3 Step Hiring Team Marketing Source: https://coachadib.com/module/6ac0c12c5a7db3dc85f8d183 Automatic full-length draft. Uncertain wording and figures require review. [00:00:00.270 – 00:00:11.370] 3 Step Hiring Team Marketing. Sebenarnya nak hire orang ni, kalau dalam topik filter ni, kita ada 3 cara nak filter. WhatsApp interview, call interview dan juga office interview. [00:00:12.130 – 00:00:21.890] Cerita dia macam ni, bayangkan bila kita start buat WhatsApp interview, kita sebenarnya target dalam sekitar 60 orang. Ini targetnya, ini datang daripada pengalaman saya sendiri sebenarnya. [00:00:21.890 – 00:00:22.550] saya dah hire lebih [00:00:22.550 – 00:00:23.350] daripada 400 orang [00:00:23.350 – 00:00:24.030] saya dah interview [00:00:24.030 – 00:00:25.050] lebih daripada 1000 orang [00:00:25.050 – 00:00:26.130] apa yang saya perasan [00:00:26.130 – 00:00:27.490] untuk sesuatu jokescope [00:00:27.490 – 00:00:28.270] pernah dengar orang kata [00:00:28.270 – 00:00:29.590] hire slow [00:00:29.590 – 00:00:30.650] fire fast [00:00:30.650 – 00:00:31.950] apa maksud hire slow [00:00:31.950 – 00:00:33.390] apa maksud hire tu [00:00:33.390 – 00:00:34.110] kena perlahan [00:00:34.110 – 00:00:34.710] maksudnya [00:00:34.710 – 00:00:36.070] kita kena ada [00:00:36.070 – 00:00:37.170] banyak candidate [00:00:37.170 – 00:00:38.310] bukannya baru [00:00:38.310 – 00:00:39.130] 5 orang apply [00:00:39.130 – 00:00:39.810] dah pilih seorang [00:00:39.810 – 00:00:40.570] maksudnya awak ni [00:00:40.570 – 00:00:41.330] terdesak [00:00:41.330 – 00:00:43.370] jangan hire bila terdesak [00:00:43.370 – 00:00:44.990] jangan hire bila tak ada option [00:00:44.990 – 00:00:46.050] kita nak pastikan [00:00:46.050 – 00:00:46.930] kita dah tengok [00:00:46.930 – 00:00:47.730] banyak option [00:00:47.730 – 00:00:49.070] so saya punya sweet spot [00:00:49.070 – 00:00:50.010] dalam sekitar 50 [00:00:50.010 – 00:00:50.850] ke 60 orang [00:00:50.850 – 00:00:51.570] saya akan pastikan [00:00:51.570 – 00:00:53.610] bila orang apply dekat email ke [00:00:53.610 – 00:00:54.430] dekat whatsapp ke [00:00:54.430 – 00:00:55.090] maksud [00:00:55.090 – 00:00:56.170] 60 [00:00:56.170 – 00:00:56.850] lebih kurang lah [00:00:56.850 – 00:00:58.090] based on pengalaman saya [00:00:58.090 – 00:00:58.990] bila saya start hiring [00:00:58.990 – 00:01:00.490] bila saya dah dapat sekitar [00:01:00.490 – 00:01:01.170] kadang-kadang cepat [00:01:01.170 – 00:01:01.550] 30 [00:01:01.550 – 00:01:02.770] nasib kita baik jumpa cepat [00:01:02.770 – 00:01:03.890] kadang-kadang sampai 50 [00:01:03.890 – 00:01:04.350] 60 [00:01:04.350 – 00:01:05.250] kadang 100 [00:01:05.250 – 00:01:06.310] leads masuk [00:01:06.310 – 00:01:06.730] leads [00:01:06.730 – 00:01:08.370] orang yang berkualiti ni masuk [00:01:08.370 – 00:01:09.030] kita feed twitter [00:01:09.030 – 00:01:10.170] tak semua yang berkualiti [00:01:10.170 – 00:01:11.290] mungkin ada yang [00:01:11.290 – 00:01:11.910] fake