Performance Culture Source: https://coachadib.com/module/6ac0c12d561f12e15f5c84c8 Automatic full-length draft. Uncertain wording and figures require review. [00:00:01.780 – 00:00:31.000] 8 Pillar Performance Culture. Ilmu ni saya discover tahun lepas dan saya akan upgrade lagi nanti tapi tak apa. Fahamkan dulu versi yang simple dan basic ni. Saya pecahkan kepada 8 jenis tiang ataupun 8 fasa. Kadang-kadang nak bagi reward pada tim ni tak perlu pun kita nak naikkan gaji. Kita buat fasa satu. Minimize distraction. Itu pun adalah reward. Itu pun adalah mungkin bukan pillars lah saya rasa lebih tepat yang ni. [00:00:31.000 – 00:00:33.460] mungkin 8 fasa performance culture [00:00:33.460 – 00:00:35.360] pun boleh juga. Nak panggil pilih pun [00:00:35.360 – 00:00:37.360] boleh lah. Tak ada masalah. Tapi mungkin [00:00:37.360 – 00:00:39.100] fasa pertama adalah, kita kurangkan [00:00:39.100 – 00:00:41.080] distraction. Sebelum ni, dia yang buat sale, dia yang [00:00:41.080 – 00:00:43.140] kena run iklan. Kan pening kat situ. Macam ni [00:00:43.140 – 00:00:45.120] nak perform? A dengan B. Lepas tu dia [00:00:45.120 – 00:00:46.780] pula yang buka pasal. Betul tak ada [00:00:46.780 – 00:00:48.900] AIN. Okay, mula AIS. So, awak fokus buat [00:00:48.900 – 00:00:51.240] sale sahaja. Oh, Alhamdulillah. Thank you [00:00:51.240 – 00:00:52.860] boss. Baru saya boleh perform macam ni. [00:00:53.660 – 00:00:55.120] Haa, ya. Benda ni kelakar. [00:00:55.580 – 00:00:57.260] Tapi, bila staff ni [00:00:57.260 – 00:00:58.980] buat banyak sangat kerja, bukan kata staff [00:00:58.980 – 00:01:00.760] kita pun tak boleh nak fokus. So, [00:01:01.000 – 00:01:04.180] Dia punya reward yang pertama kadang-kadang adalah tak ada tambah gaji [00:01:04.180 – 00:01:05.820] Tambah gaji pun tak boleh solvekan masalah [00:01:05.820 – 00:01:08.360] Reward yang pertama adalah kurangkan distraction [00:01:09.100 – 00:01:10.100] Simplifikan geoskop [00:01:10.100 – 00:01:12.100] Buat dia specialise, bukannya generalise [00:01:12.880 – 00:01:14.940] Nombor dua pula adalah freedom of choice [00:01:14.940 – 00:01:15.620] Apa maksud dia? [00:01:16.200 – 00:01:18.020] Bagi dia goal, jangan bagi dia task [00:01:19.520 – 00:01:21.920] Bagi dia goal, jangan bagi dia task [00:01:21.920 – 00:01:23.060] Apa maksud goal? [00:01:23.220 – 00:01:27.240] Goal ni, kita nak dapatkan sale RM50,000 sebulan seorang [00:01:27.240 – 00:01:28.060] Itu goal awak [00:01:28.060 – 00:01:28.840] Itu goal [00:01:28.840 – 00:01:30.140] Maksudnya sebulan [00:01:30.140 – 00:01:30.900] Ada goal yang jelas [00:01:30.900 – 00:01:31.340] RM50,000 [00:01:31.340 – 00:01:32.660] Apa pula task [00:01:32.660 – 00:01:33.820] Oh hari ni awak kena edit [00:01:33.820 – 00:01:34.420] Intelligent video [00:01:34.420 – 00:01:35.720] Esok awak kena jumpa customer [00:01:35.720 – 00:01:36.620] Lepas tu awak kena ni [00:01:36.620 – 00:01:37.520] Lepas tu jaga muka pasar [00:01:37.520 – 00:01:38.040] Itu task [00:01:38.040 – 00:01:39.480] Task ni benda kecil-kecil [00:01:39.480 – 00:01:40.420] Kadang-kadang [00:01:40.420 – 00:01:42.200] Kita busy bagi task [00:01:42.200 – 00:01:43.480] Tapi