Commission WhatsApp Part 1
Source: https://coachadib.com/module/6ac0c12d561f12e15f5c84c9
Automatic full-length draft. Uncertain wording and figures require review.

[00:00:00.530 – 00:00:25.870] Template Commission WhatsApp. Macam mana kita nak buat Commission untuk WhatsApp? Ini contoh je. Bila saya tunjuk ni saya sebesar lah. Ada orang ingat ni jawapan. Ni bukan jawapan. Kalau tengok kat sini pun ada 4 level. Sebab tu saya cakap nak buat 3 level boleh, nak buat 4 level boleh, 5 level boleh. Tapi itu adalah range yang saya cadangkan. Kalau 2 level sikit sangat. 3 level okey lah. 3 ke 5 level. Ini contoh 4 level eh.

[00:00:25.870 – 00:00:30.030] So, bayangkan kita ada commission quantity, quality dan consistency

[00:00:30.030 – 00:00:32.110] So, ini kita ada belajar sebelum ni

[00:00:32.110 – 00:00:33.590] Yang mana kita dah faham

[00:00:33.590 – 00:00:37.090] Yang commission ni dia kalau boleh nak ada combination ketiga-ketiga

[00:00:37.090 – 00:00:38.430] Tapi wajib pakai semua ke?

[00:00:38.710 – 00:00:38.830] Tak

[00:00:38.830 – 00:00:40.970] Tak wajib pun pakai semua

[00:00:40.970 – 00:00:42.990] Sebab kita dah faham

[00:00:42.990 – 00:00:44.850] Jika basic tinggi, commission rendah

[00:00:44.850 – 00:00:46.850] Jika basic rendah, commission tinggi

[00:00:46.850 – 00:00:50.190] Dan commission quantity, quality, consistency ni ikut business

[00:00:50.190 – 00:00:51.370] Kadang-kadang ada yang sesuai

[00:00:51.370 – 00:00:52.890] Kadang-kadang ada yang tak sesuai

[00:00:52.890 – 00:00:54.890] Sebab tu saya tak paksa awak untuk buat benda ni

[00:00:54.890 – 00:00:56.270] Ikut situasi

[00:00:56.270 – 00:00:58.230] Dan benda yang paling penting

[00:00:58.230 – 00:00:59.210] Boleh congak

[00:00:59.210 – 00:01:00.170] Senang nak hafal

[00:01:00.170 – 00:01:01.090] Tak mustahil lah

[00:01:01.090 – 00:01:02.150] Ni adalah hukum alam dia

[00:01:02.150 – 00:01:02.870] Jadi kita tengok kat sini

[00:01:02.870 – 00:01:05.190] Commission quality ni

[00:01:05.190 – 00:01:06.150] Quantity

[00:01:06.150 – 00:01:07.630] Kita start dengan quantity dululah

[00:01:07.630 – 00:01:08.130] Okay

[00:01:08.130 – 00:01:09.470] Commission quantity ni

[00:01:09.470 – 00:01:10.150] Contohnya

[00:01:10.150 – 00:01:10.990] Team sale kita

[00:01:10.990 – 00:01:12.570] Closing rate dia 10%

[00:01:12.570 – 00:01:13.910] Apa maksud closing rate?