talent [00:01:11.910 – 00:01:13.090] so kita nak pastikan [00:01:13.090 – 00:01:14.290] yang cukup 60 orang [00:01:14.290 – 00:01:15.870] kemudian barulah kita buat [00:01:15.870 – 00:01:16.710] call interview [00:01:16.710 – 00:01:17.530] call interview ni [00:01:17.530 – 00:01:18.150] maksudnya kita akan [00:01:18.150 – 00:01:19.090] call dia sekejap [00:01:19.090 – 00:01:20.910] sebelum panggil ke ofis [00:01:20.910 – 00:01:21.970] Untuk face to face interview [00:01:22.550 – 00:01:23.110] Bayangkan [00:01:23.110 – 00:01:24.450] Kalau awak terus ajak [00:01:24.450 – 00:01:25.730] 60 orang ni datang ofis [00:01:25.730 – 00:01:26.470] Apa yang berlaku [00:01:27.110 – 00:01:28.190] Daripada 60 orang [00:01:28.190 – 00:01:30.410] Tantah 6 orang je yang datang [00:01:30.410 – 00:01:32.630] Tantah 12 orang je yang datang [00:01:33.190 – 00:01:34.250] Banyak gila orang [00:01:34.250 – 00:01:35.010] Yang sebenarnya apply [00:01:35.010 – 00:01:36.110] Dekat 10 company [00:01:36.110 – 00:01:36.950] Dan dia pun tak kisah [00:01:36.950 – 00:01:37.330] That's why [00:01:37.330 – 00:01:38.510] Saya memang takkan panggil [00:01:38.510 – 00:01:39.470] Dia datang interview [00:01:39.470 – 00:01:40.570] Untuk ofis [00:01:40.570 – 00:01:41.290] Face to face [00:01:41.290 – 00:01:42.450] Kalau saya tak call [00:01:42.450 – 00:01:43.910] At least saya nak dengar suara dia [00:01:43.910 – 00:01:44.930] Dalam 5 ke 10 minit [00:01:44.930 – 00:01:45.750] Bukan apa [00:01:45.750 – 00:01:47.410] Kadang-kadang bila kita call [00:01:47.410 – 00:01:49.030] Bukan kadang-kadang lah [00:01:49.030 – 00:01:49.650] Banyak kali [00:01:49.650 – 00:01:51.410] Dengar aib sebenar dia [00:01:51.410 – 00:01:51.590] Kita [00:01:51.590 – 00:01:52.890] Kenapa dia ni sombong [00:01:52.890 – 00:01:53.230] Kenapa dia [00:01:53.230 – 00:01:54.090] That's why kita akan call [00:01:54.090 – 00:01:55.150] Nanti kita akan cover [00:01:55.150 – 00:01:56.470] Kenapa kita call lebih detail [00:01:56.470 – 00:01:58.370] Dan bila kita dah call interview pula [00:01:58.370 – 00:01:59.890] Kita akan buat last [00:01:59.890 – 00:02:00.770] Ini nama dia [00:02:00.770 – 00:02:01.510] Hire slow [00:02:01.510 – 00:02:02.610] Bukannya call [00:02:02.610 – 00:02:03.630] Boleh last tak esok [00:02:03.630 – 00:02:04.590] Okay gaji ni on [00:02:04.590 – 00:02:05.070] Okay on [00:02:05.070 – 00:02:05.410] Datang [00:02:05.410 – 00:02:05.910] Takde [00:02:05.910 – 00:02:07.430] Whatsapp interview ni pun [00:02:07.430 – 00:02:08.530] Proses ambil masa tak lama [00:02:08.530 – 00:02:09.790] Dalam sekitar 3 hari [00:02:09.790 – 00:02:10.470] Ke 1 minggu [00:02:10.470 – 00:02:11.790] Kita dapat kumpulkan dulu [00:02:11.790 – 00:02:13.230] Lepas tu kita dah start call [00:02:13.230 – 00:02:14.630] Call call call call call [00:02:14.630 – 00:02:16.150] Kita akan cari dalam sekitar [00:02:16.150 – 00:02:16.610] Mungkin [00:02:16.610 – 00:02:17.910] 10 orang kita call [00:02:17.910 – 00:02:18.550] Contohnya [00:02:18.550 – 00:02:23.170] Oh daripada 10 orang ni aku nak panggil 3 orang sahaja datang ke office interview face to face [00:02:23.170 – 00:02:27.410] Dan daripada office interview ni kita tengok personality dia ok ke tak ok [00:02:27.410 – 00:02:30.590] Ada tak tanda-tanda red flag staff yang bermasalah [00:02:30.590 – 00:02:33.350] Kita tak boleh nak judge semua orang by its cover [00:02:33.350 – 00:02:33.970] Memang susah [00:02:33.970 – 00:02:37.750] Tapi at least kita boleh dapat pattern staff yang bermasalah sebelum ni [00:02:37.750 – 00:02:40.990] That's why kematangan seorang boss ni dia ukur daripada beberapa perkara [00:02:40.990 – 00:02:44.490] Antaranya nombor 1 adalah berapa banyak staff yang dia pernah hire [00:02:44.490 – 00:02:46.650] Berbanyak partner yang dia pernah ada [00:02:46.650 – 00:02:48.510] Berbanyak bisnes yang dia pernah buat [00:02:48.510 – 00:02:50.410] Berbanyak modal yang dia pernah masukkan [00:02:50.410 – 00:02:52.130] Berbanyak kerugian yang dia pernah tanggung [00:02:52.130 – 00:02:53.730] Berbanyak sale yang dia pernah buat [00:02:53.730 – 00:02:55.350] Berbanyak profit yang dia pernah buat [00:02:55.350 – 00:02:58.170] So salah satu kematangan seorang boss yang adalah [00:02:58.170 – 00:03:00.890] Berapa banyak manusia yang kau pernah handle [00:03:01.790 – 00:03:04.850] Sebab skill untuk buat business is people-people skill [00:03:04.850 – 00:03:07.350] Orang kata kat saya, senangnya nak buat 100k [00:03:07.350 – 00:03:08.110] Betul memang senang [00:03:08.110 – 00:03:09.750] Nak buat 100k, perlu 4 orang je [00:03:09.750 – 00:03:10.950] Perlu 2 orang je [00:03:10.950 – 00:03:12.230] Memang kita dah buat berkali-kali [00:03:12.230 – 00:03:15.290] Tapi bila awak nak start buat 1 juta sebulan [00:03:15.290 – 00:03:17.070] Awak dah perlukan 20-30 orang [00:03:17.070 – 00:03:19.510] That's why awak kena ada human management skill [00:03:19.510 – 00:03:20.650] HR kena padu [00:03:20.650 – 00:03:22.230] So that's why ini adalah skill [00:03:22.230 – 00:03:24.130] Untuk kita tarik orang yang bagus [00:03:24.130 – 00:03:25.550] Orang yang akan bagus [00:03:25.550 – 00:03:27.990] Akan stay dan maintain good culture dalam company [00:03:27.990 – 00:03:29.570] Dan kita hanya hire [00:03:29.570 – 00:03:33.650] Lepas ada lebih 3 shortlisted best candidate [00:03:33.650 – 00:03:34.830] Nampak? [00:03:35.030 – 00:03:37.490] 3 candidate yang berkualiti dah jumpa [00:03:37.490 – 00:03:38.630] Baru kita akan hire [00:03:38.630 – 00:03:39.430] Lepas ada 3 [00:03:39.430 – 00:03:40.870] Kalau ada seorang [00:03:40.870 – 00:03:41.850] Bahaya sikit lah [00:03:41.850 – 00:03:43.490] Kecuali seorang yang kita jumpa tu [00:03:43.490 – 00:03:44.550] Ush aku rasa betul dah ni [00:03:44.550 – 00:03:46.190] Sebab kita dah tapis banyak orang kan [00:03:46.190 – 00:03:48.430] Dan biasanya saya suka bila keputusan tu macam [00:03:48.430 – 00:03:50.610] Uish, dia ni bagus, dia ni pun bagus [00:03:50.610 – 00:03:52.730] Apa yang berlaku, kita akan hiring [00:03:52.730 – 00:03:54.210] Secara logik [00:03:54.210 – 00:03:56.470] Jangan hire waktu awak tengah desperate [00:03:56.470 – 00:03:58.790] Nak cepat, waktu awak suka dengan orang tu [00:03:58.790 – 00:04:00.490] Suka dengan orang tu salah [00:04:00.490 – 00:04:02.690] That's why, satu ayat yang saya suka [00:04:02.690 – 00:04:04.870] Daripada Tuan Fahdi Ghaziri [00:04:04.870 – 00:04:06.410] Dia ada sebut dalam live dia, dia beritahu macam ni [00:04:07.930 – 00:04:09.030] Filter by skill [00:04:09.030 – 00:04:09.990] Hire by attitude [00:04:10.910 – 00:04:12.650] Maksudnya, bila kita filter [00:04:12.650 – 00:04:14.550] 60 orang ni, kita tengah filter skill [00:04:14.550 – 00:04:16.450] sebab skill ni unfair advantage [00:04:16.450 – 00:04:18.330] kalau dia dah pernah edit video 2 tahun [00:04:18.330 – 00:04:20.530] adalah skill yang unfair bagi orang lain, dia dah ada [00:04:20.530 – 00:04:22.430] kelebihan. Tapi bila kita call [00:04:22.430 – 00:04:24.390] kita bukan nak cari skill sangat sebenarnya [00:04:24.390 – 00:04:26.310] kita lebih nak tengok attitude [00:04:26.310 – 00:04:28.410] waktu dia call, attitude waktu dia [00:04:28.410 – 00:04:30.530] whatsapp, attitude waktu dia datang office [00:04:30.530 – 00:04:32.530] sebab attitude adalah culture [00:04:32.530 – 00:04:34.570] culture adalah apa yang buat company [00:04:34.570 – 00:04:36.550] grow secara autopilot. So, bila awak [00:04:36.550 – 00:04:38.470] faham daripada company punya perspektif [00:04:38.470 – 00:04:40.470] last kali, it's all about culture [00:04:40.470 – 00:04:42.290] kalau slow, slow lah semua orang [00:04:42.290 – 00:04:43.930] Kalau laju, lajulah semua orang [00:04:43.930 – 00:04:46.270] Kalau semua orang jenis suka bergosip [00:04:46.270 – 00:04:47.110] Bergosip lah semua orang [00:04:47.110 – 00:04:48.790] Sebab tu apa culture yang kita nak buat [00:04:48.790 – 00:04:51.250] Bermula daripada orang yang kita buat masuk [00:04:51.250 – 00:04:53.310] Kalau semua sembang, gajah terbang [00:04:53.310 – 00:04:54.250] Datang bersembang lah semua [00:04:54.250 – 00:04:55.890] Tapi kalau semua jenis senyap [00:04:55.890 – 00:04:57.190] Suka buat kerja, senyap lah [00:04:57.190 – 00:04:59.150] Sebab tu orang banyak cakap [00:04:59.150 – 00:05:00.390] Jarang banyak kerja [00:05:00.390 – 00:05:01.790] Orang banyak kerja [00:05:01.790 – 00:05:02.930] Jarang banyak cakap [00:05:03.550 – 00:05:04.090] Haa [00:05:04.090 – 00:05:05.670] Fikir-fikir dan sangat beramal [00:05:05.670 – 00:05:07.230] Susah semuanya ni bos ni [00:05:07.230 – 00:05:08.530] Tapi that's why saya buat [00:05:08.530 – 00:05:09.570] Step, 3 step [00:05:09.570 – 00:05:10.910] Sebab saya dah ada banyak company [00:05:10.910 – 00:05:12.690] ni, saya dah set up lebih daripada 40 [00:05:12.690 – 00:05:14.650] serambahat berbeza-beza, dah feel banyak [00:05:14.650 – 00:05:16.210] kali guys, bila feel banyak kali ni [00:05:16.210 – 