tak pernah bagi goal [00:01:44.280 – 00:01:45.620] Busy paksa buat task [00:01:45.620 – 00:01:47.280] Tapi goal tak pernah pun tekankan [00:01:47.280 – 00:01:48.160] So that's why [00:01:48.160 – 00:01:49.560] Saya tak fokus pada task [00:01:49.560 – 00:01:50.780] Bagi saya task ni pergi mampus [00:01:50.780 – 00:01:51.460] Buat tak buat [00:01:51.460 – 00:01:52.200] Bukan kisah pun [00:01:52.200 – 00:01:53.840] Yang saya pentingkan [00:01:53.840 – 00:01:54.240] Goal [00:01:54.240 – 00:01:55.860] Sebab goal itu adalah profit [00:01:55.860 – 00:01:56.820] Profit itu adalah [00:01:56.820 – 00:01:57.580] Oksigen pada company [00:01:57.580 – 00:01:59.460] ni. So, kalau kita [00:02:00.040 – 00:02:01.420] tak boleh nak bagi goal [00:02:01.420 – 00:02:03.380] yang jelas, kita gagal lah sebagai bos. [00:02:03.920 – 00:02:05.240] So, that's why. Jangan bagi task. [00:02:05.500 – 00:02:07.260] Sebab tu beza kadang-kadang. Bos penat [00:02:07.260 – 00:02:09.260] saya penat datang ofis. Saya tak tahu [00:02:09.260 – 00:02:11.460] staff saya ni kena tunggu [00:02:11.460 – 00:02:13.520] jawapan. Orang cakap A pun nak buat A. [00:02:13.640 – 00:02:15.320] Orang cakap B pun nak buat B. Bukan salah [00:02:15.320 – 00:02:16.960] pada staff. Salah pada bos. [00:02:17.260 – 00:02:19.560] Sebab bos yang bagi arahan level [00:02:19.560 – 00:02:21.200] paling rendah. Level task. [00:02:21.860 – 00:02:23.360] Kita nak bagi arahan. Bukan level [00:02:23.360 – 00:02:25.540] task. Kalau level task, kita penat. Hari-hari [00:02:25.540 – 00:02:27.280] kena bagi task. Setiap masa kena [00:02:27.280 – 00:02:29.440] bagi tas. Arahan yang kita nak bagi [00:02:29.440 – 00:02:31.420] adalah level goal. Level [00:02:31.420 – 00:02:33.340] goal tidak memerlukan banyak sangat arahan. [00:02:33.520 – 00:02:35.300] Mungkin 2-3 arahan. Mungkin [00:02:35.300 – 00:02:37.120] 1 arahan. Sebab tu jok skop [00:02:37.120 – 00:02:39.320] sebenarnya adalah goal. Jok skop [00:02:39.320 – 00:02:41.240] jangan letak pada tas. Contoh [00:02:41.240 – 00:02:43.200] letak jok skop awak. Edit 3 [00:02:43.200 – 00:02:45.240] video sehari. Itu jok skop. Lemah [00:02:45.240 – 00:02:47.520] jok skop tu. Maka jok skop [00:02:47.520 – 00:02:48.640] tu akan cepat sangat expired. [00:02:49.100 – 00:02:51.280] Jok skop yang bagus adalah bila kita [00:02:51.280 – 00:02:53.720] baik tahu jok skop awak menghasilkan [00:02:53.720 – 00:02:55.560] sale minimum RM30,000 sebulan. [00:02:55.560 – 00:02:56.220] Nombor satu [00:02:56.220 – 00:02:57.600] Jogescope yang kedua [00:02:57.600 – 00:02:58.380] Memastikan [00:02:58.380 – 00:02:59.380] Good review [00:02:59.380 – 00:03:00.380] Average 3 star [00:03:00.380 – 00:03:00.980] Dan ke atas [00:03:00.980 – 00:03:01.580] Setiap customer [00:03:01.580 – 00:03:02.940] Jogescope awal yang ketiga [00:03:02.940 – 00:03:03.920] Adalah memastikan [00:03:03.920 – 00:03:04.980] Blah blah blah [00:03:04.980 – 00:03:06.300] Itu baru jogescope [00:03:06.300 – 00:03:07.120] Sebab jogescope [00:03:07.120 – 00:03:08.320] Berdiri atas [00:03:08.320 – 00:03:09.100] Paksi goal [00:03:09.100 – 00:03:10.220] Dia jarang expired [00:03:11.440 – 00:03:12.040] Kita [00:03:12.040 – 00:03:13.840] Bagi dia freedom of choice [00:03:13.840 – 00:03:14.300] Maksudnya [00:03:14.300 – 00:03:15.040] Biar dia pilih [00:03:15.040 – 00:03:15.960] Apa jalan paling bijak [00:03:15.960 – 00:03:17.120] Untuk dapatkan result cepat mungkin [00:03:17.120 – 00:03:18.580] Sebab kita tahu dia talent [00:03:18.580 – 00:03:19.360] Kita tahu dia ni [00:03:19.360 – 00:03:20.260] Boleh buat kerja [00:03:20.260 – 00:03:21.160] Tapi bila kita [00:03:21.160 – 00:03:22.280] Mempaksa dia jadi [00:03:22.280 – 00:03:23.540] Task-task-task oriented [00:03:23.540 – 00:03:24.540] Dia akan jadi bodoh [00:03:24.540 – 00:03:25.060] Sikit orang lama [00:03:25.060 – 00:03:26.320] Dah lama aku ikut je lah [00:03:26.320 – 00:03:27.180] Apa bos aku nak buat [00:03:27.180 – 00:03:27.840] Kau buat A [00:03:27.840 – 00:03:28.420] Buat A je lah [00:03:28.420 – 00:03:29.780] Sebab tu kadang bagus juga [00:03:29.780 – 00:03:30.540] Bos ni malas [00:03:31.680 – 00:03:32.280] Sebab tu [00:03:32.280 – 00:03:33.200] Kalau awak tengok [00:03:33.200 – 00:03:34.080] Saya ada ajar tadi [00:03:34.080 – 00:03:35.740] Micro manage dengan macro manage [00:03:35.740 – 00:03:36.880] Dia ada fasa dia [00:03:36.880 – 00:03:37.960] Mula-mula [00:03:37.960 – 00:03:39.140] Kita tak nak team buat kepala [00:03:39.140 – 00:03:41.000] Jangan awal sangat buat kepala [00:03:41.000 – 00:03:41.600] Relax dulu [00:03:41.600 – 00:03:42.900] Dua minggu pertama [00:03:42.900 – 00:03:44.080] Follow dulu training kita [00:03:44.080 – 00:03:44.720] Macro [00:03:44.720 – 00:03:46.300] Lepas dah dua bulan [00:03:46.300 – 00:03:47.740] Kita nak awak buat kepala [00:03:47.740 – 00:03:48.840] Sebab awak dah faham [00:03:48.840 – 00:03:49.340] Structure [00:03:49.340 – 00:03:50.000] Dah belajar [00:03:50.000 – 00:03:50.660] Dah hafal [00:03:50.660 – 00:03:52.100] Tak apa buat kepala lepas tu [00:03:52.100 – 00:03:53.320] Apa maksud buat kepala [00:03:53.320 – 00:03:55.800] Apa cara lagi bijak untuk capai goal [00:03:56.680 – 00:03:57.500] Sebab tu saya [00:03:57.500 – 00:03:59.560] Paksa tim buat ikut sebijik-sebijik ni [00:03:59.560 – 00:04:00.280] Waktu mula-mula je [00:04:00.280 – 00:04:01.360] Lepas tu saya dah tak monitor lah [00:04:01.860 – 00:04:02.920] Bukan tak monitor apa [00:04:02.920 – 00:04:04.940] Maksudnya kita dah tak monitor detail [00:04:04.940 – 00:04:05.840] Micromanage sangat [00:04:05.840 – 00:04:07.380] Kita dah bagi dia kelonggaran [00:04:07.380 – 00:04:09.320] Untuk fokus kepada goal [00:04:09.320 – 00:04:10.240] Bukan pada task [00:04:10.240 – 00:04:11.860] Kalau fokus pada task [00:04:11.860 – 00:04:12.480] Kita penat lah [00:04:12.480 – 00:04:13.140] Hari-hari tanya [00:04:13.140 – 00:04:13.680] Nampak apa eh [00:04:13.680 – 00:04:14.280] Nampak apa eh [00:04:14.280 – 00:04:16.160] Itulah saya tak dapat lagi yang tu [00:04:16.160 – 00:04:18.220] Itulah sebab hari tu kan kena tunggu yang ni [00:04:18.220 – 00:04:19.580] Yang ni tak pas lagi ni [00:04:19.580 – 00:04:21.080] Oh hari tu yang ni tak bagi lagi [00:04:21.080 – 00:04:23.300] Sebab kita terlampau fokus kepada goal [00:04:23.320 – 00:04:24.020] That's why [00:04:24.020 – 00:04:25.520] Freedom of choice ni [00:04:25.520 – 00:04:27.160] Kita empowering staff kita [00:04:27.840 – 00:04:28.840] Empowering dia orang [00:04:28.840 – 00:04:30.460] Untuk pilih apa yang terbaik [00:04:30.460 – 00:04:31.700] Mungkin TikTok ads [00:04:31.700 – 00:04:32.560] Mungkin Facebook ads [00:04:32.560 – 00:04:33.440] Mungkin Google ads [00:04:33.440 – 00:04:33.700] Ya [00:04:33.700 – 00:04:35.180] Awak nak belajar [00:04:35.180 – 00:04:35.600] Belajar [00:04:35.600 – 00:04:36.480] Saya bagi kota [00:04:36.480 – 00:04:37.180] Belajar untuk awak [00:04:37.180 – 00:04:38.140] RM200 sebulan [00:04:39.220 – 00:04:39.780] Contohnya [00:04:39.780 – 00:04:40.660] Itu fasa yang kedua [00:04:40.660 – 00:04:41.620] Nampak [00:04:41.620 – 00:04:42.780] Ni tak bagi duit lagi ya [00:04:42.780 – 00:04:44.320] Ini you just minimize distraction [00:04:44.320 – 00:04:46.020] Bagi freedom of choice [00:04:46.020 – 00:04:46.780] Next [00:04:46.780 – 00:04:47.500] Nombor tiga adalah [00:04:47.500 – 00:04:48.380] Freedom of time [00:04:48.380 – 00:04:50.460] Freedom of time ni maksudnya [00:04:50.460 – 00:04:51.960] Bagi kelonggaran masa [00:04:51.960 – 00:04:53.200] Untuk dibalik kerja awal [00:04:53.200 – 00:04:54.220] Dan work from home [00:04:54.220 – 00:04:55.000] Untuk naikkan energy [00:04:55.940 – 00:04:56.580] Guys [00:04:57.440 – 00:04:58.840] Besar benda ni sebenarnya [00:04:58.840 – 00:05:00.300] Dia tak cakap duit lagi tau [00:05:00.300 – 00:05:01.880] Awak tak keluarkan apa-apa duit [00:05:01.880 – 00:05:03.940] Boss hanya tukar mindset je [00:05:03.940 – 00:05:04.600] That's why [00:05:05.320 – 00:05:07.060] When you change your mindset [00:05:07.060 – 00:05:08.660] You change your economy [00:05:09.360 – 00:05:10.900] Bila boss tukar mindset [00:05:10.900 – 00:05:12.360] Bila leader tukar mindset [00:05:12.360 – 00:05:13.840] Bila manager tukar mindset [00:05:13.840 – 00:05:15.780] Bila staff pun berjaya tukar mindset [00:05:15.780 – 00:05:17.460] Sebab daripada pertukaran [00:05:17.460 – 00:05:18.540] Struktur atas ni [00:05:18.540 – 00:05:20.060] Menukarkan yang bawah sekali [00:05:20.060 – 00:05:21.260] Tempias dia kena [00:05:21.260 – 00:05:22.800] The whole economy [00:05:22.800 – 00:05:24.120] Maksudnya kita naik income [00:05:24.120 – 00:05:25.760] When you change your mindset [00:05:25.760 – 00:05:26.580] You change your economy [00:05:26.580 – 00:05:27.640] Maksudnya kita punya ekonomi [00:05:27.640 – 00:05:29.200] Sebab semua bermula dengan mindset [00:05:30.000 – 00:05:30.940] Freedom of time [00:05:30.940 – 00:05:32.600] Bagi kelonggaran masa untuk dibalik kerja [00:05:32.600 – 00:05:33.420] Ini paling simple lah [00:05:33.420 – 00:05:34.140] Kalau saya adalah [00:05:34.140 – 00:05:35.340] Saya suka dibalik awal sikit [00:05:36.080 – 00:05:37.640] Team saya sahajalah nak beritahu [00:05:37.640 – 00:05:38.640] Kita punya level radikal [00:05:38.640 – 00:05:40.300] Seminggu masuk ofis 2 hari sahaja [00:05:40.300 – 00:05:41.360] Itu pun [00:05:41.360 – 00:05:43.160] Masuk untuk training sahaja [00:05:43.160 – 00:05:44.240] Masuk