[00:01:14.290 – 00:01:15.670] 100 WhatsApp masuk

[00:01:15.670 – 00:01:17.050] Berapa percent yang dia close

[00:01:17.050 – 00:01:19.290] Ini kita ambil average selama sebulan

[00:01:19.290 – 00:01:21.530] Contohnya sebulan kita supply kat dia

[00:01:21.530 – 00:01:22.350] 1000 leads

[00:01:22.350 – 00:01:23.870] Daripada 1000 leads ni

[00:01:23.870 – 00:01:24.910] Dia close 100 customer

[00:01:24.910 – 00:01:25.830] Dan

[00:01:25.830 – 00:01:27.070] Satu customer

[00:01:27.070 – 00:01:28.190] Harga produk tu

[00:01:28.810 – 00:01:29.410] RM50

[00:01:29.410 – 00:01:30.650] So RM50

[00:01:30.650 – 00:01:31.830] Darah dengan RM100

[00:01:31.830 – 00:01:32.790] Dapat

[00:01:32.790 – 00:01:33.910] RM50

[00:01:33.910 – 00:01:34.750] RM500

[00:01:34.750 – 00:01:35.590] RM5000

[00:01:35.590 – 00:01:36.230] Contohnya

[00:01:36.230 – 00:01:37.350] So dapat lah sale RM5000

[00:01:38.150 – 00:01:38.750] Sebulan

[00:01:38.750 – 00:01:39.750] Sikit sangat lah tu kan

[00:01:39.750 – 00:01:40.350] So maksudnya

[00:01:40.350 – 00:01:41.410] Tak boleh lah

[00:01:41.410 – 00:01:42.370] Sebulan bagi

[00:01:43.370 – 00:01:43.970] RM1000

[00:01:43.970 – 00:01:45.210] Tak boleh lah

[00:01:45.210 – 00:01:46.210] Sikit sangat lah tu kan

[00:01:46.210 – 00:01:47.730] So kenalah bagi mungkin

[00:01:47.730 – 00:01:49.290] RM10,000 sebulan

[00:01:49.290 – 00:01:50.770] Baru dah dapat sale sedap sikit

[00:01:50.770 – 00:01:51.390] RM50,000

[00:01:51.390 – 00:01:52.530] Atau RM3000

[00:01:52.530 – 00:01:53.530] Macam tu

[00:01:53.530 – 00:01:58.790] So katakanlah closing rate 10% kita bagi dia 1 unit

[00:01:58.790 – 00:02:00.690] Unit ni pun dia terpulang

[00:02:00.690 – 00:02:06.050] Ada setengah orang dia bagi level 1 ni berapa persen daripada sale pun boleh juga

[00:02:06.050 – 00:02:07.390] Sebab tu saya cakap ni contohnya

[00:02:07.390 – 00:02:16.470] Saya nak cakap yang untuk whatsapp ni biasanya commission quantity adalah based on berapa banyak sale yang dia buat

[00:02:16.470 – 00:02:19.450] Boleh jadi berapa banyak sale tu daripada unit

[00:02:19.450 – 00:02:21.710] Boleh jadi daripada sale tu sendiri

[00:02:21.710 – 00:02:27.050] Kita cakap kat sini contohnya below daripada RM210,000

