Micro Manage → Macro Manage Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:29] Dua level nak manage talent. Nak manage talent ni ataupun manage staff ni saya akan bahagian daripada dua ataupun tiga. Mungkin tiga. Sebab first kali kita nak micro ataupun micro manage. Micro manage ni sangat-sangat detail kita memang tengok setiap apa yang dia buat. Dan seterusnya kita dah start macro manage. Apa maksudnya? Biasanya dua bulan pertama ni yang paling penat lah sebagai majikan. Jadi kalau awak baru awak tak ada leadership style yang bagus. Kita penat sikit kat dua bulan pertama. Tapi kat situ je sebenarnya penat. Sebab dua bulan pertama ni kita nak jadi micro. Lagi-lagi adalah dua [semak: uncertain words] [00:00:30–00:00:31] Minggu yang pertama [00:00:31–00:00:33] Super micro lah [semak: uncertain words] [00:00:33–00:00:34] Macam Super Mario lah [00:00:34–00:00:35] Kita nak dia super micro [semak: uncertain words] [00:00:35–00:00:36] Sebab [00:00:36–00:00:37] Kita nak [00:00:37–00:00:37] Kalau dia nak resign [00:00:37–00:00:38] Dia kena resign awal [00:00:38–00:00:39] Tak payah buang masa kita [semak: uncertain words] [00:00:39–00:00:40] Nak ambil duit company [semak: uncertain words] [00:00:40–00:00:41] Kita bayar dia [00:00:41–00:00:42] Sampai 2-3 minggu [semak: number or amount] [00:00:42–00:00:43] 4 minggu sebulan [semak: number or amount] [00:00:43–00:00:44] 2-3 bulan [semak: number or amount] [00:00:44–00:00:44] Bukan nak resign [semak: uncertain words] [00:00:44–00:00:45] Tak payah [00:00:45–00:00:46] Sebab tu 2 minggu pertama ni lah [semak: uncertain words, number or amount] [00:00:46–00:00:48] Pembelajaran paling intensif [00:00:48–00:00:49] Kalau awak tengok video selanjutnya nanti [00:00:49–00:00:50] Saya akan ajar tentang [00:00:50–00:00:51] 14 hari [semak: number or amount] [00:00:51–00:00:53] Talent development program [00:00:53–00:00:54] Kita kalau boleh nak develop talent ni [00:00:54–00:00:55] Jangan lebih daripada 14 hari [semak: number or amount] [00:00:55–00:00:57] Itu sweet spot dia [00:00:57–00:00:58] Kecuali produk tu [00:00:58–00:00:59] Produk Nolah [semak: uncertain words] [00:00:59–00:01:01] kita ambil masa, mungkin kita ambil lah dalam masa [semak: uncertain words] [00:01:01–00:01:03] 4 minggu. Itu maksimum dah. [semak: number or amount] [00:01:03–00:01:04] So, maksudnya kita burn sebulan. [00:01:04–00:01:06] Tapi, paling cantik adalah selama [00:01:06–00:01:09] 2 minggu sahaja. So, that's why [semak: number or amount] [00:01:09–00:01:11] kita nak super micro [00:01:11–00:01:13] kat sini. Ibaratnya, 2 minggu pertama ni [semak: number or amount] [00:01:13–00:01:14] almost kan, kalau saya ajar staff [semak: uncertain words] [00:01:14–00:01:17] almost hari-hari jumpa dia. Almost hari-hari. [semak: uncertain words] [00:01:17–00:01:19] Isnin jumpa selasa. Rabu-rabu [semak: uncertain words] [00:01:19–00:01:21] jumpa. Dan rupanya saya realise, banyak [00:01:21–00:01:22] bos sebenarnya tak ajar pun staff. [semak: uncertain words] [00:01:22–00:01:25] Dia bahaya seorang marketer ni, dia anggap [00:01:25–00:01:26] okay, nanti buat-buat lah. Macam mana dah tekan iklan belum? [semak: uncertain words] [00:01:27–00:01:28] Saya tengah tekan. Oh, tak ada. [00:01:29–00:01:31] Saya perasan inilah beza antara [00:01:31–00:01:32] Bos yang bagus dengan bos yang tak bagus [semak: uncertain words] [00:01:32–00:01:35] Kalau ada club bola, dua jenis club bola [semak: uncertain words] [00:01:35–00:01:36] Satu dia anggap player dia dah power [00:01:36–00:01:38] Satu lagi coach dia turun dia ajar balik [00:01:38–00:01:39] Walaupun orang tu macam dah power [00:01:39–00:01:42] So that's why bila masuk je team baru [semak: uncertain words] [00:01:42–00:01:44] Dua minggu pertama ni kita nak kena duduk sebelah dia [00:01:44–00:01:46] Level duduk eh, duduk bukan duduk beli meeting [00:01:46–00:01:48] Bukan begin bebel dalam beli