3 Step Hiring Team Marketing Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:11] 3 Step Hiring Team Marketing. Sebenarnya nak hire orang ni, kalau dalam topik filter ni, kita ada 3 cara nak filter. WhatsApp interview, call interview dan juga office interview. [semak: uncertain words, number or amount] [00:00:12–00:00:21] Cerita dia macam ni, bayangkan bila kita start buat WhatsApp interview, kita sebenarnya target dalam sekitar 60 orang. Ini targetnya, ini datang daripada pengalaman saya sendiri sebenarnya. [semak: number or amount] [00:00:21–00:00:22] saya dah hire lebih [semak: uncertain words] [00:00:22–00:00:23] daripada 400 orang [semak: number or amount] [00:00:23–00:00:24] saya dah interview [semak: uncertain words] [00:00:24–00:00:25] lebih daripada 1000 orang [semak: number or amount] [00:00:25–00:00:26] apa yang saya perasan [00:00:26–00:00:27] untuk sesuatu jokescope [semak: uncertain words] [00:00:27–00:00:28] pernah dengar orang kata [semak: uncertain words] [00:00:28–00:00:29] hire slow [00:00:29–00:00:30] fire fast [00:00:30–00:00:31] apa maksud hire slow [00:00:31–00:00:33] apa maksud hire tu [00:00:33–00:00:34] kena perlahan [00:00:34–00:00:34] maksudnya [00:00:34–00:00:36] kita kena ada [00:00:36–00:00:37] banyak candidate [00:00:37–00:00:38] bukannya baru [00:00:38–00:00:39] 5 orang apply [semak: number or amount] [00:00:39–00:00:39] dah pilih seorang [00:00:39–00:00:40] maksudnya awak ni [00:00:40–00:00:41] terdesak [00:00:41–00:00:43] jangan hire bila terdesak [00:00:43–00:00:44] jangan hire bila tak ada option [00:00:44–00:00:46] kita nak pastikan [00:00:46–00:00:46] kita dah tengok [00:00:46–00:00:47] banyak option [00:00:47–00:00:49] so saya punya sweet spot [00:00:49–00:00:50] dalam sekitar 50 [semak: number or amount] [00:00:50–00:00:50] ke 60 orang [semak: number or amount] [00:00:50–00:00:51] saya akan pastikan [00:00:51–00:00:53] bila orang apply dekat email ke [semak: uncertain words] [00:00:53–00:00:54] dekat whatsapp ke [00:00:54–00:00:55] maksud [semak: uncertain words] [00:00:55–00:00:56] 60 [semak: number or amount] [00:00:56–00:00:56] lebih kurang lah [00:00:56–00:00:58] based on pengalaman saya [00:00:58–00:00:58] bila saya start hiring [00:00:58–00:01:00] bila saya dah dapat sekitar [00:01:00–00:01:01] kadang-kadang cepat [00:01:01–00:01:01] 30 [semak: number or amount] [00:01:01–00:01:02] nasib kita baik jumpa cepat [00:01:02–00:01:03] kadang-kadang sampai 50 [semak: number or amount] [00:01:03–00:01:04] 60 [semak: number or amount] [00:01:04–00:01:05] kadang 100 [semak: uncertain words, number or amount] [00:01:05–00:01:06] leads masuk [00:01:06–00:01:06] leads [00:01:06–00:01:08] orang yang berkualiti ni masuk [semak: uncertain words] [00:01:08–00:01:09] kita feed twitter [semak: uncertain words] [00:01:09–00:01:10] tak semua yang berkualiti [00:01:10–00:01:11] mungkin ada yang [00:01:11–00:01:11] fake talent [00:01:11–00:01:13] so kita nak pastikan [00:01:13–00:01:14] yang cukup 60 orang [semak: number or amount] [00:01:14–00:01:15] kemudian barulah kita buat [00:01:15–00:01:16] call interview [00:01:16–00:01:17] call interview ni [00:01:17–00:01:18] maksudnya kita akan [00:01:18–00:01:19] call dia sekejap [00:01:19–00:01:20] sebelum panggil ke ofis [00:01:20–00:01:21] Untuk face to face interview [semak: uncertain words] [00:01:22–00:01:23] Bayangkan [00:01:23–00:01:24] Kalau awak terus ajak [00:01:24–00:01:25] 60 orang ni datang ofis [semak: uncertain words, number or amount] [00:01:25–00:01:26] Apa