[00:02:27.050 – 00:02:29.470] Contohnya below RM5,000 level 1

[00:02:29.470 – 00:02:31.630] Atas RM5,000 level 2

[00:02:31.630 – 00:02:34.270] Atas RM10,000 level 3

[00:02:34.270 – 00:02:36.070] Atas RM20,000 level 4

[00:02:36.070 – 00:02:39.250] Ataupun bawah RM100,000 level 1

[00:02:39.250 – 00:02:40.810] Atas RM100,000 level 2

[00:02:40.810 – 00:02:43.070] Atas RM200,000 jadi macam tu

[00:02:43.070 – 00:02:47.730] So that's why unit ke sale ke dia terpulang

[00:02:47.730 – 00:02:49.710] Satu grup mungkin satu grup

[00:02:49.710 – 00:02:51.670] sebijik rumah boleh main kuanti rumah

[00:02:51.670 – 00:02:53.490] so dia biasanya mesti kena ada

[00:02:53.490 – 00:02:55.430] some kind of benchmark

[00:02:55.430 – 00:02:57.450] unit ataupun sale

[00:02:58.130 – 00:02:59.250] ataupun scan-scan

[00:02:59.250 – 00:03:01.730] dan belah kanan ni pula kita boleh bagi

[00:03:01.730 – 00:03:03.470] by fixed amount macam ni

[00:03:03.470 – 00:03:05.930] fixed amount lah kosong

[00:03:05.930 – 00:03:08.010] 1 ringgit, 2 ringgit, 4 ringgit

[00:03:08.010 – 00:03:09.950] ataupun kita boleh bagi dalam bentuk

[00:03:09.950 – 00:03:11.770] percent contohnya

[00:03:11.770 – 00:03:13.530] sale atas

[00:03:14.790 – 00:03:15.730] RM300,000

[00:03:15.730 – 00:03:17.870] kita bagi dia 2% pun boleh juga

[00:03:18.850 – 00:03:21.050] So, kini adalah commission quantity

[00:03:21.790 – 00:03:23.370] Jadi, berapa income dia dapat?

[00:03:23.650 – 00:03:25.770] Contohnya, kalau dia dapat 100 unit

[00:03:25.770 – 00:03:28.310] 1 ringgit dia dapat dah 100 ringgit kat sini

[00:03:28.310 – 00:03:28.990] Betul tak?

[00:03:30.090 – 00:03:31.630] Kalau dia dapat 300 unit terjual

[00:03:31.630 – 00:03:33.450] 300 unit darat dengan 2 ringgit

[00:03:33.450 – 00:03:34.530] Dapat 600 ringgit

[00:03:35.170 – 00:03:37.270] Kalau dia dapat 500 unit terjual

[00:03:37.270 – 00:03:38.150] Darat dengan 4 ringgit

[00:03:38.150 – 00:03:39.510] Dia dapatlah 2 ribu ringgit

[00:03:39.510 – 00:03:41.450] So, benda ni kita dah tak faham

[00:03:41.450 – 00:03:42.390] Mindset kita macam tadi

[00:03:43.150 – 00:03:44.430] Benda ni tak ada right and wrong

[00:03:44.430 – 00:03:45.870] Awak yang kena design sendiri

[00:03:45.870 – 00:03:47.630] berdasarkan kesesuaian

[00:03:47.630 – 00:03:49.710] bisnes awak. Sebab tu bila orang kata

[00:03:49.710 – 00:03:51.710] nak design sistem commission ni senang susah

[00:03:51.710 – 00:03:53.150] saya sebenarnya jawab agak susah

[00:03:53.150 – 00:03:55.690] dan dia perlukan adjustment. Mungkin

[00:03:55.690 – 00:03:57.350] commission pertama kita tengok impact dia

[00:03:57.350 – 00:03:59.830] tak ok. Sebab tu commission ni kita try 2 bulan je

[00:03:59.830 – 00:04:01.370] maksimum pun 3 bulan

[00:04:01.370 – 00:04:03.770] bulan pertama adjustment. Bulan kedua tu

[00:04:03.770 – 00:04:05.530] sepatutnya dah ada impact yang positif

[00:04:05.530 – 00:04:07.610] kalau commission tu kita set up dia

[00:04:07.610 – 00:04:09.870] dalam masa 2 bulan tak ada impact positif

[00:04:09.870 – 00:04:11.630] tukar commission lain. Mungkin

[00:04:11.630 – 00:04:13.690] bukan unit. Mungkin bagi sale. Mungkin macam tu

[00:04:13.690 – 00:04:15.650] that's why commission ni tak nak masuk dalam

[00:04:15.650 – 00:04:17.670] offer later. Offer later kan adalah

[00:04:17.670 – 00:04:19.370] agreement paling agung.

[00:04:20.570 – 00:04:21.610] Sejil lahir dia.

[00:04:21.810 – 00:04:23.690] So, tak nak letak kat situ. So, kita letak

[00:04:23.690 – 00:04:24.370] kat dalam

[00:04:26.610 – 00:04:27.550] company, apa,

[00:04:27.670 – 00:04:29.690] handbook, staff handbook boleh. Kita panggil

[00:04:29.690 – 00:04:31.170] commission handbook boleh letak macam mana.

