Chapter 6 Other Alternative (Reward Without Money) Draf transkrip automatik penuh. Pembetulan istilah berdasarkan sumber direkodkan secara berasingan; tanda semakan menunjukkan perkataan yang perlu diperiksa. [00:00:00–00:00:27] Macam mana nak rewardkan tim tanpa menggunakan duit at least awak bagi dalam bentuk freedom yang berbeza? Freedom of choice ataupun freedom of time. Ok. Saya buka dulu tapi ni slide lama. Jom kita tengok sini. Bismillah. So total semua sekali guys ada banyak. Saya start dulu dengan nombor 1. Macam mana awak nak pastikan. Tengok je lah sini. Boleh lah. Nanti saya betul kanan slide ni. Ok. [semak: uncertain words, number or amount] [00:00:28–00:00:31] 8 pilar dalam bagi komisen [semak: uncertain words, number or amount] [00:00:31–00:00:33] First kali awak boleh bagi komisen [semak: uncertain words] [00:00:33–00:00:33] Fasan pertama [semak: uncertain words] [00:00:33–00:00:35] Kurangkan distraction [00:00:35–00:00:37] Tahu tak sebenarnya [00:00:37–00:00:39] Kurangkan jok skop juga adalah reward [semak: uncertain words] [00:00:39–00:00:41] Reward apa tu? [00:00:41–00:00:42] Freedom of choice [00:00:42–00:00:45] Sebab bila awak banyakkan jok skop dia [00:00:45–00:00:46] Dia akan distracted [00:00:46–00:00:48] So awak kena kurangkan jok skop dia [00:00:48–00:00:50] Biar dia fokus pada main task [semak: uncertain words] [00:00:50–00:00:52] Contohnya dia buat sale ni [00:00:52–00:00:53] Dia adalah closer [00:00:53–00:00:55] Tapi awak suruh closer awak [00:00:55–00:00:57] Jadi content creator [00:00:57–00:00:59] jadi marketer, matilah nak [00:01:00–00:01:01] janganlah buat macam tu [semak: uncertain words] [00:01:01–00:01:03] tapi saya faham, kita tak ada duit betul tak [semak: uncertain words] [00:01:03–00:01:05] kita terpaksalah jack of all trade [semak: uncertain words] [00:01:05–00:01:07] master of none, terpaksalah [00:01:07–00:01:09] suruh dia buat semua jok skop, permulaan [semak: uncertain words] [00:01:09–00:01:11] ok, tapi bila company [00:01:11–00:01:13] semakin grow, itu tak healthy [00:01:13–00:01:15] untuk long term, so kita nak pastikan [00:01:15–00:01:16] closer buat closing [00:01:16–00:01:19] content creator buat content, marketer [semak: uncertain words] [00:01:19–00:01:21] run ads, developer ni outsource [00:01:21–00:01:22] buat benda-benda yang technical [semak: uncertain words] [00:01:23–00:01:25] sebab tu, bila awak kurangkan jok skop [00:01:25–00:01:27] ini juga adalah reward level pertama [00:01:27–00:01:28] Minimaskan distraction [00:01:30–00:01:31] Bila company kecil [00:01:31–00:01:34] Biasanya awak kena generaliskan job scope [semak: uncertain words] [00:01:34–00:01:34] Ni normal [semak: uncertain words] [00:01:34–00:01:37] Macam awak ada staff 2 orang je [semak: uncertain words, number or amount] [00:01:37–00:01:38] Generaliskan dia [00:01:38–00:01:39] Tapi bila company besar [00:01:39–00:01:41] Awak kena specialiskan [00:01:41–00:01:42] Team awak [semak: uncertain words] [00:01:42–00:01:43] Sorang buat ni [00:01:43–00:01:44] Sorang buat ni [00:01:44–00:01:45] Sorang buat ni [00:01:45–00:01:46] Tapi waktu kecil [00:01:46–00:01:47] Kau buatlah semua tiga-tiga [00:01:47–00:01:48] Tu