5 Sebab Customer Tak Membeli Source: https://coachadib.com/module/6ac15633a85c68c82310ded4 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.240 – 00:00:06.160] Setelah kita dah faham CR, kita pergi pula kepada 5 sebab customer tak membeli. [00:00:06.640 – 00:00:08.740] Kenapa customer tak membeli produk atau service kita? [00:00:09.100 – 00:00:11.900] Formula ni diajak oleh Victor Antonio. [00:00:12.080 – 00:00:13.240] Anda boleh search dekat YouTube. [00:00:13.380 – 00:00:14.960] Ini adalah cikgu closing saya. [00:00:15.200 – 00:00:18.780] Victor Antonio. [00:00:20.040 – 00:00:21.440] Ni bukan saya mereka-reka. [00:00:21.560 – 00:00:23.440] Saya ni perawi ilmu, cik Ewa. [00:00:23.620 – 00:00:24.780] Tolong menyampaikan ilmu. [00:00:24.940 – 00:00:25.960] Saya ada banyak cikgu say lah. [00:00:25.960 – 00:00:27.600] Antanya Victor Antonio [00:00:28.640 – 00:00:29.720] Adalah beberapa [00:00:29.720 – 00:00:31.320] Jeremy Miner [00:00:31.320 – 00:00:32.660] Adalah beberapa lagi lah kan [00:00:32.660 – 00:00:34.700] So saya ada 3, 4, 5 cikgu-cikgu sale [00:00:34.700 – 00:00:35.640] Dekat YouTube [00:00:35.640 – 00:00:38.020] Dan juga ada pengalaman saya sendiri buat sale [00:00:38.020 – 00:00:40.600] Dah hasilkan sale 2, 3 juta sale sebulan [00:00:40.600 – 00:00:43.200] Ada 5 sebab kenapa customer tak membeli [00:00:43.200 – 00:00:44.660] Yang ni ilmu ni saya dah belajar [00:00:44.660 – 00:00:45.820] Lebih daripada 10 tahun [00:00:45.820 – 00:00:47.540] Dan sampai sekarang pun masih praktikal [00:00:50.260 – 00:00:50.820] MTNUT [00:00:50.820 – 00:00:52.080] Tak ada duit [00:00:52.080 – 00:00:53.760] Tak ada masa lah tuan [00:00:53.760 – 00:00:54.840] Tak ada keperluan [00:00:54.840 – 00:00:55.940] Tak ada urgency [00:00:55.940 – 00:00:57.000] Tak ada trust [00:00:57.000 – 00:00:59.700] No money, no time, no need, no urgency, no trust [00:00:59.700 – 00:01:01.900] Itu adalah M-T-N-U-T [00:01:01.900 – 00:01:03.180] Orang kata M-T [00:01:03.180 – 00:01:04.560] Kalau sebutan dia [00:01:04.560 – 00:01:06.240] Ibarat bila kita sebut banyak kali kan [00:01:06.240 – 00:01:08.200] Dia macam bunyi dia macam M-T [00:01:08.200 – 00:01:09.120] Tak tak M-T [00:01:09.120 – 00:01:10.840] Itulah nak senang lah faham [00:01:10.840 – 00:01:11.520] Tapi [00:01:12.440 – 00:01:13.800] M-T-N-U-T [00:01:13.800 – 00:01:15.440] M-T-N-U-T [00:01:15.440 – 00:01:18.140] No money, no time, no need, no urgency, no trust [00:01:18.140 – 00:01:19.580] Dia kata tak ada duit lah [00:01:19.580 – 00:01:20.860] Ini macam tak logik kan [00:01:20.860 – 00:01:21.780] Takkanlah tak ada duit [00:01:21.780 – 00:01:23.800] Ini kalau saya tulis remark kat sini [00:01:23.800 – 00:01:24.820] Ini macam [00:01:24.820 – 00:01:26.260] Salah customer lah [00:01:26.260 – 00:01:27.340] Ini macam tak logik kan [00:01:27.340 – 00:01:28.200] Maksudnya kita ni [00:01:28.200 – 00:01:29.860] Salah target audience ni [00:01:30.600 – 00:01:31.260] Takkan lah [00:01:31.260 – 00:01:31.780] Dia tak ada duit [00:01:31.780 – 00:01:32.920] Dan orang Malaysia ni kelakar [00:01:32.920 – 00:01:33.980] Audience [00:01:34.560 – 00:01:35.560] Tak ada