Man Power Ceiling Source: https://coachadib.com/module/6ac0406091312412ad203c16 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.620 – 00:00:29.880] Man Power Ceiling. Ni yang best. Dalam bisnes ni sebenarnya dia dah terus ceiling. Dia ada ceiling. Setiap office, setiap company dia ada ceiling limit sale dia. Dan kelakar tak kelakar, ceiling ni sebenarnya ikut size team. Size office. Salah pula. Size office. Saya ambil standard lah. Office size 1500 square feet. Sebab saya dah pindah lebih daripada 25 office lah. Saya dah tukar-tukar teka office sampai masuk office takde napsu dah. Saya masuk office macam masuk office baru. Masuk office baru. Sampai saya takde bilik boleh lah office. Bilik saya dalam bilik meeting. [00:00:29.880 – 00:00:32.280] Saya rasa bos sepatutnya lepak bilik meeting je lah [00:00:32.280 – 00:00:33.800] Datang ofis sejam dua jam balik [00:00:33.800 – 00:00:35.960] So senang kiraan dia adalah [00:00:35.960 – 00:00:37.840] 100 square feet untuk satu staff [00:00:37.840 – 00:00:40.600] So kalau kita ada ofis standard 1500 square feet [00:00:40.600 – 00:00:42.440] Kita boleh buat 515 orang staff [00:00:42.440 – 00:00:44.740] Dan standard ofis ni dia ada dalam sekitar [00:00:44.740 – 00:00:46.820] RM3,000 sewa sebulan dekat area KL [00:00:46.820 – 00:00:48.680] Ni tingkat 2, tingkat 3 yang ada lift lah [00:00:49.340 – 00:00:51.780] Sebab buat apa masuk ofis yang naik tangga ni kan [00:00:51.780 – 00:00:54.120] Murah murah sangat, RM2,000 tapi kena naik tangga [00:00:54.120 – 00:00:54.980] Menyampar pula saya kan [00:00:54.980 – 00:00:57.020] So kita pun nak ada kelas tersendiri kita [00:00:57.020 – 00:00:59.460] Kalau kita crime kan 70 square feet [00:00:59.460 – 00:01:01.020] kita boleh muat 21 orang staff [00:01:01.020 – 00:01:03.280] tapi toilet pula berebut, sudah pening [00:01:03.280 – 00:01:05.520] jadi kat situ saya nak, kalau boleh kita [00:01:05.520 – 00:01:07.440] design 15 orang staff, jadi katakanlah [00:01:07.440 – 00:01:09.320] kita ambillah 15 orang staff, 1 [00:01:09.320 – 00:01:11.560] standard office, 50 square feet, tak kisah lah ground floor [00:01:11.560 – 00:01:13.220] ke apa ke, sebenarnya [00:01:13.220 – 00:01:15.580] ini structure template yang saya dah [00:01:15.580 – 00:01:17.320] tolong buatkan, marketing [00:01:17.320 – 00:01:19.520] biasanya ada 2 orang, sale ada 6 orang [00:01:19.520 – 00:01:21.340] operation ada 3 orang [00:01:21.340 – 00:01:23.620] management ada 3 orang, termasuk main HR [00:01:23.620 – 00:01:25.560] account, branch manager ada 1 orang [00:01:25.560 – 00:01:27.860] dan total kat sini ada 15 orang [00:01:29.280 – 00:01:31.280] dan ratio dia dah ada ratio dia tau [00:01:31.280 – 00:01:33.320] kat sini lah dia termasuk ratio 1 nisbah 2 [00:01:33.320 – 00:01:35.220] 1 nisbah 3, 1 nisbah 4 [00:01:35.220 – 00:01:35.880] apa maksudnya? [00:01:36.580 – 00:01:39.520] biasanya marketing ni 1 nisbah 3 dengan sale [00:01:39.520 – 00:01:40.880] kalau marketing 2 orang [00:01:40.880 – 00:01:42.320] maksudnya