contoh dia [semak: uncertain words] [00:01:48–00:01:49] Nombor 2 adalah freedom of choice [semak: uncertain words, number or amount] [00:01:49–00:01:50] Kita bagi goal [00:01:50–00:01:51] Jangan bagi task [00:01:51–00:01:52] Ni benda besar [00:01:52–00:01:53] Apa beza goal dengan task [semak: uncertain words] [00:01:53–00:01:54] Jom [00:01:54–00:01:54] Tengok sini [00:01:54–00:01:56] Ada setengah boss [00:01:56–00:01:58] Dia suka bagi task [semak: uncertain words] [00:01:59–00:02:00] Ada pula [semak: uncertain words] [00:02:00–00:02:01] Boss yang bijak [semak: uncertain words] [00:02:01–00:02:02] Dia tak bagi task [00:02:02–00:02:02] Dia bagi goal [00:02:02–00:02:04] Ini pun adalah reward kepada staff [semak: uncertain words] [00:02:04–00:02:06] Task ada banyak guys [00:02:06–00:02:07] Task ada [00:02:07–00:02:09] 1, 2, 3, 4, 5, 6, 7, 8 [semak: number or amount] [00:02:09–00:02:10] Task mungkin ada 100 [semak: number or amount] [00:02:11–00:02:13] Untuk bulan tersebut [00:02:13–00:02:14] Tapi goal tak banyak [00:02:14–00:02:16] Goal biasanya ada [00:02:16–00:02:18] Mungkin ada 3 je [semak: number or amount] [00:02:19–00:02:20] Mungkin ada 5 je goal [semak: number or amount] [00:02:20–00:02:21] Tantang ada 1 je [semak: uncertain words, number or amount] [00:02:21–00:02:24] So bila awak lead by goal [00:02:24–00:02:26] Awak buat staff awak lebih independent [00:02:27–00:02:29] Bila kita suruh dia fikir task, task, task [00:02:29–00:02:30] Awak akan penat tau [semak: uncertain words] [00:02:30–00:02:31] Penat nak bagi arahan [00:02:31–00:02:32] Sebab itulah banyak boss [semak: uncertain words] [00:02:32–00:02:34] Yang termicromanage [semak: uncertain words] [00:02:34–00:02:36] Sebab dia keep on bagi task [00:02:36–00:02:37] Ini orang yang micromanage [00:02:37–00:02:39] Sampai staff benci boss macam ni [00:02:39–00:02:40] Nak buat apa lagi boss? [00:02:41–00:02:41] Ni [semak: uncertain words] [00:02:42–00:02:43] Tuk kemas tu [semak: uncertain words] [00:02:43–00:02:43] Okay [semak: uncertain words] [00:02:44–00:02:45] Nak buat apa lagi boss? [00:02:46–00:02:47] Sekejap lagi reply whatsapp eh [semak: uncertain words] [00:02:47–00:02:48] Customer dah whatsapp dah tu [00:02:48–00:02:49] Okay baik boss [00:02:50–00:02:51] Ada apa lagi boss? [00:02:51–00:02:51] Tak ada [00:02:51–00:02:52] Tunggu je lah [00:02:52–00:02:53] Ada apa lagi boss? [00:02:54–00:02:55] Nanti awak jangan lupa eh [semak: uncertain words] [00:02:55–00:02:55] Hari ni nak shoot 3 content [semak: uncertain words, number or amount] [00:02:55–00:02:56] Okay baik bos [semak: uncertain words] [00:02:57–00:02:58] Nampak [00:02:58–00:02:59] Bila awak buat team awak [00:02:59–00:03:01] Jadi task oriented [semak: uncertain words] [00:03:01–00:03:02] Dia akan tunggu kerja [00:03:02–00:03:04] Dia akan jadi bodoh [00:03:04–00:03:04] Padahal dia tak bodoh tau [00:03:04–00:03:05] Dia buat buat bodoh [00:03:05–00:03:06] Sebab itu yang awak nak [00:03:06–00:03:07] Dia buat lebih [00:03:07–00:03:08] Bukan yang awak suka pun [00:03:08–00:03:09] Sebab awak educate [00:03:09–00:03:10] Train task awak [00:03:10–00:03:11] Train team awak [00:03:11–00:03:12] Dengan task oriented [00:03:12–00:03:14] Tapi bos yang bijak [00:03:14–00:03:15] Leader yang bijak [00:03:15–00:03:16] Dia bukannya micro [semak: uncertain words] [00:03:16–00:03:17] Micro ni bagus [00:03:17–00:03:19] Waktu probation period [00:03:19–00:03:20] 2 bulan 3 bulan pertama [semak: number or amount] [00:03:20–00:03:21] Memang kita kena train dia [00:03:21–00:03:22] Macam budak sekolah [00:03:22–00:03:22] Normal [00:03:24–00:03:25] Semakin dia matang [00:03:25–00:03:27] dan perform, kita nak always goal [semak: uncertain words] [00:03:27–00:03:29] oriented, sebab dia dah matang [00:03:29–00:03:31] so awak nak start macro manage [semak: uncertain words] [00:03:32–00:03:33] macro [semak: uncertain words] [00:03:33–00:03:35] bagi dia independent, contoh [00:03:35–00:03:37] clear kan, saya ada 5 [semak: number or amount] [00:03:37–00:03:38] je goal bulan ni, nombor 1 [semak: number or amount] [00:03:38–00:03:40] saya nak quotation keluar lebih 100 [semak: number or amount] [00:03:40–00:03:43] clear, nombor 2 saya nak kalau boleh [semak: uncertain words, number or amount] [00:03:43–00:03:44] appointment 20, customer awak jumpa [semak: uncertain words, number or amount] [00:03:44–00:03:47] nombor 3 saya nak sale kita naik juga [semak: number or amount] [00:03:47–00:03:48] at least minimum sekian, nombor 4 [semak: number or amount] [00:03:48–00:03:50] nampak, so ok boss tak apa, clear [semak: uncertain words] [00:03:50–00:03:52] so sale kan, boss nak sale naik [00:03:52–00:03:54] ok kalau saya tak naik, at least saya ada effort lah [00:03:54–00:03:56] Dari sudut quotation dan juga appointment [semak: uncertain words] [00:03:56–00:03:56] Okay [semak: uncertain words] [00:03:56–00:03:57] On [semak: uncertain words] [00:03:57–00:03:58] At least saya ada effort [semak: uncertain words] [00:03:58–00:03:59] Nampak [00:03:59–00:04:00] So ini adalah freedom of choice [00:04:00–00:04:01] Fasal kedua [00:04:01–00:04:04] Lepas tu awak boleh bagi freedom of time pula [semak: uncertain words] [00:04:04–00:04:06] Bagi dia balik awal [00:04:06–00:04:06] Guys [00:04:06–00:04:07] Team sale [00:04:07–00:04:09] Adalah kuda perang [00:04:09–00:04:11] Jangan penjarakan kuda perang [00:04:11–00:04:12] Ni team sale [00:04:12–00:04:13] Saya nak tanya awak [00:04:13–00:04:13] Closer [00:04:13–00:04:14] Live host [semak: uncertain words] [00:04:15–00:04:16] Dia kerja macam mana [00:04:16–00:04:17] Content creator ni [00:04:17–00:04:18] Kita orang shoot video ni [semak: uncertain words] [00:04:18–00:04:18] Pukul berapa [00:04:18–00:04:19] Pukul 2 pagi [semak: number or amount] [00:04:19–00:04:21] Agak-agak kalau shoot pagi-pagi [00:04:21–00:04:22] Takkan saya nak masuk kerja [semak: uncertain words] [00:04:22–00:04:23] Takkan lah [00:04:23–00:04:23] Come on lah [00:04:23–00:04:24] Kita team performance [00:04:24–00:04:26] Kita tak perlu masuk kerja 9 sampai 6 sangat [semak: number or amount] [00:04:26–00:04:28] So that's why closer ni [semak: uncertain words] [00:04:28–00:04:28] Carangan saya [semak: uncertain words] [00:04:28–00:04:30] Boleh tak awak buat [00:04:30–00:04:31] Jumaat [00:04:32–00:04:33] Awak buat Jumaat [00:04:33–00:04:34] Ni carangan lah [semak: uncertain