duit [00:01:35.560 – 00:01:36.480] Tapi elok pula [00:01:36.480 – 00:01:37.620] Beli iPhone [00:01:37.620 – 00:01:38.280] 18 [00:01:38.280 – 00:01:39.300] Aduh pening [00:01:39.300 – 00:01:40.060] So [00:01:40.060 – 00:01:40.980] Banyak je duit [00:01:40.980 – 00:01:43.020] Cuma dia tak prioritikan duit dia [00:01:43.020 – 00:01:44.240] Untuk masalah kita tu [00:01:44.240 – 00:01:45.840] Masalah yang kita nak perkenalkan [00:01:45.840 – 00:01:47.160] Tak ada masalah tuan [00:01:47.160 – 00:01:48.180] Ini pun tak logik juga [00:01:48.180 – 00:01:49.200] Sebab dia yang [00:01:49.200 – 00:01:49.780] Whatsapp kita dulu [00:01:49.780 – 00:01:51.540] So tak logik [00:01:51.540 – 00:01:51.940] Sebab [00:01:51.940 – 00:01:53.140] Dia yang [00:01:53.140 – 00:01:54.360] contact kita [00:01:55.180 – 00:01:56.000] lainlah kalau [00:01:56.000 – 00:01:56.900] kita yang pergi [00:01:56.900 – 00:01:57.600] direct approach [00:01:57.600 – 00:01:59.000] dekat pasal malam ke [00:01:59.000 – 00:02:00.120] tiba-tiba kita [00:02:00.120 – 00:02:01.200] kacau [00:02:01.200 – 00:02:02.020] orang telah makan [00:02:02.020 – 00:02:02.400] sebab kita [00:02:02.400 – 00:02:02.740] semula [00:02:03.620 – 00:02:04.680] saya berbudak [00:02:04.680 – 00:02:05.500] dari college community [00:02:05.500 – 00:02:06.240] support saya [00:02:06.240 – 00:02:07.060] saya jual cookies [00:02:07.060 – 00:02:07.700] itu memang [00:02:07.700 – 00:02:08.660] sorry saya tak ada masa [00:02:08.660 – 00:02:09.220] itu logik [00:02:09.220 – 00:02:10.780] sebab kita yang ganggu [00:02:10.780 – 00:02:11.220] masa dia [00:02:11.220 – 00:02:12.220] tapi kalau kita [00:02:12.220 – 00:02:13.240] run iklan [00:02:13.240 – 00:02:14.040] colleagues [00:02:14.040 – 00:02:15.060] dia yang tekan [00:02:15.060 – 00:02:15.920] button whatsapp tu [00:02:15.920 – 00:02:17.020] dia yang whatsapp kita [00:02:17.020 – 00:02:17.540] team sale [00:02:17.540 – 00:02:18.320] eh tak logik [00:02:18.320 – 00:02:19.540] kau dah bagi masa kat aku [00:02:20.680 – 00:02:21.440] and then [00:02:21.440 – 00:02:21.960] no need [00:02:21.960 – 00:02:22.640] tak ada keperluan [00:02:22.640 – 00:02:23.560] Yang ni pun [00:02:23.560 – 00:02:25.720] Ini kita kena educate customer lah [00:02:25.720 – 00:02:26.680] Educate customer [00:02:26.680 – 00:02:28.180] Pasal product knowledge [00:02:28.180 – 00:02:29.940] Kan yang ni tak ada masalah sangat [00:02:31.320 – 00:02:33.160] Kebanyakan masalah team sale [00:02:33.160 – 00:02:33.920] Sebenarnya [00:02:33.920 – 00:02:35.820] Adalah yang bawah ni [00:02:35.820 – 00:02:37.240] Yang ni guys [00:02:37.240 – 00:02:38.660] No urgency [00:02:38.660 – 00:02:39.440] No trust [00:02:39.440 – 00:02:40.840] Jadi saya nak merahkan sikit [00:02:40.840 – 00:02:42.120] Anda boleh follow saya eh [00:02:42.120 – 00:02:43.300] Siapa yang tengok ni [00:02:43.300 – 00:02:44.660] Tolonglah buka google document [00:02:44.660 – 00:02:46.460] Ikut template yang saya dah bagi [00:02:46.460 – 00:02:47.780] Janganlah sekadar tengok [00:02:47.780 – 00:02:49.640] Kalau tengok sekadar tengok [00:02:49.640 – 00:02:50.560] Baik tak payah tengok kan [00:02:50.560 – 00:02:51.140] Buang masa [00:02:51.140 – 00:02:52.260] Kita kena buat sekali guys [00:02:52.260 – 00:02:52.900] Please [00:02:53.740 – 00:02:55.060] Sebab tu saya buat macam ni [00:02:55.060 – 00:02:56.020] Saya nak semua orang [00:02:56.020 – 00:02:56.760] Bergerak [00:02:56.760 – 00:02:58.040] Tangan kena bergerak [00:02:58.040 – 00:02:59.700] So ada dua sebab [00:02:59.700 – 00:03:00.340] Pertama [00:03:00.340 – 00:03:02.360] Tak ada keperluan sekarang [00:03:02.360 – 00:03:03.720] Nantilah saya fikir dululah [00:03:03.720 – 00:03:04.880] Ni macam ni nak settlekan [00:03:04.880 – 00:03:05.520] Kita akan belajar [00:03:05.520 – 00:03:06.080] Dekat bawah ni [00:03:06.080 – 00:03:07.820] And then no trust [00:03:07.820 – 00:03:09.020] Saya tak percayalah [00:03:09.620 – 00:03:10.940] Dia tak adalah cakap directly [00:03:10.940 – 00:03:11.360] Tapi [00:03:11.360 – 00:03:13.080] Dia beli dengan pesaing [00:03:13.080 – 00:03:14.100] Itu masalahnya [00:03:14.100 – 00:03:15.200] No trust ni [00:03:15.200 – 00:03:16.300] Dia tanya-tanya-tanya kita [00:03:16.300 – 00:03:17.780] Eh lelah beli dengan member sebelah [00:03:17.780 – 00:03:18.480] Agent sebelah [00:03:18.480 – 00:03:19.160] Brand sebelah [00:03:19.160 – 00:03:19.960] Pesaing sebelah [00:03:19.960 – 00:03:21.460] No urgency ni pula [00:03:21.460 – 00:03:22.840] Dia tanya-tanya-tanya [00:03:22.840 – 00:03:23.500] Lepas tu dia delay [00:03:23.500 – 00:03:24.160] Lepas tu dia delay [00:03:24.160 – 00:03:24.820] Kata nak transfer [00:03:24.820 – 00:03:25.340] Tak transfer [00:03:25.340 – 00:03:26.020] Kata nak bayar [00:03:26.020 – 00:03:26.460] Tak bayar [00:03:26.460 – 00:03:27.280] Kata nak sambil dokumen [00:03:27.280 – 00:03:27.760] Tak sambil [00:03:27.760 – 00:03:29.020] Dua ni lah [00:03:29.020 – 00:03:30.080] Setuju tak setuju [00:03:30.080 – 00:03:32.480] Inilah yang paling mencabar [00:03:32.480 – 00:03:33.140] Yang team sale [00:03:33.140 – 00:03:34.100] Susah dia nak tackle [00:03:34.100 – 00:03:35.120] Tak ada duit [00:03:35.120 – 00:03:35.640] Tak ada masa [00:03:35.640 – 00:03:36.340] Tak ada keperluan ni [00:03:36.340 – 00:03:37.100] Kita boleh educate [00:03:37.100 – 00:03:39.080] Kita boleh cari orang yang [00:03:39.080 – 00:03:41.080] Kita boleh curi master customer [00:03:41.080 – 00:03:44.080] Kita boleh cari orang yang berduit [00:03:44.080 – 00:03:44.800] Impossible lah [00:03:44.800 – 00:03:45.300] Right in Malaysia [00:03:45.300 – 00:03:46.200] Tak ada yang kebunuhan [00:03:46.200 – 00:03:46.960] Elok je berduit [00:03:46.960 – 00:03:48.400] Tapi dua ni [00:03:48.400 – 00:03:49.320] So jom kita tengok [00:03:49.320 – 00:03:50.360] Apakah urgency [00:03:50.360 – 00:03:52.160] Kita akan belajar lagi selepas ni [00:03:52.160 – 00:03:53.760] Tapi saya nak muka limah dululah [00:03:53.760 – 00:03:54.480] Perkenalkan dulu [00:03:54.480 – 00:03:56.720] Dua jenis urgency [00:03:56.720 – 00:03:57.960] Urgency yang pertama [00:03:57.960 – 00:03:58.640] Dia dipanggil sebagai [00:03:58.640 – 00:04:00.620] Promotional urgency [00:04:00.620 – 00:04:02.540] Maksudnya gunakan promosi [00:04:02.540 – 