Basic Skill / Underdog Talent Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:29] Wuf wuf. Apa ni? Underdog? Bawah anjing? Eh, bukan, bukan, bukan. Kita nak cari talent yang underdog ataupun underrated. Ini adalah setiap kali saya hire, saya nak cari orang yang humble. Orang yang willing to learn. Orang yang appreciate gaji basic. Kita bagi gaji basic RM2000. Oh, Tuan, thank you. Saya datang dari Kelantan, daripada Kedah, daripada Johor. Contohnya, susah dapat gaji tinggi-tinggi. Johor tak aku kan? Mungkin negeri-negeri lain lah. So, kita mencari talent yang underdog. Contohnya, team closer. [semak: uncertain words, number or amount] [00:00:29–00:00:30] Kita tak mencari [00:00:30–00:00:32] Contoh lah katalah kita [semak: uncertain words] [00:00:32–00:00:34] Buka company printing [semak: uncertain words] [00:00:34–00:00:35] Kita bukan nak cari orang [00:00:35–00:00:36] Yang dah buat [00:00:36–00:00:38] Bekerja dalam company printing [00:00:38–00:00:39] Selama 10 tahun [semak: number or amount] [00:00:39–00:00:40] Tak [00:00:40–00:00:41] Kadang-kadang orang macam tu [00:00:41–00:00:42] Lagi poyor je lebih [semak: uncertain words] [00:00:42–00:00:43] Kalau ni talented lah sangat [semak: uncertain words] [00:00:43–00:00:44] Kita mencari orang-orang [00:00:44–00:00:46] Yang skill disiplin [00:00:46–00:00:47] Buat benda yang sama [00:00:47–00:00:48] Ni kalau team closer [00:00:48–00:00:49] Team closer ni [00:00:49–00:00:50] Dia kena reply laju [00:00:50–00:00:51] Dia kena disiplin [00:00:51–00:00:52] Reply laju kat whatsapp [00:00:52–00:00:53] Tak stress handle whatsapp [00:00:53–00:00:54] Penal handle customer [semak: uncertain words] [00:00:54–00:00:55] Kadang-kadang agent [00:00:55–00:00:55] AIA [00:00:55–00:00:56] Co-way [semak: uncertain words] [00:00:56–00:00:57] Insurance bagai apa semua [semak: uncertain words] [00:00:57–00:00:57] Betul tak [00:00:57–00:00:58] So [semak: uncertain words] [00:00:58–00:01:00] sebab tu kalau HR yang [00:01:00–00:01:02] higher, kita kena battle kat team HR kita [semak: uncertain words] [00:01:02–00:01:04] jangan judge pada [semak: uncertain words] [00:01:05–00:01:06] certificate ataupun jangan [00:01:06–00:01:08] judge daripada sijil. Sebab sijil [00:01:08–00:01:10] tak menentukan skill orang tu [00:01:11–00:01:12] contohnya dia ni [00:01:12–00:01:14] grad daripada biochemical lah, grad [00:01:14–00:01:16] daripada kos-kos yang [semak: uncertain words] [00:01:16–00:01:18] pelik-pelik lah kadang-kadang. Tak apa benda [00:01:18–00:01:20] kan. Kita cakap on sale. So kita fikir [semak: uncertain words] [00:01:20–00:01:23] apa? Apa graduasi [00:01:23–00:01:24] graduasi daripada orang sale ni [semak: uncertain words] [00:01:24–00:01:26] macam mana nak cari? Tak ada. Orang sale ni kita nak cari [00:01:26–00:01:28] daripada awak pernah buat apa-apa bidang sale [00:01:28–00:01:30] oh saya pernah dulu buat insurans [semak: uncertain words] [00:01:30–00:01:32] oh orang insurans ni perpadu ni [semak: uncertain words] [00:01:32–00:01:33] oh saya pernah jual kereta [00:01:33–00:01:35] oh saya customer service [00:01:36–00:01:37] janganlah kena tipu customer service [00:01:37–00:01:39] customer service bukan orang sale [00:01:39–00:01:41] saya dah pernah lah kena jangan risau [semak: uncertain words] [00:01:41–00:01:43] saya pernah hire seorang dua orang ni customer service [00:01:43–00:01:45] sahaja nak try nak tengok lah budak customer service ni [00:01:45–00:01:46] budak sale ke tak rupanya bukan [00:01:46–00:01:49] awak tahu customer service buat apa? tunggu je