yang berlaku [00:01:27–00:01:28] Daripada 60 orang [semak: number or amount] [00:01:28–00:01:30] Tantah 6 orang je yang datang [semak: number or amount] [00:01:30–00:01:32] Tantah 12 orang je yang datang [semak: number or amount] [00:01:33–00:01:34] Banyak gila orang [00:01:34–00:01:35] Yang sebenarnya apply [semak: uncertain words] [00:01:35–00:01:36] Dekat 10 company [semak: number or amount] [00:01:36–00:01:36] Dan dia pun tak kisah [00:01:36–00:01:37] That's why [00:01:37–00:01:38] Saya memang takkan panggil [semak: uncertain words] [00:01:38–00:01:39] Dia datang interview [00:01:39–00:01:40] Untuk ofis [00:01:40–00:01:41] Face to face [00:01:41–00:01:42] Kalau saya tak call [00:01:42–00:01:43] At least saya nak dengar suara dia [00:01:43–00:01:44] Dalam 5 ke 10 minit [semak: number or amount] [00:01:44–00:01:45] Bukan apa [00:01:45–00:01:47] Kadang-kadang bila kita call [00:01:47–00:01:49] Bukan kadang-kadang lah [00:01:49–00:01:49] Banyak kali [00:01:49–00:01:51] Dengar aib sebenar dia [semak: uncertain words] [00:01:51–00:01:51] Kita [semak: uncertain words] [00:01:51–00:01:52] Kenapa dia ni sombong [semak: uncertain words] [00:01:52–00:01:53] Kenapa dia [semak: uncertain words] [00:01:53–00:01:54] That's why kita akan call [semak: uncertain words] [00:01:54–00:01:55] Nanti kita akan cover [00:01:55–00:01:56] Kenapa kita call lebih detail [00:01:56–00:01:58] Dan bila kita dah call interview pula [00:01:58–00:01:59] Kita akan buat last [00:01:59–00:02:00] Ini nama dia [00:02:00–00:02:01] Hire slow [semak: uncertain words] [00:02:01–00:02:02] Bukannya call [00:02:02–00:02:03] Boleh last tak esok [semak: uncertain words] [00:02:03–00:02:04] Okay gaji ni on [semak: uncertain words] [00:02:04–00:02:05] Okay on [00:02:05–00:02:05] Datang [00:02:05–00:02:05] Takde [00:02:05–00:02:07] Whatsapp interview ni pun [semak: uncertain words] [00:02:07–00:02:08] Proses ambil masa tak lama [semak: uncertain words] [00:02:08–00:02:09] Dalam sekitar 3 hari [semak: number or amount] [00:02:09–00:02:10] Ke 1 minggu [semak: uncertain words, number or amount] [00:02:10–00:02:11] Kita dapat kumpulkan dulu [00:02:11–00:02:13] Lepas tu kita dah start call [00:02:13–00:02:14] Call call call call call [00:02:14–00:02:16] Kita akan cari dalam sekitar [00:02:16–00:02:16] Mungkin [00:02:16–00:02:17] 10 orang kita call [semak: number or amount] [00:02:17–00:02:18] Contohnya [00:02:18–00:02:23] Oh daripada 10 orang ni aku nak panggil 3 orang sahaja datang ke office interview face to face [semak: uncertain words, number or amount] [00:02:23–00:02:27] Dan daripada office interview ni kita tengok personality dia ok ke tak ok [semak: uncertain words] [00:02:27–00:02:30] Ada tak tanda-tanda red flag staff yang bermasalah [00:02:30–00:02:33] Kita tak boleh nak judge semua orang by its cover [00:02:33–00:02:33] Memang susah [00:02:33–00:02:37] Tapi at least kita boleh dapat pattern staff yang bermasalah sebelum ni [00:02:37–00:02:40] That's why kematangan seorang boss ni dia ukur daripada beberapa perkara [semak: uncertain words] [00:02:40–00:02:44] Antaranya nombor 1 adalah berapa banyak staff yang dia pernah hire [semak: number or amount] [00:02:44–00:02:46] Berbanyak partner yang dia pernah ada [00:02:46–00:02:48] Berbanyak bisnes yang dia pernah buat [00:02:48–00:02:50] Berbanyak modal yang dia pernah masukkan [00:02:50–00:02:52] Berbanyak kerugian yang dia pernah tanggung [00:02:52–00:02:53] Berbanyak sale yang dia pernah buat [00:02:53–00:02:55] Berbanyak profit yang