00:04:03.380] Contohnya [00:04:03.380 – 00:04:05.240] Saya buatlah example kat bawah ni [00:04:06.220 – 00:04:06.940] Contohnya [00:04:06.940 – 00:04:07.920] Discount [00:04:09.220 – 00:04:09.940] RM200 [00:04:10.720 – 00:04:11.440] Ataupun [00:04:11.440 – 00:04:12.740] Kita kata [00:04:12.740 – 00:04:13.500] Stock limited [00:04:14.440 – 00:04:15.680] Ini semua adalah [00:04:15.680 – 00:04:16.980] Elemen-elemen urgency [00:04:16.980 – 00:04:18.600] Ataupun kita kata [00:04:21.320 – 00:04:22.980] Buy one, free one [00:04:23.540 – 00:04:24.520] Tak kisahlah [00:04:24.520 – 00:04:27.020] Itu semua, promo, kita ada promo [00:04:27.020 – 00:04:29.000] Masalah dengan promosi ni [00:04:29.000 – 00:04:30.500] Ada sebuah masalah paling besar [00:04:31.400 – 00:04:32.380] Masalah dia adalah [00:04:33.880 – 00:04:34.400] Promosi [00:04:35.700 – 00:04:36.740] Akan basi [00:04:37.520 – 00:04:39.020] Okay, anda boleh salin eh [00:04:39.020 – 00:04:41.260] Kalau anda rasa poin yang saya cakap ni penting, salin [00:04:41.260 – 00:04:42.380] Simpan dia [00:04:42.380 – 00:04:44.640] Sebab saya spontan je [00:04:44.640 – 00:04:46.600] Apa yang saya ajar ni, based on pengalaman saya sendiri [00:04:46.600 – 00:04:48.440] Promosi akan basi [00:04:48.440 – 00:04:50.460] Logik emosi kekal abadi [00:04:50.460 – 00:04:51.440] Olah mak [00:04:51.440 – 00:04:54.800] Logik emosi kekal [00:04:54.800 – 00:04:56.160] AB abadi [00:04:56.160 – 00:04:57.800] So [00:04:57.800 – 00:04:59.680] Masalah dengan promosi ni guys [00:04:59.680 – 00:05:00.540] Dia ada limit dia [00:05:00.540 – 00:05:03.400] Promosi ada limit [00:05:03.400 – 00:05:05.360] Saya rasa limit max [00:05:05.360 – 00:05:07.880] 3 kali macam tu je [00:05:07.880 – 00:05:09.300] Sebab [00:05:09.300 – 00:05:10.880] Kali yang keempat [00:05:12.060 – 00:05:13.580] Customer kata apa [00:05:13.580 – 00:05:15.440] Dia kata [00:05:15.440 – 00:05:16.540] L [00:05:17.660 – 00:05:18.960] Hari-hari ada promo [00:05:20.200 – 00:05:21.620] Hari-hari ada promo [00:05:21.620 – 00:05:23.280] Minggu ni ada rebate [00:05:23.280 – 00:05:24.380] Minggu depan ada rebate [00:05:24.380 – 00:05:25.040] Setuju tak? [00:05:25.540 – 00:05:26.340] Hari-hari ada promo [00:05:26.940 – 00:05:27.500] Nantilah [00:05:28.720 – 00:05:30.020] Tunggu promo yang best [00:05:30.020 – 00:05:31.980] Sebab tu tak nak kita guna promosi [00:05:31.980 – 00:05:33.840] Promosi ni juga satu masalah [00:05:33.840 – 00:05:35.220] Dia ibarat dia macam apa tau [00:05:35.220 – 00:05:36.120] Ibaratnya [00:05:36.120 – 00:05:36.740] Minta maaf lah [00:05:36.740 – 00:05:37.440] Ayat kasar sikit [00:05:37.440 – 00:05:38.000] Dia macam [00:05:39.660 – 00:05:40.560] Merasuah customer [00:05:41.740 – 00:05:42.580] Okay je [00:05:42.580 – 00:05:43.220] Sekali-sekali [00:05:43.220 – 00:05:45.200] Tapi satu lagi isu dia [00:05:45.200 – 00:05:46.420] Dia kacau [00:05:46.420 – 00:05:47.500] Majin profit [00:05:47.500 – 00:05:48.460] Setuju tak bos [00:05:48.460 – 00:05:49.800] Kacau [00:05:49.800 – 00:05:50.580] Majin [00:05:50.580 – 00:05:51.520] Profit [00:05:51.520 – 00:05:52.460] Kita ni [00:05:52.460 – 00:05:53.220] Drop [00:05:53.220 – 00:05:54.260] Elok-elok [00:05:54.260 – 00:05:55.300] Majin profit company [00:05:55.300 – 00:05:56.100] 30% [00:05:56.100 – 00:05:57.160] Drop [00:05:57.160 – 00:05:59.100] Pergi 25% [00:05:59.100 – 00:06:00.080] Patutnya duit tu [00:06:00.080 – 00:06:01.580] Pergi kat aku punya commission ke [00:06:01.580 – 00:06:03.320] Improve office ke [00:06:03.320 – 00:06:04.660] Tambah marketing ke apa ke [00:06:04.660 – 00:06:05.420] Itu masalahnya [00:06:05.420 – 00:06:06.520] Lepas tu [00:06:06.520 – 00:06:07.840] Customer jadi manja [00:06:07.840 – 00:06:09.080] Itu juga masalah [00:06:09.080 – 00:06:11.020] Customer pula [00:06:11.020 – 00:06:12.060] Setelah bawah ni lah [00:06:12.060 – 00:06:13.200] Customer [00:06:13.200 – 00:06:14.720] Jadi lemau [00:06:14.720 – 00:06:15.540] Jadi manja [00:06:15.540 – 00:06:16.280] Kau tak [00:06:17.320 – 00:06:17.920] Lemau [00:06:17.920 – 00:06:18.860] Manja [00:06:18.860 – 00:06:20.020] Tak ada promo [00:06:20.020 – 00:06:20.720] Tak nak beli [00:06:20.720 – 00:06:21.080] Oh [00:06:21.080 – 00:06:21.880] Tunggu lah promo [00:06:21.880 – 00:06:23.020] Dia merosakkan [00:06:23.020 – 00:06:25.180] Dia rosakkan [00:06:25.180 – 00:06:27.060] Brand value [00:06:27.060 – 00:06:28.800] Itu saya tak suka sangatlah [00:06:29.580 – 00:06:30.820] Sebab barang mahal [00:06:30.820 – 00:06:31.720] Dia memang tak ada promo [00:06:31.720 – 00:06:32.820] Biasanya memang macam tu [00:06:34.160 – 00:06:35.260] Tapi adakah [00:06:35.260 – 00:06:36.320] Tak boleh guna langsung [00:06:36.320 – 00:06:37.500] Boleh je guna [00:06:37.500 – 00:06:38.800] Cuma kita tak nak [00:06:38.800 – 00:06:39.720] Selalukan [00:06:39.720 – 00:06:40.180] Okay [00:06:40.180 – 00:06:41.340] Tak nak selalukanlah [00:06:41.340 – 00:06:42.260] Sebab tu saya kata [00:06:42.260 – 00:06:43.200] Maximum 3 kali [00:06:43.200 – 00:06:44.000] Dan saya pun tak suka [00:06:44.000 – 00:06:45.220] Saya nak promo-promo-promo ni [00:06:45.220 – 00:06:45.520] Dia [00:06:45.520 – 00:06:47.520] Macam-macam lah kekurangan dia [00:06:47.520 – 00:06:48.620] Customer pun rasa macam [00:06:48.620 – 00:06:49.560] Eh leh hari ni promo [00:06:49.560 – 00:06:50.200] Esok promo [00:06:50.200 – 00:06:50.780] Dusok promo [00:06:50.780 – 00:06:51.660] Bulan ni promo ni [00:06:51.660 – 00:06:53.260] Contoh macam kita jual kereta [00:06:53.260 – 00:06:53.880] Rebate ni [00:06:53.880 – 00:06:54.920] Bulan depan rebate tu [00:06:54.920 – 00:06:56.500] Rebate, rebate, rebate, rebate [00:06:56.500 – 00:06:57.140] Kan [00:06:57.140 – 00:06:58.620] So kita tak nak jual promosi [00:06:58.620 – 00:07:00.080] Kita nak jual [00:07:01.320 – 00:07:01.880] Emosi [00:07:02.520 – 00:07:03.580] Ini yang kita nak [00:07:03.580 – 00:07:04.900] Okay apakah itu emosi [00:07:05.500 – 00:07:06.060] Kita [00:07:06.620 – 00:07:07.180] Jual [00:07:09.210 – 00:07:10.230] Ada tiga lah [00:07:10.230 – 00:07:11.250] Jual emosi [00:07:11.250 – 00:07:12.350] Jual emosi [00:07:12.350 – 00:07:13.890] Sebab jual emosi ni [00:07:13.890 – 00:07:15.210] Takkan expired [00:07:16.210 – 00:07:17.150] Kita kena ingat [00:07:17.150 – 