lah [00:01:49–00:01:50] hello assalamualaikum [semak: uncertain words] [00:01:50–00:01:51] saya adik daripada selcom [semak: uncertain words] [00:01:51–00:01:55] lepas tu bila interview oh saya ada pengalaman tuan [semak: uncertain words] [00:01:55–00:01:57] 5 tahun dalam bidang customer service. Saya dah biasa [semak: number or amount] [00:01:57–00:01:59] dengan customer. Tak. Awak hanya [semak: uncertain words] [00:02:00–00:02:01] react pada customer. [semak: uncertain words] [00:02:01–00:02:03] Awak tak biasa kejar target. [00:02:03–00:02:04] Sebab orang customer service bukan orang sale. [00:02:05–00:02:07] Orang sale sebenar adalah orang yang tak ada gaji basic. [00:02:07–00:02:09] Yang pernah buat freelance. Itu [00:02:09–00:02:11] mindset orang sale ni adalah mindset [00:02:11–00:02:13] hungry. Mindset fighter. So sebab [00:02:13–00:02:15] tu kalau tengok kat sini. Kita nak cari benda tu. [semak: uncertain words] [00:02:15–00:02:17] Kita nak cari orang yang ada potensi [00:02:17–00:02:19] untuk jadi benda tu. Bukannya dia dah [00:02:19–00:02:21] ada pengalaman 10 tahun buat printing ke apa tak. [semak: number or amount] [00:02:21–00:02:22] Kadang-kadang itu lagi poyok. [semak: uncertain words] [00:02:23–00:02:24] Next pula, team marketer. [00:02:24–00:02:26] Team marketer ni [semak: uncertain words] [00:02:26–00:02:27] Dia biasanya orang ni suka benda teknikal [semak: uncertain words] [00:02:27–00:02:30] Dan dia selalu guna laptop [semak: uncertain words] [00:02:30–00:02:31] Orang macam ni [00:02:31–00:02:32] Awak tanya rasa soalan [semak: uncertain words] [00:02:33–00:02:34] Awak ada laptop? [00:02:34–00:02:35] Saya tak ada laptop [00:02:35–00:02:36] Bila lah saya guna laptop? [semak: uncertain words] [00:02:36–00:02:38] Oh masa belajar dulu [semak: uncertain words] [00:02:38–00:02:39] Itu bukan marketer lah [00:02:39–00:02:40] Saya pernah ada team [00:02:40–00:02:43] Yang sampai cara nak buka laptop tu pun saya kena ajar [semak: uncertain words] [00:02:43–00:02:44] Silap lah hiring [00:02:44–00:02:45] Lelah dia dirizankan juga [semak: uncertain words] [00:02:45–00:02:47] Saya terpaksa dirizankan dia [semak: uncertain words] [00:02:47–00:02:50] Tapi selalu guna laptop ni memang key point juga [00:02:50–00:02:51] Tanya bila lah saya guna laptop? [00:02:51–00:02:52] Oh saya hari-hari guna laptop [00:02:52–00:02:53] Ada laptop? Ada [00:02:53–00:02:55] Biasanya orang yang marketer ni [00:02:55–00:02:58] Dia ni adalah orang yang ada basic IT [semak: uncertain words] [00:02:58–00:03:00] Ataupun kalau tak pun dia memang knowledgeable [00:03:00–00:03:02] Yang ni, yang ni sangat penting [00:03:02–00:03:03] Self-learning [00:03:03–00:03:05] Dia kena ada kemampuan untuk self-learning [00:03:05–00:03:06] Awak boleh jaga kat mana iklan [semak: uncertain words] [00:03:06–00:03:08] Oh saya belajar sendiri je tengok YouTube [semak: uncertain words] [00:03:09–00:03:12] Kalau jumpa orang yang boleh belajar sendiri power [semak: uncertain words] [00:03:12–00:03:14] Sebab nak jadi orang-orang marketer [00:03:14–00:03:15] TikTok, Facebook, Google [00:03:15–00:03:17] Memang kena beli panduan [00:03:17–00:03:19] Tengok kat Google, YouTube [00:03:19–00:03:20] Segala benda tu memang kena [00:03:20–00:03:22] Lepas tu minat pasal marketing [00:03:22–00:03:23] ini masalah juga [semak: uncertain words] [00:03:23–00:03:24] sebab apa [00:03:24–00:03:25] oh saya belajar marketingnya dulu [semak: uncertain words] [00:03:25–00:03:26] kat universiti [00:03:26–00:03:26] tak boleh [00:03:26–00:03:28] dia kena minat