[00:04:31.550 – 00:04:33.710] Itu yang pertama, quantity. Yang kedua pula adalah

[00:04:33.710 – 00:04:35.710] quality. Kualiti ni pula

[00:04:35.710 – 00:04:37.550] apa? Daripada

[00:04:37.550 – 00:04:39.670] 10%, dia naik jadi 20%. Maksudnya

[00:04:39.670 – 00:04:41.770] dia double efficiency dia. Daripada

[00:04:41.770 – 00:04:43.630] 10%, 10% ni maksudnya

[00:04:43.630 – 00:04:45.370] 100 orang WhatsApp, 10 close.

[00:04:45.650 – 00:04:48.050] Tapi kalau kita tengok sebulan tu

[00:04:48.050 – 00:04:50.430] Katalah ada 5,000 leads

[00:04:50.430 – 00:04:52.170] Patutnya 5,000 leads

[00:04:52.170 – 00:04:54.010] 10% 500% dia yang close

[00:04:54.010 – 00:04:56.430] Tiba-tiba dia boleh buat 5,000 leads

[00:04:56.430 – 00:04:57.910] 1,000 yang close

[00:04:57.910 – 00:04:59.730] Maksudnya 20% kita reward dengan lagi

[00:04:59.730 – 00:05:01.430] Kenapa kita nak reward dengan dia pula

[00:05:01.430 – 00:05:03.730] Sebab kita dah jimat dekat kos iklan

[00:05:03.730 – 00:05:06.430] Betul tak? Sebab setiap satu leads tu

[00:05:06.430 – 00:05:07.970] Setiap satu customer yang masuk

[00:05:07.970 – 00:05:09.550] Takut-takut dia bazirkan

[00:05:09.550 – 00:05:11.130] Dan benda ni real

[00:05:11.130 – 00:05:13.410] Dan kelakar ni yang saya dah tengok

[00:05:13.410 – 00:05:15.430] team sale kan. Kadang-kadang kita supply 500

[00:05:15.430 – 00:05:17.570] leads. Ada yang ni pula kita supply

[00:05:17.570 – 00:05:19.550] 700 leads. Yang 500 leads

[00:05:19.550 – 00:05:21.310] tu lagi perform daripada 700 leads. Sebab

[00:05:21.310 – 00:05:22.650] 700 leads ni dia

[00:05:23.430 – 00:05:25.290] mengabaikan customer kadang-kadang. Ataupun

[00:05:25.290 – 00:05:27.350] mungkin salah team marketing. Mungkin team marketing

[00:05:27.350 – 00:05:29.370] pula supply leads yang tak berkualiti. Jadi kita nak

[00:05:29.370 – 00:05:31.490] pastikan efficiency kat situ. That's why

[00:05:31.490 – 00:05:33.670] quality ni dia biasanya

[00:05:33.670 – 00:05:35.290] benda-benda yang melibatkan lebih efisien.

