Basic Skill / Underdog Talent Source: https://coachadib.com/module/6ac0c12df041868b3720ca23 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.660 – 00:00:29.460] Wuf wuf. Apa ni? Underdog? Bawah anjing? Eh, bukan, bukan, bukan. Kita nak cari talent yang underdog ataupun underrated. Ini adalah setiap kali saya hire, saya nak cari orang yang humble. Orang yang willing to learn. Orang yang appreciate gaji basic. Kita bagi gaji basic RM2000. Oh, Tuan, thank you. Saya datang dari Kelantan, daripada Kedah, daripada Johor. Contohnya, susah dapat gaji tinggi-tinggi. Johor tak aku kan? Mungkin negeri-negeri lain lah. So, kita mencari talent yang underdog. Contohnya, team closer. [00:00:29.460 – 00:00:30.660] Kita tak mencari [00:00:30.660 – 00:00:32.040] Contoh lah katalah kita [00:00:32.040 – 00:00:34.340] Buka company printing [00:00:34.340 – 00:00:35.900] Kita bukan nak cari orang [00:00:35.900 – 00:00:36.980] Yang dah buat [00:00:36.980 – 00:00:38.960] Bekerja dalam company printing [00:00:38.960 – 00:00:39.880] Selama 10 tahun [00:00:39.880 – 00:00:40.140] Tak [00:00:40.140 – 00:00:41.200] Kadang-kadang orang macam tu [00:00:41.200 – 00:00:42.120] Lagi poyor je lebih [00:00:42.120 – 00:00:43.240] Kalau ni talented lah sangat [00:00:43.240 – 00:00:44.660] Kita mencari orang-orang [00:00:44.660 – 00:00:46.480] Yang skill disiplin [00:00:46.480 – 00:00:47.220] Buat benda yang sama [00:00:47.220 – 00:00:48.320] Ni kalau team closer [00:00:48.320 – 00:00:49.380] Team closer ni [00:00:49.380 – 00:00:50.140] Dia kena reply laju [00:00:50.140 – 00:00:51.100] Dia kena disiplin [00:00:51.100 – 00:00:52.440] Reply laju kat whatsapp [00:00:52.440 – 00:00:53.440] Tak stress handle whatsapp [00:00:53.440 – 00:00:54.240] Penal handle customer [00:00:54.240 – 00:00:55.180] Kadang-kadang agent [00:00:55.180 – 00:00:55.740] AIA [00:00:55.740 – 00:00:56.360] Co-way [00:00:56.360 – 00:00:57.600] Insurance bagai apa semua [00:00:57.600 – 00:00:57.900] Betul tak [00:00:57.900 – 00:00:58.440] So [00:00:58.440 – 00:01:00.780] sebab tu kalau HR yang [00:01:00.780 – 00:01:02.620] higher, kita kena battle kat team HR kita [00:01:02.620 – 00:01:04.400] jangan judge pada [00:01:05.540 – 00:01:06.680] certificate ataupun jangan [00:01:06.680 – 00:01:08.720] judge daripada sijil. Sebab sijil [00:01:08.720 – 00:01:10.560] tak menentukan skill orang tu [00:01:11.180 – 00:01:12.180] contohnya dia ni [00:01:12.180 – 00:01:14.640] grad daripada biochemical lah, grad [00:01:14.640 – 00:01:16.660] daripada kos-kos yang [00:01:16.660 – 00:01:18.660] pelik-pelik lah kadang-kadang. Tak apa benda [00:01:18.660 – 00:01:20.580] kan. Kita cakap on sale. So kita fikir [00:01:20.580 – 00:01:23.340] apa? Apa graduasi [00:01:23.340 – 00:01:24.580] graduasi daripada orang sale ni [00:01:24.580 – 00:01:26.600] macam mana nak cari? Tak ada. Orang sale ni kita nak cari [00:01:26.600 – 00:01:28.740] daripada awak pernah buat apa-apa bidang sale [00:01:28.740 – 00:01:30.780] oh saya pernah dulu buat insurans [00:01:30.780 – 00:01:32.120] oh orang insurans