marketing [00:03:28–00:03:29] dan minat marketing ni [00:03:29–00:03:29] tak boleh dipaksa [00:03:29–00:03:30] dia akan nampak [00:03:30–00:03:32] dan dia ni paling perfect [00:03:32–00:03:32] paling perfect [semak: uncertain words] [00:03:32–00:03:33] orang marketer yang pernah [00:03:33–00:03:34] buat sale [00:03:34–00:03:35] dia punya iklan tu [00:03:35–00:03:36] ada sentuhan sale [00:03:36–00:03:37] ni bonus lah [00:03:37–00:03:38] kalau tak jumpa pun tak apa [00:03:38–00:03:40] tapi point dia beza [00:03:40–00:03:41] marketer ni suka [semak: uncertain words] [00:03:41–00:03:42] hadap laptop [00:03:42–00:03:43] dia suka benda-benda [00:03:43–00:03:44] teknikal [00:03:44–00:03:44] dia memang [00:03:44–00:03:45] dia minat lah [semak: uncertain words] [00:03:45–00:03:46] benda-benda yang [00:03:46–00:03:46] study [00:03:46–00:03:48] nak belajar mendalam [00:03:48–00:03:49] orang sale ni pula [00:03:49–00:03:49] jenis [00:03:49–00:03:51] tak suka duduk kat ofis [00:03:51–00:03:52] dia suka bergerak [00:03:52–00:03:53] Suka bercakap [00:03:53–00:03:54] Kalau kita whatsapp [00:03:54–00:03:55] Dia pun kita dapat rasa [00:03:55–00:03:55] Dia ni friendly [00:03:55–00:03:56] Kita rasa macam [00:03:56–00:03:57] Oh dia ni jenis suka [00:03:57–00:03:58] Berborak [00:03:58–00:03:58] Suka macam tu [00:03:58–00:03:59] Okay next pula [semak: uncertain words] [00:03:59–00:04:00] Team content [semak: uncertain words] [00:04:01–00:04:02] Team content ni [00:04:03–00:04:04] Saya biasanya [00:04:04–00:04:05] Cari dia orang ni [00:04:05–00:04:06] Dalam video editor [00:04:06–00:04:08] Saya lebih prefer orang tu [semak: uncertain words] [00:04:08–00:04:08] Adalah orang yang [00:04:08–00:04:09] Buat video editor [00:04:09–00:04:11] Dan ada basic editing [00:04:11–00:04:12] Ada design sense [00:04:12–00:04:13] So ni benda-benda bonus lah [00:04:13–00:04:14] Contoh lah [00:04:14–00:04:16] Orang tu tak biasa edit video [semak: uncertain words] [00:04:16–00:04:17] So dia kata dia content [semak: uncertain words] [00:04:17–00:04:18] Team [semak: uncertain words] [00:04:18–00:04:19] Dia kata dia boleh edit video [00:04:19–00:04:20] Kita tengok balik [00:04:20–00:04:21] Sebab [00:04:21–00:04:22] Orang yang tak retik edit video ni [semak: uncertain words] [00:04:22–00:04:24] Dia macam pelik tau [00:04:24–00:04:25] Kau kata kau minat konten [semak: uncertain words] [00:04:25–00:04:26] Tapi bila lah saya edit video [00:04:26–00:04:27] Oh saya [00:04:27–00:04:28] Bo nak belajar [semak: uncertain words] [00:04:28–00:04:29] Saya memang minat [00:04:29–00:04:30] Minat tak cukup lah [00:04:30–00:04:31] Ada setengah orang pula [00:04:31–00:04:31] Dia sendiri pun [00:04:31–00:04:32] Tengok TikTok personal [00:04:32–00:04:33] Dia pun aktif buat konten [00:04:33–00:04:34] So bagus lah [00:04:34–00:04:36] Maksudnya kita tahu orang macam ni [semak: uncertain words] [00:04:36–00:04:37] Kita tak paksa pun [00:04:37–00:04:37] Dia pandai buat konten [00:04:39–00:04:40] Ada basic editing [00:04:40–00:04:41] Ada design sense [00:04:41–00:04:42] Ni bagus eh [semak: uncertain words] [00:04:42–00:04:42] Dia ada [00:04:43–00:04:44] Sense of design [00:04:44–00:04:44] So dia boleh jadi [00:04:44–00:04:45] Graphic designer [00:04:45–00:04:46] Enjoy hadap laptop [00:04:46–00:04:47] Edit video lah [semak: uncertain words] [00:04:47–00:04:48] Dia pun penting [00:04:48–00:04:49] Edit video ni memang senang guys [semak: uncertain words] [00:04:50–00:04:51] mahu 2-3 jam edit video [semak: number or amount] [00:04:52–00:04:53] next pula adalah ada basic [semak: uncertain words] [00:04:53–00:04:57] Canva, kalau dia tak pandai [00:04:57–00:04:59] Canva ni macam pelik sikit, macam mana awak tak pandai [00:04:59–00:05:01] buat Canva, macam takkanlah tak ada [00:05:01–00:05:03] pengalaman buat Canva, sanggup buat design [00:05:04–00:05:05] ataupun video yang tak cantik [00:05:05–00:05:07] tapi convert, ni pun poin juga [00:05:07–00:05:09] ada setengah team content ni [00:05:09–00:05:11] diorang ni sangat buat video [00:05:11–00:05:13] cantik, faham ayat tu [00:05:13–00:05:15] oh saya belajar master [00:05:15–00:05:17] in art, saya nak buat video tu kalau boleh [00:05:17–00:05:19] cinematography, tak cerita dia [00:05:19–00:05:20] sekarang ni video FIP tak cantik [00:05:21–00:05:22] zaman-zaman video [semak: uncertain words] [00:05:22–00:05:24] TV punya level iklan [semak: uncertain words] [00:05:24–00:05:26] dan semua tu dah berlalu. Sekarang ni kita semua raw [00:05:26–00:05:28] natural, editing pun tak [semak: uncertain words] [00:05:28–00:05:30] ada apa. Bodoh-bodoh je. Editing lagi bodoh [00:05:30–00:05:32] lagi FYP. Tak adalah tak edit langsung [00:05:32–00:05:34] tapi kita nak buat video [semak: uncertain words] [00:05:34–00:05:36] convert bukan video lawa [00:05:36–00:05:38] so ini pun masalah juga dengan team content [semak: uncertain words] [00:05:38–00:05:40] dia orang ni kadang-kadang bila kita suruh [semak: uncertain words] [00:05:40–00:05:42] buat design yang tak lawa tapi convert ni [00:05:42–00:05:44] kalah-kalah kuning, kalah-kalah merah yang pelat-pelat [semak: uncertain words] [00:05:44–00:05:45] apa semua ni. Padahal tu convert [semak: uncertain words] [00:05:45–00:05:48] dia rasa mencabar maruah dia [00:05:48–00:05:50] sebagai seorang orang anak [00:05:50–00:05:52] senilah bagai semua kan. So, itu pun masalah juga [semak: uncertain words] [00:05:52–00:05:54] adalah ego-ego dekat situ. [semak: uncertain words] [00:05:54–00:05:56] So, sebenarnya bila kita cari [00:05:56–00:05:58] talent, kalau tak ada awak dah faham, [semak: uncertain words] [00:05:58–00:06:00] kita bukan nak cari talent yang talent gila babi [00:06:00–00:06:02] macam memang maketur 10 [semak: uncertain words, number or amount] [00:06:02–00:06:04] tahun. Tak pun. Sebenarnya kita cari orang yang memang [00:06:04–00:06:06] boleh develop dan kita tahu [00:06:06–00:06:08] bagi masa sebulan-dua, dia dah jadi top lah. [00:06:08–00:06:10] Yang paling bestnya, kalau awak cari [00:06:10–00:06:12] talent yang underrated ni, gaji tak tinggi. [00:06:13–00:06:14] Awak bagi gaji RM2,500, [semak: number or amount] [00:06:14–00:06:15] dia punya level bersyukur tu, [00:06:16–00:06:17] ya Allah, thank you tuan. [semak: uncertain words] [00:06:18–00:06:20] Padahal gaji dia sebelum ni mungkin RM2,300. [semak: number or amount] [00:06:20–00:06:22] Mungkin 2,000-5, mungkin 2,000 [semak: uncertain words, number or amount] [00:06:22–00:06:24] Tapi kalau awak bagi harga 1,000 setengah [semak: uncertain words, number or amount] [00:06:24–00:06:25] Kepada seorang yang talented [00:06:26–00:06:28] Dia pun cakap, oh boleh tak saya nak demand sikit [00:06:28–00:06:30] Oh demand sikit berapa [semak: uncertain words] [00:06:30–00:06:31] 2,000-8, awak pun [semak: uncertain words, number or amount] [00:06:31–00:06:33] Bolehlah 2,000-8 lah, sebab awak akan talented [semak: number or amount] [00:06:33–00:06:35] Bila orang talented, awak expect apa [00:06:35–00:06:38] Awak expect masuk kerja, awak tak cakap apa [semak: uncertain words] [00:06:38–00:06:40] Settle lah, dan kita akan kecewa banyak