words] [00:04:34–00:04:35] Idea je lah [00:04:35–00:04:36] Nak ikut-ikut lah [00:04:36–00:04:38] Jumaat adalah hari work from home [00:04:39–00:04:40] Haa [00:04:40–00:04:40] Kenapa? [00:04:40–00:04:42] Bila awak buat Jumaat hari work from home [00:04:43–00:04:44] Barulah dia [00:04:44–00:04:44] Excited [00:04:45–00:04:47] Sabtu Ahad pun dia akan follow up customer [00:04:47–00:04:48] Jumaat work from home [00:04:48–00:04:50] Lagi apa boleh buat untuk team closer? [semak: uncertain words] [00:04:51–00:04:52] Hari biasa [00:04:52–00:04:54] Isnin sampai kamis [semak: uncertain words] [00:04:54–00:04:55] Bagi dia balik sejam awal [00:04:56–00:04:56] Sebab [00:04:56–00:04:58] Team closer ni guys [semak: uncertain words] [00:04:58–00:05:00] Malam pun kena reply [00:05:00–00:05:00] Text customer [00:05:00–00:05:02] Sabtu Ahad pun kena reply [00:05:02–00:05:03] Whatsapp customer [00:05:03–00:05:03] Gila tak? [00:05:03–00:05:04] Tak ada rehat [00:05:04–00:05:06] Sebab itulah nak jaga energy orang [semak: uncertain words] [00:05:06–00:05:07] Ni bukan senang [semak: uncertain words] [00:05:07–00:05:08] Oh awak boleh perform sebulan [00:05:08–00:05:10] Belum tentu boleh perform [00:05:10–00:05:10] 3 bulan, 6 bulan [semak: number or amount] [00:05:10–00:05:11] 12 bulan [semak: number or amount] [00:05:11–00:05:13] So itu adalah reward yang seterusnya [00:05:13–00:05:16] Bagi freedom of time [00:05:16–00:05:18] Bagi dia balik awal sikit [00:05:18–00:05:19] Itu pun dah reward dah [semak: uncertain words] [00:05:20–00:05:21] Next [00:05:21–00:05:22] Freedom of knowledge [00:05:22–00:05:23] Pasal keempat [00:05:23–00:05:24] Hantar pergi seminar [00:05:24–00:05:25] Belikan tutorial [00:05:25–00:05:26] Eh siapa nak beli tutorial [00:05:26–00:05:27] Tekan link bio [semak: uncertain words] [00:05:27–00:05:29] Macam saya tengah jual ni [00:05:29–00:05:30] Yang awak dah beli ni [00:05:30–00:05:31] Ini adalah [00:05:32–00:05:33] Hadiah kepada staff [00:05:33–00:05:35] Maksudnya awak adalah boss [semak: uncertain words] [00:05:35–00:05:36] Yang nak develop orang [00:05:36–00:05:38] Bukannya paksa [00:05:38–00:05:39] Jadi buruh paksa [00:05:39–00:05:40] Pak sanggup [00:05:40–00:05:40] Buat je lah [00:05:40–00:05:42] Tapi tak nak invest [semak: uncertain words] [00:05:42–00:05:43] Tak ada growth [00:05:43–00:05:44] Personal growth tak ada [00:05:44–00:05:45] Orang pun tak happy [semak: uncertain words] [00:05:45–00:05:47] So that's why awak kena ada [00:05:47–00:05:48] Freedom of knowledge [00:05:48–00:05:49] Bagi the allowance [semak: uncertain words] [00:05:49–00:05:51] Company ada quota [00:05:53–00:05:54] RM200 sebulan [semak: number or amount] [00:05:54–00:05:56] Untuk awak beli apa-apa tutorial [semak: uncertain words] [00:05:57–00:05:58] Dan awak kena [00:05:58–00:06:00] Bayar 10% sahaja [semak: uncertain words, number or amount] [00:06:00–00:06:02] Contohnya, oh ok, kita subsidikan [00:06:02–00:06:03] 90% company bayar [semak: number or amount] [00:06:03–00:06:05] Biar dia rasa sikit duit tu [00:06:05–00:06:08] Saya nak beli panduan lah bos, berapa panduan ni [00:06:08–00:06:09] Harga dia RM200 [semak: number or amount] [00:06:10–00:06:11] Saya nak beli panduan