00:07:18.230] Dia takkan expired [00:07:18.230 – 00:07:19.310] Nanti kita akan tengok [00:07:19.310 – 00:07:20.490] Dalam example yang seterusnya ni [00:07:20.490 – 00:07:21.330] Saya akan tunjukkan [00:07:21.330 – 00:07:22.930] Tapi inilah [00:07:22.930 – 00:07:24.370] Jawapan sebenar [00:07:25.430 – 00:07:26.990] Inilah jawapan sebenar [00:07:26.990 – 00:07:28.710] Dan emosi ni [00:07:28.710 – 00:07:29.970] Dia jangan over sangat tau [00:07:29.970 – 00:07:31.110] Contohnya [00:07:31.110 – 00:07:32.410] Saya ambil situasi [00:07:33.510 – 00:07:35.290] Kami ada jual satu produk lah [00:07:35.290 – 00:07:35.750] Sebelum ni [00:07:35.750 – 00:07:36.790] Perfume [00:07:37.410 – 00:07:38.010] Jus [00:07:38.690 – 00:07:40.130] Spray kasturi kijang [00:07:40.130 – 00:07:41.190] Nak halau gangguan jin [00:07:41.190 – 00:07:43.170] Kita pun promo lah [00:07:43.170 – 00:07:44.410] Tuan beli hari ni [00:07:44.410 – 00:07:45.090] Ada promosi [00:07:45.090 – 00:07:46.610] Tuan beli hari ni ada promosi [00:07:46.610 – 00:07:48.650] Kita pun tukar angle [00:07:48.650 – 00:07:50.090] Tanya [00:07:51.230 – 00:07:52.710] Setakat ni [00:07:52.710 – 00:07:54.770] Ataupun [00:07:54.770 – 00:07:55.930] Pernah [00:07:55.930 – 00:07:57.790] Nampak [00:07:57.790 – 00:07:59.410] Kelibat [00:07:59.410 – 00:08:01.230] Hitam tak? [00:08:02.770 – 00:08:04.930] Atau ada rasa diperhatikan [00:08:11.220 – 00:08:12.320] Diperhatikan [00:08:12.320 – 00:08:14.240] Tengok belakang [00:08:14.240 – 00:08:16.580] So dia pun macam [00:08:16.580 – 00:08:17.200] Alamak [00:08:17.200 – 00:08:18.900] Baru-baru ni ada rasa [00:08:18.900 – 00:08:20.840] Kita pun counter balik [00:08:20.840 – 00:08:23.040] Boleh try irtihar kastur kijang [00:08:23.040 – 00:08:24.460] Sebab memang [00:08:24.460 – 00:08:26.060] Mahluk-mahluk je ni tak suka [00:08:26.060 – 00:08:27.320] Bau-bau wangian ni [00:08:27.320 – 00:08:29.060] InsyaAllah lepas spray ni [00:08:29.060 – 00:08:29.820] Rasa confident [00:08:29.820 – 00:08:31.760] Jalan seorang-seorang pun berani [00:08:32.820 – 00:08:33.960] Dia macam [00:08:33.960 – 00:08:35.600] Betul juga kan [00:08:35.600 – 00:08:37.400] Lepas tu kita highlightkan lagi [00:08:37.400 – 00:08:38.460] Bau pun wangi [00:08:38.460 – 00:08:41.160] Blah-blah-blah [00:08:41.160 – 00:08:42.380] Sampai petang [00:08:42.380 – 00:08:43.480] So [00:08:43.480 – 00:08:44.980] Dia macam [00:08:44.980 – 00:08:45.780] Betul juga [00:08:45.780 – 00:08:47.960] Beria kita nak promo, promo, promo [00:08:47.960 – 00:08:49.400] Diskaun perfume, diskaun perfume [00:08:49.400 – 00:08:53.080] Sekali kita guna emotional urgency ni [00:08:54.020 – 00:08:54.760] Elok pula [00:08:54.760 – 00:08:56.620] Contohnya kita ambil lah situasi lain [00:08:56.620 – 00:09:00.020] Kita ada brand yang nak jual pasal speech delay [00:09:01.220 – 00:09:02.820] Anak ada masalah speech delay [00:09:02.820 – 00:09:03.420] Kita pun cakap [00:09:03.420 – 00:09:06.640] Promosi, diskaun, pendaftaran 200 ringgit percuma [00:09:06.640 – 00:09:08.340] Dapat buku percuma [00:09:08.340 – 00:09:10.100] Buy one free one tuan [00:09:10.100 – 00:09:11.700] Dapat satu