sale 6 orang [00:01:43.300 – 00:01:44.880] dia boleh je pergi 1 nisbah 4 [00:01:44.880 – 00:01:46.700] marketing 2 orang, sale 8 orang [00:01:47.300 – 00:01:49.380] tapi senang cerita marketing dengan sale [00:01:49.380 – 00:01:51.340] takkan sama, takkan lah marketing 2 orang, sale 2 orang [00:01:51.340 – 00:01:52.940] tak logik, underutilized marketing tu [00:01:52.940 – 00:01:55.620] marketing ni boleh sampai tahap 1 nisbah 10 pun boleh [00:01:56.900 – 00:01:57.980] Marketing 2 orang [00:01:58.800 – 00:01:59.820] Eh tak logik lah [00:02:00.980 – 00:02:02.100] Satu nisbah 5 lah [00:02:02.100 – 00:02:04.720] Marketing 2 orang supply kepada 10 team sale [00:02:05.440 – 00:02:06.660] Satu nisbah 7 ke [00:02:06.660 – 00:02:07.520] Macam itulah eh [00:02:07.520 – 00:02:09.300] Dia berbelah-belah team sale dia boleh handle [00:02:09.300 – 00:02:12.560] Sampai 12, 14 macam itulah eh [00:02:13.740 – 00:02:14.260] Jadi [00:02:15.640 – 00:02:17.300] Sale dengan operation pula terbalik [00:02:17.300 – 00:02:18.860] Dia 2 nisbah 1 biasanya [00:02:19.440 – 00:02:21.400] Contohnya sini 6 orang, sini 3 orang [00:02:21.400 – 00:02:22.080] 2 nisbah 1 [00:02:22.080 – 00:02:24.220] Kalau sales 4 orang, sini 2 orang [00:02:24.220 – 00:02:25.640] Kita tak nak [00:02:25.640 – 00:02:26.980] Operasi kita banyak sangat [00:02:26.980 – 00:02:27.900] Sebab kita tak nak [00:02:27.900 – 00:02:28.960] Operasi kita ni [00:02:28.960 – 00:02:29.680] Semua full time [00:02:29.680 – 00:02:30.680] Kita nak buat [00:02:30.680 – 00:02:31.480] Half daripada tu [00:02:31.480 – 00:02:32.020] Mungkin adalah [00:02:32.020 – 00:02:32.660] Contract worker [00:02:32.660 – 00:02:33.840] Yang ni adalah [00:02:33.840 – 00:02:34.320] Ibarat macam [00:02:34.320 – 00:02:35.220] Operasi admin je [00:02:35.220 – 00:02:35.960] Bayangkan [00:02:35.960 – 00:02:37.180] Kita punya company [00:02:37.180 – 00:02:37.820] Sebenarnya adalah [00:02:37.820 – 00:02:39.240] Advertising company [00:02:39.240 – 00:02:39.760] Perasaan tak [00:02:39.760 – 00:02:41.320] Kita ada seorang manager [00:02:41.320 – 00:02:42.720] Manager support [00:02:42.720 – 00:02:43.240] Kita macam [00:02:43.240 – 00:02:44.860] Advertising company sahaja [00:02:44.860 – 00:02:46.020] Sebab tadi kan saya dah explain [00:02:46.020 – 00:02:47.420] Kita ada ratio ni [00:02:47.420 – 00:02:47.780] Perasaan tak [00:02:47.780 – 00:02:49.300] Kita nak tarik [00:02:49.300 – 00:02:50.220] Staff-staff [00:02:50.220 – 00:02:51.220] Operasi yang kita [00:02:51.220 – 00:02:52.120] Boleh full time kan ni [00:02:52.120 – 00:02:53.080] Kepada contract worker [00:02:53.080 – 00:02:54.140] 40% [00:02:54.140 – 00:02:56.240] kat sini. So, kalau [00:02:56.240 – 00:02:57.540] kontrak worker dekat sini, [00:02:58.140 – 00:03:00.040] maksudnya healthy gila, kan beri kita? [00:03:00.200 – 00:03:02.160] Banyak sale, baru kita bayar [00:03:02.160 – 00:03:04.100] banyak kepada kontrak worker. Kurang sale, [00:03:04.680 – 00:03:05.480] tak payahlah bayar-bayar sangat. [00:03:05.880 – 