00:05:18.950] kita bila hiring ni lebih berhati-hati [00:05:18.950 – 00:05:20.610] kita guna logik bukan [00:05:20.610 – 00:05:22.370] emosi, so kena faham dulu [00:05:22.370 – 00:05:24.610] tengok video ni, kalau tak faham ulang [00:05:24.610 – 00:05:26.730] lagi video ni, faham, 10 kali faham [00:05:26.730 – 00:05:28.570] yang sebenarnya banyak orang tak setuju [00:05:28.570 – 00:05:30.670] dengan saya kata, tuan boleh tak saya skip call [00:05:31.450 – 00:05:32.550] tak boleh, awak [00:05:32.550 – 00:05:34.770] akan buang masa, nanti bila face-to-face [00:05:34.770 – 00:05:36.610] interview, orang yang datang [00:05:36.610 – 00:05:38.490] tu, awak jemput 10, datangnya 2 [00:05:38.490 – 00:05:40.550] datangnya 1, lepas tu awak menghoyan kat Facebook [00:05:40.550 – 00:05:43.790] Book tulis, eh budak sekarang dah nak kerja, dia orang ni semua main-main. [00:05:44.290 – 00:05:45.790] Awak yang tak buat call interview. [00:05:46.330 – 00:05:48.050] Sebenarnya, bukan staff pilih boss. [00:05:48.330 – 00:05:48.470] Sorry. [00:05:48.650 – 00:05:49.950] Bukan boss pilih staff. [00:05:50.590 – 00:05:52.210] Sebenarnya, staff yang pilih boss. [00:05:52.810 – 00:05:55.310] Sebab tu, waktu awak WhatsApp ni sebenarnya dia tengah memilih [00:05:55.310 – 00:05:56.610] antara 10 boss yang dia boleh bekerja. [00:05:57.130 – 00:05:59.650] Dan bila awak call, awak sedang meyakinkan dia [00:05:59.650 – 00:06:00.870] yang tempat kerja awak ni sebenarnya bagus. [00:06:01.210 – 00:06:02.410] Dan awak bertengah filter dia juga. [00:06:02.870 – 00:06:04.030] So, bila datang ofis interview, [00:06:04.310 – 00:06:06.670] then barulah kita secara rasminya berjumpa. [00:06:06.910 – 00:06:07.670] So, jimat masa. [00:06:08.070 – 00:06:09.270] Bila saya nak hire orang ni, [00:06:09.270 – 00:06:10.990] Saya hanya perlu ambil masa dalam seminggu [00:06:10.990 – 00:06:12.210] Kedua minggu je maximum [00:06:12.210 – 00:06:14.050] Dan nak train pun tak lama [00:06:14.050 – 00:06:15.490] Mungkin dua minggu ke sebulan [00:06:15.490 – 00:06:17.810] So katalah ada seorang staff bagi notice resign [00:06:17.810 – 00:06:20.090] Kita boleh replace dia sepantas satu bulan [00:06:20.570 – 00:06:21.250] For real [00:06:22.110 – 00:06:24.530] So tiga step hiring ni korang memang kena apply [00:06:24.530 – 00:06:26.070] Saya nak panjangkan video ni [00:06:26.070 – 00:06:26.930] Membebel lama sikit [00:06:26.930 – 00:06:28.610] Sebab saya tahu ramai orang tak setuju dengan saya [00:06:28.610 – 00:06:30.170] Kenapa nak kena masuk whatsapp? [00:06:30.270 – 00:06:30.530] Dia tanya [00:06:30.530 – 00:06:31.810] Tak boleh masuk tempat lain ke? [00:06:31.970 – 00:06:35.090] Sebab kita nak keluarkan daripada comfort zone dia [00:06:35.090 – 00:06:37.890] Saya paling menyampar tim sale yang dah stand by CV [00:06:37.890 – 00:06:38.510] Tahu tak CV? [00:06:38.510 – 00:06:40.690] CV adalah CV resume [00:06:40.690 – 00:06:42.410] yang ayat copy paste cikgu [00:06:42.410 – 