sesi terapi percuma [00:09:11.700 – 00:09:12.620] Kalau beli sekarang [00:09:13.260 – 00:09:14.480] Takpelah, nantilah dulu [00:09:14.480 – 00:09:16.400] Kita pun nak bantu dia [00:09:16.400 – 00:09:17.140] Nak ada speech delay [00:09:17.140 – 00:09:17.740] Dia tak nak [00:09:17.740 – 00:09:19.060] Kita pun tukar emosional [00:09:20.260 – 00:09:20.900] Tuan [00:09:21.640 – 00:09:23.180] Kalau ikut dah delay [00:09:23.180 – 00:09:24.180] 6 bulan dah ni [00:09:24.900 – 00:09:26.180] Saya cadangkan [00:09:26.180 – 00:09:28.300] Kita buat speech terapi sebab mungkin [00:09:29.200 – 00:09:31.680] Takut kalau melarat sampai 9 bulan delay [00:09:31.680 – 00:09:33.700] Ada kemungkinan [00:09:33.700 – 00:09:35.160] Sekolah pun dah tak accept [00:09:36.460 – 00:09:37.540] Takut dia [00:09:38.580 – 00:09:40.000] Masuk kelas pemulihan [00:09:40.760 – 00:09:42.140] Macam itulah ibaratnya [00:09:42.140 – 00:09:43.440] Kita pun guna elemen emosi [00:09:43.440 – 00:09:45.040] Tuan saya cadangkan [00:09:45.040 – 00:09:46.580] Kita cuba [00:09:46.580 – 00:09:48.400] Sebab takut kalau terdelay nanti [00:09:48.400 – 00:09:49.820] Terapi session lagi lama [00:09:50.400 – 00:09:52.040] Penat nanti Tuan nak ulang-alik [00:09:52.620 – 00:09:54.040] Kalau macam sekarang ni [00:09:54.040 – 00:09:55.180] Kalau kita nak cuba fit [00:09:55.180 – 00:09:55.760] InsyaAllah [00:09:55.760 – 00:09:57.620] 6 sesi, 8 sesi [00:09:57.620 – 00:09:58.540] Kita dah boleh soft dah [00:09:58.540 – 00:09:59.960] Sebab baru delay 6 bulan [00:09:59.960 – 00:10:01.340] Tapi kalau kita delay-kan lagi [00:10:01.340 – 00:10:02.080] Delay-kan lagi [00:10:02.700 – 00:10:03.260] Takut [00:10:03.260 – 00:10:04.580] Terapi ambil masa [00:10:04.580 – 00:10:05.900] Lebih daripada 6 bulan [00:10:05.900 – 00:10:07.640] Kesian kat Puan nanti [00:10:07.640 – 00:10:08.380] Nak ulang-alik [00:10:08.380 – 00:10:09.740] Dekat centre [00:10:09.740 – 00:10:10.760] Nak hantar kan [00:10:10.760 – 00:10:12.000] Sobaik kita buat sekarang [00:10:12.000 – 00:10:12.440] At least [00:10:12.440 – 00:10:13.420] Healing sekarang [00:10:14.580 – 00:10:16.000] Lepas ni nak pergi toilet pun [00:10:16.000 – 00:10:16.960] Dah boleh kencing sendiri [00:10:16.960 – 00:10:18.040] Contohnya [00:10:18.040 – 00:10:19.840] So bila kita jual emosi ni guys [00:10:19.840 – 00:10:20.500] Dia lain tau [00:10:20.500 – 00:10:21.080] Dia rasa macam [00:10:21.080 – 00:10:22.680] Aduh betul lah [00:10:22.680 – 00:10:24.340] Yang kalau aku biarkan melarat ni [00:10:24.340 – 00:10:24.780] Habis [00:10:24.780 – 00:10:25.680] Dia rasa [00:10:25.680 – 00:10:26.800] Emosi tu [00:10:26.800 – 00:10:28.280] Kita tekan pada emosi [00:10:28.280 – 00:10:29.400] Tapi kena hati-hati eh [00:10:30.000 – 00:10:30.980] Jangan over [00:10:32.180 – 00:10:33.100] Jangan over [00:10:33.100 – 00:10:33.800] Dia kena [00:10:33.800 – 00:10:35.060] 6.5 [00:10:35.060 – 00:10:36.460] Per 10 [00:10:36.460 – 00:10:37.320] Jer [00:10:38.160 – 00:10:39.360] Ya maksudnya apa [00:10:39.360 – 00:10:39.940] Dia macam ni [00:10:41.000 – 00:10:42.180] 1 per 10 [00:10:42.180 – 00:10:44.900] equal tak ada emosi. [00:10:45.180 – 00:10:45.740] Contoh lah. [00:10:47.720 – 00:10:49.340] 10 per 10 [00:10:50.100 – 00:10:51.380] sangat beremosi. [00:10:52.980 – 00:10:54.320] Dia kena hati-hati [00:10:54.320 – 00:10:55.920] jangan melampau. Contohnya macam ni. [00:10:56.980 – 00:10:57.620] Tuan, [00:10:59.080 – 00:11:00.380] makan boleh-beli [00:11:00.380 – 00:11:02.320] takkan terapi anak speech delay [00:11:02.320 – 00:11:02.920] tak boleh bayar. [00:11:04.500 – 00:11:06.500] Apa kata Tuan jimat je sikit [00:11:06.500 – 00:11:08.320] makan tak payah boror-boror sangat [00:11:08.320 – 00:11:10.460] hantar anak. Tak kesian ke dengan anak tu? [00:11:11.460 – 00:11:12.300] Speech delay kan [00:11:12.300 – 00:11:13.180] kita juga yang susah. [00:11:15.280 – 00:11:16.620] Elok-elok nak beli [00:11:16.620 – 00:11:17.920] Saya kena penampar kat situ juga [00:11:17.920 – 00:11:20.000] So dia tak boleh melampau sangat tak emosi tu [00:11:20.580 – 00:11:22.060] Dia kena chill-chill je [00:11:22.060 – 00:11:23.460] Contoh kita ambil [00:11:23.460 – 00:11:24.480] Package umrah [00:11:25.000 – 00:11:26.300] Kita pun beritahu dia [00:11:27.200 – 00:11:28.240] Saya cadangkan [00:11:29.960 – 00:11:32.060] Bayar deposit umrah mak ayah sempat mungkin [00:11:32.600 – 00:11:33.480] Alang-alang [00:11:33.480 – 00:11:34.580] Mak ayah tinggal sihat ni [00:11:34.580 – 00:11:35.900] Tami lah kita gembirakan mereka [00:11:36.860 – 00:11:38.440] Tami lah kita gembirakan dia orang [00:11:38.440 – 00:11:40.040] Takut makin delay [00:11:40.040 – 00:11:41.000] Tak best pula [00:11:42.620 – 00:11:44.360] ada jemaah saya tu [00:11:44.360 – 00:11:46.420] dia terdiri 2-3 tahun je tuan [00:11:46.420 – 00:11:48.680] lepas tu bila buat saat ini tu [00:11:48.680 – 00:11:50.420] kena naik wheelchair dulu [00:11:50.420 – 00:11:52.300] kurang sikit lah kenikmatan tu [00:11:52.300 – 00:11:55.160] alang-alang tengah sihat, mak ayah pun boleh berjalan ni [00:11:55.160 – 00:11:56.760] jom lah bayar deposit [00:11:57.960 – 00:11:58.480] insyaAllah [00:11:58.480 – 00:12:00.460] benda baik ni kita jangan tangguh [00:12:00.460 – 00:12:02.600] takut syaitan tu suka pujuk-pujuk [00:12:02.600 – 00:12:04.280] lock je dulu tuan, takpe [00:12:04.280 – 00:12:06.260] kalau nak cancel nanti boleh je cancel [00:12:06.260 – 00:12:08.060] at least tuan dah lock dulu deposit [00:12:08.960 – 00:12:10.420] kita ada 14 hari [00:12:10.420 – 00:12:11.400] Free cancellation policy [00:12:11.400 – 00:12:13.340] So dia light-light je [00:12:13.340 – 00:12:14.440] Janganlah melampau sangat [00:12:16.180 – 00:12:17.460] Tanah boleh beli tuan [00:12:17.460 – 00:12:19.300] Takkanlah buat umrah pun tak boleh nak beli [00:12:19.300 – 00:12:20.520] Apalah sangat umrah ni [00:12:20.520 – 00:12:21.760] Haa ambilkan 10 per 10 [00:12:21.760 – 00:12:22.920] Dia tak boleh [00:12:22.920 – 00:12:24.380] Dia kena santai [00:12:24.380 – 00:12:25.320] Tapi sampai [00:12:27.540 – 00:12:28.840] Dia kena macam tu guys [00:12:28.840 – 00:12:29.420] Chill je [00:12:30.160 – 00:12:30.720] Okay [00:12:30.720 – 00:12:31.480] So [00:12:32.220 – 00:12:34.500] Kita jumpa dalam video yang seterusnya