00:03:08.060] Kita bayar sikit je lah kepada kontrak worker kita. [00:03:08.480 – 00:03:10.120] Sebab itulah OPEX kat sini [00:03:10.120 – 00:03:12.020] biasa kita nak dedikasikan kepada [00:03:12.880 – 00:03:14.260] advertising. Kita ni [00:03:14.260 – 00:03:16.080] sebenarnya dah macam advertising agency [00:03:16.080 – 00:03:18.200] for clinic dental. Sebab [00:03:18.200 – 00:03:20.060] doktor-doktor kita sebenarnya part-time. Contract je. [00:03:20.900 – 00:03:22.420] Kita adalah advertising agency [00:03:22.420 – 00:03:24.440] for printing. Kita punya company ni [00:03:24.440 – 00:03:25.580] memang heavy gila sales marketing. [00:03:26.160 – 00:03:28.160] Dapat job kita pass kat kilang. Pass dekat [00:03:28.160 – 00:03:30.300] SY bantingking ke e-print [00:03:30.300 – 00:03:32.160] ke yang saya tunjuk tadi tu. Ha, make out. [00:03:32.680 – 00:03:33.680] Tak payah ada mesin pun. [00:03:34.320 – 00:03:36.200] Ambil atas angin je. Kita buat [00:03:36.200 – 00:03:38.000] advertising je. Customer happy. [00:03:38.360 – 00:03:39.860] Dapat layanan VIP. [00:03:40.320 – 00:03:42.340] Kita pun happy. Tak payah besar [00:03:42.340 – 00:03:44.300] extra cost dekat missionary dan sebagainya. [00:03:45.580 – 00:03:46.320] Itulah kalau [00:03:46.320 – 00:03:48.160] saya buat bisnes, saya tak akan invest besar [00:03:48.160 – 00:03:48.600] dekat [00:03:50.340 – 00:03:52.000] OPEX. OPEX maintain [00:03:52.000 – 00:03:54.060] kecik, biar COGS. So, bila musim [00:03:54.060 – 00:03:56.200] kemarau, bila sale tak ada, kita pun kecik [00:03:56.200 – 00:03:57.920] je nak handle. So, itulah [00:03:57.920 – 00:03:59.880] shilling manpower. Dan kalau [00:03:59.880 – 00:04:01.880] perasan kat sini, kita ada seorang manager [00:04:01.880 – 00:04:03.940] je. Simple. Sebab HR sebenarnya [00:04:03.940 – 00:04:05.700] adalah manager. HR adalah [00:04:05.700 – 00:04:08.080] manager organik. So, kita ada dua leader biasanya. [00:04:08.740 – 00:04:09.620] Manage HR [00:04:09.620 – 00:04:10.960] dengan manager. [00:04:22.990 – 00:04:24.150] Jadi, macam mana kita nak buat? [00:04:25.010 – 00:04:26.950] Leads. Haa, ni bukan. Macam ni. [00:04:27.450 – 00:04:29.290] So, kita dah tahu dah. Okay, workstation [00:04:29.290 – 00:04:30.770] staff dalam 900 square feet [00:04:30.770 – 00:04:31.530] untuk [00:04:33.170 – 00:04:35.350] 15 orang tadi. Lepas tu [00:04:35.350 – 00:04:37.370] baki 300 square feet [00:04:37.370 – 00:04:39.210] untuk meeting area. Lagi 300 square feet [00:04:39.210 – 00:04:41.250] untuk surau, pantry dan [00:04:41.250 – 00:04:43.190] sebagainya. Total ada 1,500 square feet. [00:04:43.450 – 00:04:44.450] Dan kita kan tengok kat sini [00:04:45.730 – 00:04:47.210] shilling. Shilling dia [00:04:47.210 – 00:04:49.230] kat mana? Kita kena check balik. Adakah shilling kita pada [00:04:49.230 – 00:04:51.190] team sale? Oh, team sale yang limit sebab dia tak [00:04:51.190 – 00:04:53.070] boleh nak supply job yang banyak. Ataupun shilling dia [00:04:53.070 – 00:04:55.410] pada operation. Oh, sebenarnya [00:04:55.410 – 00:04:57.070] team sale ni dah just nice lah tapi [00:04:57.070 – 00:04:58.870] operation yang shilling. So, mungkin kita kurangkan. [00:04:58.990 – 00:05:00.430] Kita buat team sale 4 orang [00:05:01.550 – 00:05:03.030] ni nak tambahlah [00:05:03.850 – 00:05:05.490] 5 orang. Sebab [00:05:05.490 – 00:05:07.310] team sale rupanya dia boleh supply. Tak ada masalah [00:05:07.310 – 00:05:09.150] apa team sale untuk supply. Mungkin [00:05:09.150 – 00:05:11.110] operation yang kita tambah. Sebab kita nak naikkan [00:05:11.110 – 00:05:13.250] shilling untuk branch tersebut. So kita akan [00:05:13.250 – 00:05:15.270] always design untuk dalam lebih kurang [00:05:15.270 – 00:05:17.390] 15 orang untuk satu team. Dan [00:05:19.010 – 00:05:21.010] contoh macam ni. Client. Kita tahulah [00:05:21.010 – 00:05:22.690] oh shilling untuk satu branch ni adalah [00:05:23.910 – 00:05:24.850] RM225,000 [00:05:25.550 – 00:05:26.110] sebulan. [00:05:27.410 – 00:05:28.930] Tapi subscription based. [00:05:28.930 – 00:05:33.890] So, bila dia subscription, dia compound, compound, compound, compound, compound, compound [00:05:34.810 – 00:05:39.410] Sampai lelah sekali, kalau ikut change rate, katalah 10%, boleh ada 1,500 active client [00:05:39.410 – 00:05:42.530] Maksudnya, dia punya shilling dia adalah 2.2 juta [00:05:42.530 – 00:05:43.570] Hebat tak? [00:05:44.990 – 00:05:45.250] Kan? [00:05:46.450 – 00:05:49.030] Dia punya shilling dia sebenarnya adalah 2.2 juta [00:05:49.030 – 00:05:51.670] Sebab, kalau kita tambah dengan capacity macam ni [00:05:52.290 – 00:05:55.030] Dia boleh pergi sampai 2.2 juta [00:05:55.030 – 00:05:57.270] Cuma masalahnya, team coordinator kita boleh handle ke tak? [00:05:58.550 – 00:06:00.830] So kalau koordinator kita nak ada banyak [00:06:01.430 – 00:06:02.770] Kontrakkan koordinator pula [00:06:02.770 – 00:06:04.110] Itulah point saya [00:06:04.110 – 00:06:06.250] Kita tak nak operation heavy tau [00:06:06.970 – 00:06:08.170] Mindset saya kat sini guys [00:06:08.170 – 00:06:08.730] Saya nak beritahu [00:06:08.730 – 00:06:11.830] Kita nak design company yang marketing heavy [00:06:12.630 – 00:06:15.590] Kita adalah advertising agency [00:06:16.410 – 00:06:17.810] Untuk interior design [00:06:17.810 – 00:06:18.430] Kenapa? [00:06:18.610 – 00:06:19.970] Kat belakang kita subcon je semua [00:06:20.970 – 00:06:22.890] Project manager pun kita kontrakkan [00:06:22.890 – 00:06:23.170] Wih [00:06:23.170 – 00:06:24.230] Yes [00:06:24.230 – 00:06:25.550] Buat apa nak full time [00:06:25.550 – 00:06:26.950] Kalau kita boleh bayar dia kontrak [00:06:26.950 – 00:06:28.550] Kita tahu dah dia ni bakal saya hilang kita [00:06:28.550 – 00:06:30.210] Kita dah tahu dah [00:06:31.050 – 00:06:33.190] Dia lagi suka bergerak sendirian [00:06:33.190 – 00:06:33.930] So kita bayar dia [00:06:33.930 – 00:06:34.990] Okay bro ini kontrak [00:06:34.990 – 00:06:36.310] Kalau datang site banyak ni [00:06:36.310 – 00:06:36.650] Dapat ni [00:06:36.650 – 00:06:37.730] Kita