ofis lambat [00:05:44.240 – 00:05:45.040] Balik kerja awal [00:05:45.980 – 00:05:47.100] Masuk pukul 10.30 [00:05:47.100 – 00:05:47.340] 11 [00:05:47.340 – 00:05:48.200] Balik pukul 4 [00:05:49.280 – 00:05:50.540] Masuk seminggu 2 hari je [00:05:50.540 – 00:05:52.160] Kadang-kadang masuk 2-3 jam [00:05:52.160 – 00:05:52.700] Saya suruh balik [00:05:52.700 – 00:05:54.480] Sebab ni saya punya team sale lah [00:05:54.480 – 00:05:55.660] Saya punya team sale level lain lah [00:05:55.660 – 00:05:57.560] Sebab dia orang ni dah 2-3 tahun kerja dengan saya [00:05:57.560 – 00:05:58.520] Elok je kan [00:05:58.520 – 00:05:59.280] Hit sale target [00:06:00.300 – 00:06:01.860] Sale sebulan 300k [00:06:01.860 – 00:06:03.720] Tapi kalau awak baru nak belajar tak apa [00:06:03.720 – 00:06:04.860] Tak payah lah fokus macam tu sangat [00:06:04.860 – 00:06:05.540] Tak payah over sangat [00:06:05.540 – 00:06:07.720] Awak bagi dia freedom mungkin [00:06:07.720 – 00:06:08.920] Jumaat half day [00:06:10.300 – 00:06:11.640] Mungkin Jumaat balik [00:06:11.640 – 00:06:13.040] Tak payah kerja from home [00:06:13.040 – 00:06:14.460] Maksudnya dia boleh reserve energy [00:06:14.460 – 00:06:15.400] Sebab team sale [00:06:15.400 – 00:06:16.380] Team marketing ke mana-mana [00:06:16.880 – 00:06:17.320] Bayangkan [00:06:17.800 – 00:06:18.980] Kalau macam team sale [00:06:19.800 – 00:06:21.400] Pagi dah kena penjara kat ofis [00:06:21.400 – 00:06:22.440] Sampai pukul 6 petang [00:06:22.440 – 00:06:23.880] Malam nak kena reply whatsapp lagi [00:06:23.880 – 00:06:25.180] Sabtu nak kena reply whatsapp lagi [00:06:25.180 – 00:06:25.900] So apa yang berlaku [00:06:25.900 – 00:06:27.120] Kalau kita penjadikan orang lama sangat [00:06:27.120 – 00:06:28.840] Memang tak reply lah jawabnya [00:06:28.840 – 00:06:30.380] Malam dia nak rehat dengan family lagi [00:06:30.380 – 00:06:31.220] Sabtu lah nak reply [00:06:31.220 – 00:06:31.860] Nak rehat lagi [00:06:31.860 – 00:06:33.380] So instead of kita rugi [00:06:33.380 – 00:06:34.320] Masa paling berharga [00:06:34.320 – 00:06:35.880] Yang waktu customer betul-betul [00:06:35.880 – 00:06:36.500] Text kita [00:06:36.500 – 00:06:38.580] Sabtu ahad lah waktu customer whatsapp [00:06:39.080 – 00:06:40.500] Kita bagi dia kelonggaran masa [00:06:41.060 – 00:06:42.360] Kelonggaran masa ni terpulang lah [00:06:42.360 – 00:06:43.220] Nak bagi [00:06:43.220 – 00:06:45.080] Masuk kerja lambat ke [00:06:45.080 – 00:06:46.420] Balik kerja awal ke [00:06:46.420 – 00:06:47.560] Jumaat cuti ke [00:06:48.200 – 00:06:49.080] Flexible kan ke [00:06:49.080 – 00:06:50.640] So bagi saya freedom of time ni [00:06:50.640 – 00:06:51.440] Tak keluarkan duit [00:06:51.440 – 00:06:53.540] Tapi sebenarnya dia boleh tambah productivity [00:06:53.540 – 00:06:54.960] Kantang kadang [00:06:54.960 – 00:06:56.480] Less is more [00:06:57.240 – 00:06:58.780] Maksudnya yang sikit tu yang banyak [00:06:59.620 – 00:07:00.500] Nombor empat [00:07:00.500 – 00:07:01.360] Freedom of knowledge [00:07:01.360 – 00:07:03.380] Yang ni pun benda yang menarik lah [00:07:03.380 – 00:07:04.300] Maksudnya kita cakap dia [00:07:04.300 – 00:07:05.860] Awak nak belajar apa-apa [00:07:05.860 – 00:07:06.480] Claimable [00:07:06.480 – 00:07:07.640] Dengan company [00:07:07.640 – 00:07:09.740] Kota awak RM200 sebulan [00:07:09.740 – 00:07:11.120] Oh thank you boss [00:07:11.120 – 00:07:12.460] Dia pun beli macam-macam benda [00:07:13.520 – 00:07:16.120] Cuma kalau kita nak biar macam fair sikit [00:07:16.120 – 00:07:18.080] Awak kena cover 10% je [00:07:18.080 – 00:07:19.340] Macam apply loan bank [00:07:19.900 – 00:07:21.580] 90% company sponsor [00:07:21.580 – 00:07:22.760] Ataupun bank letak [00:07:22.760 – 00:07:23.820] 10% je dia bayar [00:07:23.820 – 00:07:25.220] Sebab kita nak juga dia rasa [00:07:26.220 – 00:07:26.700] Bertanggungjawab [00:07:26.700 – 00:07:28.480] Contoh kos tu harga RM100 [00:07:28.480 – 00:07:29.440] Dia close RM1 je [00:07:29.440 – 00:07:29.800] Dah [00:07:30.440 – 00:07:31.840] Company lain pergi buat bond [00:07:32.460 – 00:07:33.580] Awak kena belajar [00:07:33.580 – 00:07:35.080] Katalah kos tu harga RM500 [00:07:35.080 – 00:07:36.240] Company beli untuk awak [00:07:36.240 – 00:07:36.940] Okay fine RM500 [00:07:37.840 – 00:07:39.280] Tapi kita letak bond dengan awak [00:07:39.280 – 00:07:40.260] Awak kena kerja dengan company [00:07:40.260 – 00:07:41.080] Selama 3 bulan [00:07:41.080 – 00:07:42.020] Kalau tak awak kena [00:07:42.020 – 00:07:43.100] Ataupun setahun [00:07:43.100 – 00:07:44.040] Takkan awak macam tu [00:07:44.040 – 00:07:44.980] So cakap okay tak apa [00:07:45.580 – 00:07:47.100] Awak kena cover 10% [00:07:47.100 – 00:07:47.920] Just nak menunjukkan [00:07:47.920 – 00:07:48.500] Commitment awak [00:07:48.500 – 00:07:49.380] Saya nak pastikan [00:07:49.380 – 00:07:50.660] Walaupun kamu dah sponsor [00:07:50.660 – 00:07:51.740] Knowledge tu melekat pada awak [00:07:51.740 – 00:07:52.880] In case awak tak ada [00:07:52.880 – 00:07:53.360] Zain company [00:07:53.360 – 00:07:54.500] Awak tak ada knowledge tu [00:07:54.500 – 00:07:55.620] So tak rugi pun awak bayar [00:07:55.620 – 00:07:56.640] Yang ini menunjukkan [00:07:56.640 – 00:07:57.500] Awak betul-betul bersungguh [00:07:57.500 – 00:07:58.420] Dan awak akan habiskan [00:07:58.420 – 00:07:59.000] Cost tu [00:07:59.000 – 00:07:59.780] Awak tak akan anggap main-main [00:07:59.780 – 00:08:01.460] Ini beli claim-claim-claim [00:08:01.460 – 00:08:01.940] Tak tengok [00:08:01.940 – 00:08:03.240] So ini pun satu topik [00:08:03.240 – 00:08:04.000] Satu benda yang boleh try [00:08:04.780 – 00:08:05.680] Pasal kelima adalah [00:08:05.680 – 00:08:06.480] Freedom of money [00:08:06.480 – 00:08:08.040] Sini barulah kita masukkan [00:08:08.040 – 00:08:08.800] Commission quantity [00:08:08.800 – 00:08:09.400] Quality [00:08:10.180 – 00:08:10.860] Consistency kan [00:08:10.860 – 00:08:11.560] So [00:08:11.560 – 00:08:12.800] Kita dah faham dah [00:08:12.800 – 00:08:14.040] Yang commission-commission [00:08:14.040 – 00:08:14.960] Apa semua ni [00:08:14.960 – 00:08:16.920] Takkan berlaku dengan bagus [00:08:16.920 – 00:08:17.760] Kalau awak tak [00:08:17.760 – 00:08:22.880] softkan benda-benda basic ni. Jokescope pun berterabu. Kan? Lepas