lah RM150 [semak: number or amount] [00:06:11–00:06:14] Tapi awak kena bayar 10% [semak: number or amount] [00:06:14–00:06:15] Boleh boleh, tak apa, saya topak duit saya sendiri [semak: uncertain words] [00:06:15–00:06:17] So RM15 dia bayar [semak: number or amount] [00:06:17–00:06:19] RM135 kita bayar, ini pun cara kedua [semak: number or amount] [00:06:19–00:06:20] Cara ketiga [00:06:20–00:06:22] Ni barulah kita bagi komisyen [semak: uncertain words] [00:06:22–00:06:24] Yang kita design ni [semak: uncertain words] [00:06:24–00:06:26] Ini level yang kelima dah ni [semak: uncertain words] [00:06:26–00:06:29] Kita bagi komisyen, bagi reward [00:06:29–00:06:30] Bagi risiko [00:06:30–00:06:33] Lepas tu kita bolehkan bolak banyakkan komisyen [semak: uncertain words] [00:06:33–00:06:34] Komisyen kuantiti [00:06:34–00:06:37] Komisyen kualiti, komisyen konsistensi [00:06:37–00:06:38] Ni benda-benda yang kita boleh wujudkan [00:06:38–00:06:40] Dan last sekali saya namakan dia [semak: uncertain words] [00:06:40–00:06:41] Freedom of kudrat [semak: uncertain words] [00:06:41–00:06:43] Freedom of kudrat ni guys [00:06:43–00:06:46] Kita tukar dia daripada kerja [00:06:46–00:06:48] Kudrat kepada kerja otak [00:06:48–00:06:50] daripada kerja penat [00:06:50–00:06:51] kepada kerja susah [00:06:51–00:06:52] maksudnya apa [00:06:52–00:06:52] contoh [00:06:52–00:06:53] edit video [00:06:53–00:06:54] shoot video [00:06:54–00:06:54] penat tak [00:06:55–00:06:56] katakanlah awak shoot video [00:06:56–00:06:58] 3 tahun shoot video [semak: number or amount] [00:06:58–00:06:58] tak grow [00:06:58–00:06:59] so kita bagi dia [00:06:59–00:07:01] reward yang paling ultimate [00:07:01–00:07:02] career growth [00:07:02–00:07:03] awak nak tak [00:07:03–00:07:04] lead team video editor pula [00:07:04–00:07:06] instead of awak edit video [00:07:06–00:07:07] awak ajar orang [00:07:07–00:07:08] cari edit video [00:07:08–00:07:09] contohnya [00:07:09–00:07:10] kita transferkan dia [00:07:10–00:07:11] dekat department lain [semak: uncertain words] [00:07:11–00:07:12] syarikat lain [00:07:12–00:07:12] so ini adalah [00:07:12–00:07:13] bagi saya dia ultimate lah [semak: uncertain words] [00:07:13–00:07:15] convert staff [00:07:15–00:07:16] jadi key leader [00:07:16–00:07:16] dan eventually [semak: uncertain words] [00:07:16–00:07:18] jadi strategic partner [00:07:18–00:07:19] So guys [00:07:20–00:07:21] Inilah dia [00:07:21–00:07:22] 8 pilih [semak: uncertain words, number or amount] [00:07:22–00:07:23] A macam [semak: uncertain words] [00:07:23–00:07:24] Kita dah di penghujung dah [00:07:24–00:07:26] Dan inilah [00:07:26–00:07:27] Reward [00:07:27–00:07:28] Without money [00:07:28–00:07:30] Dengan awak dah faham benda ni [00:07:30–00:07:31] Bila awak dah faham ni [00:07:31–00:07:32] Setuju tak [00:07:32–00:07:34] Ini semua ni kita gunakan balik [semak: uncertain words] [00:07:34–00:07:36] Untuk wujudkan reward [00:07:36–00:07:36] Dan [00:07:36–00:07:38] Akhirnya kita dah berada di penghujung jalan [00:07:38–00:07:39] Saya ucap terima kasih [00:07:39–00:07:40] Kalau nak buatlah [semak: uncertain words] [00:07:40–00:07:41] Tengok panduan [00:07:41–00:07:42] 3 level