ni perpadu ni [00:01:32.120 – 00:01:33.100] oh saya pernah jual kereta [00:01:33.100 – 00:01:35.100] oh saya customer service [00:01:36.000 – 00:01:37.560] janganlah kena tipu customer service [00:01:37.560 – 00:01:39.460] customer service bukan orang sale [00:01:39.460 – 00:01:41.220] saya dah pernah lah kena jangan risau [00:01:41.220 – 00:01:43.580] saya pernah hire seorang dua orang ni customer service [00:01:43.580 – 00:01:45.740] sahaja nak try nak tengok lah budak customer service ni [00:01:45.740 – 00:01:46.840] budak sale ke tak rupanya bukan [00:01:46.840 – 00:01:49.200] awak tahu customer service buat apa? tunggu je lah [00:01:49.760 – 00:01:50.660] hello assalamualaikum [00:01:50.660 – 00:01:51.960] saya adik daripada selcom [00:01:51.960 – 00:01:55.380] lepas tu bila interview oh saya ada pengalaman tuan [00:01:55.380 – 00:01:57.300] 5 tahun dalam bidang customer service. Saya dah biasa [00:01:57.300 – 00:01:59.280] dengan customer. Tak. Awak hanya [00:02:00.360 – 00:02:01.340] react pada customer. [00:02:01.680 – 00:02:03.160] Awak tak biasa kejar target. [00:02:03.600 – 00:02:04.960] Sebab orang customer service bukan orang sale. [00:02:05.380 – 00:02:07.420] Orang sale sebenar adalah orang yang tak ada gaji basic. [00:02:07.620 – 00:02:09.100] Yang pernah buat freelance. Itu [00:02:09.100 – 00:02:11.300] mindset orang sale ni adalah mindset [00:02:11.300 – 00:02:13.460] hungry. Mindset fighter. So sebab [00:02:13.460 – 00:02:15.480] tu kalau tengok kat sini. Kita nak cari benda tu. [00:02:15.660 – 00:02:17.540] Kita nak cari orang yang ada potensi [00:02:17.540 – 00:02:19.360] untuk jadi benda tu. Bukannya dia dah [00:02:19.360 – 00:02:21.400] ada pengalaman 10 tahun buat printing ke apa tak. [00:02:21.540 – 00:02:22.380] Kadang-kadang itu lagi poyok. [00:02:23.400 – 00:02:24.760] Next pula, team marketer. [00:02:24.760 – 00:02:26.080] Team marketer ni [00:02:26.080 – 00:02:27.980] Dia biasanya orang ni suka benda teknikal [00:02:27.980 – 00:02:30.140] Dan dia selalu guna laptop [00:02:30.140 – 00:02:31.440] Orang macam ni [00:02:31.440 – 00:02:32.660] Awak tanya rasa soalan [00:02:33.240 – 00:02:34.180] Awak ada laptop? [00:02:34.520 – 00:02:35.420] Saya tak ada laptop [00:02:35.420 – 00:02:36.660] Bila lah saya guna laptop? [00:02:36.860 – 00:02:38.160] Oh masa belajar dulu [00:02:38.160 – 00:02:39.440] Itu bukan marketer lah [00:02:39.440 – 00:02:40.660] Saya pernah ada team [00:02:40.660 – 00:02:43.000] Yang sampai cara nak buka laptop tu pun saya kena ajar [00:02:43.000 – 00:02:44.240] Silap lah hiring [00:02:44.240 – 00:02:45.260] Lelah dia dirizankan juga [00:02:45.800 – 00:02:47.080] Saya terpaksa dirizankan dia [00:02:47.080 – 00:02:50.140] Tapi selalu guna laptop ni memang key point juga [00:02:50.140 – 00:02:51.060] Tanya bila lah saya guna laptop? [00:02:51.180 – 00:02:52.200] Oh saya hari-hari guna laptop [00:02:52.200 – 00:02:53.480] Ada laptop? Ada [00:02:53.480 – 00:02:55.520] Biasanya orang yang marketer ni [00:02:55.520 – 00:02:58.460] Dia ni adalah orang yang ada