tu [00:08:22.880 – 00:08:26.720] bagi task pula tu. Staff pun jadi blur. Kerja main buah je. Ikut arahan [00:08:26.720 – 00:08:30.360] bos. Lepas tu tak ada flexibility. Dia pun tak boleh nak perform. Bila [00:08:30.360 – 00:08:34.260] dia penat kudrat, otak tak boleh fikir. Kita nak kudrat dia penat [00:08:34.260 – 00:08:38.020] dalam keadaan yang optimum. Tak penat sangat. Kalau tak, sebab dia [00:08:38.020 – 00:08:42.440] ada dua kerja tau. Kerja otak, kerja kudrat. Orang yang kerja [00:08:42.440 – 00:08:46.180] kudrat jarang boleh kerja otak. Orang yang kerja otak jarang boleh [00:08:46.180 – 00:08:46.700] Kerja kudrat [00:08:47.440 – 00:08:48.000] Sebab ni [00:08:48.000 – 00:08:49.020] Dua benda yang berbeza [00:08:50.120 – 00:08:50.880] So that's why [00:08:50.880 – 00:08:51.400] Kita kalau boleh [00:08:51.400 – 00:08:52.140] Tak nak habiskan [00:08:52.140 – 00:08:53.060] Ram tenaga dia [00:08:53.060 – 00:08:53.460] Banyak sangat [00:08:53.460 – 00:08:54.620] Kita nak biar sehari [00:08:54.620 – 00:08:56.020] Mungkin nak 70% [00:08:56.020 – 00:08:56.640] Kerja kudrat [00:08:56.640 – 00:08:57.420] 30% ni memang [00:08:57.420 – 00:08:58.040] Nak bagi dia rest [00:08:58.040 – 00:08:58.640] Sebab time tu [00:08:58.640 – 00:08:59.300] Otak dia berjalan [00:08:59.300 – 00:08:59.900] Dia akan fikir [00:08:59.900 – 00:09:00.580] Macam mana aku nak improve [00:09:01.460 – 00:09:02.360] So barulah [00:09:02.360 – 00:09:03.460] Kita masuk fasa kelima [00:09:03.460 – 00:09:04.340] Masukkan commission [00:09:04.960 – 00:09:05.900] Mungkin next pulak [00:09:05.900 – 00:09:07.260] Kita masukkan commission quality [00:09:07.260 – 00:09:08.580] Ni commission quality ni [00:09:08.580 – 00:09:09.000] Maksudnya [00:09:09.000 – 00:09:10.180] Fasa ke enam ni [00:09:10.180 – 00:09:11.080] Tadi quantity je [00:09:11.080 – 00:09:12.220] Banyak video awak buat [00:09:12.220 – 00:09:12.660] Awak dapat [00:09:12.660 – 00:09:13.180] Yang ni pulak [00:09:13.180 – 00:09:14.660] Video awak FYP ke tak FYP [00:09:14.660 – 00:09:15.200] Awak dapat [00:09:15.200 – 00:09:16.380] ni freedom of choice [00:09:16.380 – 00:09:18.000] ni freedom of money [00:09:18.000 – 00:09:18.640] freedom of choice [00:09:18.640 – 00:09:19.120] maksudnya [00:09:19.120 – 00:09:20.280] dia boleh pilih [00:09:20.280 – 00:09:21.080] nak buat quantity banyak [00:09:21.080 – 00:09:21.720] quantity sikit [00:09:21.720 – 00:09:22.840] contohnya lah kan [00:09:22.840 – 00:09:24.120] ni freedom of money [00:09:24.120 – 00:09:25.420] freedom of money [00:09:25.420 – 00:09:26.180] freedom of choice [00:09:26.180 – 00:09:27.060] macam pening je ni [00:09:27.060 – 00:09:27.940] awak enggak lah [00:09:27.940 – 00:09:28.840] sama dia kurang [00:09:29.760 – 00:09:30.460] konsistensi pula [00:09:30.460 – 00:09:31.220] kan [00:09:31.220 – 00:09:32.620] freedom yang ke-8 ni [00:09:32.620 – 00:09:33.260] freedom of kudrat [00:09:33.260 – 00:09:34.640] macam saya punya ayat ni [00:09:34.640 – 00:09:35.540] apa maksud freedom of kudrat [00:09:35.540 – 00:09:36.040] dia macam ni tau [00:09:36.800 – 00:09:37.560] what if [00:09:37.560 – 00:09:38.820] kalau