dia pernah buat [00:02:55–00:02:58] So salah satu kematangan seorang boss yang adalah [semak: uncertain words] [00:02:58–00:03:00] Berapa banyak manusia yang kau pernah handle [00:03:01–00:03:04] Sebab skill untuk buat business is people-people skill [semak: uncertain words] [00:03:04–00:03:07] Orang kata kat saya, senangnya nak buat 100k [semak: uncertain words, number or amount] [00:03:07–00:03:08] Betul memang senang [00:03:08–00:03:09] Nak buat 100k, perlu 4 orang je [semak: uncertain words, number or amount] [00:03:09–00:03:10] Perlu 2 orang je [semak: uncertain words, number or amount] [00:03:10–00:03:12] Memang kita dah buat berkali-kali [00:03:12–00:03:15] Tapi bila awak nak start buat 1 juta sebulan [semak: number or amount] [00:03:15–00:03:17] Awak dah perlukan 20-30 orang [semak: uncertain words, number or amount] [00:03:17–00:03:19] That's why awak kena ada human management skill [00:03:19–00:03:20] HR kena padu [00:03:20–00:03:22] So that's why ini adalah skill [00:03:22–00:03:24] Untuk kita tarik orang yang bagus [00:03:24–00:03:25] Orang yang akan bagus [00:03:25–00:03:27] Akan stay dan maintain good culture dalam company [00:03:27–00:03:29] Dan kita hanya hire [00:03:29–00:03:33] Lepas ada lebih 3 shortlisted best candidate [semak: number or amount] [00:03:33–00:03:34] Nampak? [00:03:35–00:03:37] 3 candidate yang berkualiti dah jumpa [semak: number or amount] [00:03:37–00:03:38] Baru kita akan hire [00:03:38–00:03:39] Lepas ada 3 [semak: number or amount] [00:03:39–00:03:40] Kalau ada seorang [00:03:40–00:03:41] Bahaya sikit lah [00:03:41–00:03:43] Kecuali seorang yang kita jumpa tu [00:03:43–00:03:44] Ush aku rasa betul dah ni [00:03:44–00:03:46] Sebab kita dah tapis banyak orang kan [00:03:46–00:03:48] Dan biasanya saya suka bila keputusan tu macam [semak: uncertain words] [00:03:48–00:03:50] Uish, dia ni bagus, dia ni pun bagus [00:03:50–00:03:52] Apa yang berlaku, kita akan hiring [00:03:52–00:03:54] Secara logik [00:03:54–00:03:56] Jangan hire waktu awak tengah desperate [00:03:56–00:03:58] Nak cepat, waktu awak suka dengan orang tu [semak: uncertain words] [00:03:58–00:04:00] Suka dengan orang tu salah [00:04:00–00:04:02] That's why, satu ayat yang saya suka [00:04:02–00:04:04] Daripada Tuan Fahdi Ghaziri [00:04:04–00:04:06] Dia ada sebut dalam live dia, dia beritahu macam ni [semak: uncertain words] [00:04:07–00:04:09] Filter by skill [00:04:09–00:04:09] Hire by attitude [semak: uncertain words] [00:04:10–00:04:12] Maksudnya, bila kita filter [00:04:12–00:04:14] 60 orang ni, kita tengah filter skill [semak: number or amount] [00:04:14–00:04:16] sebab skill ni unfair advantage [semak: uncertain words] [00:04:16–00:04:18] kalau dia dah pernah edit video 2 tahun [semak: uncertain words, number or amount] [00:04:18–00:04:20] adalah skill yang unfair bagi orang lain, dia dah ada [semak: uncertain words] [00:04:20–00:04:22] kelebihan. Tapi bila kita call [00:04:22–00:04:24] kita bukan nak cari skill sangat sebenarnya [semak: uncertain words] [00:04:24–00:04:26] kita lebih nak tengok attitude [00:04:26–00:04:28] waktu dia call, attitude waktu dia [00:04:28–00:04:30] whatsapp, attitude waktu dia datang office [semak: uncertain words] [00:04:30–00:04:32] sebab attitude adalah culture [00:04:32–00:04:34] culture adalah apa yang buat company [00:04:34–00:04:36] grow secara autopilot. So, bila awak [semak: uncertain words] [00:04:36–00:04:38] faham daripada company punya perspektif [00:04:38–00:04:40] last kali, it's all about culture [semak: uncertain words] [00:04:40–00:04:42] kalau slow, slow lah semua orang [00:04:42–00:04:43] Kalau laju, lajulah semua orang [00:04:43–00:04:46] Kalau semua orang jenis suka bergosip [semak: uncertain words] [00:04:46–00:04:47] Bergosip lah semua orang [semak: uncertain words] [00:04:47–00:04:48] Sebab tu apa culture yang kita nak buat [00:04:48–00:04:51] Bermula daripada orang yang kita buat masuk [00:04:51–00:04:53] Kalau semua sembang, gajah terbang [00:04:53–00:04:54] Datang bersembang lah semua [00:04:54–00:04:55] Tapi kalau semua jenis senyap [00:04:55–00:04:57] Suka buat kerja, senyap lah [00:04:57–00:04:59] Sebab tu orang banyak cakap [00:04:59–00:05:00] Jarang banyak kerja [00:05:00–00:05:01] Orang banyak kerja [00:05:01–00:05:02] Jarang banyak cakap [00:05:03–00:05:04] Haa [00:05:04–00:05:05] Fikir-fikir dan sangat beramal [00:05:05–00:05:07] Susah semuanya ni bos ni [semak: uncertain words] [00:05:07–00:05:08] Tapi that's why saya buat [00:05:08–00:05:09] Step, 3 step [semak: number or amount] [00:05:09–00:05:10] Sebab saya dah ada banyak company [00:05:10–00:05:12] ni, saya dah set up lebih daripada 40 [semak: uncertain words, number or amount] [00:05:12–00:05:14] serambahat berbeza-beza, dah feel banyak [semak: uncertain words] [00:05:14–00:05:16] kali guys, bila feel banyak kali ni [00:05:16–00:05:18] kita bila hiring ni lebih berhati-hati [semak: uncertain words] [00:05:18–00:05:20] kita guna logik bukan [00:05:20–00:05:22] emosi, so kena faham dulu [00:05:22–00:05:24] tengok video ni, kalau tak faham ulang [semak: uncertain words] [00:05:24–00:05:26] lagi video ni, faham, 10 kali faham [semak: number or amount] [00:05:26–00:05:28] yang sebenarnya banyak orang tak setuju [semak: uncertain words] [00:05:28–00:05:30] dengan saya kata, tuan boleh tak saya skip call [00:05:31–00:05:32] tak boleh, awak [00:05:32–00:05:34] akan buang masa, nanti bila face-to-face [00:05:34–00:05:36] interview, orang yang datang [00:05:36–00:05:38] tu, awak jemput 10, datangnya 2 [semak: number or amount] [00:05:38–00:05:40] datangnya 1, lepas tu awak menghoyan kat Facebook [semak: uncertain words, number or amount] [00:05:40–00:05:43] Book tulis, eh budak sekarang dah nak kerja, dia orang ni semua main-main. [semak: uncertain words] [00:05:44–00:05:45] Awak yang tak buat call interview. [00:05:46–00:05:48] Sebenarnya, bukan staff pilih boss. [00:05:48–00:05:48] Sorry. [00:05:48–00:05:49] Bukan boss pilih staff. [00:05:50–00:05:52] Sebenarnya, staff yang pilih boss. [00:05:52–00:05:55] Sebab tu, waktu awak WhatsApp ni sebenarnya dia tengah memilih [semak: uncertain words] [00:05:55–00:05:56] antara 10 boss yang dia boleh bekerja. [semak: uncertain words, number or amount] [00:05:57–00:05:59] Dan bila awak call, awak sedang meyakinkan dia [00:05:59–00:06:00] yang tempat kerja awak ni sebenarnya bagus. [00:06:01–00:06:02] Dan awak bertengah filter dia juga. [00:06:02–00:06:04] So, bila datang ofis interview, [00:06:04–00:06:06] then barulah kita secara rasminya berjumpa. [semak: uncertain words] [00:06:06–00:06:07] So, jimat masa. [00:06:08–00:06:09] Bila saya nak hire orang ni, [00:06:09–00:06:10] Saya hanya perlu ambil masa dalam seminggu [semak: uncertain words] [00:06:10–00:06:12] Kedua minggu je maximum [semak: uncertain words] [00:06:12–00:06:14] Dan nak train pun tak lama [00:06:14–00:06:15] Mungkin dua minggu ke sebulan [00:06:15–00:06:17] So katalah ada seorang staff bagi notice resign [00:06:17–00:06:20] Kita boleh replace dia sepantas satu