[00:05:35.830 – 00:05:37.270] Contohnya quality ni juga boleh

[00:05:37.270 – 00:05:39.130] kita cakap dari sudut. Customer

[00:05:39.130 – 00:05:41.270] yang dia close tu nilai dia lagi besar

[00:05:41.270 – 00:05:42.990] AOV dia tinggi. Ataupun

[00:05:42.990 – 00:05:44.390] Average order value dia tinggi

[00:05:45.010 – 00:05:46.350] Itu adalah quantity

[00:05:46.350 – 00:05:49.050] Quantity berapa banyak yang dia

[00:05:49.050 – 00:05:51.110] Berjaya buat melalui closing di whatsapp

[00:05:51.110 – 00:05:52.390] Ataupun call ataupun appointment

[00:05:53.090 – 00:05:55.090] Next pula berapa quality

[00:05:55.090 – 00:05:56.870] Closing dia tu sama ada dari sudut

[00:05:56.870 – 00:05:59.030] Closing rate ataupun dari sudut amount

[00:05:59.030 – 00:06:01.110] Sale yang dia buat dia mungkin quality

[00:06:01.110 – 00:06:02.490] Quality per client ke

[00:06:03.510 – 00:06:05.310] Ataupun consistency ni pula

[00:06:05.310 – 00:06:06.870] Ini jarang-jarang orang buat

[00:06:06.870 – 00:06:08.670] Tapi saya buat dan memang Alhamdulillah

[00:06:08.670 – 00:06:09.670] Senang saya nak manage

[00:06:09.670 – 00:06:11.490] Tak payahlah yang macam budak sekolah

[00:06:11.490 – 00:06:12.970] Dia boleh fikir sendiri apa yang dia nak

[00:06:13.630 – 00:06:15.650] Kalau katakanlah dia hit konsisten

[00:06:15.650 – 00:06:17.930] Biasanya kita buat konsisten untuk yang ni

[00:06:17.930 – 00:06:20.130] Level 3 ataupun level 5

[00:06:20.790 – 00:06:22.430] Kalau dia berjaya konsisten

[00:06:22.990 – 00:06:25.570] Level 3 ataupun level 4 dalam kes ni

[00:06:25.570 – 00:06:27.530] Konsisten level 4

[00:06:27.530 – 00:06:29.150] 2 bulan berturut-turut

[00:06:29.150 – 00:06:30.010] Dia akan dapat

[00:06:30.730 – 00:06:31.430] RM1,500

[00:06:32.030 – 00:06:33.510] Ataupun dia dapat sebulan gaji

[00:06:33.510 – 00:06:34.490] RM2,000

[00:06:34.490 – 00:06:35.470] Ataupun dia dapat RM1,000

[00:06:35.470 – 00:06:36.050] Itu pula pada kita

[00:06:36.710 – 00:06:37.650] Konsistensi ni adalah

[00:06:37.650 – 00:06:39.450] Cara kita reward pada

[00:06:39.450 – 00:06:41.010] Reward yang paling tinggi

[00:06:41.010 – 00:06:42.570] Saja kita nak unlock

[00:06:42.570 – 00:06:43.430] Kita nak lock kan

[00:06:43.430 – 00:06:44.210] Kita nak beritahu kat dia

[00:06:44.210 – 00:06:46.310] Kita sebenarnya nak dia buat level 4

[00:06:46.310 – 00:06:47.390] Tapi kita tak nak paksa

[00:06:47.390 – 00:06:49.310] Kita nak dia yang paksa diri dia sendiri

[00:06:50.330 – 00:06:51.990] So ini adalah template commission

[00:06:51.990 – 00:06:54.750] Dan ada banyak lagi template anda boleh tengok dalam video seterusnya

[00:06:54.750 – 00:06:55.790] Cuma saya nak beritahu

[00:06:55.790 – 00:06:56.610] Last disclaimer

[00:06:56.610 – 00:06:58.630] Dia tak wajib macam ni

[00:06:58.630 – 00:06:59.850] Ini optional sahaja

[00:06:59.850 – 00:07:02.510] Nak buat kuantiti code macam mana pun boleh

[00:07:02.510 – 00:07:04.430] Unit ke percent ke pun boleh

[00:07:05.050 – 00:07:07.070] Quality nak buat macam mana pun boleh

[00:07:07.070 – 00:07:08.510] Tapi kena faham konsep je

[00:07:08.510 – 00:07:11.490] Konsep dia kuantiti ni berdasarkan berapa jumlah

[00:07:12.210 – 00:07:14.510] Kualiti ni berdasarkan efisienci

[00:07:15.350 – 00:07:18.390] Konsistensi ni berdasarkan performance setiap bulan

[00:07:18.390 – 00:07:21.650] Sebab jihad yang paling mencabar

[00:07:21.650 – 00:07:22.450] Ibaratnya lah

[00:07:22.450 – 00:07:26.230] Ataupun perjuangan yang paling sukar adalah untuk konsisten setiap bulan

