23–00:08:24] Sebab memang [00:08:24–00:08:26] Mahluk-mahluk je ni tak suka [semak: uncertain words] [00:08:26–00:08:27] Bau-bau wangian ni [00:08:27–00:08:29] InsyaAllah lepas spray ni [00:08:29–00:08:29] Rasa confident [00:08:29–00:08:31] Jalan seorang-seorang pun berani [00:08:32–00:08:33] Dia macam [00:08:33–00:08:35] Betul juga kan [00:08:35–00:08:37] Lepas tu kita highlightkan lagi [00:08:37–00:08:38] Bau pun wangi [00:08:38–00:08:41] Blah-blah-blah [00:08:41–00:08:42] Sampai petang [00:08:42–00:08:43] So [semak: uncertain words] [00:08:43–00:08:44] Dia macam [00:08:44–00:08:45] Betul juga [00:08:45–00:08:47] Beria kita nak promo, promo, promo [semak: uncertain words] [00:08:47–00:08:49] Diskaun perfume, diskaun perfume [00:08:49–00:08:53] Sekali kita guna emotional urgency ni [semak: uncertain words] [00:08:54–00:08:54] Elok pula [00:08:54–00:08:56] Contohnya kita ambil lah situasi lain [00:08:56–00:09:00] Kita ada brand yang nak jual pasal speech delay [00:09:01–00:09:02] Anak ada masalah speech delay [00:09:02–00:09:03] Kita pun cakap [00:09:03–00:09:06] Promosi, diskaun, pendaftaran 200 ringgit percuma [semak: uncertain words, number or amount] [00:09:06–00:09:08] Dapat buku percuma [00:09:08–00:09:10] Buy one free one tuan [semak: uncertain words] [00:09:10–00:09:11] Dapat satu sesi terapi percuma [00:09:11–00:09:12] Kalau beli sekarang [00:09:13–00:09:14] Takpelah, nantilah dulu [00:09:14–00:09:16] Kita pun nak bantu dia [00:09:16–00:09:17] Nak ada speech delay [semak: uncertain words] [00:09:17–00:09:17] Dia tak nak [00:09:17–00:09:19] Kita pun tukar emosional [00:09:20–00:09:20] Tuan [00:09:21–00:09:23] Kalau ikut dah delay [00:09:23–00:09:24] 6 bulan dah ni [semak: number or amount] [00:09:24–00:09:26] Saya cadangkan [00:09:26–00:09:28] Kita buat speech terapi sebab mungkin [semak: uncertain words] [00:09:29–00:09:31] Takut kalau melarat sampai 9 bulan delay [semak: uncertain words, number or amount] [00:09:31–00:09:33] Ada kemungkinan [00:09:33–00:09:35] Sekolah pun dah tak accept [00:09:36–00:09:37] Takut dia [00:09:38–00:09:40] Masuk kelas pemulihan [00:09:40–00:09:42] Macam itulah ibaratnya [00:09:42–00:09:43] Kita pun guna elemen emosi [00:09:43–00:09:45] Tuan saya cadangkan [semak: uncertain words] [00:09:45–00:09:46] Kita cuba [semak: uncertain words] [00:09:46–00:09:48] Sebab takut kalau terdelay nanti [00:09:48–00:09:49] Terapi session lagi lama [00:09:50–00:09:52] Penat nanti Tuan nak ulang-alik [00:09:52–00:09:54] Kalau macam sekarang ni [00:09:54–00:09:55] Kalau kita nak cuba fit [semak: uncertain words] [00:09:55–00:09:55] InsyaAllah [00:09:55–00:09:57] 6 sesi, 8 sesi [semak: number or amount] [00:09:57–00:09:58] Kita dah boleh soft dah [semak: uncertain words] [00:09:58–00:09:59] Sebab baru delay 6 bulan [semak: number or amount] [00:09:59–00:10:01] Tapi kalau kita delay-kan lagi [00:10:01–00:10:02] Delay-kan lagi [00:10:02–00:10:03] Takut [00:10:03–00:10:04] Terapi ambil masa [00:10:04–00:10:05] Lebih daripada 6 bulan [semak: number or amount] [00:10:05–00:10:07] Kesian kat Puan nanti [00:10:07–00:10:08] Nak ulang-alik [semak: uncertain words] [00:10:08–00:10:09] Dekat centre [semak: uncertain words] [00:10:09–00:10:10] Nak hantar kan [00:10:10–00:10:12] Sobaik kita buat sekarang [00:10:12–00:10:12] At least [00:10:12–00:10:13] Healing sekarang [00:10:14–00:10:16] Lepas ni nak pergi toilet pun [00:10:16–00:10:16] Dah boleh kencing sendiri [00:10:16–00:10:18] Contohnya [00:10:18–00:10:19] So bila kita jual emosi ni guys [00:10:19–00:10:20] Dia lain tau [00:10:20–00:10:21] Dia rasa macam [00:10:21–00:10:22] Aduh betul lah [00:10:22–00:10:24] Yang kalau aku biarkan melarat ni [semak: uncertain