00:06:44.870] college community, college university [00:06:44.870 – 00:06:46.790] semua ajar tu, here I [00:06:46.790 – 00:06:48.770] forward to you, my resume, I'm [00:06:48.770 – 00:06:50.670] a hardworking, a very communication skill [00:06:50.670 – 00:06:52.590] blah blah blah blah blah blah, benda bullshit tu [00:06:53.630 – 00:06:54.690] itulah masalahnya [00:06:54.690 – 00:06:56.630] sorry lah, saya memang, bab ni memang [00:06:56.630 – 00:06:58.650] saya particular sikit, sebab saya dah [00:06:58.650 – 00:07:00.670] banyak kali tersilap, saya dah banyak kali [00:07:00.670 – 00:07:02.730] tersilap dengan terhaya orang yang salah, last [00:07:02.730 – 00:07:04.550] kali, kita jangan judge [00:07:04.550 – 00:07:06.610] daripada skill dia, skill tak cukup [00:07:06.610 – 00:07:07.990] cukup untuk filter, yes [00:07:07.990 – 00:07:09.790] Tapi bila kita whatsapp [00:07:09.790 – 00:07:11.310] Kita tengah cari attitude yang bagus [00:07:11.310 – 00:07:12.410] Bila kita call [00:07:12.410 – 00:07:12.850] Kita tengok [00:07:12.850 – 00:07:13.490] Kalau macam ni [00:07:13.490 – 00:07:14.450] Dia bercakap dengan bos [00:07:14.450 – 00:07:15.950] Dengan aku pun dia bercakap macam ni [00:07:15.950 – 00:07:16.910] Macam ni pula dengan staff [00:07:16.910 – 00:07:18.450] Ataupun dengan HR tu [00:07:18.450 – 00:07:19.310] Yang tengah filter dia pun [00:07:19.310 – 00:07:19.910] Dia cakap macam tu [00:07:19.910 – 00:07:21.010] Macam ni pula dengan member sebelah [00:07:21.010 – 00:07:22.350] Dan macam mana pula [00:07:22.350 – 00:07:23.310] Dia akan bercakap dengan customer [00:07:23.310 – 00:07:24.230] Dan last kali [00:07:24.850 – 00:07:25.290] Penampilan [00:07:26.010 – 00:07:26.650] Perwatakan dia [00:07:26.650 – 00:07:27.730] Bila dia datang ofis [00:07:27.730 – 00:07:28.570] Kita nak cari orang [00:07:28.570 – 00:07:29.830] Yang kalau boleh ni [00:07:29.830 – 00:07:31.070] Bila kita tengok pun [00:07:31.070 – 00:07:31.630] Kita confident [00:07:31.630 – 00:07:33.010] Dia represent [00:07:33.010 – 00:07:33.990] Brand identity [00:07:34.650 – 00:07:36.170] Dia ada culture yang kita nak [00:07:36.170 – 00:07:37.330] Ini datang [00:07:38.170 – 00:07:38.790] rempih [00:07:38.790 – 00:07:39.390] biasa [00:07:39.390 – 00:07:39.850] abu [00:07:40.850 – 00:07:42.030] awak nak macam tu ke [00:07:42.030 – 00:07:42.290] culture [00:07:42.290 – 00:07:43.430] sebab tu lah [00:07:43.430 – 00:07:43.810] bila awak [00:07:43.810 – 00:07:44.850] pilih orang yang betul [00:07:44.850 – 00:07:46.150] awak dah selamatkan [00:07:46.150 – 00:07:47.370] 70% [00:07:47.370 – 00:07:48.310] kepeningan nanti [00:07:48.310 – 00:07:49.830] pilih orang yang betul [00:07:49.830 – 00:07:50.990] jimatkan banyak masa [00:07:50.990 – 00:07:51.730] biar lambat sikit [00:07:51.730 – 00:07:52.050] tak apa [00:07:52.050 – 00:07:52.970] hire slow [00:07:52.970 – 00:07:53.770] fire fast [00:07:53.770 – 00:07:54.890] jumpa dalam video seterusnya [00:07:54.890 – 00:07:55.670] Zaz