commission [semak: number or amount] [00:07:42–00:07:43] Yang mana tadi [00:07:43–00:07:44] Saya dah share tentang [00:07:44–00:07:45] First kali introduction [00:07:45–00:07:47] Wajib ke bagi commission [00:07:47–00:07:48] Profit versus commission [00:07:48–00:07:50] Mana satu nak kita dahulukan [semak: uncertain words] [00:07:50–00:07:51] Profit company dengan commission staff [00:07:51–00:07:53] Basic skill experience [semak: uncertain words] [00:07:53–00:07:54] Mana satu guys [00:07:54–00:07:55] Nak bagi basic berapa [00:07:55–00:07:56] Tadi saya dah share kat sini [00:07:56–00:07:57] Nampak [00:07:57–00:08:00] Kita kena filter by skill [semak: uncertain words] [00:08:00–00:08:00] Higher by attitude [00:08:00–00:08:01] Saya dah explain [00:08:01–00:08:02] Lepas tu [00:08:02–00:08:04] Jog scope yang ideal [semak: uncertain words] [00:08:04–00:08:05] Ha ni saya dah explain juga [semak: uncertain words] [00:08:05–00:08:07] Jog scope-jog scope gaji macam mana [00:08:07–00:08:07] So dah awak faham [00:08:07–00:08:08] Dapat pencerahan [00:08:08–00:08:09] Dan [00:08:09–00:08:10] Apa pula [semak: uncertain words] [00:08:10–00:08:11] Tiga level commission [semak: uncertain words] [00:08:11–00:08:12] Ni [00:08:12–00:08:13] Tiga level commission kita dah share [00:08:13–00:08:14] Commission reward [00:08:14–00:08:16] Kita ada juga cover tentang option lain [semak: uncertain words] [00:08:16–00:08:23] Ada reward, yearly increment, komisen bonus tahunan dan alternatif lain. [semak: uncertain words] [00:08:23–00:08:28] So, dengan panduan ini, saya harap awak menjadi business owner yang bijak. [semak: uncertain words] [00:08:28–00:08:32] Bukan reward membabi buta, reward dengan structure yang betul. [00:08:32–00:08:38] Bukan yang tercedok, profit tak ada, tapi berstruktur dengan sebab dan berhemah. [00:08:38–00:08:41] Boss tak nak jadi boss yang baik, kita kena jadi boss yang adil. [semak: uncertain words] [00:08:41–00:08:43] Orang yang perform, kita rewardkan [00:08:43–00:08:45] Yang tak perform, kita kena risiko [semak: uncertain words] [00:08:45–00:08:46] Dan kita kena punishkan [00:08:46–00:08:48] Tak ada option lain guys, itu je cara [00:08:48–00:08:51] Sebab tu manusia ni ada syurga, ada neraka [00:08:51–00:08:52] Dan semua yang awak belajar ni [semak: uncertain words] [00:08:52–00:08:55] Saya namakan dia adalah performance culture [00:08:56–00:08:58] Bukannya time oriented, bukan [00:08:58–00:09:01] Kita bukan kerja 96, 96, 96 kerja asal kerja, tak [semak: number or amount] [00:09:01–00:09:04] Aku kerja bukan sebab 9 sampai 6 petang [semak: number or amount] [00:09:04–00:09:06] Aku kerja sebab aku nak dapat extra reward [semak: uncertain words] [00:09:06–00:09:08] Aku akan push [00:09:08–00:09:09] Basic gaji RM2,000 [semak: uncertain words, number or amount] [00:09:09–00:09:11] Aku bagi basic performance [semak: uncertain words] [00:09:11–00:09:13] Tapi kalau company wujudkan commission [00:09:13–00:09:15] Tak suruh kerja pun dia kerja [00:09:15–00:09:17] Sebab tu motivasi akan basi [00:09:17–00:09:19] Logic commission kekat abadi [semak: uncertain words] [00:09:19–00:09:20] Jumpa dalam modul yang seterusnya [00:09:20–00:09:21] Zaz