kali [00:06:40–00:06:41] Sebab itulah sebenarnya [00:06:42–00:06:44] Kita ni bukannya nak cari orang yang talented [00:06:44–00:06:45] Untuk masuk, lepas tu dia buat magic, tak [semak: uncertain words] [00:06:45–00:06:47] Kita sebenarnya nak cari orang yang talented [semak: uncertain words] [00:06:47–00:06:50] Untuk kita retrain [00:06:50–00:06:52] balik, training balik [00:06:52–00:06:53] jadi talent yang sebenar. Saya tak [00:06:53–00:06:56] rasa orang tu talented pun sebenarnya bila masuk kerja [00:06:56–00:06:58] kita yang akan buat dia jadi talent [semak: uncertain words] [00:06:58–00:07:00] so sebab dia ada skill-skill [00:07:00–00:07:02] tu. Saya biasa bila hiring ni kita just [00:07:02–00:07:03] mencari ada potensi tak? [semak: uncertain words] [00:07:04–00:07:06] Oh dia pernah buat sale? Oh dia pernah ni? Oh ada potensi [semak: uncertain words] [00:07:06–00:07:08] boom dah. Sebab tu [semak: uncertain words] [00:07:08–00:07:10] kalau awak tengok kelab bola, tengok [semak: uncertain words] [00:07:10–00:07:12] contoh Manchester United, Real Madrid, Barcelona [00:07:12–00:07:14] siapa yang power? Player [00:07:14–00:07:16] ke coach? Sebenarnya coach yang power [00:07:16–00:07:18] player yang sama je, tukar [semak: uncertain words] [00:07:18–00:07:19] coach boom 360 terus [semak: number or amount] [00:07:19–00:07:21] daripada tak menang champion chip [semak: uncertain words] [00:07:21–00:07:21] menang champion chip [00:07:21–00:07:22] sama macam CEO [semak: uncertain words] [00:07:23–00:07:23] sebenarnya [00:07:24–00:07:25] player yang dah ada [00:07:25–00:07:26] tu dah power dah sebenarnya [00:07:26–00:07:27] cuma CEO tu sendiri [00:07:27–00:07:29] tak pandai nak congkil benda tu [00:07:29–00:07:30] dia tak nak train [00:07:30–00:07:31] dia tak nak hantar call [semak: uncertain words] [00:07:31–00:07:31] dia tak nak monitor [00:07:31–00:07:33] dia tak nak buat sistem reward [00:07:33–00:07:34] so ni antara benda-benda [00:07:34–00:07:35] yang saya realise [00:07:35–00:07:37] yang menghalang team tu untuk grow [00:07:37–00:07:38] sebenarnya adalah [00:07:38–00:07:39] top management tu sendiri [00:07:40–00:07:41] yang just mengharapkan magic [00:07:41–00:07:42] daripada staff [00:07:42–00:07:43] aku dah hire engkau kan [00:07:43–00:07:44] gaji kau dah mahal kan [00:07:44–00:07:44] nah cover lah [semak: uncertain words] [00:07:44–00:07:46] so that's why kita kena [00:07:46–00:07:47] reset balik otak kita [00:07:47–00:07:49] dalam performance culture [00:07:49–00:07:50] Kita [semak: uncertain words] [00:07:50–00:07:52] Nak mencari talent [semak: uncertain words] [00:07:52–00:07:53] Yang underrated [00:07:53–00:07:55] Sebab murah [00:07:55–00:07:55] Tak ada ego [00:07:55–00:07:58] Dan ada masa depan yang lama kita [semak: uncertain words] [00:07:58–00:07:59] Senang kita nak ajar [00:07:59–00:08:00] Kalau ambil yang talented ni [00:08:00–00:08:01] Aduh bergaduh [00:08:01–00:08:03] Dalam meeting asyik nak menang je [00:08:03–00:08:05] Lepas tu bila tak dengan pendapat sikit [semak: uncertain words] [00:08:05–00:08:05] Dia kata [00:08:07–00:08:09] Bila so buat kerja tak nak buat pun [semak: uncertain words] [00:08:09–00:08:10] Banyak bersembang [00:08:10–00:08:12] So that's why saya lagi suka [00:08:12–00:08:13] Orang yang tak banyak cakap [00:08:13–00:08:13] Banyak buat kerja [00:08:13–00:08:15] Sebab orang yang banyak cakap [00:08:15–00:08:16] Jarang banyak buat kerja [00:08:16–00:08:17] Jumpa dalam video selanjutnya [semak: uncertain words] [00:08:17–00:08:18] Zaz [semak: uncertain words]