dah design dah [00:06:37.730 – 00:06:38.450] Apa kontrak dia [00:06:38.450 – 00:06:39.170] Untuk 3 bulan [00:06:39.170 – 00:06:40.070] Untuk dia manage projek tu [00:06:40.070 – 00:06:41.910] So kita pun tak ada bottleneck [00:06:41.910 – 00:06:42.910] Dekat operation [00:06:42.910 – 00:06:44.690] Masalah dengan team sale ni [00:06:45.530 – 00:06:47.130] Eh sama dengan company service ni [00:06:47.130 – 00:06:49.170] Dia ada banyak bottleneck pada operation [00:06:49.170 – 00:06:50.430] Sebab itulah [00:06:50.430 – 00:06:51.810] Kita nak design dia [00:06:51.810 – 00:06:53.410] Dengan satu template [00:06:53.410 – 00:06:54.810] Dengan satu shilling [00:06:54.810 – 00:06:55.410] Kita kalau tahu [00:06:55.410 – 00:06:56.290] Shilling aku kat mana [00:06:56.290 – 00:06:57.190] Dan shilling ni wujud [00:06:57.890 – 00:06:59.450] Shilling kita dekat mana [00:06:59.450 – 00:07:00.750] Soalan cepumas [00:07:02.850 – 00:07:03.910] Mana lagi bagus [00:07:04.630 – 00:07:05.890] Kenapa kita nak limitkan [00:07:05.890 – 00:07:07.130] Dekat 1,500 square feet [00:07:07.130 – 00:07:08.030] Eh tak boleh ke [00:07:08.030 – 00:07:09.550] Kalau aku ambil ofis yang besar [00:07:10.090 – 00:07:10.550] Kan [00:07:10.550 – 00:07:11.890] Tak boleh ke aku ambil ofis yang besar [00:07:11.890 – 00:07:13.310] Biar je lah boleh muat banyak-banyak sikit [00:07:13.310 – 00:07:13.970] Kenapa nak ambil [00:07:13.970 – 00:07:14.850] 1,500 square feet [00:07:14.850 – 00:07:15.930] Okey lah macam tu [00:07:15.930 – 00:07:16.990] Aku ambil ni je lah [00:07:16.990 – 00:07:18.110] Aku ambil 3,000 square feet [00:07:18.110 – 00:07:19.550] Kan boleh muat 30 orang staff [00:07:20.450 – 00:07:20.910] Soalan [00:07:20.910 – 00:07:22.210] Tengok belakang ni [00:07:22.210 – 00:07:26.060] Saya dah design dua [00:07:27.020 – 00:07:28.480] Kita ada dua jenis ofis [00:07:28.480 – 00:07:32.960] Kita lukis balik sekali lagi [00:07:34.210 – 00:07:35.570] Kita ada [00:07:35.570 – 00:07:37.130] Kita ada 2 situasi [00:07:37.130 – 00:07:38.450] A dan juga B [00:07:38.450 – 00:07:41.230] Situasi A kita ada 3 ofis [00:07:41.230 – 00:07:42.370] Nampaknya 3 ofis [00:07:42.370 – 00:07:43.410] 15 orang [00:07:43.410 – 00:07:44.370] Ofis pertama [00:07:45.110 – 00:07:47.390] Ofis kedua ada 15 orang juga [00:07:47.390 – 00:07:48.890] Ofis ketiga ada 15 orang [00:07:48.890 – 00:07:51.990] So total kita ada 1500 square feet [00:07:52.750 – 00:07:57.770] Daripada 3 ofis kita dapat sama 4500 square feet [00:07:59.250 – 00:08:00.190] Soalan dia [00:08:00.190 – 00:08:01.650] Mana lagi bagus? [00:08:02.290 – 00:08:04.530] Kita ada 3 ofis kecik-kecik-kecik. [00:08:04.570 – 00:08:05.050] Sibu 500. [00:08:05.230 – 00:08:06.830] Maksudnya kalau dekat bangunan yang sama. [00:08:07.070 – 00:08:07.950] Itu memang bagus lah kan. [00:08:08.090 – 00:08:08.810] Satu kat tingkat 3. [00:08:08.990 – 00:08:09.690] Satu kat tingkat 2. [00:08:10.110 – 00:08:11.510] Ataupun dekat blok sana. [00:08:11.650 – 00:08:12.070] Blok sana. [00:08:12.250 – 