bulan [00:06:20–00:06:21] For real [00:06:22–00:06:24] So tiga step hiring ni korang memang kena apply [00:06:24–00:06:26] Saya nak panjangkan video ni [semak: uncertain words] [00:06:26–00:06:26] Membebel lama sikit [00:06:26–00:06:28] Sebab saya tahu ramai orang tak setuju dengan saya [00:06:28–00:06:30] Kenapa nak kena masuk whatsapp? [00:06:30–00:06:30] Dia tanya [00:06:30–00:06:31] Tak boleh masuk tempat lain ke? [00:06:31–00:06:35] Sebab kita nak keluarkan daripada comfort zone dia [00:06:35–00:06:37] Saya paling menyampar tim sale yang dah stand by CV [semak: uncertain words] [00:06:37–00:06:38] Tahu tak CV? [00:06:38–00:06:40] CV adalah CV resume [semak: uncertain words] [00:06:40–00:06:42] yang ayat copy paste cikgu [00:06:42–00:06:44] college community, college university [semak: uncertain words] [00:06:44–00:06:46] semua ajar tu, here I [00:06:46–00:06:48] forward to you, my resume, I'm [00:06:48–00:06:50] a hardworking, a very communication skill [00:06:50–00:06:52] blah blah blah blah blah blah, benda bullshit tu [semak: uncertain words] [00:06:53–00:06:54] itulah masalahnya [00:06:54–00:06:56] sorry lah, saya memang, bab ni memang [00:06:56–00:06:58] saya particular sikit, sebab saya dah [00:06:58–00:07:00] banyak kali tersilap, saya dah banyak kali [00:07:00–00:07:02] tersilap dengan terhaya orang yang salah, last [00:07:02–00:07:04] kali, kita jangan judge [semak: uncertain words] [00:07:04–00:07:06] daripada skill dia, skill tak cukup [00:07:06–00:07:07] cukup untuk filter, yes [00:07:07–00:07:09] Tapi bila kita whatsapp [00:07:09–00:07:11] Kita tengah cari attitude yang bagus [semak: uncertain words] [00:07:11–00:07:12] Bila kita call [00:07:12–00:07:12] Kita tengok [semak: uncertain words] [00:07:12–00:07:13] Kalau macam ni [00:07:13–00:07:14] Dia bercakap dengan bos [semak: uncertain words] [00:07:14–00:07:15] Dengan aku pun dia bercakap macam ni [00:07:15–00:07:16] Macam ni pula dengan staff [00:07:16–00:07:18] Ataupun dengan HR tu [00:07:18–00:07:19] Yang tengah filter dia pun [00:07:19–00:07:19] Dia cakap macam tu [00:07:19–00:07:21] Macam ni pula dengan member sebelah [00:07:21–00:07:22] Dan macam mana pula [00:07:22–00:07:23] Dia akan bercakap dengan customer [00:07:23–00:07:24] Dan last kali [semak: uncertain words] [00:07:24–00:07:25] Penampilan [00:07:26–00:07:26] Perwatakan dia [00:07:26–00:07:27] Bila dia datang ofis [00:07:27–00:07:28] Kita nak cari orang [00:07:28–00:07:29] Yang kalau boleh ni [00:07:29–00:07:31] Bila kita tengok pun [00:07:31–00:07:31] Kita confident [00:07:31–00:07:33] Dia represent [00:07:33–00:07:33] Brand identity [00:07:34–00:07:36] Dia ada culture yang kita nak [00:07:36–00:07:37] Ini datang [00:07:38–00:07:38] rempih [semak: uncertain words] [00:07:38–00:07:39] biasa [semak: uncertain words] [00:07:39–00:07:39] abu [semak: uncertain words] [00:07:40–00:07:42] awak nak macam tu ke [00:07:42–00:07:42] culture [00:07:42–00:07:43] sebab tu lah [semak: uncertain words] [00:07:43–00:07:43] bila awak [00:07:43–00:07:44] pilih orang yang betul [00:07:44–00:07:46] awak dah selamatkan [00:07:46–00:07:47] 70% [semak: number or amount] [00:07:47–00:07:48] kepeningan nanti [00:07:48–00:07:49] pilih orang yang betul [00:07:49–00:07:50] jimatkan banyak masa [00:07:50–00:07:51] biar lambat sikit [00:07:51–00:07:52] tak apa [semak: uncertain words] [00:07:52–00:07:52] hire slow [00:07:52–00:07:53] fire fast [00:07:53–00:07:54] jumpa dalam video seterusnya [00:07:54–00:07:55] Zaz [semak: uncertain words]