[00:07:26.230 – 00:07:27.590] Bukan senang nak konsisten

[00:07:27.590 – 00:07:29.670] Bulan ni perform, bulan depan drop

[00:07:29.670 – 00:07:30.770] Sebab tu kita wujudkan benda ni

[00:07:30.770 – 00:07:33.490] Konsistensi ni diukur by bulan

[00:07:33.490 – 00:07:36.470] Awak mungkin boleh buat 3 bulan konsisten

[00:07:36.470 – 00:07:37.250] Terpulang pada awak

[00:07:37.250 – 00:07:38.190] Tak ada right and wrong pun

[00:07:38.190 – 00:07:40.530] Cuma saya memang tak suka bonus

[00:07:40.530 – 00:07:42.650] Bagi saya bonus tahunan memang saya tak buat

[00:07:42.650 – 00:07:44.770] Sebab kenapa kita nak rewardkan dia

[00:07:44.770 – 00:07:46.290] Pada tahun depan bulan 3

[00:07:46.290 – 00:07:47.250] Terlampau-lambat

[00:07:47.250 – 00:07:50.170] Dan bila kita rewardkan dia dengan umrah bagai apa semua

[00:07:50.170 – 00:07:51.450] Patut resign, kita sakit hati

[00:07:51.450 – 00:07:52.970] Padahal memang patutnya hak dia pun

[00:07:52.970 – 00:07:55.250] Memang tu kerja yang dia dah buat tahun lepas

[00:07:55.250 – 00:07:58.250] Kenapa bila kita bagi dia reward umrah lah

[00:07:58.250 – 00:07:59.590] Bagi dia reward benda ni

[00:07:59.590 – 00:08:01.450] Bila dia resign kita moyan

[00:08:01.450 – 00:08:02.470] Kata staff tak agai

[00:08:02.470 – 00:08:03.950] Sebenarnya bukan staff tak agai

[00:08:03.950 – 00:08:05.110] Memang tu reward dia pun

[00:08:05.110 – 00:08:07.030] Reward yang didelaykan pada tahun depan

[00:08:07.690 – 00:08:08.670] Kita pula expect

[00:08:08.670 – 00:08:09.830] Bila kita bagi reward tahun tu

[00:08:09.830 – 00:08:11.150] Kita nak dia perform tahun tu

[00:08:11.150 – 00:08:11.970] Eh salah

[00:08:11.970 – 00:08:13.030] So that's why

[00:08:13.030 – 00:08:13.910] Saya tak suka benda tu

[00:08:13.910 – 00:08:14.410] Saya rasa

[00:08:14.410 – 00:08:16.310] Delay gratification ni

[00:08:16.310 – 00:08:18.090] Untuk boss investor boleh lah

[00:08:18.090 – 00:08:19.030] Tapi

[00:08:19.030 – 00:08:20.410] Delay reward ni

[00:08:20.410 – 00:08:21.810] Tak logik untuk staff

[00:08:21.810 – 00:08:23.810] Sebab dia perlukan tenaga

[00:08:23.810 – 00:08:24.530] Dan motivasi

[00:08:24.530 – 00:08:25.450] Setiap bulan

[00:08:25.450 – 00:08:26.750] Setiap bulan adalah

[00:08:26.750 – 00:08:27.630] Perjuangan yang baru

[00:08:27.630 – 00:08:28.990] Untuk orang yang buat kerja

[00:08:28.990 – 00:08:30.130] Sebab setiap bulan

[00:08:30.130 – 00:08:30.870] Perlukan tenaga

[00:08:30.870 – 00:08:32.090] Dari sudut kudrat

[00:08:32.090 – 00:08:33.290] Ataupun dari sudut otak

[00:08:33.290 – 00:08:35.010] Jumpa dalam video selanjutnya

[00:08:35.010 – 00:08:36.050] Zaz