00:08:14.750] Ataupun dalam lingkungan 10km. [00:08:14.890 – 00:08:15.830] Dekat-dekat lah sana cerita. [00:08:16.630 – 00:08:17.750] Kita ada macam ni. [00:08:18.610 – 00:08:19.150] Ataupun. [00:08:19.830 – 00:08:22.090] Kita ada satu ofis besar terus. [00:08:22.690 – 00:08:24.770] Yang boleh muatkan 45 orang. [00:08:25.150 – 00:08:25.850] Satu ofis. [00:08:26.230 – 00:08:29.210] Dan ofis ni terus 4,500 square feet. [00:08:30.390 – 00:08:31.590] Macam mana lagi bagus. [00:08:33.450 – 00:08:35.290] Yang ni kah? Yang ni kah? [00:08:35.470 – 00:08:36.630] A kah? B kah? [00:08:37.390 – 00:08:38.070] Jawapan dia [00:08:38.910 – 00:08:39.950] Always A [00:08:40.910 – 00:08:42.490] Always A yang bagus [00:08:43.930 – 00:08:44.690] Legging lah pula [00:08:44.690 – 00:08:46.370] Always A yang bagus [00:08:46.370 – 00:08:48.390] Kenapa A bagus? Sebab [00:08:48.390 – 00:08:50.670] A kurang birokrasi [00:08:50.670 – 00:08:52.630] A kurang politik [00:08:52.630 – 00:08:54.830] A ni, kalau seorang resign [00:08:54.830 – 00:08:56.930] Dia seorang je resign. Yang ni, kalau seorang [00:08:56.930 – 00:08:58.530] Resign, 3 orang resign [00:09:00.570 – 00:09:02.130] Saya dah ada banyak sangat staff [00:09:02.910 – 00:09:03.950] Menyaksikan kegagalan [00:09:03.950 – 00:09:04.650] Depan mata saya [00:09:04.650 – 00:09:05.770] Berbanyak pasangan [00:09:05.770 – 00:09:06.850] Telah saya ejak kaburkan [00:09:06.850 – 00:09:07.790] Dalam company saya sendiri [00:09:07.790 – 00:09:08.870] Lebih 400 orang staff [00:09:08.870 – 00:09:09.930] Sekarang saya handle [00:09:09.930 – 00:09:11.010] Dekat 70 orang team [00:09:11.010 – 00:09:12.050] So [00:09:14.990 – 00:09:16.210] Saya belajar ada hardware [00:09:16.210 – 00:09:17.870] Saya ada ofis besar [00:09:17.870 – 00:09:18.290] Sebelum ni [00:09:18.290 – 00:09:19.310] 6,000 square feet [00:09:19.310 – 00:09:20.050] Kita punya team [00:09:20.050 – 00:09:21.290] Dekat 40-50 orang [00:09:21.290 – 00:09:22.210] Pada satu ofis [00:09:22.210 – 00:09:23.450] Weh pening [00:09:23.450 – 00:09:24.130] Manager [00:09:24.130 – 00:09:24.690] HOD [00:09:24.690 – 00:09:25.730] Lah lah lah [00:09:26.490 – 00:09:27.490] Bila saya buat ofis [00:09:27.490 – 00:09:27.950] Kecil-kecil [00:09:27.950 – 00:09:28.730] Simple macam ni [00:09:28.730 – 00:09:29.890] Staff tak ramai kan senang [00:09:29.890 – 00:09:31.470] Manager pun senang handle [00:09:31.470 – 00:09:31.970] Tengok eh [00:09:31.970 – 00:09:32.730] Structure team tadi [00:09:33.650 – 00:09:35.970] Tengok, manager ni dengan HR [00:09:35.970 – 00:09:37.410] Dia nak handle tim berperamai je [00:09:37.410 – 00:09:39.170] Dia nak handle 15 orang je [00:09:39.170 – 00:09:40.990] Tolak dengan dia orang 2, boh 13 [00:09:40.990 – 00:09:43.210] Kan senang manager nak handle macam tu [00:09:43.890 – 00:09:46.250] So, seorang manager dengan HR [00:09:46.250 – 00:09:48.410] Ibaratnya manager handle 7 orang [00:09:48.410 – 00:09:49.830] HR handle 6 orang [00:09:50.690 – 00:09:52.130] Manager handle 6 orang [00:09:52.130 – 