meeting [semak: uncertain words] [00:01:48–00:01:51] Wah BC mesej kita membantu rumah [semak: uncertain words] [00:01:51–00:01:51] Takde [semak: uncertain words] [00:01:51–00:01:54] Kita sebenarnya buat kerja dengan talent ni simple je [semak: uncertain words] [00:01:55–00:01:56] Buka TV, ni TV [00:01:56–00:01:58] Kan, buka laptop [00:01:58–00:02:00] Ok jom kita go through [semak: uncertain words] [00:02:00–00:02:01] Ok so ni adalah [semak: uncertain words] [00:02:01–00:02:02] Kita punya ni [00:02:02–00:02:02] Nampak eh [00:02:02–00:02:03] So cara dia [00:02:03–00:02:04] Itu baru lah training [semak: uncertain words] [00:02:05–00:02:07] Ini training bagi bos adalah [00:02:07–00:02:08] Duduk dekat bilik meeting [00:02:08–00:02:09] Bebel [semak: uncertain words] [00:02:09–00:02:10] Kita buat ni [00:02:10–00:02:10] Nanti awak buat ni [semak: uncertain words] [00:02:10–00:02:11] Itu bukan training [00:02:12–00:02:13] Itu je awak bagi arahan je [semak: uncertain words] [00:02:13–00:02:14] Training ni lain [00:02:14–00:02:15] Training ni adalah [00:02:15–00:02:16] Awak kena duduk [00:02:16–00:02:17] Berlaga lutut [semak: uncertain words] [00:02:17–00:02:19] Buat sama-sama task tu [00:02:19–00:02:20] Demo je depan dia [00:02:20–00:02:21] Contohnya awak tunjuk [00:02:21–00:02:22] Macam mana cara nak post dekat TikTok [00:02:22–00:02:23] Walaupun dia dah tahu [00:02:23–00:02:25] Ok ini cara kita orang post [semak: uncertain words] [00:02:25–00:02:25] Apa pendapat awak [00:02:25–00:02:26] Oh saya pun macam ni [00:02:26–00:02:27] Ok lah [00:02:27–00:02:28] Contoh kita akan pun macam ni lah [semak: uncertain words] [00:02:28–00:02:30] Okay lepas tu kat TikTok ni kita nak [semak: uncertain words] [00:02:30–00:02:30] Dia terus tau [semak: uncertain words] [00:02:30–00:02:34] Dia ajar ni dia kena datang sekali dengan hands on [semak: uncertain words] [00:02:34–00:02:36] Saya paling sikit hati [00:02:36–00:02:36] Tengok orang ajar orang [00:02:36–00:02:38] Tapi dia langsung tak buka laptop [00:02:38–00:02:38] Saya macam [00:02:38–00:02:40] Kalau tak buka laptop [00:02:40–00:02:41] Bukan ajar namanya [00:02:41–00:02:42] Itu bersembang [00:02:42–00:02:43] Sebab ajar yang sebenar [00:02:43–00:02:44] By the time awak nak [00:02:44–00:02:46] Bagi arahan apa nak kena buat [00:02:46–00:02:47] Kalau awak buka laptop semua [semak: uncertain words] [00:02:47–00:02:48] Settle terus kerja tu [00:02:48–00:02:49] On the spot settle terus [00:02:50–00:02:51] Okay so 2 minggu pertama ni [semak: uncertain words, number or amount] [00:02:51–00:02:53] Memang kena super Mario lah [00:02:53–00:02:53] Super micro gila [00:02:54–00:02:56] Lepas tu 2 bulan ni kita dah start micro [semak: number or amount] [00:02:56–00:02:58] Kita minta report hari-hari apa semua [00:02:58–00:03:01] Tapi selepas 2 bulan ni sebab tu lah ni fasa probation [semak: uncertain words, number or amount] [00:03:01–00:03:05] Macam saya saya recommend probation selama 2 bulan dengan notice 7 hari [semak: uncertain words, number or amount] [00:03:05–00:03:07] So ini fasa probation [00:03:07–00:03:11] Lepas 2 bulan kita dah manage dia secara makro [semak: number or amount] [00:03:11–00:03:14] Makro ni maksudnya dia dah kita tak detail sangat lah [00:03:14–00:03:17] Mungkin minta report pun report mingguan bukan report level harian [semak: uncertain words] [00:03:17–00:03:18] Contohnya macam tu [00:03:18–00:03:21] So ini adalah 2 level manage talent [semak: number or amount] [00:03:21–00:03:24] Dan ramai orang masalah yang saya nampak adalah dekat sini [semak: uncertain words] [00:03:24–00:03:26] Dekat part super micro ni [00:03:26–00:03:28] dia sebenarnya tak tahu [semak: uncertain words] [00:03:28–00:03:29] yang bos yang sebenar [00:03:30–00:03:32] dia sangat-sangat [00:03:32–00:03:34] detail dekat Pak Ajar. Dia ingatkan [semak: uncertain words] [00:03:34–00:03:36] jadi bos ni, haya orang dah