dia boleh graduate [00:09:39.540 – 00:09:40.300] what if [00:09:40.300 – 00:09:40.980] kalau one day [00:09:40.980 – 00:09:41.840] dia boleh jadi manager [00:09:41.840 – 00:09:43.040] itu sentiment [00:09:43.040 – 00:09:44.240] yang kita nak masukkan [00:09:44.240 – 00:09:45.720] eh what if nanti one day [00:09:45.720 – 00:09:46.700] awak pernah tak buat dah [00:09:46.700 – 00:09:47.740] reply whatsapp [00:09:47.740 – 00:09:48.520] awak tak buat dah [00:09:50.460 – 00:09:51.180] run ads [00:09:51.180 – 00:09:51.800] awak tak buat dah [00:09:52.260 – 00:09:53.820] awak yang train orang untuk buat [00:09:53.820 – 00:09:54.640] awak monitor je [00:09:54.640 – 00:09:55.160] ataupun [00:09:55.160 – 00:09:57.200] awak pula yang rekrut ke apa ke [00:09:57.200 – 00:09:57.600] maksudnya [00:09:58.740 – 00:10:00.040] dia buat kerja otak [00:10:00.040 – 00:10:01.280] dah tak payah nak buat kerja kudrat [00:10:01.280 – 00:10:02.620] ibarat macam dia dah merdeka lah [00:10:02.620 – 00:10:03.100] dia dah graduate [00:10:03.100 – 00:10:04.120] sebab logik akal lah [00:10:04.120 – 00:10:05.300] kalau dia live host yang bagus [00:10:05.300 – 00:10:06.400] habis bilik dia live host [00:10:06.400 – 00:10:07.540] takkan dia tak nak exit [00:10:07.540 – 00:10:08.580] so kita pun buat lah [00:10:08.580 – 00:10:09.460] pasal yang seterusnya adalah [00:10:09.460 – 00:10:11.800] dia dah keluar daripada [00:10:12.620 – 00:10:13.720] effort punya face [00:10:13.720 – 00:10:14.560] Dia dah lebih kepada [00:10:15.840 – 00:10:16.940] Mindset yang betul [00:10:16.940 – 00:10:17.800] Dia dah ada leadership [00:10:17.800 – 00:10:18.620] Benda tu lagi mahal [00:10:18.620 – 00:10:19.640] So that's why [00:10:19.640 – 00:10:20.000] Ini adalah [00:10:20.000 – 00:10:21.260] 8 pillar performance [00:10:21.260 – 00:10:22.700] Ataupun 8 proses [00:10:22.700 – 00:10:23.460] Nak memperformkan [00:10:23.460 – 00:10:23.940] Seseorang [00:10:23.940 – 00:10:25.060] Bermula dengan [00:10:25.060 – 00:10:26.000] Mengurangkan distraction [00:10:26.000 – 00:10:27.540] Kita bagi dia [00:10:27.540 – 00:10:27.940] Goal [00:10:27.940 – 00:10:28.640] Bekannya task [00:10:28.640 – 00:10:29.980] Kita bagi dia [00:10:29.980 – 00:10:30.960] Flexibility of time [00:10:30.960 – 00:10:32.220] Kita bagi dia [00:10:32.220 – 00:10:32.560] Support [00:10:32.560 – 00:10:33.160] That's the knowledge [00:10:33.760 – 00:10:34.700] Kita bagi dia [00:10:34.700 – 00:10:35.520] Commission quantity [00:10:35.520 – 00:10:36.900] Kita bagi dia [00:10:36.900 – 00:10:37.840] Commission quality [00:10:37.840 – 00:10:39.100] Kita activate [00:10:39.100 – 00:10:40.400] Commission consistency [00:10:40.400 – 00:10:41.580] Ni tiga-tiga ni optional [00:10:41.580 – 00:10:42.360] Nak buat tiga-tiga [00:10:42.360 – 00:10:42.700] Boleh [00:10:42.700 – 00:10:43.400] Salah satu boleh [00:10:43.400 – 00:10:45.320] Terpulang, at least ada. Dan last sekali [00:10:45.320 – 00:10:47.020] Kita graduatkan dia as a leader [00:10:47.020 – 00:10:48.940] So ini adalah 8 [00:10:48.940 – 00:10:51.240] Pilar performance culture. Jumpa dalam [00:10:51.240 – 00:10:52.920] Video seterusnya. Zaz