basic IT [00:02:58.460 – 00:03:00.800] Ataupun kalau tak pun dia memang knowledgeable [00:03:00.800 – 00:03:02.820] Yang ni, yang ni sangat penting [00:03:02.820 – 00:03:03.700] Self-learning [00:03:03.700 – 00:03:05.780] Dia kena ada kemampuan untuk self-learning [00:03:05.780 – 00:03:06.780] Awak boleh jaga kat mana iklan [00:03:06.780 – 00:03:08.160] Oh saya belajar sendiri je tengok YouTube [00:03:09.760 – 00:03:12.160] Kalau jumpa orang yang boleh belajar sendiri power [00:03:12.160 – 00:03:14.540] Sebab nak jadi orang-orang marketer [00:03:14.540 – 00:03:15.900] TikTok, Facebook, Google [00:03:15.900 – 00:03:17.880] Memang kena beli panduan [00:03:17.880 – 00:03:19.700] Tengok kat Google, YouTube [00:03:19.700 – 00:03:20.820] Segala benda tu memang kena [00:03:20.820 – 00:03:22.640] Lepas tu minat pasal marketing [00:03:22.640 – 00:03:23.540] ini masalah juga [00:03:23.540 – 00:03:24.340] sebab apa [00:03:24.340 – 00:03:25.540] oh saya belajar marketingnya dulu [00:03:25.540 – 00:03:26.140] kat universiti [00:03:26.140 – 00:03:26.720] tak boleh [00:03:26.720 – 00:03:28.180] dia kena minat marketing [00:03:28.180 – 00:03:29.060] dan minat marketing ni [00:03:29.060 – 00:03:29.780] tak boleh dipaksa [00:03:29.780 – 00:03:30.360] dia akan nampak [00:03:30.360 – 00:03:32.140] dan dia ni paling perfect [00:03:32.140 – 00:03:32.940] paling perfect [00:03:32.940 – 00:03:33.960] orang marketer yang pernah [00:03:33.960 – 00:03:34.400] buat sale [00:03:34.400 – 00:03:35.700] dia punya iklan tu [00:03:35.700 – 00:03:36.480] ada sentuhan sale [00:03:36.480 – 00:03:37.200] ni bonus lah [00:03:37.200 – 00:03:38.520] kalau tak jumpa pun tak apa [00:03:38.520 – 00:03:40.240] tapi point dia beza [00:03:40.820 – 00:03:41.800] marketer ni suka [00:03:41.800 – 00:03:42.460] hadap laptop [00:03:42.460 – 00:03:43.600] dia suka benda-benda [00:03:43.600 – 00:03:44.080] teknikal [00:03:44.080 – 00:03:44.920] dia memang [00:03:44.920 – 00:03:45.700] dia minat lah [00:03:45.700 – 00:03:46.320] benda-benda yang [00:03:46.320 – 00:03:46.880] study [00:03:46.880 – 00:03:48.020] nak belajar mendalam [00:03:48.020 – 00:03:49.180] orang sale ni pula [00:03:49.180 – 00:03:49.620] jenis [00:03:49.620 – 00:03:51.380] tak suka duduk kat ofis [00:03:51.380 – 00:03:52.520] dia suka bergerak [00:03:52.520 – 00:03:53.360] Suka bercakap [00:03:53.360 – 00:03:54.400] Kalau kita whatsapp [00:03:54.400 – 00:03:55.300] Dia pun kita dapat rasa [00:03:55.300 – 00:03:55.920] Dia ni friendly [00:03:55.920 – 00:03:56.480] Kita rasa macam [00:03:56.480 – 00:03:57.360] Oh dia ni jenis suka [00:03:57.360 – 00:03:58.040] Berborak [00:03:58.040 – 00:03:58.680] Suka macam tu [00:03:58.680 – 00:03:59.780] Okay next pula [00:03:59.780 – 00:04:00.360] Team content [00:04:01.240 – 00:04:02.340] Team content ni [00:04:03.180 – 00:04:04.140] Saya biasanya [00:04:04.140 – 00:04:05.180] Cari dia orang ni [00:04:05.180 – 00:04:06.520] Dalam video editor [00:04:06.520 – 00:04:08.140] Saya lebih prefer orang tu [00:04:08.140 – 00:04:08.900] Adalah orang yang [00:04:08.900 – 00:04:09.920] Buat video editor [00:04:09.920 – 00:04:11.280] Dan ada basic editing [00:04:11.280 – 00:04:12.660] Ada design sense [00:04:12.660 – 00:04:13.980] So ni benda-benda bonus lah [00:04:13.980 – 00:04:14.940] Contoh lah [00:04:14.940 – 00:04:16.120] Orang tu tak biasa edit video [00:04:16.120 – 00:04:17.280] So dia kata dia content [00:04:17.280 – 00:04:18.120] Team [00:04:18.120 – 00:04:19.700] Dia kata dia boleh edit video [00:04:19.700 – 00:04:20.740] Kita tengok balik [00:04:20.740 – 00:04:21.000] Sebab [00:04:21.000 – 00:04:22.780] Orang yang tak retik edit video ni [00:04:22.780 – 00:04:24.120] Dia macam pelik tau [00:04:24.120 – 00:04:25.320] Kau kata kau minat konten [00:04:25.320 – 00:04:26.680] Tapi bila lah saya edit video [00:04:26.680 – 00:04:27.180] Oh saya [00:04:27.180 – 00:04:28.260] Bo nak belajar [00:04:28.260 – 00:04:29.020] Saya memang minat [00:04:29.020 – 00:04:30.040] Minat tak cukup lah [00:04:30.040 – 00:04:31.180] Ada setengah orang pula [00:04:31.180 – 00:04:31.940] Dia sendiri pun [00:04:31.940 – 00:04:32.860] Tengok TikTok personal [00:04:32.860 – 00:04:33.940] Dia pun aktif buat konten [00:04:33.940 – 00:04:34.640] So bagus lah [00:04:34.640 – 00:04:36.000] Maksudnya kita tahu orang macam ni [00:04:36.000 – 00:04:37.180] Kita tak paksa pun [00:04:37.180 – 00:04:37.980] Dia pandai buat konten [00:04:39.100 – 00:04:40.180] Ada basic editing [00:04:40.180 – 00:04:41.340] Ada design sense [00:04:41.340 – 00:04:42.000] Ni bagus eh [00:04:42.000 – 00:04:42.560] Dia ada [00:04:43.260 – 00:04:44.220] Sense of design [00:04:44.220 – 00:04:44.880] So dia boleh jadi [00:04:44.880 – 00:04:45.720] Graphic designer [00:04:45.720 – 00:04:46.860] Enjoy hadap laptop [00:04:46.860 – 00:04:47.520] Edit video lah [00:04:47.520 – 00:04:48.060] Dia pun penting [00:04:48.060 – 00:04:49.440] Edit video ni memang senang guys [00:04:50.020 – 00:04:51.500] mahu 2-3 jam edit video [00:04:52.080 – 00:04:53.740] next pula adalah ada basic [00:04:53.740 – 00:04:57.470] Canva, kalau dia tak pandai [00:04:57.470 – 00:04:59.610] Canva ni macam pelik sikit, macam mana awak tak pandai [00:04:59.610 – 00:05:01.510] buat Canva, macam takkanlah tak ada [00:05:01.510 – 00:05:03.630] pengalaman buat Canva, sanggup buat design [00:05:04.310 – 00:05:05.730] ataupun video yang tak cantik [00:05:05.730 – 00:05:07.230] tapi convert, ni pun poin juga [00:05:07.230 – 00:05:09.490] ada setengah team content ni [00:05:09.490 – 00:05:11.450] diorang ni sangat buat video [00:05:11.450 – 00:05:13.430] cantik, faham ayat tu [00:05:13.430 – 00:05:15.310] oh saya belajar master [00:05:15.310 – 00:05:17.470] in art, saya nak buat video tu kalau boleh [00:05:17.470 – 00:05:19.430] cinematography, tak cerita dia [00:05:19.430 – 00:05:20.890] sekarang ni video FIP tak cantik [00:05:21.670 – 00:05:22.950] zaman-zaman video [00:05:22.950 – 00:05:24.850] TV punya level iklan [00:05:24.850 – 00:05:26.890] dan semua tu dah berlalu. Sekarang ni kita semua raw [00:05:26.890 – 00:05:28.930] natural, editing pun tak [00:05:28.930 – 00:05:30.810] ada apa. Bodoh-bodoh je. Editing lagi bodoh [00:05:30.810 – 00:05:32.730] lagi FYP. Tak adalah tak edit langsung [00:05:32.730 – 00:05:34.670] tapi kita nak buat video [00:05:34.670 – 00:05:36.410] convert bukan video lawa [00:05:36.410 – 00:05:38.610] so ini pun masalah juga dengan team content [00:05:38.610 – 00:05:40.690] dia orang ni kadang-kadang bila kita suruh [00:05:40.690 – 00:05:42.350] buat design yang tak lawa tapi convert ni [00:05:42.350 – 00:05:44.870] kalah-kalah kuning, kalah-kalah merah yang pelat-pelat [00:05:44.870 – 00:05:45.990] apa semua ni. Padahal tu convert [00:05:45.990 – 00:05:48.570] dia rasa mencabar maruah dia [00:05:48.570 – 00:05:50.430] sebagai seorang orang anak [00:05:50.430 – 00:05:52.490] senilah bagai semua kan. So, itu pun masalah juga [00:05:52.490 – 00:05:54.290] adalah ego-ego dekat situ. [00:05:54.630 – 00:05:56.530] So, sebenarnya bila kita cari [00:05:56.530 – 00:05:58.030] talent, kalau tak ada awak dah faham, [00:05:58.210 – 00:06:00.630] kita bukan nak cari talent yang talent gila babi [00:06:00.630 – 00:06:02.470] macam memang maketur 10 [00:06:02.470 – 00:06:04.590] tahun. Tak pun. Sebenarnya kita cari orang yang memang [00:06:04.590 – 00:06:06.630] boleh develop dan kita tahu [00:06:06.630 – 00:06:08.450] bagi masa sebulan-dua, dia dah jadi top lah. [00:06:08.690 – 00:06:10.390] Yang paling bestnya, kalau awak cari [00:06:10.390 – 00:06:12.470] talent yang underrated ni, gaji tak tinggi. [00:06:13.150 – 00:06:14.290] Awak bagi gaji RM2,500, [00:06:14.610 – 00:06:15.830] dia punya level bersyukur tu, [00:06:16.010 – 00:06:17.210] ya Allah, thank you tuan. [00:06:18.390 – 00:06:20.150] Padahal gaji dia sebelum ni mungkin RM2,300. [00:06:20.430 – 00:06:22.110] Mungkin 2,000-5, mungkin 2,000 [00:06:22.110 – 00:06:24.190] Tapi kalau awak bagi harga 1,000 setengah [00:06:24.190 – 00:06:25.570] Kepada seorang yang talented [00:06:26.350 – 00:06:28.750] Dia pun cakap, oh boleh tak saya nak demand sikit [00:06:28.750 – 00:06:30.150] Oh demand sikit berapa [00:06:30.150 – 00:06:31.390] 2,000-8, awak pun [00:06:31.390 – 00:06:33.770] Bolehlah 2,000-8 lah, sebab awak akan talented [00:06:33.770 – 00:06:35.550] Bila orang talented, awak expect apa [00:06:35.550 – 00:06:38.090] Awak expect masuk kerja, awak tak cakap apa [00:06:38.090 – 00:06:40.190] Settle lah, dan kita akan kecewa banyak kali [00:06:40.190 – 00:06:41.690] Sebab itulah sebenarnya [00:06:42.390 – 00:06:44.150] Kita ni bukannya nak cari orang yang talented [00:06:44.150 – 00:06:45.930] Untuk masuk, lepas tu dia buat magic, tak [00:06:45.930 – 00:06:47.970] Kita sebenarnya nak cari orang yang talented [00:06:47.970 – 00:06:50.270] Untuk kita retrain [00:06:50.270 – 00:06:52.030] balik, training balik [00:06:52.030 – 00:06:53.750] jadi talent yang sebenar. Saya tak [00:06:53.750 – 00:06:56.210] rasa orang tu talented pun sebenarnya bila masuk kerja [00:06:56.210 – 00:06:58.010] kita yang akan buat dia jadi talent [00:06:58.550 – 00:07:00.430] so sebab dia ada skill-skill [00:07:00.430 – 00:07:02.250] tu. Saya biasa bila hiring ni kita just [00:07:02.250 – 00:07:03.670] mencari ada potensi tak? [00:07:04.310 – 00:07:06.370] Oh dia pernah buat sale? Oh dia pernah ni? Oh ada potensi [00:07:06.370 – 00:07:08.270] boom dah. Sebab tu [00:07:08.270 – 00:07:10.070] kalau awak tengok kelab bola, tengok [00:07:10.070 – 00:07:12.290] contoh Manchester United, Real Madrid, Barcelona [00:07:12.290 – 00:07:14.150] siapa yang power? Player [00:07:14.150 – 00:07:16.150] ke coach? Sebenarnya coach yang power [00:07:16.150 – 00:07:18.090] player yang sama je, tukar [00:07:18.090 – 00:07:19.770] coach boom 360 terus [00:07:19.770 – 00:07:21.070] daripada tak menang champion chip [00:07:21.070 – 00:07:21.630] menang champion chip [00:07:21.630 – 00:07:22.510] sama macam CEO [00:07:23.310 – 00:07:23.750] sebenarnya [00:07:24.250 – 00:07:25.250] player yang dah ada [00:07:25.250 – 00:07:26.210] tu dah power dah sebenarnya [00:07:26.210 – 00:07:27.570] cuma CEO tu sendiri [00:07:27.570 – 00:07:29.070] tak pandai nak congkil benda tu [00:07:29.070 – 00:07:30.150] dia tak nak train [00:07:30.150 – 00:07:31.090] dia tak nak hantar call [00:07:31.090 – 00:07:31.890] dia tak nak monitor [00:07:31.890 – 00:07:33.030] dia tak nak buat sistem reward [00:07:33.030 – 00:07:34.390] so ni antara benda-benda [00:07:34.390 – 00:07:35.370] yang saya realise [00:07:35.370 – 00:07:37.490] yang menghalang team tu untuk grow [00:07:37.490 – 00:07:38.070] sebenarnya adalah [00:07:38.070 – 00:07:39.350] top management tu sendiri [00:07:40.010 – 00:07:41.810] yang just mengharapkan magic [00:07:41.810 – 00:07:42.390] daripada staff [00:07:42.390 – 00:07:43.650] aku dah hire engkau kan [00:07:43.650 – 00:07:44.410] gaji kau dah mahal kan [00:07:44.410 – 00:07:44.990] nah cover lah [00:07:44.990 – 00:07:46.490] so that's why kita kena [00:07:46.490 – 00:07:47.730] reset balik otak kita [00:07:47.730 – 00:07:49.410] dalam performance culture [00:07:49.910 – 00:07:50.390] Kita [00:07:50.890 – 00:07:52.150] Nak mencari talent [00:07:52.150 – 00:07:53.630] Yang underrated [00:07:53.630 – 00:07:55.050] Sebab murah [00:07:55.050 – 00:07:55.950] Tak ada ego [00:07:55.950 – 00:07:58.190] Dan ada masa depan yang lama kita [00:07:58.190 – 00:07:59.510] Senang kita nak ajar [00:07:59.510 – 00:08:00.950] Kalau ambil yang talented ni [00:08:00.950 – 00:08:01.590] Aduh bergaduh [00:08:01.590 – 00:08:03.250] Dalam meeting asyik nak menang je [00:08:03.810 – 00:08:05.430] Lepas tu bila tak dengan pendapat sikit [00:08:05.430 – 00:08:05.870] Dia kata [00:08:07.910 – 00:08:09.410] Bila so buat kerja tak nak buat pun [00:08:09.410 – 00:08:10.650] Banyak bersembang [00:08:10.650 – 00:08:12.190] So that's why saya lagi suka [00:08:12.190 – 00:08:13.350] Orang yang tak banyak cakap [00:08:13.350 – 00:08:13.970] Banyak buat kerja [00:08:13.970 – 00:08:15.150] Sebab orang yang banyak cakap [00:08:15.150 – 00:08:16.190] Jarang banyak buat kerja [00:08:16.190 – 00:08:17.510] Jumpa dalam video selanjutnya [00:08:17.510 – 00:08:18.430] Zaz