settle kerja. Tak [semak: uncertain words] [00:03:36–00:03:38] awak sebenarnya tak jadi bos begitu [semak: uncertain words] [00:03:38–00:03:40] awak baru jadi orang yang anggap [semak: uncertain words] [00:03:41–00:03:42] staff ni magic [semak: uncertain words] [00:03:42–00:03:43] haya-haya terus buat kerja. Tak [00:03:43–00:03:46] staff bukan magic pun. Lala saya anggap je lah [semak: uncertain words] [00:03:46–00:03:48] semua orang tak tahu apa-apa. Senang. Bila [00:03:48–00:03:50] saya orang, saya rendahkan [00:03:50–00:03:52] expectation, aku akan train kau balik [00:03:52–00:03:54] walaupun kau dah tahu, aku akan anggap kau zero [00:03:54–00:03:56] senang. Rendahkan expectation, senang [semak: uncertain words] [00:03:56–00:03:57] awak tak expect apa-apa [semak: uncertain words] [00:03:57–00:03:58] walaupun dia talented [00:03:58–00:03:59] kalau dia berjaya [00:03:59–00:03:59] faham laju [00:03:59–00:04:00] Alhamdulillah [00:04:00–00:04:01] so ini adalah [00:04:01–00:04:03] cara nak manage talent [00:04:03–00:04:04] rendahkan expectation [00:04:04–00:04:05] super micro dulu [00:04:05–00:04:06] lepas tu baru micro [00:04:06–00:04:07] lepas tu barulah [00:04:07–00:04:07] 2 bulan lepas tu [semak: number or amount] [00:04:07–00:04:08] macro [semak: uncertain words] [00:04:08–00:04:09] ini terbalik [00:04:09–00:04:10] waktu staff masuk [00:04:10–00:04:11] dia tak minta langsung [semak: uncertain words] [00:04:11–00:04:12] bila nak resign kan [00:04:12–00:04:13] baru ambil kau [semak: uncertain words] [00:04:13–00:04:13] minggu lupur [semak: uncertain words] [00:04:13–00:04:15] tapi nasib dah jadi bubur [00:04:15–00:04:17] staff tu dah tak perform [00:04:17–00:04:18] dah tak ada mood [00:04:18–00:04:19] dah dapat offer tempat lain [00:04:19–00:04:20] time tu [00:04:20–00:04:20] kalau kita nak train [semak: uncertain words] [00:04:20–00:04:21] dah terlambat [00:04:21–00:04:23] 2 bulan gaji telah dibazirkan [semak: number or amount] [00:04:23–00:04:23] that's why [00:04:23–00:04:25] 2 minggu pertama ni [semak: number or amount] [00:04:25–00:04:25] adalah [00:04:25–00:04:28] waktu paling kritikal. Jangan [semak: uncertain words] [00:04:28–00:04:29] ambil shortcut. Jangan cuba nak suruh [00:04:29–00:04:32] staff sebelah ajar. Ni pun satu masalah [00:04:32–00:04:33] juga. Nanti awak masuk, [00:04:34–00:04:35] awak tanya dengan shikin tu eh. [semak: uncertain words] [00:04:35–00:04:37] Shikin. Tanya lebih-lebih jadi syirik. Haa tak ada. [semak: uncertain words] [00:04:38–00:04:39] Awak tanya dengan sebelah Ain tu. Ain [semak: uncertain words] [00:04:39–00:04:41] dah kena ajar awak. Oh tak ada. Tak ada. [00:04:42–00:04:43] Ajar staff sebelah [00:04:43–00:04:45] ajar ni pun masalah juga. Dia kena ambil [semak: uncertain words] [00:04:45–00:04:47] shortcut. Itu bukan SOP. Itu maksudnya [00:04:47–00:04:49] kita ambil shortcut, tak nak ajar. Sepatutnya [00:04:49–00:04:51] siapa yang kena ajar? Sepatutnya supervisor [00:04:51–00:04:53] dia. Manager dia. Ataupun kalau kamu [semak: uncertain words] [00:04:53–00:04:55] dia kecil-kecil, kita sendiri ajar. [semak: uncertain words] [00:04:55–00:04:57] Lagi-lagi benda-benda melibatkan sale lepas semua ni. [semak: uncertain words] [00:04:57–00:05:01] So, kalau bos boleh turun padang ajar, ya Allah, lagi lah perfect. [semak: uncertain words] [00:05:01–00:05:02] Sebab bos ni, dia menjiwai. [00:05:03–00:05:06] Dia cakap pasal produk pun macam air, barulah soul tu sampai. [00:05:06–00:05:08] Yang ni, bos semua nak ambil shortcut je. [semak: uncertain words] [00:05:08–00:05:09] Semua nak pass kat manager je. [semak: uncertain words] [00:05:09–00:05:10] Semua nak suruh tanya sah sebelah je. [00:05:10–00:05:11] Tak boleh macam tu eh. [00:05:11–00:05:15] So, kena micro manage dan juga macro manage. [00:05:15–00:05:16] Jumpa dalam video selanjutnya. [00:05:17–00:05:17] Let's see. [semak: uncertain words]