00:09:53.710] Manager biasa handle team sale lah [00:09:53.710 – 00:09:54.510] Team sale marketing [00:09:54.510 – 00:09:58.030] HR handle team operation dengan management [00:09:58.030 – 00:10:00.230] Kan senang manager handle 8 orang kat sini [00:10:00.230 – 00:10:01.970] Sebab dia adalah orang yang offensive [00:10:01.970 – 00:10:03.130] menyerang, cari sale [00:10:03.830 – 00:10:05.430] manager pula, HR pula [00:10:05.430 – 00:10:07.410] dia adalah orang yang buat bookkeeping [00:10:07.410 – 00:10:09.550] dia handle ni lah, dia handle account lah [00:10:09.550 – 00:10:11.550] dia jaga prestasi staff, dia adalah handle [00:10:11.550 – 00:10:12.910] biasanya operation dan juga ni [00:10:12.910 – 00:10:14.690] ibaratnya macam tu lah guys, imagine [00:10:15.490 – 00:10:17.450] so kan simple gila [00:10:17.450 – 00:10:19.450] kan senang gila [00:10:19.450 – 00:10:21.730] branch tu, jadi apa yang berlaku dia tak ada [00:10:21.730 – 00:10:23.950] birokrasi, satu cawangan [00:10:23.950 – 00:10:25.910] gagal, tak impact cawangan lain [00:10:26.530 – 00:10:28.170] yang ni pula, kalau gagal [00:10:28.170 – 00:10:29.650] satu manager, collapse semua benda [00:10:29.650 – 00:10:31.370] so mana nak, 3 pokok kecil [00:10:32.750 – 00:10:33.930] bagi durian [00:10:35.050 – 00:10:35.910] RM500,000 [00:10:35.910 – 00:10:37.010] RM500,000 ni betul-betul [00:10:37.010 – 00:10:39.210] dia bagi RM1.5 juta sebulan [00:10:39.830 – 00:10:41.390] ataupun satu pokok besar [00:10:41.390 – 00:10:42.670] yang bagi RM1.5 juta [00:10:42.670 – 00:10:44.810] kalau tumbang pokok ni tumbang semua [00:10:44.810 – 00:10:46.030] macam mana lagi stable [00:10:46.030 – 00:10:48.630] sebab tu saya belajar the hard way [00:10:48.630 – 00:10:50.730] always go small [00:10:51.490 – 00:10:53.190] tapi scalable, kecil [00:10:53.190 – 00:10:55.550] engine Ferrari kecil, simple gila [00:10:55.550 – 00:10:57.130] senang, Opax, Capax [00:10:57.130 – 00:10:58.630] senang kira, COGS senang kira [00:10:59.350 – 00:11:00.530] yang paling best [00:11:00.530 – 00:11:08.910] Apa tau? Yang ni divide and rule. Pecah perintah. Setiap satu kita boleh design career growth. [00:11:09.190 – 00:11:14.530] Kalau budak bawah perform, dia buka pula manager sebelah. Oh dia perform lah kat bawah ni. Tahniah. [00:11:14.730 – 00:11:19.730] Anda dilantik menjadi manager. Buka manager cawan keempat. Itulah business model yang Ferrari. [00:11:20.070 – 00:11:26.990] Dia scale horizontal. Power gila guys. Sebab tu semua benda bermula dengan shilling manpower. [00:11:26.990 – 00:11:29.610] Kita set apa shilling untuk satu branch [00:11:29.610 – 00:11:31.310] Assume 15 orang [00:11:32.350 – 00:11:33.550] Assume 15 orang [00:11:33.550 – 00:11:36.270] Apakah shilling manpower kita [00:11:36.270 – 00:11:38.290] Dan topik ni sangat penting [00:11:38.290 – 00:11:39.850] Saya akan explain kejap lagi [00:11:39.850 – 00:11:41.550] Suara pun dah habis [00:11:41.550 – 00:11:43.390] Kita jumpa dalam video yang seterusnya [00:11:43.390 – 00:11:44.510] Zaz