words] [00:10:24–00:10:24] Habis [00:10:24–00:10:25] Dia rasa [00:10:25–00:10:26] Emosi tu [00:10:26–00:10:28] Kita tekan pada emosi [00:10:28–00:10:29] Tapi kena hati-hati eh [00:10:30–00:10:30] Jangan over [00:10:32–00:10:33] Jangan over [00:10:33–00:10:33] Dia kena [00:10:33–00:10:35] 6.5 [semak: number or amount] [00:10:35–00:10:36] Per 10 [semak: number or amount] [00:10:36–00:10:37] Jer [00:10:38–00:10:39] Ya maksudnya apa [semak: uncertain words] [00:10:39–00:10:39] Dia macam ni [00:10:41–00:10:42] 1 per 10 [semak: number or amount] [00:10:42–00:10:44] equal tak ada emosi. [00:10:45–00:10:45] Contoh lah. [semak: uncertain words] [00:10:47–00:10:49] 10 per 10 [semak: uncertain words, number or amount] [00:10:50–00:10:51] sangat beremosi. [00:10:52–00:10:54] Dia kena hati-hati [00:10:54–00:10:55] jangan melampau. Contohnya macam ni. [semak: uncertain words] [00:10:56–00:10:57] Tuan, [00:10:59–00:11:00] makan boleh-beli [00:11:00–00:11:02] takkan terapi anak speech delay [00:11:02–00:11:02] tak boleh bayar. [00:11:04–00:11:06] Apa kata Tuan jimat je sikit [00:11:06–00:11:08] makan tak payah boror-boror sangat [semak: uncertain words] [00:11:08–00:11:10] hantar anak. Tak kesian ke dengan anak tu? [00:11:11–00:11:12] Speech delay kan [00:11:12–00:11:13] kita juga yang susah. [00:11:15–00:11:16] Elok-elok nak beli [semak: uncertain words] [00:11:16–00:11:17] Saya kena penampar kat situ juga [semak: uncertain words] [00:11:17–00:11:20] So dia tak boleh melampau sangat tak emosi tu [semak: uncertain words] [00:11:20–00:11:22] Dia kena chill-chill je [00:11:22–00:11:23] Contoh kita ambil [00:11:23–00:11:24] Package umrah [semak: uncertain words] [00:11:25–00:11:26] Kita pun beritahu dia [00:11:27–00:11:28] Saya cadangkan [00:11:29–00:11:32] Bayar deposit umrah mak ayah sempat mungkin [semak: uncertain words] [00:11:32–00:11:33] Alang-alang [00:11:33–00:11:34] Mak ayah tinggal sihat ni [00:11:34–00:11:35] Tami lah kita gembirakan mereka [semak: uncertain words] [00:11:36–00:11:38] Tami lah kita gembirakan dia orang [00:11:38–00:11:40] Takut makin delay [00:11:40–00:11:41] Tak best pula [00:11:42–00:11:44] ada jemaah saya tu [semak: uncertain words] [00:11:44–00:11:46] dia terdiri 2-3 tahun je tuan [semak: number or amount] [00:11:46–00:11:48] lepas tu bila buat saat ini tu [semak: uncertain words] [00:11:48–00:11:50] kena naik wheelchair dulu [00:11:50–00:11:52] kurang sikit lah kenikmatan tu [00:11:52–00:11:55] alang-alang tengah sihat, mak ayah pun boleh berjalan ni [00:11:55–00:11:56] jom lah bayar deposit [00:11:57–00:11:58] insyaAllah [00:11:58–00:12:00] benda baik ni kita jangan tangguh [semak: uncertain words] [00:12:00–00:12:02] takut syaitan tu suka pujuk-pujuk [00:12:02–00:12:04] lock je dulu tuan, takpe [00:12:04–00:12:06] kalau nak cancel nanti boleh je cancel [00:12:06–00:12:08] at least tuan dah lock dulu deposit [00:12:08–00:12:10] kita ada 14 hari [semak: number or amount] [00:12:10–00:12:11] Free cancellation policy [semak: uncertain words] [00:12:11–00:12:13] So dia light-light je [00:12:13–00:12:14] Janganlah melampau sangat [00:12:16–00:12:17] Tanah boleh beli tuan [semak: uncertain words] [00:12:17–00:12:19] Takkanlah buat umrah pun tak boleh nak beli [00:12:19–00:12:20] Apalah sangat umrah ni [00:12:20–00:12:21] Haa ambilkan 10 per 10 [semak: uncertain words, number or amount] [00:12:21–00:12:22] Dia tak boleh [00:12:22–00:12:24] Dia kena santai [semak: uncertain words] [00:12:24–00:12:25] Tapi sampai [00:12:27–00:12:28] Dia kena macam tu guys [00:12:28–00:12:29] Chill je [00:12:30–00:12:30] Okay [semak: uncertain words] [00:12:30–00:12:31] So [00:12:32–00:12:34] Kita jumpa dalam video yang seterusnya